Property Link Liverpool
3.4/5, 89 reviews
67% recommended
88% lettings valuation accuracy
80% lettings fee satisfaction
Property Link are a property lettings and management agency based in the heart of Smithdown Road, offering a personal, tailor made service to both landlords and tenants.Established in 1994, Property Link is a family run business that is the longest serving letting agency on Smithdown road. During our 22 years we ... show more Property Link are a property lettings and management agency based in the heart of Smithdown Road, offering a personal, tailor made service to both landlords and tenants.

Established in 1994, Property Link is a family run business that is the longest serving letting agency on Smithdown road. During our 22 years we have built up a strong reputation and a dedicated client base, who value our expert advice and specialist knowledge of Liverpools property market.

For landlords with properties across Liverpool, we offer a comprehensive full management service. Whether you have one property or a portfolio of properties, we have over 20 years experience and cover all aspects of property management.

If you are looking for a house, flat or apartment, our experienced staff will work with you to find the most suitable properties based on your individual requirements and liaise with the landlord on your behalf.

We are fully accredited with Liverpool City Councils CLASS Scheme, The National Approved Letting Scheme, The Property Ombudsman and Safe Agent.

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Latest Reviews

 View all Reviews 89
10th Apr 2023
reviewed by 'Liam'
“Completely AVOID!All the positive reviews must be either fake or by people that have been somehow lucky enough to ......”
24th Jan 2023
reviewed by 'Michelle'
“AVOID AT ALLCOSTS. Houses are filthy and freezing, they ignore emails and calls. They do not fix issues when promised. ......”
29th Jul 2020
reviewed by 'John'
“Propertylink have been my agents for nearly 15 years. They have always managed to let my properties and keep me up ......”
23rd Jul 2020
reviewed by 'Angela'
“Absolutely fantastic service from Peter Jones what could have been a difficult situation was handle professionally and everything he said ......”
1st Jul 2020
reviewed by 'AJ'
“I don't even know where to begin with this one. All I can say is what an utter disgrace this ......”
29th Jun 2020
reviewed by 'Amelia'
“Over the last 2 years, I have rented a student property in L3 with property link. I would NOT, ever recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 80% £260 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 52 28 0 0 0 0 1 1
Areas covered
  • Liverpool
Address

405 Smithdown Rd
Wavertree,Liverpool
Merseyside
L15 3JJ
0151 475 2800

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Opening Hours
  • Monday: 08:00 - 18:00
  • Tuesday: 08:00 - 18:00
  • Wednesday: 08:00 - 18:00
  • Thursday: 08:00 - 18:00
  • Friday: 08:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“I am very sad to be ending my contract with ......”

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Jun 28,2016
Minithumbup
By: 'Karen'
Jun 28,2016
0 people found
this helpful
I am very sad to be ending my contract with the best letting agency I have had...and believe me I have been with quite a few different letting agencies in Liverpool! From day one, Property Link have been fabulous. Anything we have asked, as ...
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“The property itself, was very well kept with minimal problems ......”

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Jun 28,2016
Minithumbup
By: '88'
Jun 28,2016
1 people found
this helpful
The property itself, was very well kept with minimal problems that were often sorted within a few days. During opening hours property link staff were always available. The value for money on the property was very good for students with large spacious rooms and a ...
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Comment on agent fees
deposit and weekly rent was very reasonable, especially because the house was so large and spacious.
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“the services and help provided by the agents are good ......”

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Jun 27,2016
Minithumbup
By: 'AJ'
Jun 27,2016
0 people found
this helpful
the services and help provided by the agents are good and precise, and things are sorted very quickly on their end....
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Comment on agent fees
fees is execrable and within affordable means
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“Viewed a property last night, made offer & was told its ......”

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Mar 23,2016
Minithumbdown
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Paul
By: 'Kay'
Mar 23,2016
2 people found
this helpful
Viewed a property last night, made offer & was told its mine, called today to make arrangements & they'd let it , to someone else. Not to be trusted, very unproffesional dont bother with them....
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What agent could do to change your mind?
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“Overall I'm fairly pleased with Wavertree property link. The house ......”

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Dec 18,2015
Minithumbup
By: 'AlexBamsey'
Dec 18,2015
0 people found
this helpful
Overall I'm fairly pleased with Wavertree property link. The house we live in was inhabited by not so clean individuals before we moved in and they had obviously not reported lots of problems which meant we have had to report the majority. These include: * Mouldy ...
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“Wavertree Property Link have always been helpful when it comes ......”

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Dec 16,2015
Minithumbup
By: 'J'
Dec 16,2015
0 people found
this helpful
Wavertree Property Link have always been helpful when it comes to house hold problems and usually fix or sort the problem within that day....
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“Fantastic customer service providers - having used other letting agencies ......”

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Dec 11,2015
Minithumbup
By: 'Karen'
Dec 11,2015
0 people found
this helpful
Fantastic customer service providers - having used other letting agencies in this region, Wavertree Property Link have really stood out. Anytime I have called them up, emailed or called into the office, they always go above and beyond to ensure my problem is solved and ...
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“Absolutely abysmal. Cannot do their jobs what so ever. Turn ......”

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Dec 08,2015
Minithumbdown
By: 'Angry'
Dec 08,2015
2 people found
this helpful
Absolutely abysmal. Cannot do their jobs what so ever. Turn up for UNSCHEDULED viewings, don't fix anything wrong, hypocritical, didn't clean the house before we moved in, rude, incompetant. Accuse various tenants of not paying rent every single month when it has been done on ...
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“Wavertree Property Link did a excellent and hard working good ......”

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Aug 21,2015
Minithumbup
By: 'Wavertree'
Aug 21,2015
0 people found
this helpful
Wavertree Property Link did a excellent and hard working good job on my back garden when I didnt not know what to do next? and also they put a new lock on my door! I have been with Wavertree Property Link for about say 3 years ...
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“The staff were always very helpful and contactable. If we ......”

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Jul 08,2015
Minithumbup
By: 'rachel'
Jul 08,2015
0 people found
this helpful
The staff were always very helpful and contactable. If we every had any problems they would get them fixed straight away....
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“I lived in one of Property Link's properties for two ......”

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Jul 08,2015
Minithumbup
By: 'Francesca'
Jul 08,2015
0 people found
this helpful
I lived in one of Property Link's properties for two years and have recently just moved out. I couldn't thank them enough for there help, when I moved out I left some of my belongings behind in the property and was worried I would not ...
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“Just want to thank Property Link for there service over ......”

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Mar 07,2015
Minithumbup
By: 'Joe'
Mar 07,2015
0 people found
this helpful
Just want to thank Property Link for there service over the past 6 years. I would highly recommended them to anyone looking for a property. There was always someone there for me when needed, they act very fast on any repairs/problems and take pride in ...
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“Lived in this property for a year excellent location near ......”

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Mar 07,2015
Minithumbup
By: 'Edward'
Mar 07,2015
0 people found
this helpful
Lived in this property for a year excellent location near the lmu libarary one minute walk into town excellent service from wavertree property link I really would recommend these guys!...
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“STAY AWAY FROM PROPERTY LINK AT ALL COSTS! Worst letting ......”

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Feb 05,2015
Minithumbdown
By: 'Edith'
Feb 05,2015
4 people found
this helpful
STAY AWAY FROM PROPERTY LINK AT ALL COSTS! Worst letting agency I have encountered in Liverpool. Where do I begin... Even before we moved in problems materialised. The incompetent men in the office seemed unable to agree on a figure for our rent. All 7 of ...
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“Our tenancy for the house was from start of July ......”

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Oct 31,2014
Minithumbdown
By: 'Victoria'
Oct 31,2014
3 people found
this helpful
Our tenancy for the house was from start of July until end of June. When we moved in the place was horrific. Cigarette butts on the floor, and the walls were covered in stains. Which we wasn't impressed with specially as before we had moved ...
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“We have had such a bad experience dealing with Wavertree ......”

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Sep 17,2014
Minithumbdown
By: 'Rachel'
Sep 17,2014
3 people found
this helpful
We have had such a bad experience dealing with Wavertree Property Link. We signed for the house, added in a bill package and then paid the deposit and rent for summer assuming everything would then sorted for when we wished to move in around the ...
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What agent could do to change your mind?
We found it very difficult to get straight answers from the agents. They often blamed the landlord for the problems we were faced with, yet with no contact for landlord directly, we feel a simple email was not enough contact as it took over 2 weeks for the landlord to reply with only the bare minimum work having been done. To change my mind I would have liked to see proof of the landlord being contacted, and action taken if there was not reply within a few days. I also feel people from the agency should be checking on the property itself, after the previous tenants have moved out, after work has been done and also before the new tenants wish to move in, so they understand what state the new tenants should expect the house to be in.
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Comment on agent fees
If the house had been in an acceptable state then I would have had no problems with paying the rent, I feel it was a very reasonable price for the property we viewed and the services we would be provided. Since our expectations have not been met and found many things unacceptable, I therefore feel the money we have paid does not reflect what we have been provided with.
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“All I can say is that our experience of Wavertree ......”

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Sep 17,2014
Minithumbdown
By: 'TheEe94'
Sep 17,2014
3 people found
this helpful
All I can say is that our experience of Wavertree Property Link has been unbelievably awful. We are 4 female students who are renting a property from them. There have been a number of issues that I think they have handled horrendously. Firstly, our contract started ...
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What agent could do to change your mind?
They all could have been a lot more polite and professional with us. It would have been nice to think that they cared about what the issues were and had actually put effort into sorting them out
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“I have been a client of Wavertree Property Link for ......”

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Jul 11,2014
Minithumbup
By: 'Mr'
Jul 11,2014
0 people found
this helpful
I have been a client of Wavertree Property Link for over ten years. They have managed a student property portfolio on my behalf. During this time I have received an excellent professional service from the staff. I am in constant communication with all of my ...
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“Haven't even moved in to our new house but have ......”

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Jun 30,2014
Minithumbdown
By: 'Rich'
Jun 30,2014
4 people found
this helpful
Haven't even moved in to our new house but have gotten an awful first impression from this letting agency. Our house was sold to Wavertree Property Link shortly after we signed a contract with our original agency. Called them up shortly afterwards to make sure ...
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“Both the agency and landlord were horrible. I do not ......”

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Mar 21,2014
Minithumbdown
By: 'Horrible'
Mar 21,2014
5 people found
this helpful
Both the agency and landlord were horrible. I do not recommend them. The list of poor reviews here clearly shows a pattern of poor service. The agency did not give us our room keys for the first 4 months. That meant that we could not lock ...
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“This agent has to be the worst in liverpool in ......”

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Mar 15,2014
Minithumbdown
By: 'Anon'
Mar 15,2014
2 people found
this helpful
This agent has to be the worst in liverpool in this day and age tenants have rights please do not use. We had mould and damp in our house for three years in the end we left as they did not want to know...
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What agent could do to change your mind?
Fix the problem and be more helpfull to his tenants Paul carney just wants your money
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“I have been reading reviews regarding Wavertree Property Link and ......”

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Jan 10,2014
Minithumbup
By: 'Pole'
Jan 10,2014
1 people found
this helpful
I have been reading reviews regarding Wavertree Property Link and I am quite shocked as we were tenants within the last academic year between 01/07/2012 to 30/06/2013. We moved into the property on the 25/07/2012 and the property was clean and tidy. During our tenancy the boiler broke ...
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“The absolute worst estate agents ever. They genuinely do not ......”

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Nov 28,2013
Minithumbdown
By: 'anon'
Nov 28,2013
5 people found
this helpful
The absolute worst estate agents ever. They genuinely do not care about what goes on in the flat, no matter how many times you ring them or report a problem they ignore, the same goes for emails as-well. Our flatmate lost her receipt of the ...
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“Property Link are without a doubt the most incompetent group ......”

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Sep 26,2013
Minithumbdown
By: 'Alyce'
Sep 26,2013
4 people found
this helpful
Property Link are without a doubt the most incompetent group of idiots I have ever had the misfortune of dealing with. We rented a house from them in our last year of University, arrived and it was filthy they hadn't even cleaned the oven, there ...
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“Still awaiting my deposit back from this agent after 3 months. ......”

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Sep 23,2013
Minithumbdown
By: 'SBirch'
Sep 23,2013
1 people found
this helpful
Still awaiting my deposit back from this agent after 3 months. After ringing and emailing numerous times now been told that the deposit has gone to the lead tenant? The lead tenant tells us he cannot access the money due to wavertree property not letting him ...
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“Wavertree property link are disgusting and selfish people! We got ......”

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Aug 31,2013
Minithumbdown
By: 'Jrab07'
Aug 31,2013
1 people found
this helpful
Wavertree property link are disgusting and selfish people! We got our keys on 1st July and when we came to move in the house was absolutely filthy with the last tenants belongings still in there. We had to contact them each between the 6 of us ...
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“I have never met a group of such incompetent individuals ......”

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Aug 01,2013
Minithumbdown
By: 'Shaz-j'
Aug 01,2013
2 people found
this helpful
I have never met a group of such incompetent individuals in my life. Nothing would ever get done and you could never get in touch with them. Firstly we were left without a cooker for a month and a shower for two months and it ...
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“Managed to loose my flatmates deposit, as she had lost ......”

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Jun 25,2013
Minithumbdown
By: 'Anon'
Jun 25,2013
2 people found
this helpful
Managed to loose my flatmates deposit, as she had lost the receipt they wanted another £150 instead of being competent and finding her original one. They claim to have "looked in the books," however I find it hard to believe you would not notice being £150 up ...
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What agent could do to change your mind?
Informed us well before our move in date that a deposit was missing, and not threaten to leave us all homeless.
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“We were left without a cooker for 6 weeks, left without ......”

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Mar 30,2013
Minithumbdown
By: 'LEC'
Mar 30,2013
3 people found
this helpful
We were left without a cooker for 6 weeks, left without a washing machine for 3 weeks, left with mould growing all over the house for a month, and now what has finally tipped the scales left without water for a week and apparently they aren't bothered ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:38 PM 01/11/2017 by allAgents

Awards won by Property Link Liverpool

Regional Awards won by Property Link Liverpool

Individual Branch Awards

Liverpool, L15



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