Property Concept
4.7/5, 50 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Established in the 1990s, Property Concept is an independent estate agency specialising in selling, renting and managing quality properties in Bristol’s prime districts, including Clifton, Redland, Cotham, Harbourside, City-Centre, Bedminster, Southville and outlying villages. show more Established in the 1990s, Property Concept is an independent estate agency specialising in selling, renting and managing quality properties in Bristol’s prime districts, including Clifton, Redland, Cotham, Harbourside, City-Centre, Bedminster, Southville and outlying villages.
Estate Agents, Clifton, Bristol BS8, Property Concept

Latest Reviews

 View all Reviews 50
22nd Aug 2018
reviewed by 'Kate'
“I've had some shocking experiences with estate agents in the past, however Beverly at Property Concept has completely restored my ......”
14th Aug 2018
reviewed by 'The'
“Vicky, Penny and all at Property Concept made it as simple as possible to navigate what became a significantly complex ......”
11th Aug 2018
reviewed by 'Satisfied'
“I knew that Tracy had been working in Clifton for many years and so I trusted her assessment of the ......”
8th Aug 2018
reviewed by 'Tom'
“Property Concept were very good to deal with. Compared to our London agents that we moved from it was like ......”
25th Jul 2018
reviewed by 'FM123'
“Having stumbled upon this agent's property, which we could not resist, we also used Property Concept to sell ours. They ......”
25th Jul 2018
reviewed by 'Bowden'
“Our property was accurately valued, professionally marketed and we were kept advised of progress at all times. All viewings were ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £400,000 £1,150,000
Lettings 100% 93% £650 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 16 3 13 1 5 0 1 0
Areas covered
  • BS1
  • BS2
  • BS3
  • BS4
  • BS5
  • BS6
  • BS8
  • BS9
Address

21 Princess Victoria Street
Bristol
North Somerset
BS8 4BX
0117 970 6119

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA DPS TDS My deposits scheme
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“I rented a student property on Tyndalls Park Road. The ......”

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Jul 05,2017
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By: 'H-S'
Jul 05,2017
0 people found
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I rented a student property on Tyndalls Park Road. The staff at Property Concept were extremely helpful and friendly, from the moment we enquired about the property until check out. The property itself was wonderful, especially for a student property - it was mostly well ...
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“Renting a property can be difficult, Property concept made it ......”

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Jun 07,2017
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Shanaz
By: 'Richy'
Jun 07,2017
0 people found
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Renting a property can be difficult, Property concept made it easy! From initial moving in, reporting and resolution of problems through to moving out, the whole process was slick and supported by great communication from the team. There was always somebody available at the end ...
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By: Rowena Bruton
Jun 07, 2017
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Hi Richy, I have passed on your lovely review to Shanaz and the rest of the PC team. We are so pleased to hear you have had a positive renting experience. All the best, Property Concept ...

“Fantastic service from everyone I spoke to. Friendly, honest and ......”

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Jun 05,2017
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Kayleigh
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Emma
By: 'Pippa'
Jun 05,2017
0 people found
this helpful
Fantastic service from everyone I spoke to. Friendly, honest and knowledgable. The staff made moving home easy. Extremely satisfied with everything....
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By: Rowena Bruton
Jun 06, 2017
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Hi Pippa, I'm so pleased you have had such a pleasant experience with our lettings team. Everyone at Property Concept wishes you all the best in your new home! ...

“All the staff at Property Concept were really efficient, kind, ......”

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Jun 02,2017
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Penny
By: 'Ursula'
Jun 02,2017
0 people found
this helpful
All the staff at Property Concept were really efficient, kind, professional. Penny Down went out of her way to resolve some issues with my buyers solicitors which I was really grateful for, and she was always very reassuring and professional. I can highly recommend using ...
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Comment on agent fees
Very competitive fee
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By: Rowena Bruton
Jun 06, 2017
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Hello Ursula, Great to hear you are pleased with our efforts at Property Concept and Penny in particular. All the best from the Sales Team at PC! ...

“Property concepts provided us with a really helpful and friendly ......”

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Jun 01,2017
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Kayleigh
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Faye
By: 'Sarah'
Jun 01,2017
0 people found
this helpful
Property concepts provided us with a really helpful and friendly service, especially Kayleigh who helped us. Overall a smooth agency and renting process. Would 100% recommend!...
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Comment on agent fees
Good agency fees
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By: Rowena Bruton
Jun 06, 2017
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Hi Sarah and William, Thank you for recommending us and I'm glad you found our lettings negotiator, Kayleigh so helpful. All the best from the team at PC! ...

“When looking to sell the property I met with 3 agents ......”

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May 17,2017
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By: 'Anna'
May 17,2017
0 people found
this helpful
When looking to sell the property I met with 3 agents and selected Property Concept on the basis that they had a price strategy that made sense, were very knowledgeable about the immediate local area and were sympathetic to the whole process for us as sellers. ...
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Comment on agent fees
Good as fixed all inclusive fee. Clear pricing.
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By: Rowena Bruton
Jun 06, 2017
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Hello Anna, The sales team are delighted to read that you have been happy with the professional service and effective communication/feedback provided by Property Concept. All the best from the Property Concept Team. ...

“Knowledgeable and always pleasant and helpful - I have known ......”

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Apr 24,2017
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Beverley
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Emma
By: 'Ramzi'
Apr 24,2017
0 people found
this helpful
Knowledgeable and always pleasant and helpful - I have known Property Concept for over 20 years and would highly recommend them....
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Comment on agent fees
Pleasant, helpful and Knowledgeable
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By: Rowena Bruton
Jun 06, 2017
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Thank you, Ramzi for your review and recommendation! ...

“Had a good experience with Property Concept, very attentive when ......”

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Apr 12,2017
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Faye
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Emma
By: 'Elliott'
Apr 12,2017
0 people found
this helpful
Had a good experience with Property Concept, very attentive when we had questions to ask and there was always someone at the end of the phone to answer questions which makes me think they work as part of a team and not individually like other ...
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Comment on agent fees
The fees were very reasonable
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By: Rowena Bruton
Jun 06, 2017
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Hi there Elliott, I'm so pleased you have had a positive experience. We are a very close team at Property Concept and work together to ensure we exceed expectations. All the best in your rented home! ...

“I cannot fault the service I recieved from PC! All ......”

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Mar 06,2017
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Emma
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Penny
By: 'Hannah'
Mar 06,2017
0 people found
this helpful
I cannot fault the service I recieved from PC! All the girls were super helpful and made the process of letting out my flat stress free. From start to finish the service was nothing but professional and I cannot thank them enough!!...
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By: Rowena Bruton
Jun 06, 2017
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Thank you Hannah for the lovely review. We're really happy to hear you have had a stress-free experience! We always aim to try and make the process as smooth as possible. All the best from the Property Concept team! ...

“So many times in our lives we take the time ......”

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Feb 21,2016
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Vicky
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Penny
By: 'Sandy'
Feb 21,2016
1 people found
this helpful
So many times in our lives we take the time to complain but yet don't take the time to recognise true professionalism! I had heard that Property Concept had a unique ethical approach to the Sales process however even with this high expectation I am ...
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Comment on agent fees
Can't comment as still in valuation process
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By: Rowena Bruton
Jun 06, 2017
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Hi Sandy, Thank you for taking the time to write such a positive review. I'm so pleased we met your expectations here at Property Concept. Vicky is delighted to hear you were happy with her efforts. All the best from the PC Team! ...

“Recently bought my property through Property Concept. All the staff ......”

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Feb 01,2016
Minithumbup
By: 'jps'
Feb 01,2016
1 people found
this helpful
Recently bought my property through Property Concept. All the staff in the office are lovely and extremely helpful. Felt very different from a typical estate agent. They really want the best match for the seller and buyer and have an incredible amount of local knowledge ...
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“I used this agency to sell my house and I ......”

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Jan 29,2016
Minithumbdown
By: 'Stu'
Jan 29,2016
0 people found
this helpful
I used this agency to sell my house and I wouldn't use them again. Here are my comments. The Good 1 The phone is always answered very quickly 2 The pricing was competitive 3 The service was personal everyone to know what was going on 4 The people are ...
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“I recently used property concept to let an apartment. I ......”

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Nov 05,2015
Minithumbdown
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Emma
By: 'Very'
Nov 05,2015
2 people found
this helpful
I recently used property concept to let an apartment. I viewed and put an offer in at the full asking price, provided all documentation within 2 days and paid my deposit for agency fees. After a sudden death in the family my start date in a ...
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By: Becs
Nov 12, 2015
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Further to my comments above a few days later I received an offer from Beverly the lettings manager who offered me 50% of my deposit back and confirmed she would continue looking for properties for me. Although Emma was the person I dealt with through the process she wasn't the one on that specific day that processed the property for rent again before I was told. Still very disappointed but they have gone some way to make this up for me. ...

“I have recently used Property Concept for the first time ......”

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Jan 28,2015
Minithumbup
By: 'Hortus'
Jan 28,2015
0 people found
this helpful
I have recently used Property Concept for the first time to find tenants for my flat. I found the staff to be friendly and efficient. Tenants were found on the first day the flat was marketed and first impressions are that they are delightful. As ...
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Comment on agent fees
Comparable to other agents
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“As a tenant I have rented through property concept for ......”

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Dec 22,2014
Minithumbup
By: 'Jord-glov109'
Dec 22,2014
1 people found
this helpful
As a tenant I have rented through property concept for the last two years but because of a job relocation I have had to vacate. The whole process went without a hitch and I received my deposit back less than a week later. I will ...
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“Property Concept have been managing my flat for the past 7 ......”

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Nov 05,2014
Minithumbup
By: 'M'
Nov 05,2014
0 people found
this helpful
Property Concept have been managing my flat for the past 7 years; they have been excellent in finding tenants, advising about up-keep of the property and in arranging repairs/works to be done at competitive rates. They have always taken the time to communicate and keep ...
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“Property Concept have been looking after my flat for the ......”

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Oct 17,2014
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Faye
By: 'jj'
Oct 17,2014
1 people found
this helpful
Property Concept have been looking after my flat for the last 4 years, I have been very pleased with service I have received. The flat has never been empty for more than a week or two and Property Concept have always found good quality tenants at ...
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“Being new to Bristol we were delighted to find Property ......”

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Oct 14,2014
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Beverley
By: 'MikeyB'
Oct 14,2014
1 people found
this helpful
Being new to Bristol we were delighted to find Property Concept, they found us a lovely flat in Clifton to rent, the whole transaction went through smoothly and instead of feeling daunted by a new area and new job we found the move to our ...
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“AVOID.Our experience of them was of utter incompetence from ......”

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May 10,2014
Minithumbdown
By: 'Art'
May 10,2014
2 people found
this helpful
AVOID. Our experience of them was of utter incompetence from start to finish. To top it all, they have a policy of charging you for cleaning at the end, irrespective of how clean the place is. I quote an email "Bills can vary from £12.50 to ...
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“They are by far the worse and incompetent people to ......”

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Apr 30,2014
Minithumbdown
By: 'Not'
Apr 30,2014
1 people found
this helpful
They are by far the worse and incompetent people to rent from down to sending wrong emails entering building without asking and take a good chunk of our deposit because it wasn't clean enough avoid using at all costs...
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What agent could do to change your mind?
Terrible advantage taking and unhelpful
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No image available Emma
(9)
No image available Beverley
(7)
No image available Faye
(6)
No image available Penny
(6)
No image available Kayleigh
(5)
No image available Shanaz
(4)
No image available Vicky
(4)
No image available Tracy
(2)
No image available Terri
(1)
No image available Emily
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:40 AM 05/04/2017 by allAgents

Awards won by Property Concept

Regional Awards won by Property Concept

Individual Branch Awards

Bristol, BS8



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