96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 211
11th Sep 2019
reviewed by 'Sarah'
14th Feb 2019
reviewed by 'Doreen'
7th Jan 2019
reviewed by 'Rose'
20th Dec 2018
reviewed by 'Lesley'
14th Dec 2018
reviewed by 'A'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £24,000 | £425,000 |
| Lettings | 100% | 83% | £800 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 8 | 0 | 126 | 1 | 58 | 3 | 7 | 3 |
Areas covered
Address
294 Heathway
Dagenham
Essex
RM10 8LU
020 8536 6600
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Aug 02,2013
Aug 02,2013
0
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From our first meeting with Mark through to the final completion, we found Ramsey Moore a very professional caring company. We were selling my parents' house which meant, as we lived some way away, the agents doing all the viewings with prospective buyers.
We mainly ...
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Jul 25,2013
Jul 25,2013
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At my very first meeting with Tony M he gave me a frank and honest assessment of the market trend and what buyers are looking for. Ramsey Moore got over 25 prospective buyers through the door resulting in 5 offers. The service i received has been top ...
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Jul 15,2013
Jul 15,2013
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Our family just purchased our first home and we cannot thank enough to Tony and staff from Ramsey Moore for their help and support. Just a couple of months ago we didn't know where to start. Tony manged to find a house which is perfect ...
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Jul 13,2013
Jul 13,2013
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i have sold my property with them i can not find any better agent than them in dagenham to sell my property...
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Jul 12,2013
Jul 12,2013
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They are very helpful and professional with a through knowledge of the market. Danny and Ryan kept me informed all times and negotiated a mutually acceptable price with the sellers. My phone calls were always answered and my queries taken seriously.
I would have no ...
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Jul 11,2013
Jul 11,2013
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The guys from Ramsey Moore had been my letting agent for about 5 years so i knew them well and trust them 100%. When i came to sell my property they were an obvious choice to me. Tony and Daniel looked after the sale and communicated well ...
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Jul 08,2013
Jul 08,2013
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I find Ramsey Moore's to be personal and attentive agent who have gone the extra mile to sell my property and also in previous capacity when acting on my behalf as a letting agent.
All the staff are friendly and go out of their way ...
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Jul 07,2013
Jul 07,2013
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I have been using Ramsey Moore and their service about my mortgage and buying my house from them. After speaking to my bank about a mortgage deal and searching in many estate agents around I found Ramsey Moore and I have been very happy to ...
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Jul 07,2013
Jul 07,2013
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I found Ramsey Moore to be a very competent Estate Agents , they said they would sell my property quickly and that is what they did. I liaised with Tony Matthews who over saw the sale of my property and i found him to be extremely ...
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Apr 19,2013
Apr 19,2013
1
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I took some time to read estate agent reviews on this website as part of the research into who to enlist to help my Dad move home, I saw that Ramsey Moore faired very well including a review almost gushing niceties about Tony & the team, ...
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Apr 09,2013
Apr 09,2013
2
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WE used their Mortgage broker Michael O'Brien and bought our house through Ramsey Moore and he guided us through the process. Supplying the requested paper work took a while from our end and This was tedious at times but we got there in their in ...
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Mar 17,2013
Mar 17,2013
1
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Mark tony and Danny helped us sell our house with great ease , and also felt that we were treated as friends so kind all the staff were happy and made us feel special and kept us informed at all times....
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Mar 21, 2013
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Thank you for your kind words. It was a pleasure to be of assistance and we all wish you well in your new home by " The seaside ". ...
Mar 03,2013
Mar 03,2013
1
people found
this helpful
this helpful
Ramsey Moore offered a service that delivered a no hassel result. From the first valuation meeting to the final selling of the property they always delvered on promises, followed up queries and kept us informed of develpoments. Our account manager was Tony Matthews and Tony ...
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Mar 01,2013
Mar 01,2013
1
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We were very apprehensible about the prospect of selling our House, but after phoning Ramsey Moore and meeting Tony Matthews we were very much put at our ease.
Tony Matthews came to my house about, 8th January 2013 and talked me through all the aspect's of ...
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Feb 04,2013
Feb 04,2013
0
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Ramsey Moore are a professional and well trained team of people who we felt confident working with.
We would recommend Ramsey Moore in the future to those looking to buy and sell properties and we will look to use them again....
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Jan 30,2013
Jan 30,2013
1
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I am very happy with the service provided by Ramsey Moore. They are professional, helpful and friendly. I would recommend Ramsey Moore to anyone looking for a property to buy....
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Jan 30,2013
Jan 30,2013
0
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After speaking with Michelle and Michael we knew that they would provide us with a good service.
We were kept informed of progress every step of the way. We received regular updates from Michelle and they were always at the other end of the phone ...
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Jan 24,2013
Jan 24,2013
1
people found
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I received excellant service from Tony, who dealt with me most of the time, but also from the rest of the team who sometimes took my calls. He was very quick to chase up prospective buyers by holding open days and when we did get ...
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Jan 19,2013
Jan 19,2013
1
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Excellent service from Tony's first visit to exchange of contracts and completion. Very good property particulars, agreed by us before publishing with plenty of photos. Given enough updates during the process without being constantly hassled....
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Jan 19,2013
Jan 19,2013
0
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Both me and my husband were in search of a new home for us in Becontree/Dagenham area and this is how we approached Ramsey Moore. We first met Daniel, who was extremely helpful and nice. We were so stressed at this time, as we ...
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Jan 17,2013
Jan 17,2013
1
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i approched ramsey moore about selling my house in january 2012 and stright away i know i had picked the right company
Tony matthews came to my house and talked me through every aspect of selling my house and made me feel very asured about the ...
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Jan 10,2013
Jan 10,2013
0
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I am happy with the service I received from Ramsey Moore. The staff were very helpful, in particular Tony Matthews, he allways did his best . He phoned me with any updates and was ready to answer any queries I had. tell He phoned me to ...
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Jan 08,2013
Jan 08,2013
1
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I am extremely happy with the service I received from Ramsey Moore. All the staff were very helpful, in particular Tony Matthews, I felt allways did his best for me and even contacted the agent that I am buying from when I had problems. He ...
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Jan 03,2013
Jan 03,2013
1
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The agency was recommended to us by our family. The whole team was very helpful, proffesional and very aaproachable. Always happy to answer any questions. Overall we were very happy with the service, so much so that we will be using them again. Would deffinitely ...
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Jan 02,2013
Jan 02,2013
2
people found
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We have just sold our property with Ramsey Moore and we couldn't be more satisfied with the whole experience. At the beginning when we had to decide which agent to instruct with the sale we narrowed it down to two ƒÂ¢¢â€šÂ¬¢â‚¬Å“ Ramsey Moore and another agent. ...
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Dec 28,2012
Dec 28,2012
2
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Five stars service from Ramsey Moore!
Ramsey Moore were our second estate agents -we had had no luck with the first ones. Ramsey Moore delivered on their promises by really going the extra mile towards selling our house. One member of staff was especially commendable, ...
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Dec 14,2012
Dec 14,2012
8
people found
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From the first phone call we made to Tony and the team we found them friendly as well as professional nothing was to much trouble for them, as Senior Citizens and first time sellers Tony's patience with questions, forms and phone calls went beyoned what ...
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Dec 05,2012
Dec 05,2012
3
people found
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It is difficult to choose an Estate Agent to sell your property but after meeting Tony and observing the time and effort he put into his presentation, I was more than happy to allow Ramsey Moore to market my property and I have not been ...
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Nov 26,2012
Nov 26,2012
2
people found
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I used them to but a property in Dagenham at the beginning of the year, I found Mark and Tony to be very profesional and helpful through out my purchase. And everything ran smooth.
I bought this property to rent out, which i do so ...
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Sep 22,2011
Sep 22,2011
9
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I would recomend buyers to AVOID THIS AGENCY at all cost.This place is in real shambles They are incompetent ( to the highest degree)
Liers to the maximun degree.Patronising.They pester you to get their finalcial service. Really, they can not be worse!! I ...
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Landlord Fees
https://www.ramseymoore.co.uk/page/27-our-feesTenant Fees
https://www.ramseymoore.co.uk/page/27-our-fees Last updated at 11/09/2019, 2:45 PM by allAgentsComplaints Procedure
Ramsey Moore Complaints Procedure
nformation for Customers
As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.
Firstly - Talk to us
We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.
Formal Complaint to Director
Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
The Property Ombudsman
After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 5:09 PM 16/02/2016 by allAgents
nformation for Customers
As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.
Firstly - Talk to us
We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.
Formal Complaint to Director
Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
The Property Ombudsman
After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
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