Prospect Estate Agency
4.6/5, 2111 reviews
93% recommended
89% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ... show more Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.

This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
Visit www.prospect.co.uk for a FREE no obligation valuation

Latest Reviews

 View all Reviews 2111
11th Sep 2024
reviewed by 'Debbie Birch'
“Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that ......”
9th Sep 2024
reviewed by 'No'
“We have had continuous problems Nikki always does her best to solve problems quickly Thank you...”
26th Aug 2024
reviewed by 'Franco'
“We had an awful awful awful experience the letting assistant manager Betsy Harmer. We are a family of 4 with very ......”
26th Jul 2024
reviewed by 'A'
“Worst property management team ever encountered and I’ve seen many. Tries to send imitating letters and legally incorrect information. ......”
13th Jul 2024
reviewed by 'G Davies'
“Our move (over the last 10 months!) has been littered with issues from the start with a couple of fall throughs. ......”
13th Jul 2024
reviewed by 'G Davies'
“Our move (over the last 10 months!) has been littered with issues from the start with a couple of fall throughs. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 93% £31,000 £895,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
344 12 649 63 514 28 389 6 68 38
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 15:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS NLA TDS The Guild Move With Us
Rankings
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Latest Properties

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Prospect Estate Agency Image 1
Prospect Estate Agency Branches (view all 10)
Bracknell, RG12
Camberley, GU15
Crowthorne, RG45
Farnborough, GU14
RG1
Maidenhead, SL6
Sandhurst, GU47
Warfield, RG42

“Harry kept me fully updated on the progress of my ......”

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Jul 27,2015
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Harry
By: 'Sharon'
Jul 27,2015
2 people found
this helpful
Harry kept me fully updated on the progress of my move, he went above and beyond to bring my move date forward to coincide with my sale. He went out of his way to deliver a key to me when I could not get into ...
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Comment on agent fees
I do feel the admin fees are a bit excessive.
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By: Prospect Estate Agency
Jul 28, 2015
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Thank you for the positive review and we look forward to assisting you again. ...

“My wife, children and I have just arrived from Australia ......”

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Jul 27,2015
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Harry
By: 'Paul'
Jul 27,2015
0 people found
this helpful
My wife, children and I have just arrived from Australia and trying to get your head around the rental market can be quite daunting in a new country....We sincerely thank Harry for explaining the process to us as its quite different to what we ...
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By: Prospect Estate Agency
Jul 28, 2015
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Thank you for the five stars and the kind comments. ...

“A massive big thankyou to Prospect lettings of Wokingham for ......”

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Jul 27,2015
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Harry
By: 'Top'
Jul 27,2015
0 people found
this helpful
A massive big thankyou to Prospect lettings of Wokingham for managing the process of advertising my house in Lower Earley and finding new tenants in just 1day!!!!!!!!!!!!!! As for Sarah, I was so impressed with her on the first meeting I signed up on the ...
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Jul 28, 2015
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Thank you for the five stars and the recommendation ...

“Prospect Estate Letting Agents stand out for me because of ......”

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Jul 26,2015
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Shannon
By: 'Abasifreke'
Jul 26,2015
2 people found
this helpful
Prospect Estate Letting Agents stand out for me because of the level of professionalism as displayed by Shannon Smith, a senior clients manager with their branch in Bracknell. Viewings were arranged at short notices and I was handed impressively detailed brochures of the properties on ...
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Jul 27, 2015
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Thank you for the five stars and for the recommendations. ...

“We found Prospect Estate agency very helpful in our search ......”

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Jul 26,2015
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By: 'kirk'
Jul 26,2015
1 people found
this helpful
We found Prospect Estate agency very helpful in our search for a property in the Sandhurst area. We looked at a few properties through them, and they were helpful in alerting us to properties were just coming on the market, that matched our requirements. Without ...
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Jul 27, 2015
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Thank you for five stars. ...

“We have been very happy with all aspects of the ......”

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Jul 23,2015
Minithumbup
By: 'Paul'
Jul 23,2015
2 people found
this helpful
We have been very happy with all aspects of the sale, advise and guidance given to us from prospect to enable a smooth and successful completion of sale of our property. Many thanks. Look forward to the same helpful guidance in the purchase of our ...
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Jul 27, 2015
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Thanks for sharing your positive experience. ...

“Lee was incredibly attentive from the very beginning. We knew ......”

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Jul 23,2015
Minithumbup
By: 'Luke'
Jul 23,2015
1 people found
this helpful
Lee was incredibly attentive from the very beginning. We knew very early on we wanted to house he showed us, but he made the decision even easier with his impartial, supportive advice. At no stage was he pushy or too much and he's been responsive ...
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By: Prospect Estate Agency
Jul 27, 2015
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Thank you for the five stars and the recommendation. ...

“Amber has just started looking after my property and I ......”

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Jul 22,2015
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By: 'Claire'
Jul 22,2015
0 people found
this helpful
Amber has just started looking after my property and I have found her extremely proactive and responsive. Amber responds to her emails in a timely and professional manner, I am very pleased she has taken over my property management....
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Jul 27, 2015
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Thank you for the positive comments. ...

“Elizabeth has been absolutely wonderful when it comes to managing ......”

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Jul 21,2015
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Matteo
By: 'AK'
Jul 21,2015
0 people found
this helpful
Elizabeth has been absolutely wonderful when it comes to managing the property, at check ins, check out and during the tenancy. I could ask for no more - she is always keeping the transition from old tenant to new seamless. Matteo on the lettings side ...
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Jul 22, 2015
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Thank you for sharing your positive experience with Elizabeth & Matteo ...

“I was very happy with having Lianne involved with my ......”

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Jul 21,2015
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By: 'Miss'
Jul 21,2015
1 people found
this helpful
I was very happy with having Lianne involved with my move she kept me informed of what the progress was, called and emailed me with updates and chased the legal side for me so that I didn't have to always call and chase people and ...
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Comment on agent fees
Estate agent fees went as expensive as I though would be as a buyer with added expense added on top of sale price
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“Jordan was helped me in my rent search, and he ......”

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Jul 20,2015
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By: 'neelima'
Jul 20,2015
0 people found
this helpful
Jordan was helped me in my rent search, and he explained everything i am satisfied with his service and good approach...
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By: Prospect Estate Agency
Jul 22, 2015
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Thank you for the five stars ...

“We bought our property through Prospect and wished we had ......”

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Jul 18,2015
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Ricky
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Hannah
By: 'Mr'
Jul 18,2015
0 people found
this helpful
We bought our property through Prospect and wished we had sold through them too. Near the end of completion we had a few teething problems and Ricky helped to try and speed things through. Everytime we spoke to Hannah she was always bubbly and happy ...
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By: Prospect Estate Agency
Jul 21, 2015
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Thank you for the review and we hope you have settled in to your new home. ...

“I contacted Prospect to arrange a view for another property ......”

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Jul 17,2015
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Ryan
By: 'KKP'
Jul 17,2015
0 people found
this helpful
I contacted Prospect to arrange a view for another property and Ryan immediately remembered our preference and detailed me about another property which came back on market the very same day. The viewing was arranged for next day and offer accepted the day after. Ryan ...
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Comment on agent fees
Not Applicable
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By: Prospect Estate Agency
Jul 21, 2015
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Thank you for sharing your positive experience and we are pleased that you are happy with the service received. ...

“Agent helped us in identifying a house which perfectly matches ......”

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Jul 15,2015
Minithumbup
By: 'Willington'
Jul 15,2015
0 people found
this helpful
Agent helped us in identifying a house which perfectly matches our requirement. We were able to save a lot of time as we never need to re think and with the first house we were able to finalize. Helped us in sorting out with us ...
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Comment on agent fees
Fees was reasonable.
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By: Prospect Estate Agency
Jul 16, 2015
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Thank you for the five stars. ...

“Always very friendly and approachable and keen to help. Have ......”

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Jul 15,2015
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Daniel
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Ellen
By: 'Dan'
Jul 15,2015
0 people found
this helpful
Always very friendly and approachable and keen to help. Have always answered my queries promptly and in a courteous manner. Excellent service overall....
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Jul 16, 2015
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Thank yo for the five stars! ...

“We were first time buyers and Prospects made the whole ......”

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Jul 15,2015
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Ben
By: 'keith'
Jul 15,2015
0 people found
this helpful
We were first time buyers and Prospects made the whole process really easy from beginning until the end. Adele was always on hand to keep us informed of what was happening and what we needed to do next, she made dealing with our solicitors much ...
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Comment on agent fees
Agents fees were very competitive
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By: Prospect Estate Agency
Jul 16, 2015
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Thank yo for sharing your 'excellent service' experience and for the five stars. ...

“Prospect Lettings Senior Client Manager Shannon Smith was very professional, ......”

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Jul 14,2015
Minithumbup
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Shannon
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Tom
By: 'Martyn'
Jul 14,2015
0 people found
this helpful
Prospect Lettings Senior Client Manager Shannon Smith was very professional, proactive, understanding and helpful in listening to my needs in regard to the desired property for rent. Not only she made me feel valued as a customer, but she has offered excellent customer service experience ...
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Comment on agent fees
They were agreeable and satisfactory.
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Jul 16, 2015
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Thank you for sharing your 'excellent customer service experience' with Shannon and Tom and thank you for the recommendations. ...

“Very helpful ,professional ,always kind .I was very pleased to ......”

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Jul 14,2015
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Shannon
By: 'Justyna'
Jul 14,2015
0 people found
this helpful
Very helpful ,professional ,always kind .I was very pleased to have met such a professional invidual as Shannon. Thank you x...
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Jul 16, 2015
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Thank you for the five stars. ...

“Elizabeth Savery was an absolute pleasure to deal with; she ......”

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Jul 13,2015
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By: 'Denise'
Jul 13,2015
0 people found
this helpful
Elizabeth Savery was an absolute pleasure to deal with; she managed the whole process seamlessly and with high quality of service. Any issues with the flat were always responded to on the day and she was a great facilitator in terms of communicating with the ...
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Jul 16, 2015
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Thank you for the recommendation and for sharing your positive experience. ...

“The team were very professional from the outset - constantly ......”

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Jul 13,2015
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Shannon
By: 'G'
Jul 13,2015
0 people found
this helpful
The team were very professional from the outset - constantly in touch with potential properties matching our search criteria until we found the right one. The application / contract signing process was smooth and seamless and any questions we had were answered promptly. Having worked as ...
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By: Prospect Estate Agency
Jul 16, 2015
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Thank you for the five star review and for the recommendation. ...

“Whilst we didn't go ahead with the purchase, we truly ......”

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Jul 10,2015
Minithumbup
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Ellen
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Daniel
By: 'Sheetal'
Jul 10,2015
0 people found
this helpful
Whilst we didn't go ahead with the purchase, we truly appreciated the fact that the agents were professional, honest and open. I believe a property will sell itself if it's prices right. Didn't have to deal with the hard sales tactics with prospects, something we ...
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Jul 16, 2015
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Thank you for sharing your positive experience. ...

“I wish to thank Victoria Cave for her invaluable support ......”

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Jul 10,2015
Minithumbup
By: 'C'
Jul 10,2015
0 people found
this helpful
I wish to thank Victoria Cave for her invaluable support until the letting process has been successfully completed. Her effective , professional attitude and especially friendly approach helped me as a first time landlord accomplish my responsibilities towards the tenant. For that I am gratefully and ...
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By: Prospect Estate Agency
Jul 16, 2015
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Thank you for sharing your positive experience. ...

“The entire branch in Wokingham made the buying process extremely ......”

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Jul 09,2015
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Ellen
By: 'Mr'
Jul 09,2015
0 people found
this helpful
The entire branch in Wokingham made the buying process extremely easy and (almost!) hassle free. They were transparent and communicative, which was a refreshing change from what I was dealing with on the sale of my property in London. Ellen was quick to return calls ...
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By: Prospect Estate Agency
Jul 16, 2015
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Thank you for the positive comments and we look forward to assisting you in the future. ...

“Gemma always repsonds to my emails promptly and actions any ......”

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Jul 06,2015
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Gemma
By: 'Suzanne'
Jul 06,2015
0 people found
this helpful
Gemma always repsonds to my emails promptly and actions any requests immediately. She has developed a good realationship with myself and my tenant allowing good communication between all three of us resulting in avoidance of stress or misunderstandings....
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Comment on agent fees
Acceptable
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By: Prospect Estate Agency
Jul 06, 2015
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Thank you for the five star review. ...

“Just wanted to give a quick review on my experience ......”

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Jul 06,2015
Minithumbup
By: 'daniwheeler'
Jul 06,2015
0 people found
this helpful
Just wanted to give a quick review on my experience last week. I had made a silly error of not cancelling my rent with Prospect, as I have currently moved out of the property, so it came out without me realizing. On speaking to Laney ...
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By: Prospect Estate Agency
Jul 08, 2015
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Thank you for sharing this experience and for rating us with five stars. ...

“Good communication throughout the sale process, we were kept up ......”

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Jul 06,2015
Minithumbup
By: 'Sian'
Jul 06,2015
0 people found
this helpful
Good communication throughout the sale process, we were kept up to date with regular contact whether the information being given was good or bad news....
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Jul 08, 2015
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Thank you for sharing your experience. ...

“Too pushy. Imposible to get an appointment to see a ......”

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Jul 05,2015
Minithumbdown
By: 'patrick'
Jul 05,2015
1 people found
this helpful
Too pushy. Imposible to get an appointment to see a house without being interrogated by the agent. The agent questioned the information given. The agents pretend to be friendly and then they pretend not to understand the important questions and are reluctant to inform you ...
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What agent could do to change your mind?
A more honest attitude instead of thinking they are in charge and have the power. Treating the clients like inferiors does not create a positive image.
Attached Filesnbsp;
Comment on agent fees
Too expensive for what they do. Most of the times we showed the house to the viewers because the agents were late or had to cancel.
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By: Prospect Estate Agency
Jul 07, 2015
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Dear Patrick - we are unable to identify you so that we can contact you. I would very much like to discuss the points that you have raised with us - please contact me - Hilary Tinsley Customer Services Manager on 0118 907 3128 or [email protected] ...

“They were recommended to me by a friend who has ......”

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Jul 03,2015
Minithumbup
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Shannon
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Jake
By: 'Lincoln'
Jul 03,2015
0 people found
this helpful
They were recommended to me by a friend who has used them in the past and choosing to go with them has proved not to be a bad decision. I found the guys at Prospect to be very professional. For a firm of their size, ...
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By: Prospect Estate Agency
Jul 03, 2015
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Thank you for the recommendation and for the five star review. ...

“I have used Prospect for around 8 years and in that ......”

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Jul 03,2015
Minithumbup
By: 'Eileen'
Jul 03,2015
0 people found
this helpful
I have used Prospect for around 8 years and in that time have found the staff very friendly, happy to look into problems and deal with them quickly. I have also found them unbiased in regards to not favouring landlords over tenants but treating me with ...
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Comment on agent fees
I got back a full deposit for the first time in my rental history but it was well deserved!
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“Since I have been living at the property, we have ......”

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Jul 02,2015
Minithumbup
By: 'Adam'
Jul 02,2015
0 people found
this helpful
Since I have been living at the property, we have had various problems and issues with the house. Each and every time we have had a problem, we have contacted Chloe who has been fantastic. Chloe always ensures the problems are remedied quickly and efficiently. ...
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By: Prospect Estate Agency
Jul 03, 2015
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Thank you for the five star review. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:08 AM 14/01/2016 by allAgents

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