Ramsey Moore
4.8/5, 211 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
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Latest Reviews

 View all Reviews 211
11th Sep 2019
reviewed by 'Sarah'
“Would highly recommend the service provided by Mark and the crew. They all played a huge part in making what ......”
4th Sep 2019
reviewed by 'Rose'
“Very disappointed with this Estate Agency, underestimated our property by £30,000. Luckily we went with (* another agent) and gained £30,000....”
14th Feb 2019
reviewed by 'Doreen'
“Derek has alway been helpful each time we have spoken and has always dealt with us in a positive and ......”
7th Jan 2019
reviewed by 'Rose'
“I am a first time buyer with my partner so was very nervous and unsure from the get go. I ......”
20th Dec 2018
reviewed by 'Lesley'
“Having our neighbour selling their house with Ramsey Moore we also decided to sell with this estate agent. My husband ......”
14th Dec 2018
reviewed by 'A'
“Felt hassled and wrong information was given to us many times. Such as the house is empty, when it wasn't ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £24,000 £425,000
Lettings 100% 83% £800 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 8 0 126 1 58 3 7 3
Areas covered
Address

294 Heathway
Dagenham
Essex
RM10 8LU
020 8536 6600

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Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Rankings
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Latest Properties

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“I am very glad for choosing Ramsey Moore (Barking) for ......”

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Mar 31,2016
Minithumbup
By: 'Olga'
Mar 31,2016
0 people found
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I am very glad for choosing Ramsey Moore (Barking) for the sale of my property. Both Ryan and Robyn were very professional and overall the services I received from them could be rated as excellent. Ryan was very accurate in property valuation and forward-thinking when ...
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The Agent's fee was reasonably good.
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By: Michelle
Apr 15, 2016
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Thanks for your kind words and we wish you all the best in the future! ...

“Fantastic service throughout. The sale progressed very smoothly and I ......”

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Mar 29,2016
Minithumbup
By: 'Tom'
Mar 29,2016
0 people found
this helpful
Fantastic service throughout. The sale progressed very smoothly and I was given regular updates. I would definitely recommend Ramsey Moore....
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Comment on agent fees
Good
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“It was refreshing to deal with such a professional agent, ......”

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Mar 23,2016
Minithumbup
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Mark
By: 'P'
Mar 23,2016
1 people found
this helpful
It was refreshing to deal with such a professional agent, a no nonsense approach and Mark kept me informed on every part of the transaction. Thank You...
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“Everything has been handled very smoothly and correspondence has been ......”

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Mar 22,2016
Minithumbup
By: 'Phil'
Mar 22,2016
0 people found
this helpful
Everything has been handled very smoothly and correspondence has been prompt. All dealings with the team at Ramsey Moore have been professional and cordial. The whole sale process from the initial issue of instructions to completion has taken less than 12 weeks...
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Comment on agent fees
acceptable no issues with the fee
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By: Michelle
Mar 22, 2016
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Thanks for your kind words Phil and we wish you all the best in the future! ...

“I have used Ramsey Moore to buy and sell properties ......”

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Mar 07,2016
Minithumbup
By: 'M'
Mar 07,2016
0 people found
this helpful
I have used Ramsey Moore to buy and sell properties within Dagenham and Chadwell Heath a few times over the last few years and have always found them to be extremely professional, friendly and efficient. Tony's knowledge and experience of the local property market has ...
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Comment on agent fees
very competitive fees.
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“I would recommend Ramsey Moore because they treated me with ......”

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Feb 19,2016
Minithumbup
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Mark
By: 'PC'
Feb 19,2016
0 people found
this helpful
I would recommend Ramsey Moore because they treated me with respect and great kindness, they were very professional but care about their clients well done and thank you....
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Good
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“Excellent service. Very efficient, professional and swift on getting things ......”

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Feb 16,2016
Minithumbup
By: 'xmas'
Feb 16,2016
0 people found
this helpful
Excellent service. Very efficient, professional and swift on getting things done. Kept me updated every step of the way and we're excellent when following up on things....
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“Amy has been extremely helpful and I feel she went ......”

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Feb 11,2016
Minithumbup
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Tony
By: 'Amina'
Feb 11,2016
0 people found
this helpful
Amy has been extremely helpful and I feel she went above and beyond to help keep me informed about selling my property she's friendly and very approachable. Tony has also been great and helped in all the right ways to selling my house Would recommend ...
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Comment on agent fees
Fees are very fair
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“Michael and Amy went above and beyond to help us ......”

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Feb 04,2016
Minithumbup
By: 'Nazee'
Feb 04,2016
0 people found
this helpful
Michael and Amy went above and beyond to help us first time home buyers. Throughout the whole process they were extremely professional,responsive and navigated us through every step....
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Comment on agent fees
Reasonable
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“I'm not going to point out any single member of ......”

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Feb 03,2016
Minithumbup
By: 'john'
Feb 03,2016
0 people found
this helpful
I'm not going to point out any single member of staff as i have had excellent service from everyone. First met Mark who sold himself and did every thing he promised with great efficiency, it was handed over to the staff who acted brilliantly, leading ...
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Comment on agent fees
Very good , worth every penny
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“Tony Matthews was absolutely brilliant. He went above and beyond ......”

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Feb 02,2016
Minithumbup
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Tony
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Michelle
By: 'Ellen'
Feb 02,2016
0 people found
this helpful
Tony Matthews was absolutely brilliant. He went above and beyond what I expected ensuring that I sold my house and got the one I wanted. He was friendly, helpful, and professional. Amy also dealth with my sale and again, she was fantastic. Very helpful and ...
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Comment on agent fees
Excellent
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“All staff have been great in helping us with the ......”

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Jan 26,2016
Minithumbup
By: 'Wayne'
Jan 26,2016
0 people found
this helpful
All staff have been great in helping us with the sale of our house, all very helpful and there for us when we have needed help with any paperwork and are always on the phone with information,lovely friendly people to have help with our ...
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Comment on agent fees
Fees are reasonable competitive price
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“I cannot praise this company enough as they put so ......”

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Dec 22,2015
Minithumbup
By: 'Shantel'
Dec 22,2015
1 people found
this helpful
I cannot praise this company enough as they put so much effort into helping us sell the house; from getting lots of viewers around, helping us choose the most viable buyer and even giving the solicititors a little push when things were stalling. The two ...
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Comment on agent fees
They were the cheapest of all the ones we got quotes from
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“I recently bought a house using Ramsey Moore Estate Agents. ......”

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Dec 21,2015
Minithumbup
By: 'Mrs'
Dec 21,2015
0 people found
this helpful
I recently bought a house using Ramsey Moore Estate Agents. I was really happy with their excellent customer service and they were very quick to respond to all my queries. They were always polite and helpful where possible. At times I found them to be ...
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“Agent knows his market both selling and buying. Prospective purchasers ......”

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Dec 18,2015
Minithumbup
By: 'Colin'
Dec 18,2015
0 people found
this helpful
Agent knows his market both selling and buying. Prospective purchasers contacted very quickly and property marketed promptly. Excellent response achieved in only a few days. Assessment of offers very thorough and sale completion achieved without problems...
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“Fantastic from start to finish. We had a very complicated ......”

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Dec 16,2015
Minithumbup
Staff profile picture
Tony
By: 'Mrs'
Dec 16,2015
0 people found
this helpful
Fantastic from start to finish. We had a very complicated sale and Tony and his team kept us well informed at all times, providing us excellent advice and support. I cannot stress how impressed I am with their slick opperation, couldn't recommend more highly....
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“I was very happy with the service that I was ......”

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Dec 10,2015
Minithumbup
By: 'wap'
Dec 10,2015
0 people found
this helpful
I was very happy with the service that I was given, excellent communication keeped me updated at all times and are always there at the other end of the phone if you had any problems. all members of staff are friendly and helpful....
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Comment on agent fees
I was very happy with the fees
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“We viewed a number of properties through Ramsey Moore, and ......”

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Dec 07,2015
Minithumbup
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Tony
By: 'Angie'
Dec 07,2015
0 people found
this helpful
We viewed a number of properties through Ramsey Moore, and every experience was positive. As a first time buyer, I had limited knowledge of the steps involved in purchasing a property, but the team guided me through it all and were patience and respectful. The ...
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“I received first class service from every member of the ......”

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Nov 27,2015
Minithumbup
By: 'Koyrul'
Nov 27,2015
0 people found
this helpful
I received first class service from every member of the team from Ramseymoore specially Amy Voley who was outstanding in dealing with my queries and getting them resolved promptly. Would definitely recommend Ramseymoore to everyone. Thanking everyone at Rameymoore for all their help and support ...
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“Having no experience of Estate Agents we chose Ramsey Moore ......”

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Nov 20,2015
Minithumbup
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Tony
By: 'Mr'
Nov 20,2015
0 people found
this helpful
Having no experience of Estate Agents we chose Ramsey Moore from a selection of three. We have no regrets. Although our transaction was not straightforward and became very stressful, this was not due to the Agents. We were kept informed of the progress which at ...
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Comment on agent fees
Slightly higher than expected, but towards the end we realised that you get what you pay for.
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“Me and my husband used Ramsey Moore and I am ......”

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Nov 19,2015
Minithumbup
By: 'Maria'
Nov 19,2015
0 people found
this helpful
Me and my husband used Ramsey Moore and I am so happy with the service that I have received. From start to finish of my sale Robyn, Daniel were so helpful always keeping calm and chasing the sale through and always keeping me updated. Going ...
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“We recently bought a property through Ramsey Moore. Amy was ......”

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Nov 18,2015
Minithumbup
By: 'Soltana'
Nov 18,2015
0 people found
this helpful
We recently bought a property through Ramsey Moore. Amy was excellent at passing on information and helping us through all aspects on the long road to buying our first house....
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“After living in my property for over 20 years what i ......”

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Nov 18,2015
Minithumbup
By: 'Deb'
Nov 18,2015
0 people found
this helpful
After living in my property for over 20 years what i thought would be a nightmare was made a lot easier by the helpful staff at Ramsey Moore. I was contacted on a weekly basis and informed straight away of any problems or concerns. I was ...
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“We bought a flat through Ramsey Moore (dealing with Robyn ......”

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Nov 06,2015
Minithumbup
By: 'Peter'
Nov 06,2015
0 people found
this helpful
We bought a flat through Ramsey Moore (dealing with Robyn Fox and Daniel Leverton) and then rented it out using Ramsey Moore to find the tenant (which they did on day one) and act as managing agents for us. In all respects they were really ...
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“We were very pleased from start to finish with the ......”

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Nov 05,2015
Minithumbup
By: 'Mr'
Nov 05,2015
0 people found
this helpful
We were very pleased from start to finish with the outstanding service shown to us at Ramsey Moore. From the first meeting at our house with Mark and then his team we had full confidence that we would not only sell our house but get ...
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Comment on agent fees
Very satisfied with the fees the best Agent and the best deal.
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“From the start I was given great courtesy and care ......”

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Oct 15,2015
Minithumbup
Staff profile picture
Mark
By: 'Dorothy'
Oct 15,2015
0 people found
this helpful
From the start I was given great courtesy and care by both Mark and Amy any doubts and queries i had were quickly answered and they all kept me up to date with the process of purchasing my property. They explained the whys and wherefores ...
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“Full marks to Ramsey Moore for the excellent service provided ......”

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Oct 06,2015
Minithumbup
By: 'David'
Oct 06,2015
0 people found
this helpful
Full marks to Ramsey Moore for the excellent service provided throughout the whole house selling process. From the initial meeting with Mark, through to exchange of contracts and completion the guys, and particularly Daniel, did a fantastic job. The marketing, including a well attended open ...
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“Agent acted promptly to initial equiry and proposed a sales ......”

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Oct 02,2015
Minithumbup
By: 'John'
Oct 02,2015
0 people found
this helpful
Agent acted promptly to initial equiry and proposed a sales plan that was sensible and professional. Sale was agreed within 7 days of appointment at a price that was more than I anticipated. Agent monitored sale progress with both Solicitors throughout and gave me weekly reports ...
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Comment on agent fees
Fees were agreed at a level I proposed
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“I was particularly impressed by the consistent good customer service ......”

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Sep 14,2015
Minithumbup
By: 'VG'
Sep 14,2015
0 people found
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I was particularly impressed by the consistent good customer service received throughout a difficult sale due to many factors. All the agents Indra,t with in the Barking brunch were up beat, friendly, approachable, proactive, and customer service driven. Of course all of them with ...
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“Very efficient estate agents. On first meeting with Mark thought ......”

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Sep 11,2015
Minithumbup
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Mark
By: 'Christine'
Sep 11,2015
0 people found
this helpful
Very efficient estate agents. On first meeting with Mark thought to exchange and completion all was dealt with effectively. This was an easier sale as no onward chain however I was informed and updated on a regular basis. Would definitely recommend them....
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Comment on agent fees
Well like anything maybe the vat could have been included in the 1% of the sale or the fee price reduced
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Landlord Fees

https://www.ramseymoore.co.uk/page/27-our-fees

Tenant Fees

https://www.ramseymoore.co.uk/page/27-our-fees
Last updated at 11/09/2019, 2:45 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ramsey Moore Complaints Procedure

nformation for Customers
As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.

Firstly - Talk to us
We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.

Formal Complaint to Director
Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

The Property Ombudsman
After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 5:09 PM 16/02/2016 by allAgents

Awards won by Ramsey Moore

Regional Awards won by Ramsey Moore

Individual Branch Awards

Dagenham, RM10



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