Prime London Residential
4.9/5, 276 reviews
96% recommended
90% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount. We handle over 800 transactions annually, and manage over £1bn of assets in Central London.With our global reach and partnerships, we deal with some of the finest properties in the ... show more Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount. We handle over 800 transactions annually, and manage over £1bn of assets in Central London.

With our global reach and partnerships, we deal with some of the finest properties in the world, and our dedicated team understand fully the bespoke service required to meet the needs of our clients, purchasers and tenants.

Prime London have offices both at 21 Grosvenor Gardens in Belgravia, and at Palace View, adjacent to Lambeth Bridge.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 96% £84,500 £14,600,000
Lettings 100% 97% £500 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
61 1 133 10 10 0 25 0 35 1
Areas covered
  • SE1
  • SW8
  • SW1
  • SW11
  • W1
  • W1
  • WC2
  • WC2
  • SW11
  • SW18
  • SW18
Address

Palace View, 131 Lambeth Road
London

SE1 7JN
0207 928 6663

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS Lettings TPOS My deposits scheme Move With Us

“Prime London is terrific, it does what it says it ......”

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Feb 26,2018
Minithumbup
Joseph T.M. Cadman
Samantha
By: 'Private'
Feb 26,2018
3 people found
this helpful
Prime London is terrific, it does what it says it will do with care and attention. It knows its clients needs and does its best to satisfy these needs. The attention to detail is comforting....
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Comment on agent fees
Acceptable and satisfactory.
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“Received a professional service and they were able to find ......”

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Feb 13,2018
Minithumbup
Danny
By: 'Tony'
Feb 13,2018
5 people found
this helpful
Received a professional service and they were able to find me a buyer in sufficient time frame stipulated. Thank you...
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Comment on agent fees
A bit more on the high side
Was this helpful? Yes
By: Joseph Cadman
Feb 13, 2018
View all comments (1)
Hi Tony, Thanks for your review of us. I am pleased that you are satisfied, especially given your previous agency had listed for 6+ months without any joy. I would like to think that our fees are very competitive for the superior service we provide, and we did match those of your previous agent who were charging this for a bad service! I am hopeful you will agree that these were fair and honest overall. ...

“I Have been dealing with Prime London Residential for quite ......”

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Feb 08,2018
Minithumbup
Shannon
Ellie
By: 'Shannon'
Feb 08,2018
5 people found
this helpful
I Have been dealing with Prime London Residential for quite some time now and I'm always so impressed how helpful Shannon is. She is a very valuable member to the efficient, friendly and professional team that Prime London Residential have. I believe by far that ...
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“Working with Ellie was a pleasure. Friendly, professional, very knowledgeable ......”

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Feb 07,2018
Minithumbup
Ellie
By: 'Robert'
Feb 07,2018
3 people found
this helpful
Working with Ellie was a pleasure. Friendly, professional, very knowledgeable and super-efficient. I can't recommend her highly enough. She took the stress out of what is almost always a very stressful business....
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Comment on agent fees
The fees are commensurate with the level of service provided. Very good on both counts.
Was this helpful? Yes
By: Joseph Cadman
Feb 07, 2018
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Thank you for your review Robert, I am so pleased that Ellie's excellent service comes through as positively as we see here. ...

“I am truly happy and impressed with the support from ......”

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Feb 23,2016
Minithumbup
Samantha
By: 'Chong'
Feb 23,2016
3 people found
this helpful
I am truly happy and impressed with the support from Samantha. This is one challenging deal, but Samantha really helped in bringing this to the finishing line by closing up the gaps between the buyer and solicitors. Samantha had done a fantastic job, and provided ...
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Comment on agent fees
Reasonable
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“Amazing service from Bryce and his manager. Would defiantly recommend ......”

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Dec 01,2015
Minithumbup
Bryce S.J.
By: 'simon'
Dec 01,2015
3 people found
this helpful
Amazing service from Bryce and his manager. Would defiantly recommend and look forward to doing business with your firm again Thanks Simon...
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“I was impressed with the communication and responsiveness of Samantha ......”

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Nov 26,2015
Minithumbup
Samantha
By: 'Richard'
Nov 26,2015
3 people found
this helpful
I was impressed with the communication and responsiveness of Samantha throughout the purchase process. I would recommend Samantha for future transactions. Time keeping was good and quick responses to my questions. also worked closely with all the parties involved....
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“Excellent service all round, with good communication and effective vetting ......”

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Nov 25,2015
Minithumbup
Joseph T.M. Cadman
Samantha
By: 'Stephen'
Nov 25,2015
3 people found
this helpful
Excellent service all round, with good communication and effective vetting of potential tenants leading to a re-let with a one day gap in tenancy. First class!...
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“Samantha was very approachable and easy to communicate with . Really ......”

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Nov 25,2015
Minithumbup
Samantha
By: 'Neil'
Nov 25,2015
3 people found
this helpful
Samantha was very approachable and easy to communicate with . Really a good advertisement for the company as many London agents are a bit on the stuffy side whereas Samantha has a personality ,....
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Comment on agent fees
Standard for the industry , not on the high side
Was this helpful? Yes

“*I hope that I know what a client is looking ......”

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Sep 11,2015
Minithumbup
Samantha
By: 'Nigel'
Sep 11,2015
2 people found
this helpful
*I hope that I know what a client is looking for when they instruct someone to sell or let a property for them. Clear concise messages, calls returned, professional details, and mostly, to be kept informed at all times. Add to that the skill of ...
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“The agent was efficient, accurate and knew his business thoroughly. ......”

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Sep 08,2015
Minithumbup
Joseph T.M. Cadman
Bryce S.J.
By: 'One'
Sep 08,2015
3 people found
this helpful
The agent was efficient, accurate and knew his business thoroughly. This made dealing with the agent easy and objectives were achieved in as little time as possible and to the satisfaction of all parties. I would have no hesitation in recommending Prime London....
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Comment on agent fees
Competitive and good value for money.
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“Purchasing a property from Joseph blasted my preconceived notions of ......”

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Jul 16,2015
Minithumbup
Joseph T.M. Cadman
By: 'Dr'
Jul 16,2015
3 people found
this helpful
Purchasing a property from Joseph blasted my preconceived notions of estate agents out of the water. Throughout the entire process, he was unfailingly friendly, and not only did he respond to my numerous emails fully and rapidly, usually within the hour, and always within the ...
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“Joseph and Bryce provided truly excellent service - efficient, honest ......”

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May 18,2015
Minithumbup
Joseph T.M. Cadman
Bryce S.J.
By: 'Katie'
May 18,2015
3 people found
this helpful
Joseph and Bryce provided truly excellent service - efficient, honest and reliable. Would highly recommend Prime London. They were very responsive and helped ensure things went very smoothly....
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“From the minute I spoke to Bryce, he was super ......”

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May 15,2015
Minithumbup
Bryce S.J.
By: 'KirstyMac'
May 15,2015
1 people found
this helpful
From the minute I spoke to Bryce, he was super helpful and really informative. He responded quickly to emails/calls and assured us on any updates and the process leading up to moving in....
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Comment on agent fees
He waivered the fees.
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“Bryce is actually the best estate agent I have ever ......”

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May 15,2015
Minithumbup
Bryce S.J.
By: 'Lindsay'
May 15,2015
1 people found
this helpful
Bryce is actually the best estate agent I have ever experienced in london. Super helpful, efficient and clear. Very professional. Would recommend him to anyone needing a decent estate agent....
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“Buying a property from overseas can be a challenge; Joseph ......”

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Mar 05,2015
Minithumbup
Joseph T.M. Cadman
By: 'Mark'
Mar 05,2015
1 people found
this helpful
Buying a property from overseas can be a challenge; Joseph and his team made it very straightford. The thing that I found particularly helpful was the constant follow up and the fast turnaround of email communications. Joseph has a deep knowledge of the London market ...
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“Both Joseph and Samantha were excellent to deal with when ......”

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Nov 11,2014
Minithumbup
Joseph T.M. Cadman
By: 'Alasdair'
Nov 11,2014
1 people found
this helpful
Both Joseph and Samantha were excellent to deal with when we recently let out our flat. Joseph gave us excellent advice as to the correct valuation, and even spent time re-arranging our furniture in order to show the flat off to its best advantage for ...
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“I was delighted with the service we received from Prime ......”

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Nov 10,2014
Minithumbup
By: 'Tamsin'
Nov 10,2014
1 people found
this helpful
I was delighted with the service we received from Prime London. We were given excellent advice as to the arrangement of our property for letting it out, values and timings. The agents found reliable tenants very quickly and achieved a competitive rent for us. I ...
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“Joseph was a pleasure to work with ... the sale had ......”

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Oct 14,2014
Minithumbup
Joseph T.M. Cadman
By: 'Dougal'
Oct 14,2014
0 people found
this helpful
Joseph was a pleasure to work with ... the sale had complications from the standpoint of a current tenant but Joseph happily worked around that potential obstacle. He had a wonderful manner towards us the vendors but I believe also towards the purchasers. He showed great ...
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Was this helpful? Yes
By: Joseph Cadman
Oct 14, 2014
View all comments (1)
Thank you for your kind words Dougal - I am extremely pleased to to have made this process smooth and stress-free for you. I know that the purchasers are extremely happy and they indeed thank you for your understanding throughout. ...

“I was very lucky to deal with Mr. Danny, he ......”

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Oct 12,2014
Minithumbup
By: 'SAID'
Oct 12,2014
0 people found
this helpful
I was very lucky to deal with Mr. Danny, he provided me with many advices, his swift action, and the right information he prvided , which gave me a very trustable working atmosphere. I higly recommend Prime London to any one wants to close any real ...
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Comment on agent fees
satisfactory
Was this helpful? Yes
By: Joseph Cadman
Oct 13, 2014
View all comments (1)
Many thanks indeed for your feedback Said. As you know we pride ourselves on regular, quality contact and I am pleased that this was reflected in your purchase. Danny and the rest of the team will be on hand to assist with your next investment, and look forward to being of service. ...

“Excellent service, very professional and reliable. I would definitely use ......”

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Oct 08,2014
Minithumbup
By: 'Johnson'
Oct 08,2014
0 people found
this helpful
Excellent service, very professional and reliable. I would definitely use again as they made the whole process smooth and quick....
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“I found the agency Prime London very professional and efficient ......”

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Oct 01,2014
Minithumbup
By: 'J'
Oct 01,2014
0 people found
this helpful
I found the agency Prime London very professional and efficient with excellent tenant finding capabilities. I would recommend the company and use them again....
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“This practice is first class. They deal with everything for ......”

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Jul 18,2014
Minithumbup
By: 'Jeremy'
Jul 18,2014
0 people found
this helpful
This practice is first class. They deal with everything for you on lettings and take all the burden of the process on themselves. Very good indeed....
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Comment on agent fees
Fees are very competitive and worth every penny.
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“The whole service was very professional - from the point ......”

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Mar 19,2014
Minithumbup
Joseph T.M. Cadman
Danny
By: 'D'
Mar 19,2014
0 people found
this helpful
The whole service was very professional - from the point of first viewing to up to and including 'after care'. The letting was swift and easy. Joseph and his team pay attention to detail when it comes to ensuring the Tenancy Agreement is clear, correct ...
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“We recently rented a 1 bedroom flat through Prime London Residential.......”

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Mar 03,2014
Minithumbup
Joseph T.M. Cadman
George
By: 'C&J'
Mar 03,2014
0 people found
this helpful
We recently rented a 1 bedroom flat through Prime London Residential. We viewed several different flats with a few different agencies. What we really appreciated from George and Joseph was there honesty and professional approach. They were always extremely prompt and helpful to answer any questions ...
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“Excellent service in helping me find a property to rent. ......”

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Dec 09,2013
Minithumbup
Joseph T.M. Cadman
By: 'Ray'
Dec 09,2013
0 people found
this helpful
Excellent service in helping me find a property to rent. Joseph did a great job; he went above and beyond to make sure both my lease and apartment met all my requirements. He was always contactable and kept me up to date every step of ...
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“We are renting for the first time and Joseph was ......”

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Nov 26,2013
Minithumbup
Joseph T.M. Cadman
By: 'Nicola'
Nov 26,2013
0 people found
this helpful
We are renting for the first time and Joseph was very efficient, helpful and friendly from start to finish with the whole process....
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“A very proactive, friendly & polite service, contactable 24/7 with quick and ......”

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Oct 08,2013
Minithumbup
Joseph T.M. Cadman
By: 'Peter'
Oct 08,2013
0 people found
this helpful
A very proactive, friendly & polite service, contactable 24/7 with quick and regular feedback on offers as well as being extremely helpful with organising pre letting decorating, cleaning etc. Very comfortable indeed recommending Prime London/Joseph Cadman to other landlords....
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“What a difference! Having listened to the usual corporate agents ......”

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Sep 18,2013
Minithumbup
Joseph T.M. Cadman
By: 'Paul'
Sep 18,2013
0 people found
this helpful
What a difference! Having listened to the usual corporate agents over-promise and bluster without any knowledge Joseph came to see my property - a very intelligent, courteous and honest individual with genuine local knowledge. He told me exactly what to expect and the little things ...
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“I would definitely recommend using Prime London Residential when it ......”

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Aug 19,2013
Minithumbup
By: 'Lauren'
Aug 19,2013
2 people found
this helpful
I would definitely recommend using Prime London Residential when it comes to selling your property. They offer an extremely professional service and their staff are highly qualified. Would use again....
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Staff picture Joseph T.M. Cadman
(71)
Staff picture Theo
(51)
Staff picture Bryce S.J.
(48)
Staff picture Shannon
(41)
Staff picture Devon
(33)
Staff picture Charlie
(29)
Staff picture Simran
Staff picture Ellie
(21)
Staff picture Elyse
Staff picture Tim
(11)
Staff picture Elinor
Staff picture Samantha
(7)
Staff picture Danny
(6)
Staff picture George
(4)
Staff picture Byron
(3)
Staff picture Tom
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints can be submitted to [email protected]. In line with TPO guidelines these will be acknowledged, and then will be responded to within 14 days by a Director of the company.
Last updated at 2:05 PM 15/02/2018 by Joseph Cadman

Awards won by Prime London Residential

Regional Awards won by Prime London Residential

Individual Branch Awards

London, SE1



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Prime London Residential