89% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
Shannon
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Tristan
(174)
Tristan
(174)
Ryan
(76)
Harry
(74)
Ross
(54)
Daniel
(53)
Jordan
(53)
Gemma
(51)
Ellen
(42)
Ricky
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Chloe
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Philip
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David
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Jake
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Jo
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Laney
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Matteo
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Jordan
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Matt
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Darren
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Tom
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Hannah
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Harrison
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Joanne
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Jordan
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Lloyd
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Roberto
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Colin
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Elliott
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Matthew
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Ben
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Sam
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Chris
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Callum
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June
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Nick
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Josh
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Simon
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Roseanne
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Manvinder
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Daniel
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Fenella
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Latest Reviews
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11th Sep 2024
reviewed by 'Debbie Birch'
9th Sep 2024
reviewed by 'No'
26th Aug 2024
reviewed by 'Franco'
13th Jul 2024
reviewed by 'G Davies'
13th Jul 2024
reviewed by 'G Davies'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 93% | £31,000 | £895,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 344 | 12 | 649 | 63 | 514 | 28 | 389 | 6 | 68 | 38 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Prospect Estate Agency Branches (view all 10)
Aug 06,2015
Aug 06,2015
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Very professional and understood what I required. Despite loosing one buyer found another and hopefully will complete soon. Both Darren and Hannah have been extremely helpful....
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Aug 13, 2015
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Aug 06,2015
Aug 06,2015
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The Lettings team of Sarah Corradine, Harry Pangborn and Harriet Riddick at the Wokingham office of Prospect were excellent through all stages of the lettings process from the initial contact to the signing of the Tenancy Agreement. Harry Pangborn was our main point of contact; ...
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Aug 13, 2015
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Thank you for the review, we look forward to working with you again. ...
Aug 06,2015
Aug 06,2015
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Dealing with Duncan to begin with was very difficult, he was very hard to contact and took months to sort anything out. At the point of renewal we got given a new property manager, Amber, she has been really easy to talk to and got ...
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Aug 13, 2015
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Aug 06,2015
Aug 06,2015
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In looking for a property to rent, I dealt mainly with Harriett Riddick of the Wokingham office.
Harriett was friendly, responsive, enthusiastic an made me feel like she was looking after me and my needs. I really appreciated that! In a time-frame that I dealt ...
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Aug 14, 2015
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Aug 06,2015
Aug 06,2015
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Hassan was excellent in identifying and clarifying my needs, and introducing me to properties within that. He was then helpful in communicating between me and the vendor, and also straightening out some communication problems between the solicitors....
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Aug 14, 2015
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Aug 06,2015
Aug 06,2015
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Harry was particularly helpful. From the outset i explained the issues I thought that I may have with regards to renting a property and immediately Harry reassured me that there would be ways around this. He was genuine throughout the process unlike some of the ...
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Aug 06,2015
Aug 06,2015
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The Prospects Team dealt with our letting in a hassle free way. From the marketing to the inventory nothing was too much trouble. They did exactly what was asked of them and to a high standard. Most importantly they found us a family to rent ...
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Comment on agent fees
They were competitive and flexible.
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Aug 14, 2015
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Aug 05,2015
Aug 05,2015
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Having previously had a pretty awful experience with prospect and our old property manager Duncan(needs to empty his voicemail), I was very surprised by how quick and simple our new property manager Amber made it for us! I know our situation was very complicated ...
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Aug 05,2015
Aug 05,2015
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Excellent customer service from prospect and hannah cornish in particular.
Very helpfull at every stage of the purchase of this property....
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Aug 14, 2015
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Aug 05,2015
Aug 05,2015
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Hannah – has shown pro-active approach and support at each step of complicated purchasing process.
Excellent attitude, customer focused and determined to be you advocate and support you throughout!
She is always so friendly and helpful. She is a pleasure to talk to over the phone. ...
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Aug 14, 2015
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Thank you for the recommendation and for the five stars. ...
Aug 05,2015
Aug 05,2015
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I have used Prospect since I started renting my property early this year. Harry Pangborn has been my main contact in the Wokingham office and is always very helpful and proactive at ensuring I am kept up to date with the viewings booked and negotiations ...
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Aug 14, 2015
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Aug 05,2015
Aug 05,2015
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I've been using Prospect for over two years now and am overall very pleased with the service they provide. Gemma is always friendly and helpful. On the few occasions when something needs sorting out she always gets straight onto it and keeps me informed with ...
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Aug 14, 2015
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Aug 05,2015
Aug 05,2015
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Both Harry and Harriett provided great service to me right from the beginning. I was kept up to date with everything that was happening with my property and felt like they were working hard to secure new tenants for me. I look forward to working ...
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Aug 14, 2015
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Aug 04,2015
Aug 04,2015
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I am a new tenant at a property managed by Prospects in Reading. My overall experience of Prospects has been absolutely horrendous. The admin fee I have been charged is over £750. For this money, I have had the most awful service and experienced the most ...
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What agent could do to change your mind?
Listen to your clients - don't ignore them and avoid their messages, make them feel valued, make sure you do your job and do not leave the chasing up and organisation of a relocation in the hands of your clients - especially when such a huge admin fee was requested.Attached Filesnbsp;
Comment on agent fees
Very high admin fees for the service we received - over ‚£750. We have been insulted at the amount we were charged in return for such a dreadful series of events and appalling service.
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Aug 17, 2015
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We are sincerely sorry for the problems that have arisen during the start of your tenancy and it is very disappointing that you have encountered such difficulties. The Manager of our Property Management Department, Joanne Kay has been assisting you in order resolve the complications that you have faced. We would like to thank you for your feedback and hope that if Joanne can be of any further assistance you will not hesitate to contact her. ...
Aug 04,2015
Aug 04,2015
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We were looking for rental property in wokingham. I contacted Prospect agency to enquire about one of the properties advertised on their website.
My phone call was attended by Harry, a very pleasant gentleman from Prospect Estate Agency. Harry is very polite and professional staff ...
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Aug 14, 2015
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Aug 04,2015
Aug 04,2015
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After giving our specific requirements for the kind of property we were looking for, Shannon kept us regularly up to date with propertys that were a good match for us. She asked for feedback where we said houses weren't suitable and used this information to ...
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Aug 14, 2015
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Aug 04,2015
Aug 04,2015
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Harry showed us around the property and was cheerful and helpful from the first time we met him. He helped organise everything and even gave advice when needed. I would highly recommend him as an estate agent and would be happy to use Prospect again, ...
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Aug 14, 2015
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Thank you for the five stars and the recommendation ...
Aug 03,2015
Aug 03,2015
1
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I'm due to complete on my house sale and purchase any day now and I believe this was made possible solely by Hugo. The people at the top and the bottom of the chain were causing problems over time issues to the extent it looked ...
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Aug 14, 2015
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Aug 03,2015
Aug 03,2015
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I was very happy with all the help and advice Lianne gave me. Lianne was particularly helpful liaising between my solicitor and myself and when necessary keeping the pressure on them to exchange in time, thus keeping all parties in our chain happy....
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Aug 04, 2015
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Thank you for the five star review, Enjoy your new home. ...
Aug 03,2015
Aug 03,2015
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Amber Forrester at Prospect (Reading) has been extremely helpful in trying to resolve the issue of getting the replacement cooker. She has been keeping me updated on the progress throughout. The engineer visited last week and the replacement cooker should be installed within the next ...
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Aug 04, 2015
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Aug 02,2015
Aug 02,2015
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Initially we contacted Prospect for a valuation early on in the year. At that time we were not certain that we would move. Ross was very helpful however and professional giving us the impression that they would work hard for us should we use them ...
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Comment on agent fees
Competitive.
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Aug 04, 2015
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Jul 31,2015
Jul 31,2015
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I couldn't speak more highly of Prospect in Wokingham. My main dealings were with Harry, who was outstanding from start to finish. He was extremely knowledgeable, well presented and really went out of his way to help me.
The whole team were fantastic, really friendly ...
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Aug 04, 2015
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Jul 31,2015
Jul 31,2015
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From the start I had they had a positive impact. I spoke to Hassan who referred me to Harrison who valued my property he was precise and we achieved what was recommended. The team worked around my tennant for viewings with great consideration. I got ...
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Comment on agent fees
Competitive
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Aug 04, 2015
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Jul 31,2015
Jul 31,2015
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Matthew worked diligently for the sale of our home, he was informative and reassuring throughout and I would wholeheartedly recommend him to any sellers. We will certainly be going to Matthew in the future for our next house purchase....
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Aug 04, 2015
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Jul 30,2015
Jul 30,2015
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Prospect were excellent with keeping ym up to date on all viewings and provided excellent feedback. Once the sale was complete it was handed over to Lianne who was fantastic. Always very quick to respond to any queries and helped with the chasing of my ...
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Jul 30,2015
Jul 30,2015
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Hannah (our estate agent) was excellent. She was friendly and professional and represented the Warfield agency very well indeed. We will definitely use Prospect again if we decide to move house in the long term future. Thank you....
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Aug 04, 2015
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Thank you James for the five star review. ...
Jul 29,2015
Jul 29,2015
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We were very impressed with the knowledge, responsiveness and thoroughness of Harry. He ensured that the contract was done in record speed and came across as a professional....
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Aug 04, 2015
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Jul 28,2015
Jul 28,2015
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Sam has been very proactive in his dealings and has good communication skills. He arranged my property viewings and helped to get the right tenants....
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Jul 28, 2015
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Jul 28,2015
Jul 28,2015
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Harry, Sarah & Harriett were the 3 agents I dealt with and found them to be very Customer Orientated, Flexible and Results Orientated. They remained calm throughout the process and navigated through the tricky situations of property viewings of prospective tenants whilst the property was still occupied ...
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Comment on agent fees
Happy with the fees - 1 months rent, however would like to see that this is apportioned if the tenant does not stay the full year.
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Jul 28, 2015
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Thank you for sharing your 'pleasant and enjoyable' experience and for the recommendation. ...
Jul 28,2015
Jul 28,2015
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I looked at a few agents when i decided to move to Wokingham and found that only Harry had the attitude that i was looking for. He was very positive and always was pleasant and friendly but in a business way. He returned calls quickly ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
