Prospect Estate Agency
4.6/5, 2111 reviews
93% recommended
89% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ... show more Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.

This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
Visit www.prospect.co.uk for a FREE no obligation valuation

Latest Reviews

 View all Reviews 2111
11th Sep 2024
reviewed by 'Debbie Birch'
“Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that ......”
9th Sep 2024
reviewed by 'No'
“We have had continuous problems Nikki always does her best to solve problems quickly Thank you...”
26th Aug 2024
reviewed by 'Franco'
“We had an awful awful awful experience the letting assistant manager Betsy Harmer. We are a family of 4 with very ......”
26th Jul 2024
reviewed by 'A'
“Worst property management team ever encountered and I’ve seen many. Tries to send imitating letters and legally incorrect information. ......”
13th Jul 2024
reviewed by 'G Davies'
“Our move (over the last 10 months!) has been littered with issues from the start with a couple of fall throughs. ......”
13th Jul 2024
reviewed by 'G Davies'
“Our move (over the last 10 months!) has been littered with issues from the start with a couple of fall throughs. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 93% £31,000 £895,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
344 12 649 63 514 28 389 6 68 38
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 15:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS NLA TDS The Guild Move With Us
Rankings
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Estate agents
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Latest Properties

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Prospect Estate Agency Image 1
Prospect Estate Agency Branches (view all 10)
Bracknell, RG12
Camberley, GU15
Crowthorne, RG45
Farnborough, GU14
RG1
Maidenhead, SL6
Sandhurst, GU47
Warfield, RG42

“There was another agent who is not listed above named ......”

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Jun 22,2015
Minithumbup
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Shannon
By: 'carlos'
Jun 22,2015
0 people found
this helpful
There was another agent who is not listed above named Tom who made a good job. Overall we are quite satisfied with the service but small room to negotiate some terms....
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Comment on agent fees
Fees a little bit higher than other agencies.
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By: Prospect Estate Agency
Jun 23, 2015
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Thank you for the five stars. ...

“Sam has kept me updated about property's that would suit ......”

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Jun 22,2015
Minithumbup
By: 'Nicola'
Jun 22,2015
1 people found
this helpful
Sam has kept me updated about property's that would suit my families needs, Sam was a very polite and helpful agent....
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By: Prospect Estate Agency
Jun 23, 2015
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Thank you for the five stars. ...

“We were very pleased to have viewed the house with ......”

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Jun 22,2015
Minithumbup
By: 'Lee'
Jun 22,2015
1 people found
this helpful
We were very pleased to have viewed the house with Sam. He was very professional and answered any questions that we had. When we put forward our interest he was very quick get the process started. We would recommend Prospect Estate Agents....
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Jun 23, 2015
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Thank you for the recommendation ...

“After my existing tenants served 3-months notice due to a ......”

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Jun 22,2015
Minithumbup
By: 'Andy'
Jun 22,2015
1 people found
this helpful
After my existing tenants served 3-months notice due to a work relocation, Sam had found 2 separate at-the full price offers within 2 weeks. This was also achieved without having to advertise the property on line. As a landlord, achieving the right level of offer and without ...
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Comment on agent fees
competitive
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By: Prospect Estate Agency
Jun 23, 2015
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Thank you for sharing your positive experience. ...

“Terrible communication, took me 7 days after daily calls to speak ......”

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Jun 22,2015
Minithumbdown
By: 'Miss'
Jun 22,2015
3 people found
this helpful
Terrible communication, took me 7 days after daily calls to speak with laney about releasing my deposit nearly 2 weeks after the check out date with my landlord and them agreeing to give back the full deposit! After finally speaking with laney and emailing her my account ...
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What agent could do to change your mind?
Communicated properly and kept me upto date with where my money is!!
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“Ben Hamlin, the branch manager over valued the property and ......”

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Jun 22,2015
Minithumbdown
By: 'Grainger'
Jun 22,2015
0 people found
this helpful
Ben Hamlin, the branch manager over valued the property and didn't deliver on the promises he made regarding the services they offered. Once he had us "signed up" he showed no further interest in the sale of the property and left it to Hugo and ...
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“Professional and courteous dealing . I moved on time as promised ......”

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Jun 22,2015
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Laney
By: 'Amin'
Jun 22,2015
0 people found
this helpful
Professional and courteous dealing . I moved on time as promised minor issues dealt with by the team . Paper work was made clear...
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By: Prospect Estate Agency
Jun 23, 2015
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Thank you for the five stars ...

“Consistent good communication. Friendly, well presented staff. Quick to sell ......”

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Jun 22,2015
Minithumbup
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Ryan
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Daniel
By: 'Karen'
Jun 22,2015
0 people found
this helpful
Consistent good communication. Friendly, well presented staff. Quick to sell the house and arranged lots of viewings. House didn't quite sell for the OIEO asking price but we were happy enough with the final selling price...
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Comment on agent fees
The sale hasn't been completed yet so we haven't paid the fees but are aware of how much they will be
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By: Prospect Estate Agency
Jun 23, 2015
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Thank you for the five stars ...

“We are very happy about being able to get a ......”

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Jun 21,2015
Minithumbup
By: 'Justine,'
Jun 21,2015
1 people found
this helpful
We are very happy about being able to get a choice between a couple of property, the referencing has been done without any contact needed from us. We are even happier about the time it took (very fast) and about the property itself. All and ...
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By: Prospect Estate Agency
Jun 23, 2015
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Thank you for the five stars. ...

“Laney has been very helpful throughout the process. When there ......”

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Jun 21,2015
Minithumbup
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Laney
By: 'soraneko'
Jun 21,2015
0 people found
this helpful
Laney has been very helpful throughout the process. When there have been any issues/queries from us, she has been good at getting answers back to us although we did have to chase by phone. The knowledge of the property could have been improved from ...
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Comment on agent fees
We were surprised that the fees were twice as much when compared to other areas and the last time that we moved, only two years ago. We understand there is a need for these fees, but the price was significantly higher than expected and we're not even aware of what these cover.
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By: Prospect Estate Agency
Jun 23, 2015
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“Very efficient and polite staff.All requests and concerns were ......”

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Jun 21,2015
Minithumbup
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Chloe
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Matteo
By: 'Khalid'
Jun 21,2015
1 people found
this helpful
Very efficient and polite staff. All requests and concerns were dealt with promptly and efficiently. Felt very comfortable dealing with the agency and the staff....
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By: Prospect Estate Agency
Jun 22, 2015
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Thank you for the five stars ...

“From start to finish we have always been impressed with ......”

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Jun 19,2015
Minithumbup
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Laney
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Shannon
By: 'Simon'
Jun 19,2015
0 people found
this helpful
From start to finish we have always been impressed with the service provide by Prospect right from the viewings which Shannon Smith showed us around with great professionalism to the paperwork and agreements which Laney Thompson was involved with , the level of customer service was ...
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By: Prospect Estate Agency
Jun 22, 2015
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Thank you for sharing your 'first class' experience and for the recommendation. ...

“Good customer service, I would be happy dealing with Shannon ......”

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Jun 19,2015
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Shannon
By: 'Laura'
Jun 19,2015
0 people found
this helpful
Good customer service, I would be happy dealing with Shannon again in the future. Pleased with the end outcome. I would recommend to other prospective buyers/tenants....
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Comment on agent fees
Quite expensive
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By: Prospect Estate Agency
Jun 22, 2015
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Thank you for the recommendation ...

“All of the Prospect staff were helpful, friendly, polite and ......”

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Jun 19,2015
Minithumbup
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Ross
By: 'C'
Jun 19,2015
0 people found
this helpful
All of the Prospect staff were helpful, friendly, polite and reliable. We were very happy with the service they gave us and wouldn't hesitate in recommending them. A very stress free experience....
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“My experience with Prospect agency has been very positive. Lee ......”

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Jun 18,2015
Minithumbup
By: 'Maggie'
Jun 18,2015
0 people found
this helpful
My experience with Prospect agency has been very positive. Lee Hayes was the person I dealt with from beginning to end and he has been a credit to the agency whilst I have been dealing with him. He is courteous, respectful and has maintained a ...
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By: Prospect Estate Agency
Jun 22, 2015
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Thank you for the recommendation ...

“Friendly helpful staff willing to give answers without any difficulties ......”

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Jun 17,2015
Minithumbup
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Shannon
By: 'Jeseka'
Jun 17,2015
0 people found
this helpful
Friendly helpful staff willing to give answers without any difficulties and dealt with our queries proactively. They definitely know the meaning and value of walking the extra mile for keeping the client happy. The best agent we have experienced and I would definitely recommend them....
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By: Prospect Estate Agency
Jun 18, 2015
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Many thanks for the five stars and the recommendation. ...

“Prospect were excellent, very knowledgable about the property and the ......”

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Jun 17,2015
Minithumbup
By: 'Jac'
Jun 17,2015
0 people found
this helpful
Prospect were excellent, very knowledgable about the property and the area.,always available to answer questions, if my call went to voicemail they always returned it promptly. Very proactive in getting to completion. I'm so pleased with them I would do my sale through them ...
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Jun 18, 2015
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Thank you for the five stars ...

“I was very happy with the service i received, Harriett ......”

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Jun 17,2015
Minithumbup
By: 'Joseph'
Jun 17,2015
0 people found
this helpful
I was very happy with the service i received, Harriett was professional, friendly and did everything she could to find me a property....
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Jun 18, 2015
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Thank you for the positive review ...

“Lee was my first point of contact when I called ......”

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Jun 17,2015
Minithumbup
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Ross
By: 'Extremely'
Jun 17,2015
1 people found
this helpful
Lee was my first point of contact when I called into the shop near to closing time on a Sunday, and from the beginning I could not fail to be impressed. He visited me at home just two days later and had really researched the ...
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Comment on agent fees
It was a fair price for an excellent job.
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Jun 18, 2015
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Thank you for sharing your excellent experience and for the recommendation. ...

“We received an excellent service by all members of Prospect ......”

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Jun 16,2015
Minithumbup
By: 'Laura'
Jun 16,2015
0 people found
this helpful
We received an excellent service by all members of Prospect Estate Agency. They listened carefully to what we wanted and arranged fast and efficient viewings. Since choosing a property they have been helpful and have kept us up to date at every stage - even ...
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By: Prospect Estate Agency
Jun 18, 2015
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Thank you for sharing your excellent experience ...

“We found Olivia Russell to be professional and customer focused ......”

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Jun 16,2015
Minithumbup
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Jake
By: 'Robin'
Jun 16,2015
0 people found
this helpful
We found Olivia Russell to be professional and customer focused with all dealings and requests. Having not rented a property in UK before she assisted in all ways possible and advised on several questions....
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By: Prospect Estate Agency
Jun 18, 2015
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Thank you for the five stars ...

“I've dealt with Prospect, as a landlord of two properties, ......”

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Jun 16,2015
Minithumbup
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Laney
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Shannon
By: 'Fifty'
Jun 16,2015
0 people found
this helpful
I've dealt with Prospect, as a landlord of two properties, for quite a number of years and have found every member of staff extremely helpful. The service they deliver is first rate, they have found tenants first time every time and give good feedback throughout ...
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By: Prospect Estate Agency
Jun 18, 2015
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Thank you for sharing your experience so far. ...

“Olivia was very helpful in giving advice for the surrounding ......”

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Jun 15,2015
Minithumbup
By: 'Colin'
Jun 15,2015
0 people found
this helpful
Olivia was very helpful in giving advice for the surrounding area of the properties we were visiting, giving us information about amenities and bus routes/times etc. She was also very prompt to answer any questions we had about the property and arrange viewings to ...
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Jun 18, 2015
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Thank you for sharing your experience. ...

“Olivia took the time to help me and my family ......”

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Jun 15,2015
Minithumbup
By: 'Francis'
Jun 15,2015
0 people found
this helpful
Olivia took the time to help me and my family find our new house, being very flexible when our plans changed, and making sure we had a good selection to chose from. I would not hesitate to recommend Olivia to help you find yours....
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Comment on agent fees
The concept that the agency gets paid by both the landlord and tenant, and the tenants fees being over ‚£1,000, is bordering on criminal
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Jun 18, 2015
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Thank you for the recommendation. ...

“Olivia was very friendly and flexible in finding a perfect ......”

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Jun 15,2015
Minithumbup
By: 'Kaur'
Jun 15,2015
0 people found
this helpful
Olivia was very friendly and flexible in finding a perfect house for you. My requirements and the area of interest kept changing due to little knowledge about the place as I was new but she never lost interest nor did lose patience with me. For ...
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By: Prospect Estate Agency
Jun 16, 2015
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Thank you for sharing your 5/5 experience ...

“Olivia Russell was very friendly , helpful and very professional, she ......”

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Jun 15,2015
Minithumbup
By: 'Raja'
Jun 15,2015
0 people found
this helpful
Olivia Russell was very friendly , helpful and very professional, she always have a smile on her face , and she intend to find the right property for each of her client ....
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Comment on agent fees
She was very friendly , helpful and professional ,
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By: Prospect Estate Agency
Jun 16, 2015
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Thank you for the five stars ...

“Throughout the process of moving in my new house Olivia ......”

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Jun 14,2015
Minithumbup
By: 'James'
Jun 14,2015
0 people found
this helpful
Throughout the process of moving in my new house Olivia has been fantastic and has enabled me to feel confident and assured while making the move. Being a student from Manchester i feel it is a big thing moving so far away for my placement ...
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Jun 16, 2015
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Thank you for sharing your experience ...

“I found Lee very helpful and accommodating. We were able ......”

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Jun 14,2015
Minithumbup
By: 'Carly'
Jun 14,2015
0 people found
this helpful
I found Lee very helpful and accommodating. We were able to view the property at short notice and arrange a second viewing very quickly. Calls were also taken out of hours and all communications were responded to very quickly....
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By: Prospect Estate Agency
Jun 16, 2015
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Thank you for the five stars ...

“When I first met Olivia she was so bubbly and ......”

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Jun 14,2015
Minithumbup
By: 'Chelsea'
Jun 14,2015
0 people found
this helpful
When I first met Olivia she was so bubbly and friendly and I felt she really listened to what I had to say. She has made me feel at ease about the stress of moving and done everything I have asked. The emails sent are ...
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By: Prospect Estate Agency
Jun 16, 2015
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Thank you for the five stars. ...

“I first dealt with Prospect Bracknell during my search for ......”

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Jun 14,2015
Minithumbup
By: 'Michael'
Jun 14,2015
0 people found
this helpful
I first dealt with Prospect Bracknell during my search for a new flat. I found the organisation to be very professional and I soon had viewings booked to see several properties. I booked these viewings with Olivia Russel. Despite having an extremely difficult schedule, Olivia ...
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Comment on agent fees
The fees were explained fully and each individual fee was broken down so that I could understand easily where exactly the money was being spent.
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Jun 16, 2015
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Thank you for sharing your very positive experience. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:08 AM 14/01/2016 by allAgents

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