98% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 323
13th Nov 2024
reviewed by 'Sinclair'
28th Oct 2024
reviewed by 'Donna Warden'
14th Oct 2024
reviewed by 'Alex'
18th Sep 2024
reviewed by 'Alex'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 100% | £40,000 | £1,050,000 |
| Lettings | 97% | 98% | £390 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 47 | 1 | 81 | 1 | 111 | 0 | 72 | 0 | 9 | 1 |
Areas covered
- CB1
- Cambridge
- CB2
- Soham
- CB3
- Newmarket
- CB4
- Ely
- CB5
- Fulbourn
- CB21
- Burwell
- CB6
- Histon
- CB7
- Fordham
- CB24
- Trumpington
- CB25
- Cherry Hinton
Address
Beacon Rise 150 Newmarket Road
Cambridge
Cambridgeshire
CB5 8AX
01223 307898
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Jun 01,2023
Jun 01,2023
0
people found
this helpful
this helpful
I had the pleasure of working with Kaitlin as a landlord. She made my experience incredibly smooth and hassle-free. She displayed utmost professionalism and efficiency; her responsiveness was outstanding. Every time I reached out to her, she promptly addressed my queries and concerns. This level ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12,2023
May 12,2023
0
people found
this helpful
this helpful
Helen was amazing. Our boiler had gas leakage, as it turned out at a regular check, and she could arrange an instant replacement after discussing it with the owner of the house we rent and arranging it with the repair company. Having 2 children, it is ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2023
Apr 30,2023
0
people found
this helpful
this helpful
We were notified that our tenants had reported a leaking gutter.Within a few hours we were informed that it had been inspected and the problem was resolved. What an excellent service, particularly as this occurred at the beginning of a bank holiday.We couldn't ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2023
Apr 25,2023
0
people found
this helpful
this helpful
I cannot recommend Jo Minei highly enough! She has been an absolute pleasure to work with and has gone above and beyond to ensure that my house is well looked after. She has always been professional, friendly, and incredibly helpful. She takes care of my ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07,2023
Apr 07,2023
0
people found
this helpful
this helpful
Helen has been fantastic in helping to sort a broken washing machine. She has been really communicative and lovely to deal with. Generally the agency have been excellent, being helpful with move in dates and always very easy to get in contact with, pleasant and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2023
Mar 31,2023
0
people found
this helpful
this helpful
Helen was a great help in getting the jobs done around our rental sorted. She always replies to emails quickly, is professional and brings her own personal organisation to the job....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 29,2023
Mar 29,2023
0
people found
this helpful
this helpful
Kaitlin was easy to communicate with and offered very helpful support during our house hunt. She supported us all the way from the viewing to moving into our new home....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2023
Mar 21,2023
0
people found
this helpful
this helpful
I was a landlady for 7 years with Radcliffe & Rust while living abroad. They were able to manage the property for me while I completed my studies. When the time came to sell the property, they were able to find a buyer and complete the sale!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 20,2023
Mar 20,2023
0
people found
this helpful
this helpful
Kaitlin was very helpful and professional. She arranged the viewings and kept me informed at all times.
I was very impressed with the service I received from everyone at Radcliffe ad Rust and have no hesitation in recommending them....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09,2023
Mar 09,2023
0
people found
this helpful
this helpful
Kaitlin oversaw the sale of our parents house. She maintained excellent communications regarding the viewing by potential buyers and the final matters of the sale, keeping us informed of all aspects of the sale and its progress....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09,2023
Mar 09,2023
0
people found
this helpful
this helpful
Kaitlin has been really helpful and kind throughout the process. She has been flexible and very responsive. All that, always with a big smile.
So far, my experience with Radcliff & Rust has been brilliant....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2023
Feb 22,2023
0
people found
this helpful
this helpful
Kaitlin is a wonder agent. She helped us throughout our purchasing process.
She always reply very fast and helped us solve the problem promptly....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 13,2023
Feb 13,2023
0
people found
this helpful
this helpful
Kaitlin handled the transition to a new tenancy smoothly and efficiently including a special property inspection that had to be carried out. She kept me up to date during the entire process. Well done....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2023
Jan 07,2023
0
people found
this helpful
this helpful
Kaitlin worked with us to put our property on rent and worked tirelessly and efficiently to deliver. She was very professional, and committed to her role. She was very approachable and made the process as stressless as possible. I bought the property from Radcliffe & Rust ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03,2023
Jan 03,2023
0
people found
this helpful
this helpful
We recently immigrated from South Africa and the staff at Radcliffe & Rust has been an absolute pleasure to work with. They assisted in obtaining and setting in our dream residence in a new country.
Big shoutout to Kaitlin who captained the letting!...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 16,2022
Dec 16,2022
0
people found
this helpful
this helpful
I let out a house for four years, and Radcliffe and Rust were the letting agents managing the property. I have never had any complaints about their service, and have always found everyone to be helpful and trustworthy. Any issues reported by the tenants were ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 26,2022
Nov 26,2022
0
people found
this helpful
this helpful
Kaitlin was very knowledgeable and communicative in the viewing phase. Later she was accommodating to receive the keys on the agreed date. Keep in mind Radcliffe & Rust is a small company, so there may be some sense of rush and last minute contracts, but ultimately ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 09,2022
Nov 09,2022
0
people found
this helpful
this helpful
Completely stress free throughout each and every stage from application to moving in. Friendly polite staff with nothing but good intentions made my move easy....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26,2022
Oct 26,2022
0
people found
this helpful
this helpful
Radcliffe and Rust were excellent in our process of finding a new flat. Kaitlin was very helpful when showing us around. Highly recommend them for lettings :)...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 10,2022
Oct 10,2022
0
people found
this helpful
this helpful
Recommend to never use these estate agents!
Instead of completing a simple task of uploading my guarantor, Kaitlin Alway decided to leave early and head home. I spoke with Richard Rust, regarding my concerns about the delays of this, to which he responded “ About your ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11, 2022
View all comments
(1)
Thanks for taking the time to review us. We are sorry you are not pleased with our service.
Kaitlin left the office to carry out viewings for the rest of the afternoon and did not leave early to go home.
I explained that how the third party guarantor company works is irrelevant, as the landlord had already instructed us to re-list the property. You seem to have translated that to me saying I don’t care.
The process of you applying for a property allowed you to have a guarantor added ...
Oct 02,2022
Oct 02,2022
0
people found
this helpful
this helpful
Helen and the staff at Radcliffe were very helpful. It was a very smooth process and I would highly recommend renting a property from them...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2022
Sep 27,2022
0
people found
this helpful
this helpful
Kaitlin was my agent. She is hardworking, thoughtful, understanding, and responsive. I appreciate her diligence and care towards my situation....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 14,2022
Sep 14,2022
0
people found
this helpful
this helpful
Very happy with the service. Radcliffe & Rust are honest, straightforward and responsive. I am really pleased that I switched my rental property to them....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 14,2022
Sep 14,2022
0
people found
this helpful
this helpful
Helen has been extremely helpful in the entire application process and catering for our move in needs. The process was really simple and straightforward as well as quick. We always get fast responses from Helen too....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Kaitlin was the most knowledgeable and organised agent of all those we attended viewings with (and we went to many). It was clear she had taken the time to pre-empt and research the answers to questions from potential buyers. And once we had put in ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Kaitlin & David of Radcliffe & Rust offer brilliant 5 star service from valuation to completion! Highly recommended. Their knowledge of the up to date market and area they cover is second to none. I have found that they go above and beyond what other property agents do ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Richard has been really helpful during the process of buying our first house!
He was able to answer to all of out questions and guide us to the process as first time buyers! It was great to work with him and with the entire team.
...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Always ready, willing and able to help.
The good guy's.
Not often you say that about estate agents.
I would recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Richard and his team have been amazing. From coming to value our house to selling it super fast and all the in between (photos, videos, viewings). Every phone call was answered, every email was replied to. We highly recommended Radcliffe and Rust. This really has ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2022
Aug 30,2022
0
people found
this helpful
this helpful
Richard and his team were first class from start to finish. Keeping me and my wife in the loop after every viewing. We achieved very close to our original asking price and would highly recommend Radcliffe and Rust....
read full review
read full review
Was this helpful?
Yes
Yes
Richard Rust
(148)
David Radcliffe
(114)
Kaitlin Alway
(76)
Helen Holcombe
(24)
Josephine Minei
(14)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:48 PM 18/07/2019 by allAgents
Best Estate Agent in CB5 
Best Letting Agent in Cambridge 
