PSPhomes
4.9/5, 154 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
92% lettings fee satisfaction
PSPhomes is a family run business established in 1992 by Stephen and Andrew Crathern. We have offices in Haywards Heath and Burgess Hill and cover a wide area of Mid Sussex. As a consequence we have built a strong reputation for the sales of town, village and country homes. show more PSPhomes is a family run business established in 1992 by Stephen and Andrew Crathern. We have offices in Haywards Heath and Burgess Hill and cover a wide area of Mid Sussex. As a consequence we have built a strong reputation for the sales of town, village and country homes.
Burgess Hill and Haywards Heath property | Buy house in Burgess Hill and Haywards Heath | Burgess Hill and Haywards Heath

Latest Reviews

 View all Reviews 154
6th Apr 2024
reviewed by 'Shane'
“The team worked with us from purchase through to operations, taking all the hiccups in their stride. Special thanks to ......”
20th Jul 2023
reviewed by 'Leigh'
“The PSP team have been managing our rental property for over a year and have always been professional and friendly, ......”
19th Jul 2023
reviewed by 'Patricia Driver'
“We rented a house through PSP. They have been friendly, supportive, efficient and now we are moving on, we will ......”
15th May 2023
reviewed by 'Alex'
“Great service,Nicki from PSP Homes was very helpful and communication was excellent. The whole process was made much easier ......”
2nd Sep 2021
reviewed by 'Hannah'
“We recently purchased our house through PSP. The service, care and attention we received was second to none and far ......”
14th May 2021
reviewed by 'Peter'
“On behalf of my Father...'A big thank you to Elliot, Josh and the whole team. During a very difficult ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £44,500 £3,500,000
Lettings 100% 92% £750 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 3 2 84 0 57 0 3 0
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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PSPhomes Branches (view all 2)
Burgess Hill, RH15
Haywards Heath, RH16

“Cant recommend enough. The only agent I have come across ......”

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Aug 24,2017
Minithumbup
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Debbie Read
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Andrew
By: 'Dp85'
Aug 24,2017
0 people found
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Cant recommend enough. The only agent I have come across that I feel I can trust. Debbie went out of her way to get things done and was always honest and straight forward. Negotiable on fee when selling my house which means they are competitive ...
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Comment on agent fees
Negotiable and very reasonable for the quality of service offered
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“Declan was absolutely fantastic during the purchase of my property, ......”

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Aug 23,2017
Minithumbup
By: 'Miss'
Aug 23,2017
0 people found
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Declan was absolutely fantastic during the purchase of my property, I think at times he single handedly kept it moving forward, dealing with the solicitors, vendors and myself. He went over and above what you could expect from any estate agent. He did local searches ...
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Comment on agent fees
Not applicable as purchaser only
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“The service from Declan and all the team at PSP ......”

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Aug 19,2017
Minithumbup
By: 'StuartC'
Aug 19,2017
0 people found
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The service from Declan and all the team at PSP was outstanding. This business and all who work there operate with integrity, market knowledge and a real insight into the buying and selling of homes. We had experience of working with other agents but none ...
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Comment on agent fees
The most reasonable fees we were offered. And they really earn their money
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“Declan was extremely helpful during all of the buying process. ......”

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Aug 18,2017
Minithumbup
By: 'Cameron'
Aug 18,2017
0 people found
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Declan was extremely helpful during all of the buying process. He would do his up most to get answers to any queries we had and kept us up to date at all times. Thank You for all your help....
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“Very highly recommend Declan at PSP Homes; from the first ......”

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Jul 19,2017
Minithumbup
By: 'Gemma'
Jul 19,2017
0 people found
this helpful
Very highly recommend Declan at PSP Homes; from the first to last contact he was amazing - in fact his customer service is the best I have had anywhere for anything! Again and again Declan went above and beyond his role and made sure (single-handedly) ...
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n/a
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“Very impressed with the service, Declan kept me up to ......”

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Jun 28,2017
Minithumbup
By: 'Cara'
Jun 28,2017
0 people found
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Very impressed with the service, Declan kept me up to date throughout the process- would thoroughly recommend to anyone and would happily use you again...
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“PSP were fantastic from the start. They were enthusiastic about ......”

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Jun 22,2017
Minithumbup
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Josh
By: 'sally'
Jun 22,2017
0 people found
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PSP were fantastic from the start. They were enthusiastic about the property, and were very competitive with their commission rate. Many viewings were secured, and when we obtained a buyer, we were updated frequently as to how the sale was progressing. Declan was a fantastic ...
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Comment on agent fees
Very competitive
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“Josh and the team were fantastic from the start- They ......”

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May 19,2017
Minithumbup
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Josh
By: 'KChowns'
May 19,2017
0 people found
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Josh and the team were fantastic from the start- They always kept us updated on our sale, and stayed on top of the purchase to ensure a stress free sale for both ourselves and our purchaser. All of the team at PSP were friendly and ...
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Comment on agent fees
Good- thank you. Competitive to other agents.
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“Rosetta was constantly keeping us informed of progress, chasing other ......”

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May 11,2017
Minithumbup
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Rosetta
By: 'Sarah'
May 11,2017
0 people found
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Rosetta was constantly keeping us informed of progress, chasing other parties and generally pushing the sale forward - exactly what you need. She always had time to answer questions or resolve issues. Pleasure to deal with throughout the process....
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Comment on agent fees
Middle ground here - discount was obtained (with thanks) but always a large sum in a already expensive process.
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“Excellent from all the team at PSP HH especially Josh. ......”

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May 07,2017
Minithumbup
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Josh
By: 'Simon'
May 07,2017
0 people found
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Excellent from all the team at PSP HH especially Josh. I have now purchased and sold with PSP in the past 5 years and wouldn't hesitate in using them again. If you want a professional service, but not the stereotypical sales person you find in some ...
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Comment on agent fees
Excellent fees
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“I had my flat on the market for a year ......”

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Apr 28,2017
Minithumbup
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Josh
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Rosetta
By: 'Tara'
Apr 28,2017
0 people found
this helpful
I had my flat on the market for a year with another agent before changing to PSP who sold it within 3 months. I was very impressed with their professional service and the fact that they moved the deal through to a successful completion....
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Comment on agent fees
The fee's were competitive
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“We found that PSP Homes were very efficient and communicated ......”

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Mar 09,2017
Minithumbup
By: 'White'
Mar 09,2017
0 people found
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We found that PSP Homes were very efficient and communicated with us all the way through the selling process with updates and any queries that arose. All the staff were very pleasant and courteous and would go out of their way to help with any ...
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Comment on agent fees
Well, nobody likes bills of any kind, but PSP Homes were cheaper than the other estate agents in Burgess Hill, and the staff worked hard to ensure a smooth sale right from start through to completion.
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“Pretty awful treatment as tenants, trying to charge us for ......”

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Mar 09,2017
Minithumbdown
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Emily
By: 'Gerry'
Mar 09,2017
1 people found
this helpful
Pretty awful treatment as tenants, trying to charge us for things ike garden issues which were present when we moved in, if we hadn't of had our own photos this would have been a big issue. Refusal to sort out basic things and they seemed ...
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Comment on agent fees
bad
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“Gillian is amazing, she showed us round one house before ......”

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Mar 07,2017
Minithumbup
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Gillian
By: 'Fleur'
Mar 07,2017
0 people found
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Gillian is amazing, she showed us round one house before and instantly picked up on what we liked and didn't like, the next house she showed us was the perfect one. She totally got us. All of the team at PSP were incredibly helpful and ...
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Comment on agent fees
As first time buyers we did not have any fees to pay.
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“All the staff at this branch is just great!! Bought ......”

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Feb 17,2017
Minithumbup
By: 'Mark'
Feb 17,2017
0 people found
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All the staff at this branch is just great!! Bought and sold several properties through them and always had a great service. Josh and Rosetta always give 110%!!...
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“Debbie has been consistently first class throughout my sale and ......”

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Feb 15,2017
Minithumbup
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Debbie Read
By: 'Alison'
Feb 15,2017
0 people found
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Debbie has been consistently first class throughout my sale and purchase. Her communication skills are excellent and she has a lovely manner. I had great confidence in her and knew if she said she would do something - then it would be done. She is ...
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Comment on agent fees
It's expensive. But a necessary expense.
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“Extremely happy with the service from PSP. All staff we ......”

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Feb 03,2017
Minithumbup
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Josh
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Rosetta
By: 'Steve'
Feb 03,2017
0 people found
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Extremely happy with the service from PSP. All staff we extremely helpful and knowledgeable. Defiantly would use again. Thank you...
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Comment on agent fees
Fees were good value
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“Excellent , attentive service . Very dedicated and hard working . Always happy ......”

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Feb 03,2017
Minithumbup
By: 'Susie'
Feb 03,2017
0 people found
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Excellent , attentive service . Very dedicated and hard working . Always happy to help . Thank you Josh and Rosetta . Excellent job Thank you...
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“Great process from start to finish, always communicated well and ......”

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Feb 03,2017
Minithumbup
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Rosetta
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Josh
By: 'Efficient,'
Feb 03,2017
0 people found
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Great process from start to finish, always communicated well and swiftly between us and the buyer and available to show us around the property whenever we wanted before completion. Worked well with our solicitor. Dealt with Anna, Josh and Rosetta, who dealt with our case ...
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Comment on agent fees
N/A (buyer)
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“I have recently bought a property through PSP homes, and ......”

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Jan 13,2017
Minithumbup
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Rosetta
By: 'S.'
Jan 13,2017
0 people found
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I have recently bought a property through PSP homes, and found them to be professional, friendly, honest and trustworthy. The hard work of Rosetta in particular was outstanding and managed to make a very difficult chain come together, I have no doubt that without her ...
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Comment on agent fees
N/a as I was the buyer
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“Josh and Rosetta and the whole team were very helpful ......”

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Jan 13,2017
Minithumbup
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Josh
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Rosetta
By: 'Richard'
Jan 13,2017
0 people found
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Josh and Rosetta and the whole team were very helpful all the way through the process, especially dealing with a long chain. I would highly recommend PSP....
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N/A
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“We chose PSP Homes to sell our house because we ......”

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Jan 12,2017
Minithumbup
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Rosetta
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Josh
By: 'MacCallas'
Jan 12,2017
0 people found
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We chose PSP Homes to sell our house because we bought it from them originally, and had a great experience first time round. Second time round our experience was just as good. They sold our house within a short time for full asking price. We ...
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Comment on agent fees
Fees were competitive
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“From start to finish the whole process was handled in ......”

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Jan 10,2017
Minithumbup
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Debbie Read
By: 'Sally'
Jan 10,2017
0 people found
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From start to finish the whole process was handled in a professional, helpful and friendly manner. Would thoroughly recommend PSP. Debbie's a star !...
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Comment on agent fees
Fare agent fees
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“Through unbelievably stressful circumstances PSP's Debbie and Andrew provided a ......”

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Dec 14,2016
Minithumbup
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Andrew
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Debbie Read
By: 'Mark'
Dec 14,2016
0 people found
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Through unbelievably stressful circumstances PSP's Debbie and Andrew provided a great service and a lot of support which they didn't have to do. I found them absolutely brilliant. Not only did we buy the house from them but we sold it with them to. Look ...
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Comment on agent fees
Perfectly in line with the market
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“HiI had a great experience with PSP Homes from the ......”

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Dec 13,2016
Minithumbup
By: 'Emma'
Dec 13,2016
0 people found
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Hi I had a great experience with PSP Homes from the initial staff who showed me round to the staff who followed up to get my purchase through quickly. Would recommend them. Emma Nilles...
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“PSP homes provided very helpful, friendly and timely service and ......”

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Nov 10,2016
Minithumbup
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Josh
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Rosetta
By: 'Ben'
Nov 10,2016
0 people found
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PSP homes provided very helpful, friendly and timely service and guidance throughout the process. Recommended for purchases in the area....
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“I can't praise PSP Homes and the team enough. From ......”

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Nov 03,2016
Minithumbup
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Rosetta
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Josh
By: 'Christian'
Nov 03,2016
0 people found
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I can't praise PSP Homes and the team enough. From my initial contact with Josh, valuation by Steve and finalisation with Rosetta, the entire process from an estate agents side of things was floorless. They achieved regular viewings,always keep me updated and once under ...
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Comment on agent fees
Good
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“A great service and brilliant advise, the team truly took ......”

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Nov 03,2016
Minithumbup
By: 'Darren'
Nov 03,2016
0 people found
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A great service and brilliant advise, the team truly took ownership of any issues or queries rather then just being a messenger service. On there advise our property was sold straight away and they managed the associated chain seamlessly. I rarely recommend services but feel ...
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Comment on agent fees
Compedative with the market
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“Would like to thank Andrew and psp for once again ......”

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Oct 12,2016
Minithumbup
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Andrew
By: 'playbox'
Oct 12,2016
0 people found
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Would like to thank Andrew and psp for once again donating money towards our local playgroup for our fundraising raffle we hold every year. Psp have donated every year and without their controbution we wouldn't be able to do the raffle. Which makes a large ...
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“PSP were great. Rosetta made everything nice and simple, which ......”

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Oct 08,2016
Minithumbup
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Rosetta
By: 'Steve'
Oct 08,2016
0 people found
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PSP were great. Rosetta made everything nice and simple, which as a first time buyer and a slow-witted person I appreciated a lot. I now have a house, and it was actually all quite easy. cheers!...
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Comment on agent fees
I have little idea what I paid - i blocked it all out. it seemed fair.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Proprietor, Stephen Crathern on 01444 416999 / [email protected]
Last updated at 11:19 AM 28/11/2018 by Josh Wickwar

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