100% sales valuation accuracy
83% sales fee satisfaction
93% lettings valuation accuracy
90% lettings fee satisfaction
PropertyTime has quickly established itself as a leading London estate agency specialising in Residential Sales and Lettings Covering the areas of: North, Northwest & Central London.Situated within the prominent location of Belsize Lane only moments from Belsize Village, PropertyTime has set up with the express aim of setting a new ...
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PropertyTime has quickly established itself as a leading London estate agency specialising in Residential Sales and Lettings Covering the areas of: North, Northwest & Central London.
Situated within the prominent location of Belsize Lane only moments from Belsize Village, PropertyTime has set up with the express aim of setting a new and unparalleled level of delivery for landlords, tenants, vendors and buyers.
Using the latest in computer and internet technology in order to give you the highest level of service, our greatest strength is the genuinely warm, friendly and highly professional approach that we offer to all our clients.
We pride ourselves on having built a reputation based on trust and personal recommendations, as a proprietor driven agency you can have the full confidence that the people you are dealing with have the motivation to provide you with the best level of service and advice.
To maximise the opportunity of providing a reliable, highly committed and efficient level of service and to market your property to its highest potential our office will remain open six days a week till late, with a team of professional staff dedicated to easing you through all stages of services required within the property industry. We are confident we can make the whole process a smooth and enjoyable one for you.
So whether buying a new home, selling or letting your property, or looking for a property to rent please do not hesitate to contact us on 020 7794 2008, where one of our helpful members of staff will be anticipating your call, for free and friendly advice on all property aspects.
Situated within the prominent location of Belsize Lane only moments from Belsize Village, PropertyTime has set up with the express aim of setting a new and unparalleled level of delivery for landlords, tenants, vendors and buyers.
Using the latest in computer and internet technology in order to give you the highest level of service, our greatest strength is the genuinely warm, friendly and highly professional approach that we offer to all our clients.
We pride ourselves on having built a reputation based on trust and personal recommendations, as a proprietor driven agency you can have the full confidence that the people you are dealing with have the motivation to provide you with the best level of service and advice.
To maximise the opportunity of providing a reliable, highly committed and efficient level of service and to market your property to its highest potential our office will remain open six days a week till late, with a team of professional staff dedicated to easing you through all stages of services required within the property industry. We are confident we can make the whole process a smooth and enjoyable one for you.
So whether buying a new home, selling or letting your property, or looking for a property to rent please do not hesitate to contact us on 020 7794 2008, where one of our helpful members of staff will be anticipating your call, for free and friendly advice on all property aspects.
Latest Reviews
View all Reviews 34
13th Oct 2021
reviewed by 'Robert Bruce'
13th Oct 2021
reviewed by 'gary yeow'
28th Sep 2021
reviewed by 'John'
25th Aug 2021
reviewed by 'Eleftherios'
25th Aug 2021
reviewed by 'David Jordan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 83% | £320,000 | £550,000 |
| Lettings | 93% | 90% | £735 | £2,817 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 1 | 6 | 1 | 3 | 0 | 2 | 0 | 4 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Oct 31,2014
Oct 31,2014
1
people found
this helpful
this helpful
Ken, whom I'd instructed as sole agent, helped me find a buyer for my flat in Hampstead The offer was an excellent one, but unfortunately the buyer pulled out. Ken found several other potential buyers, but eventually another agent closed a deal when Ken no ...
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Yes
Yes
Oct 05,2014
Oct 05,2014
1
people found
this helpful
this helpful
I let my flat in designer Hampstead through Property Time agency. They acted immediately on my instruction and found a suitable professional couple, which matched my specifications in 2 weeks. They organised the checkin inventory and liaised with the prospective tenants and made sure all was ...
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Comment on agent fees
property times fees are acceptable and fair
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Yes
Yes
“I had fantastic responsive professional customer service. Once advertised, viewings ......”
Oct 04,2014
Oct 04,2014
1
people found
this helpful
this helpful
I had fantastic responsive professional customer service. Once advertised, viewings were booked and notice was issued to both landlord and tenants and report was sent to landlord with updates and feedback from viewers and potential buyers. Everything was conducted in the most professional way and ...
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Comment on agent fees
fees were fair and i am happy with them
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Yes
May 10,2013
May 10,2013
2
people found
this helpful
this helpful
I had a pretty bad experience with Property-Time. I saw an ad for a nice studio flat and called to book an appointment. This was cancelled the night before, and when I called them the following day, we booked another viewing. This was also cancelled ...
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What agent could do to change your mind?
I think first of all they should post pictures that are representative of the property. That way people won't waste their time seeing flats that are very different from their expectations. Also damage management could be done differently. An apology would have been nice from the office, once my comments were given to those responsible. It's very basic customer service (I have years of experience, and it's easy to lose a customer, but when the damage is done, there's still ways to compensate).Attached Filesnbsp;
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Vendor Fees
1.5% VAT - Sole Agent 2% Plus VAT - Multiple AgentLandlord Fees
8% Plus VAT - Let only (Sole Agent) 10% plus VAT - Let only (Multiple Agent)13% plus VAT - Full management (Sole Agent)14% plus VAT - Full management (Multiple Agent)Tenant Fees
No fees set. Last updated at 21/05/2024, 2:13 PM by Charlotte WilkinsComplaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 1:13 PM 21/05/2024 by Charlotte Wilkins
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
