Prime London Residential
4.9/5, 294 reviews
95% recommended
91% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
98% lettings fee satisfaction
Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount. We handle over 800 transactions annually, and manage over £1bn of assets in Central London.With our global reach and partnerships, we deal with some of the finest properties in the ... show more Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount. We handle over 800 transactions annually, and manage over £1bn of assets in Central London.

With our global reach and partnerships, we deal with some of the finest properties in the world, and our dedicated team understand fully the bespoke service required to meet the needs of our clients, purchasers and tenants.

Prime London have offices both at 21 Grosvenor Gardens in Belgravia, and at Palace View, adjacent to Lambeth Bridge.
Central London Sales, Lettings & Asset Management | Prime London Residential

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 96% £84,500 £14,600,000
Lettings 100% 98% £500 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
66 2 138 11 11 0 25 0 39 2
Areas covered
  • SE1
  • SW8
  • SW1
  • SW11
  • W1
  • W1
  • WC2
  • WC2
  • SW11
  • SW18
  • SW18
Address

Palace View, 131 Lambeth Road
London

SE1 7JN
0207 928 6663

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS Lettings TPOS My deposits scheme Move With Us

“I had an all round lovely experience in deali......”

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Jun 10,2021
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Simran
Tim
By: 'Derek'
Jun 10,2021
0 people found
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I had an all round lovely experience in dealing with Prime London and in particular the property manager Simran who did a fantastic job in liaising with the landlord. Moreover Simran was very prompt in responding to my queries and in addressing any faults that ...
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“Great experience...”

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Jun 03,2021
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Devon
By: 'William'
Jun 03,2021
0 people found
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I've had a great experience with Devon at Prime. He has been great at keeping me updated with relevant properties to let and has recently helped us to find a new flat. Devon was proactive at contacting landlords to make sure the property was available ...
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“Theo was very kind, responsive and helpful. H......”

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Jun 01,2021
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Theo
By: 'Shir'
Jun 01,2021
0 people found
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Theo was very kind, responsive and helpful. He answered all my questions and was very patient. I was able to find an amazing apartment thanks to Theo!...
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“Very professional & responsive service...”

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May 27,2021
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Tim
By: 'Purchaser'
May 27,2021
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Tim was representing the seller, but I found him to be very professional at all times. When negotiations were agreed between seller and buyer he worked diligently to facilitate access to the property and over come any issues with the due diligence process....
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“Communication: Fantastic, everyone was very r......”

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May 20,2021
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Tim
Shannon
By: 'Pod'
May 20,2021
0 people found
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Communication: Fantastic, everyone was very responsive and informative Timely: I didn't have to wait during any part of the application process Accomodating: Made remote property searching seemless Helpful: Listened to suggested properties and didn't offer anything outside of what we wanted Friendly: I enjoyed speaking ...
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“Highly Recommended!...”

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May 10,2021
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Devon
By: 'S'
May 10,2021
0 people found
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The overall experience with Prime London was amazing. He was very thoughtful and professional. The emails were very responsive and great communication!...
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“Primelondon Review...”

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Apr 24,2021
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Theo
By: 'Ben'
Apr 24,2021
0 people found
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My partner and I could not have had a better experience. We were able to secure a property in one day, at a price we never expected. This process was facilitated by Theo Greenwood, who was the most competent, helpful, and supportive letting agent my ...
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“Great agency...”

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Mar 28,2021
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Theo
By: 'Andrei'
Mar 28,2021
0 people found
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We sold two properties with this agency in the space of twelve months, during the pandemic. Great service, great outcomes, great agency!...
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“Really great service from agent Theo at Prime......”

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Mar 26,2021
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Theo
By: 'Christina'
Mar 26,2021
0 people found
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Really great service from agent Theo at Prime London who went above and beyond to help us get the flat we wanted. Highly recommend....
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“Thanks...”

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Mar 22,2021
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Bryce S.J.
By: 'Liberty Kay'
Mar 22,2021
0 people found
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Agent Bryce viewed flats with me and kept me up to date with properties he knew I would like until we found the right one. No time wasting viewing flats he knew I had no interest in etc. I had a very specific location desire ...
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“Very smooth process, efficient and proactive.......”

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Mar 17,2021
Minithumbup
Theo
By: 'Scott'
Mar 17,2021
0 people found
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Very smooth process, efficient and proactive. We managed to proceed from viewing to securing a place in a matter of days, Theo was extremely helpful and responsive....
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“Had a great and quick transaction with Bryce.......”

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Mar 16,2021
Minithumbup
Bryce S.J.
By: 'OA'
Mar 16,2021
0 people found
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Had a great and quick transaction with Bryce. He was very helpful and got me the flat I'm looking for off market. Very much dedicated, detailed and quick in his responses. He managed the transaction professionally....
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“Thank you...”

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Mar 12,2021
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Charlie
Shannon
By: 'takashi'
Mar 12,2021
0 people found
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You are the best agnents I have ever met. Thank you Charlie and Shannon. Please keep supporting me as you have done. It seems that we need to work out a couple of more things!...
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“The letting agent is professional and respons......”

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Mar 09,2021
Minithumbup
Bryce S.J.
By: 'Philip'
Mar 09,2021
0 people found
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The letting agent is professional and responsive, and has good understanding about the market. They helped to find the right tenant within 3 days! A wonderful letting experience....
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“Exceptional Team!...”

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Mar 05,2021
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Ellie
Tim
By: 'Giulia'
Mar 05,2021
0 people found
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One of the best estate agents I used in London. Very professional, proactive and responsive. I would definitely recommend the team, especially Ellie and Tim....
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“Theo GreenWood has been diligently providing ......”

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Feb 19,2021
Minithumbup
Theo
By: 'Hidayat'
Feb 19,2021
0 people found
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Theo GreenWood has been diligently providing me excellent service in selling my Flat. The process of selling was fast and smooth even though the sales method was change to flat sales with tenant. Theo was able to work all the necessity for me to make ...
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“I would highly recommend prime London. I have......”

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Feb 18,2021
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Charlie
Ellie
By: 'Anthony'
Feb 18,2021
0 people found
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I would highly recommend prime London. I have have been dealing with Charlie who made everything very quick and easy for me and was a pleasure to deal with. I have now been passed on to Ellie after signing for my my property and again ...
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“Incredibly professional and trustworthy agents. Highly recommended....”

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Jan 23,2021
Minithumbup
Theo
Simran
By: 'Despo'
Jan 23,2021
0 people found
this helpful
Prime London have been my tenancy agents for the past 4 years. They have been highly professional throughout the journey. Very flexible and accomodating during the viewing process and removing the stress from the moving in experience by processing references in an efficient manner. They have ...
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“Easy viewing, simple process. Tim was very pe......”

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Jan 21,2021
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Tim
By: 'Ethan'
Jan 21,2021
0 people found
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Easy viewing, simple process. Tim was very personable and professional, we had quite a few questions which he was able to answer quickly....
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“Theo has been very prompt and efficient!...”

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Jan 20,2021
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Theo
By: 'Akanksha'
Jan 20,2021
0 people found
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Theo has been very prompt and efficient! It was very easy from the get go to rent . We were worried earlier because we were overseas and booking a property without physical being there was challenging but Theo made it easier ....
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“Super experience working with Theo! Prime Lon......”

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Jan 18,2021
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Theo
By: 'Johann'
Jan 18,2021
0 people found
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Super experience working with Theo! Prime London listing and flat information were detailed allowing us to make decisions remotely. Theo was prompt and efficient; he responded to all our questions patiently....
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“I rented with Prime for about 3.5 years and m......”

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Jan 16,2021
Minithumbup
Bryce S.J.
Shannon
By: 'Carolos'
Jan 16,2021
0 people found
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I rented with Prime for about 3.5 years and my experience was very positive. They take urgent repairs very seriously, was always easy to get in touch, never took more than 48hrs to get a response and their entire staff is very reasonable and friendly, especially ...
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“It should be no stars from me. Very poor serv......”

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Jan 08,2021
Minithumbdown
By: 'Ronald'
Jan 08,2021
1 people found
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It should be no stars from me. Very poor service, over and over again. Ending up with willfully delaying the whole deposit returns process at the end of my rent period. Delays, incorrect follow-ups, not acting as a proper agent who I expect to be ...
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Was this helpful? Yes
By: Ronald Goes
Jan 19, 2021
View all comments (4)
Hi Joseph, thanks for your response. I propose we end this discussion to 'agree we disagree'. As you, I stand by my point, and know how to get what is right. I do appreciate you getting back with reponses though. best, Ronald ...

“Excellent agency! Helped me out so quickly an......”

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Jan 06,2021
Minithumbup
Theo
By: 'Valeryia'
Jan 06,2021
0 people found
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Excellent agency! Helped me out so quickly and very really understanding . I have spoken with Theo and he was truly amazing to work with....
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“I always appreciated persons who are reliable......”

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Nov 28,2020
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Bryce S.J.
By: 'E'
Nov 28,2020
0 people found
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I always appreciated persons who are reliable and self driven. Bryce was helpful, knowledgable, and responsive. These are key attributes fo me when working with an agent....
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“Theo is very professional, courteous and hel......”

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Nov 11,2020
Minithumbup
Theo
By: 'Kelly'
Nov 11,2020
0 people found
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Theo is very professional, courteous and helpful. Very responsive and goes the extra mile. I would definitely recommend. Thank you!...
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“A great, tailored service...”

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Nov 06,2020
Minithumbup
Charlie
By: 'Nadine'
Nov 06,2020
0 people found
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My experience with Prime has been incredible thus far. Charlie was an incredibly agent - friendly, knowledgeable and agile - with very quick responses. Would highly recommend....
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“Great support during the process. Everything ......”

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Nov 05,2020
Minithumbup
Charlie
Shannon
By: 'Rui'
Nov 05,2020
0 people found
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Great support during the process. Everything was clear and the agents work with a great level of feedback and follow up....
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“Compliment for Charlie and Simran...”

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Nov 03,2020
Minithumbup
Simran
Charlie
By: 'Bella'
Nov 03,2020
0 people found
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This is my first time to rent a flat in London and i feel really lucky to meet such a good team from Prime London. Charlie has been really nice to us by providing very clear explanation of all the information of the flat and ...
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“Charlie gave me a very good support with very......”

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Oct 30,2020
Minithumbup
Charlie
By: 'Thiago'
Oct 30,2020
0 people found
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Charlie gave me a very good support with very quick and clear communication. The view was booked in the same day and all questions answers were replied in a short period....
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Staff picture Joseph T.M. Cadman
(72)
Staff picture Theo
(51)
Staff picture Bryce S.J.
(49)
Staff picture Shannon
(42)
Staff picture Devon
(33)
Staff picture Charlie
(29)
Staff picture Simran
Staff picture Ellie
(21)
Staff picture Elyse
Staff picture Tim
(11)
Staff picture Elinor
Staff picture Samantha
(7)
Staff picture Danny
(6)
Staff picture George
(4)
Staff picture Byron
(3)
Staff picture Tom
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints can be submitted to [email protected]. In line with TPO guidelines these will be acknowledged, and then will be responded to within 14 days by a Director of the company.
Last updated at 1:53 PM 17/10/2024 by allAgents

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