96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 211
11th Sep 2019
reviewed by 'Sarah'
14th Feb 2019
reviewed by 'Doreen'
7th Jan 2019
reviewed by 'Rose'
20th Dec 2018
reviewed by 'Lesley'
14th Dec 2018
reviewed by 'A'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £24,000 | £425,000 |
| Lettings | 100% | 83% | £800 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 8 | 0 | 126 | 1 | 58 | 3 | 7 | 3 |
Areas covered
Address
294 Heathway
Dagenham
Essex
RM10 8LU
020 8536 6600
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
May 29,2014
May 29,2014
0
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Omg what can I say about Ramsey Moore, all staff that I have spoken to from the outset have been excellent, I can honestly say the best estate agent in dagenham, very professional, defiantly willing to go that extra mile for the customer, every1 has ...
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May 01,2014
May 01,2014
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I would recommend Ramsey Moore to anyone looking to sell or buy a property. they were extremely helpful and michelle helped us sort through all the paperwork. nothing was too much trouble....
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Mar 22,2014
Mar 22,2014
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From the first contact phone call with Mark Harris, he really listened to all my requests and concerns, and over the course of the sale he and his team ensured they followed all my wishes. We were very pleased with the photos taken by Tony ...
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Feb 28,2014
Feb 28,2014
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Very friendly and efficient service.
All staff are very helpful and kind. I really enjoyed the whole buying process. They recommended financial advisor who was outstanding
I would unreservedly recommend...
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Jan 27,2014
Jan 27,2014
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I would like to say thank you to Ryan from Ramsay Moore for providing the highest quality service, special client care and for being highly professional. We met Ryan 5 years ago when we bought our first flat in Madison court since then never disappointed.He ...
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Jan 13,2014
Jan 13,2014
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We were shown the property in a professional and friendly manner and our offer was processed expeditiously. We were then provided with financial services advise that aided us is in securing a mortgage and has put insurance policies in place for our forthcoming completion....
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Jan 11,2014
Jan 11,2014
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Marlene's extremely good adviser and prepared all of the documents for us. I strongly recommend her to other clients....
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Dec 12,2013
Dec 12,2013
9
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Mortgage advisor Marlene Hardles doesn't know her job well I wouldn't recommend her to anyone at all . She send our aplication to the bank and few days later she told us that our income wasn't enough to get mortgage and that we can't take mortgage ...
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What agent could do to change your mind?
Should do her job well. She is not professional at all. In the first place she should tell us from our payslips if our income would be enough to get mortgage. She treated us like not serious buyers. When I told her how much we spend on food her comment was '' You must be starving''. When we tried to buy the house she phoned me that they find cash buyer for this house and next day she called me back that we can buy this house and she said ''forget what I've said before''. Professionals would not play like that.Attached Filesnbsp;
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Jan 10, 2014
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I would like to thank you for your feedback as it is important to us in ensuring we only offer the very best service. I am sorry to hear that you felt Marlene was unable to secure you a mortgage. Marlene has been a financial adviser for 30 years and knows the industry well but we are always looking at ways in which we can improve our service. Lenders to change their criteria regularly and I would be happy for you to come in to the office to discuss this issue further with me.
I wish all the ...
Nov 27,2013
Nov 27,2013
0
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I would like to say that both Mark Harris and Daniel Mott were very helpful in selling my late father property, both very professional, and I would definitely recommend then to my friends if they were to sell property. I would score them both very ...
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Nov 21,2013
Nov 21,2013
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Tony Mathews handled the sale of my house in a very professional manor. It was a tricky sale but we could not of asked of any more 10 out of 10 in every way. Tony and Ramsey Moore did us proud. Thanks again...
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Nov 18,2013
Nov 18,2013
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Excellent service and reliability...
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Nov 12,2013
Nov 12,2013
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Ramsey Moore were great! Both Mark and Daniel ensured the transaction went as smoothly as possible and were extremely quick to respond. I wouldn't hesistate to use them again....
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Nov 12,2013
Nov 12,2013
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Ramsey Moore were extremely helpful especially Tony Matthews.
He correctly advised us in pricing the property using his many years experience within the estate agency business and even more importantly with his local knowledge.
This prompted a quick sale with over 28 bookings within a week.
...
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Nov 10,2013
Nov 10,2013
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Tony was very courteous and professional from the start right up to the completion of sale of our property. He provided us with every information we needed to at every stage of the sales process. We are extremely delighted with the level of service provided ...
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Nov 01,2013
Nov 01,2013
0
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Had a very professional service from Ramsey Moore. Dealt with Daniel Mott who is very friendly, honest and easy to warm to. Also found the RM team to be very helpful and polite whenever I called the office. From the offset Daniel met us at ...
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Nov 01,2013
Nov 01,2013
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Ramsey Moore sold my property very quickly indeed, they arranged plenty of viewings and were very helpful along the way, I would definitely use them again, and would therefore have no problem recommending them, Many thanks Alan Baldwin...
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Oct 31,2013
Oct 31,2013
0
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I was very happy in the way Ramsey Moore handle negoatiation between me and the seller. Always come back to me with the information regarding the price discussion very quickly as well as provided me with the information of the current developments on the property ...
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Oct 30,2013
Oct 30,2013
0
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I really appreciatr all your help and i've already recommended your company to some of my friends because you are a professional company with experienced staff. Thank you...
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Oct 30,2013
Oct 30,2013
0
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After an initial valuation by Tony my house was put on the market and sold within a week. Throughout the whole process Tony was in contstant touch with my buyer as the sale took longer than anticipated due to the vendor of the house I ...
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Oct 14,2013
Oct 14,2013
0
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Excellent service and very knowledgeable staff. A fairly rapid sale of a property was required and through Mark's contacts, marketing plan and assistance we were able to secure a firm offer within 3 days of launch onto the market. Would not hesititate to use Ramsey Moore ...
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Oct 08,2013
Oct 08,2013
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I came to Ramsey Moore as a first time buyer with little to no experience of buying a property. Throughout the process they supported, guided and gave me enough help via their Mortgage Advisor that got me to the finishing line with little to no ...
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Sep 24,2013
Sep 24,2013
1
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I have bought and sold several properties over the years but have never experienced such an amazing service as the one received from Tony Matthews. He put so much effort in selling my house which was sold in seven days. Apart from selling my house ...
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Sep 23,2013
Sep 23,2013
1
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Following a death in the family we invited four Estate Agents in to provide a valuation, two independent and two High Street chains. We decided to use Ramsey Moore as we felt they would work harder to secure the right sale for us and secondly, ...
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Sep 09,2013
Sep 09,2013
1
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It has been great experience working with Mark and Tony on my purchase June 2013. The process took almost 6 month due to the complex many moving parts and long chain, but Mark and his team maintain their professionalism and kept me with informed.
I would definitely ...
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Aug 19,2013
Aug 19,2013
1
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We did not had the most straightforward purchase other people were fortunate enough to have ... we had some difficulties with the surveyor's rapport and Tony was very helpful in getting it sorted....
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Aug 18,2013
Aug 18,2013
0
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Both Tony and Mark have been really helpful during the sale of my property. Always available to speak to and kept me updated on proceedings of a sale that had a few problems along the way, which made it less stressful for me. Would most ...
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Aug 17,2013
Aug 17,2013
0
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Thank you Ramsey Moore for selling my property within 3 weeks of going on the market. I was very impressed with the way they advertised my flat. Always in the local paper and on websites.
Not just a one off because they also sold my nans ...
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Aug 15,2013
Aug 15,2013
0
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Ramsey Moore were very professional from the outset. At first we were going to rent our property and dealt with Ryan. Our financial circumstances then changed and we decided to sell and Mark took over the selling of our property.
Throughout the process we were ...
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Aug 11,2013
Aug 11,2013
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I'm satisfy from staff services of Ramsey Moore (Dagenham). Tony and Daniel did very good job to make this process less stressfull and smooth. There is an exellent communication. I can recommend to everyone. Many thanks....
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Aug 08,2013
Aug 08,2013
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We are absolutely delighted to have moved the house less than three months. This achievement owes much to Ramsey Moore's excellent work. We feel we made a right choice after having arranged three estate agents to value our property. Tony Mattews was very professional and ...
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Landlord Fees
https://www.ramseymoore.co.uk/page/27-our-feesTenant Fees
https://www.ramseymoore.co.uk/page/27-our-fees Last updated at 11/09/2019, 2:45 PM by allAgentsComplaints Procedure
Ramsey Moore Complaints Procedure
nformation for Customers
As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.
Firstly - Talk to us
We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.
Formal Complaint to Director
Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
The Property Ombudsman
After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 5:09 PM 16/02/2016 by allAgents
nformation for Customers
As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.
Firstly - Talk to us
We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.
Formal Complaint to Director
Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
The Property Ombudsman
After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
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