Ramsey Moore
4.8/5, 211 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £24,000 £425,000
Lettings 100% 83% £800 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 8 0 126 1 58 3 7 3
Areas covered
Address

294 Heathway
Dagenham
Essex
RM10 8LU
020 8536 6600

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Latest Properties

No Properties

“Nominated Mark and Daniel as the main points of contact ......”

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Dec 29,2017
Minithumbup
Mark
By: 'Prof.'
Dec 29,2017
0 people found
this helpful
Nominated Mark and Daniel as the main points of contact but Michelle and Tony also contributed to the excellent service the office provided for us throughout the marketing and sale of our property. We tendered out to four companies in total before choosing RM and ...
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Comment on agent fees
Good
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By: Michelle Salmon
Dec 29, 2017
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Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Very professionally managed..always there to help..The whole process ......”

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Dec 19,2017
Minithumbup
Tony
By: 'Sajeev'
Dec 19,2017
0 people found
this helpful
Very professionally managed..always there to help..The whole process was so easy and fast paced that it finished in around 60 days after sending an offer....
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Comment on agent fees
Good
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By: Sajeev
Dec 19, 2017
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My special thanks to Daniel who was the key person in dealing with the whole process. I'm not able to edit the review which I had already submitted. ...

“Excellent. Professional from start to finish. Highly recommended. Huge thanks ......”

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Dec 13,2017
Minithumbup
Tony
By: 'Janice'
Dec 13,2017
0 people found
this helpful
Excellent. Professional from start to finish. Highly recommended. Huge thanks to Tony Matthews and Daniel Leverton who made selling my property stress free....
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By: Michelle Salmon
Dec 14, 2017
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Hi Janice, Many thanks for your fantastic review, it was truly a pleasure to act on your behalf, we hope you will be very happy in your new home. Many thanks again all the team at Ramsey Moore Sales Limited ...

“Ramsey Moore have again delivered a first class service. Mark ......”

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Dec 02,2017
Minithumbup
Mark
By: 'Carole'
Dec 02,2017
0 people found
this helpful
Ramsey Moore have again delivered a first class service. Mark and the team have been brilliant and supportive of my journey from start to finish. Thanks guys you are amazing!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Michelle Salmon
Dec 04, 2017
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Hi Carole, Many thanks for your fantastic review, it was truly a pleasure to act on your behalf, we hope you will be very happy in your new home. Many thanks again all the team at Ramsey Moore Sales Limited ...

“Very helpful staff. There for all my enquiries.Great service. ......”

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Nov 29,2017
Minithumbup
Tony
By: 'Cristian'
Nov 29,2017
1 people found
this helpful
Very helpful staff. There for all my enquiries. Great service. I will definitely recommend this branch. Thank you very much!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle Salmon
Dec 04, 2017
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Many thanks for your kind words, our very best wishes in your new home, from all the team at Ramsey Moore Sales Limited ...

“Thank you to all the staff at Ramsey Moore, especially ......”

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Nov 10,2017
Minithumbup
Mark
By: 'Becky'
Nov 10,2017
0 people found
this helpful
Thank you to all the staff at Ramsey Moore, especially Mark and Daniel for making a stressful time stress free. Within 10 Minutes of meeting Mark I knew Ramsey Moore were the right estate agents to sell my property. The service received was fantastic. Excellent communication, ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle Salmon
Nov 14, 2017
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Many thanks for your fantastic review, it was truly a pleasure to act on your behalf, we hope you will be very happy in your new home. Many thanks again all the team at Ramsey Moore Sales Limited . ...

“We first had contact with Ramsey Moore (RM) in 2012 when ......”

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Nov 01,2017
Minithumbup
Mark
By: 'Excellent'
Nov 01,2017
0 people found
this helpful
We first had contact with Ramsey Moore (RM) in 2012 when we purchased our property. The team was great in showing us around and advising us about the area as we were not local to it. Now in 2017 when we were selling/sold the same property ...
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Comment on agent fees
The fees charged were standard.
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By: Michelle Salmon
Nov 01, 2017
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Many thanks for your fantastic review, it was truly a pleasure to act on your behalf, we hope you will be very happy in your new home. Many thanks again all the team at Ramsey Moore Sales Limited ...

“Brilliant service from Tony and all the staff there.house ......”

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Oct 16,2017
Minithumbup
Tony
By: 'Bob'
Oct 16,2017
1 people found
this helpful
Brilliant service from Tony and all the staff there.house sold within 3 days for the right price.great recommendations for removal people and convayencers .many thanks...
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Comment on agent fees
Good fees for an exellant service from start to finnish
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By: Michelle
Oct 19, 2017
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Many thanks for your kind words, our very best wishes in your new home, from all the team at Ramsey Moore Sales Limited ...

“Sale went smooth. Excellent communication, particularly impressed with Tony Matthews, ......”

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Sep 22,2017
Minithumbup
Tony
By: 'Agnieszka'
Sep 22,2017
2 people found
this helpful
Sale went smooth. Excellent communication, particularly impressed with Tony Matthews, friendly and professional at the same time. We recommend this Agent highly....
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By: Michelle Salmonm
Sep 26, 2017
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Thank you for your kinds words and letting us act on your behalf all the best in your new Home. Many thanks all the team at Ramsey Moore Sales Limited ...

“We cannot express enough our sincere thanks and gratitude to ......”

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Sep 01,2017
Minithumbup
Mark
By: 'Carole'
Sep 01,2017
1 people found
this helpful
We cannot express enough our sincere thanks and gratitude to Mark and Daniel for all their help and support to relocate my 82 year old mum into her bungalow. Despite being a very frustrating and stressful time they were reassuring, patient and completely professional from start ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Michelle
Sep 06, 2017
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Many thanks for your fantastic review, it was truly a pleasure to act on your behalf, we hope your mum will be very happy in her new home. Many thanks again all the team at Ramsey Moore Sales Limited ...

“We were first time buyers and received excellent service from ......”

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Aug 18,2017
Minithumbup
By: 'Shahid'
Aug 18,2017
2 people found
this helpful
We were first time buyers and received excellent service from Daniel at Dagenham Brach. He guided us throughout the purchase process and helped us in choosing the right property. We are extremely satisfied with the service provided by Ramsey Moore team and specially by Daniel....
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By: Michelle Salmon
Aug 21, 2017
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Thank you for your kinds words, all the best in your new Home. Many thanks all the team at Ramsey Moore Sales Limited ... ...

“I have marked down only two people but in fact ......”

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Jul 31,2017
Minithumbup
By: 'Tracy'
Jul 31,2017
0 people found
this helpful
I have marked down only two people but in fact the whole staff at the Dagenham branch have been amazing throughtout the sale of my fathers property. I can't thank them enough. They have understood the needs of an old man and helped to make ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Aug 02, 2017
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Thank you for your kinds words and letting us act on behalf of your father, We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ... ...

“Great service from all involved with our sale. Always prompt ......”

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Jul 10,2017
Minithumbup
By: 'Paul'
Jul 10,2017
0 people found
this helpful
Great service from all involved with our sale. Always prompt and polite.great attitude towards getting the job in hand done quickly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Jul 11, 2017
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Thank you for your kinds words and letting us act on your behalf all the best in your new Home. Many thanks all the team at Ramsey Moore Sales Limited ...

“Very efficient and professional from start to finish Always helpful ......”

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Jul 10,2017
Minithumbup
By: 'Lee'
Jul 10,2017
1 people found
this helpful
Very efficient and professional from start to finish Always helpful would highly recommend to others Always available to answer any queries I had Excellent service which resulted in me selling my house quickly and stress free...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Jul 11, 2017
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Thank you for your kinds words and letting us act on your behalf all the best in your new Home. Many thanks all the team at Ramsey Moore Sales Limited ...

“Just like to say thanks to Ramsey more and all ......”

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Jul 06,2017
Minithumbup
By: 'Ricky'
Jul 06,2017
0 people found
this helpful
Just like to say thanks to Ramsey more and all staff, for putting the sale of property through, great team of people, especially towards the end. Thanks again Ricky Cornish...
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Comment on agent fees
Reasonable, but if you want good service then you pay °Å¸â€˜Â°Å¸â€˜Â°Å¸â€˜Â
Was this helpful? Yes
By: Michelle
Jul 07, 2017
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Really appreciate the positive feedback and thank you for letting us act on your behalf . All the best for the future, thank you again. All the team at Ramsey Moore ...

“I can only say I have had an absolutely first ......”

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Jun 12,2017
Minithumbup
Tony
Mark
By: 'Steve'
Jun 12,2017
1 people found
this helpful
I can only say I have had an absolutely first class experience with Tony, Mark and all the staff at Ramsey Moore Dagenham. From the very first meeting, right through to completion, I have been kept up to date on the situation (even helping me ...
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Comment on agent fees
The agents fees are very fair and were set out very clearly in advance.
Was this helpful? Yes
By: Michelle
Jun 12, 2017
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Thank you for your kinds words and letting us act on your behalf all the best in your new Home. Many thanks ...

“Great service from start to finish, valuation was spot on, ......”

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Jun 12,2017
Minithumbup
Tony
By: 'Christina'
Jun 12,2017
0 people found
this helpful
Great service from start to finish, valuation was spot on, I didn't want conduct viewings so this was all arranged for us, my property sold at asking price 2 weeks later. The help didn't stop there, we received weekly updates from Tony who let us know ...
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Comment on agent fees
Don't be fooled by the cheap online only estate agents, you get exactly what you pay for and from start to finish we received quality care from Ramsey Moore
Was this helpful? Yes
By: Michelle
Jun 13, 2017
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Many thanks for your fantastic review and letting us act on your behalf, all the best in your new home. All the team at Ramsey Moore Sales Ltd ...

“Just to say many thanks to Tony & the team at ......”

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May 28,2017
Minithumbup
Tony
By: 'Steve'
May 28,2017
0 people found
this helpful
Just to say many thanks to Tony & the team at Ramsey Moore, from our first meeting for valuation to closing of the sale on Friday the service was excellent. Every step we was kept informed with a regular phone call or email, just what is ...
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Comment on agent fees
We was given a very competitive rate for a 1st class service
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By: Michelle
May 30, 2017
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Really appreciate the positive feedback and thank you for letting us act on your behalf . All the best for the future, thank you again. All the team at Ramsey Moore ... ...

“I was blown away by how good my experience was ......”

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May 09,2017
Minithumbup
Tony
By: 'Raf'
May 09,2017
0 people found
this helpful
I was blown away by how good my experience was when using Ramsey Moore Dagenham - from my very first call to Robyn to arrange a viewing to my most recent call with Tony to complete the transaction - these guys have been on a ...
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By: Michelle
May 09, 2017
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Many thanks for your kind words, wishing you all the very best wishes in your New Home. Thanks again ...

“I lived outside of the Dagenham area in Leigh on ......”

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Apr 24,2017
Minithumbup
By: 'KC-LOS'
Apr 24,2017
1 people found
this helpful
I lived outside of the Dagenham area in Leigh on Sea but had heard such good things about Ramsey Moore that when I came to sell, I asked if they would handle my sale for me. The service I have received has been second to ...
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Comment on agent fees
The fees proved to be excellent value for money based on the high quality service provided.
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By: Michelle
May 09, 2017
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Really appreicate the positive feedback and thank you for letting us act on your behalf on the sale of your property, All the best in your New Home. Thank you again ...

“We have received a excellent service from start to finish. ......”

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Apr 12,2017
Minithumbup
By: 'Stewart'
Apr 12,2017
0 people found
this helpful
We have received a excellent service from start to finish. Communication from staff was impeccable, sharing information was brilliant. This is always a stressful time selling your home, so keeping us updated with information we found excellent, making the process better to deal with. Evan ...
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Comment on agent fees
Our agents fees was in keeping with others.
Was this helpful? Yes
By: Michelle
May 09, 2017
View all comments (1)
Really appreciate the positive feedback and thank you for letting us act on behalf of you and your family, All the best for the future, thank you again. All the team at Ramsey Moore ... ...

“When dealing with Ramsey MooreI found that they were professional ......”

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Mar 28,2017
Minithumbup
Tony
By: 'Barbara'
Mar 28,2017
0 people found
this helpful
When dealing with Ramsey MooreI found that they were professional at all times. We needed advice as regarding renting or selling the property and they gave unbiased advice. Once we were ready to sell Tony could not have been more helpful. We were not resident ...
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Comment on agent fees
appropriate
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By: Michelle
Mar 28, 2017
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Really appreciate the positive feedback and thank you for letting us act on behalf of your family, All the best for the future, thank you again. All the team at Ramsey Moore ...

“Let me start by saying that the house that I ......”

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Mar 20,2017
Minithumbup
Mark
By: 'Rigers'
Mar 20,2017
1 people found
this helpful
Let me start by saying that the house that I sold through Ramsey Moore team in Dagenham were also the agents that I bought it from when I bought the property. The reason I decided to sell my house again with Ramsey Moore in Dagenham ...
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Comment on agent fees
Really happy with the agent's fees.
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By: Michelle
Mar 20, 2017
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Really appreicate the positive feedback and thank you for letting us act on your behalf on the sale of your property, All the best in your New Home. Thank you again ... ... ...

“Tony worked so hard in ensuring us a sale of ......”

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Mar 15,2017
Minithumbup
Tony
By: 'Valerie'
Mar 15,2017
0 people found
this helpful
Tony worked so hard in ensuring us a sale of our property. He knew exactly how to "read" the market, thus we were living in our new house, within three months. Tony oversaw all of our particulars, and was on hand to answer any queries ...
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Comment on agent fees
Very good and reasonable.
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By: Michelle
Mar 15, 2017
View all comments (1)
Really appreicate the positive feedback and thank you for letting us act on your behalf on the sale of your property, All the best in your New Home. Thank you again ... ...

“As moving is one of the most stressful things imaginable, ......”

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Mar 02,2017
Minithumbup
By: 'Gemma'
Mar 02,2017
1 people found
this helpful
As moving is one of the most stressful things imaginable, the whole of the Ramsey Moore team were so brilliant from start to finish, taking away any worries I may of had. Nothing was ever too much, I had every faith in the team which ...
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By: Michelle
Mar 08, 2017
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Really appreicate the positive feedback and thank you for letting us act on your behalf on the sale of your property, All the best in your New Home. Thank you again ...

“We recently sold a house via Ramsey Moore and its ......”

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Feb 20,2017
Minithumbup
Tony
Michelle
By: 'Lenny'
Feb 20,2017
0 people found
this helpful
We recently sold a house via Ramsey Moore and its safe to say we had a fantastic experience. From start to finish we had an easy run. Whenever an issue would arise we would know about it straight away so it could be sorted out. ...
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Comment on agent fees
Agent fees at Ramsey Moore were much better than other well known high street Estate Agents. The other well known Estate Agents were constantly on my case and my general feel was they was just after the money and didnt care about the seller at all. Ramsey Moore are well worth any sellers consideration! My go to Estate Agent!
Was this helpful? Yes
By: Michelle
Feb 20, 2017
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Hi Lenny, thank you for your kinds words, it truly was a pleasure to act on your behalf. All the best for the future from all the Team at Ramsey Moore. ...

“always kept me updated throughout process. great customer service. I ......”

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Feb 20,2017
Minithumbup
By: 'Yingar'
Feb 20,2017
1 people found
this helpful
always kept me updated throughout process. great customer service. I would recommend Ramsey Moore to anyone. very good service. friendly and helpful agent...
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By: Michelle
Feb 21, 2017
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Many thanks for your kind words, wishing you all the very best wishes in your New Home. ...

“after a first aborted sale due to the property we ......”

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Jan 30,2017
Minithumbup
Tony
By: 'Mrs'
Jan 30,2017
0 people found
this helpful
after a first aborted sale due to the property we were buying falling through ,where tony had worked tirelessly to help us secure a purchase ,we returned to Tony to sell our property again,which he did with Dans assistance, they kept us in touch ...
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Comment on agent fees
very competitive
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By: Michelle
Mar 08, 2017
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Many thanks for your kind words, wishing you all the very best wishes in your New Home ...

“At the beginning when we started to look for a ......”

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Jan 26,2017
Minithumbup
By: 'S&M'
Jan 26,2017
0 people found
this helpful
At the beginning when we started to look for a house, we got in touch with Ramsey Moore.Daniel has showed us a few properties.He was very professional but at the same time with a good sense of humour.He left a good impression ...
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By: Mark Harris
Jan 26, 2017
View all comments (1)
Thank you very much for the above review. Here at Ramsey Moore we take all comments on board and really appreciate constructive criticism which will then allow us to focus on our weaknesses and turn them into strengths. Thank you for choosing Ramsey Moore as the agent you choose to buy your house from we really hope you are happy in your new home. If you do ever need any advice please do not hesitate to contact us and we will do our very best to assist you in anyway we can. Once again good luck ...

“Robyn and the team members that I met and dealt ......”

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Jan 20,2017
Minithumbup
By: 'Paul'
Jan 20,2017
0 people found
this helpful
Robyn and the team members that I met and dealt with were highly professional. They managed all of the viewings for me and kept me regularly appraised. The property that I was selling had a couple of minor issues that came to light as the ...
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Comment on agent fees
Good - Fees on market.
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Staff picture Tony
(74)
Staff picture Mark
(36)
Staff picture Michelle
(14)
Staff picture Amanda
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Landlord Fees

https://www.ramseymoore.co.uk/page/27-our-fees

Tenant Fees

https://www.ramseymoore.co.uk/page/27-our-fees
Last updated at 11/09/2019, 2:45 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ramsey Moore Complaints Procedure

nformation for Customers
As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.

Firstly - Talk to us
We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.

Formal Complaint to Director
Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

The Property Ombudsman
After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 5:09 PM 16/02/2016 by allAgents

Awards won by Ramsey Moore

Regional Awards won by Ramsey Moore

Individual Branch Awards

Dagenham, RM10



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