Rawlinson & Webber
4.9/5, 188 reviews
98% recommended
95% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
96% lettings fee satisfaction
Rawlinson & Webber are an independent company established in 1871 with offices in Surrey specialising in sales and lettings.We have very experienced staff, most of whom have been with the company for many years and are familiar with all aspects of property advice.The East Molesey office has been practising since 1976 ... show more Rawlinson & Webber are an independent company established in 1871 with offices in Surrey specialising in sales and lettings.

We have very experienced staff, most of whom have been with the company for many years and are familiar with all aspects of property advice.

The East Molesey office has been practising since 1976 and specialises in East and West Molesey's diverse property stock, including Thames Ditton, Esher, Hersham & Walton, which requires expert knowledge, local experience and considered thought when advising clients on valuations.

All our staff undergo regular training and are required to pass the exams of the professional bodies. We are the only agent open seven days a week including bank holidays and although we already work very long hours, we are happy to accommodate late appointments where required.
Estate Agents in Surrey | Residential Sales and Lettings Agency | Rawlinson and Webber

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £50,000 £1,520,000
Lettings 85% 96% £795 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 49 1 56 1 41 1 4 1
Areas covered
  • East Molesey
  • West Molesey
  • Walton on Thames
  • Hampton Court
  • Hersham
  • Surbiton
  • Weybridge
  • Kingston
  • Thames Ditton
Address

77\/79 Walton Road
East Molesey
Surrey
KT8 0DP
sales:020 89411234 lettings:020 89416554

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I moved here from another area, using rawlinson & webber, the ......”

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Jan 25,2017
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Ian
By: 'Lainey'
Jan 25,2017
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I moved here from another area, using rawlinson & webber, the staff were very helpful through out a difficult time. They spoke to me every day, to keep me updated, as my own agent had left and i found myself with without a person to contact.. ...
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fantastic, keen, easy to talk to, polite, and attentive.
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“Fantastic service from start to finish 5* Excellent local knowledge and ......”

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Dec 08,2016
Minithumbup
By: 'Flexman'
Dec 08,2016
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Fantastic service from start to finish 5* Excellent local knowledge and welcoming staff in the office. Would recommend to other tenants....
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Good value
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“I sold my flat with Rawlinson and Webber East Molesey ......”

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Apr 22,2015
Minithumbup
Peter
By: 'heather'
Apr 22,2015
0 people found
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I sold my flat with Rawlinson and Webber East Molesey and they were fantastic. I had been let down by 2 previous buyers from 3 other agents after allegedly 'validating them '. I decided to go to Rawlinson and Webber and what a difference it made. Their ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP

01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 2:51 PM 13/04/2018 by Peter Perrin

Awards won by Rawlinson & Webber

Regional Awards won by Rawlinson & Webber

Individual Branch Awards

East Molesey, KT8



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