100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
63% lettings fee satisfaction
Premier Estate Agents of Oxford are an independent family firm specialising in Residential Sales, Lettings and Property Management throughout Oxford and the surrounding areas.First established in 1995 by Jan Bartlett who has worked in the property industry for over 45 years, Premier has become widely recognised for their excellent reputation and ...
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Premier Estate Agents of Oxford are an independent family firm specialising in Residential Sales, Lettings and Property Management throughout Oxford and the surrounding areas.
First established in 1995 by Jan Bartlett who has worked in the property industry for over 45 years, Premier has become widely recognised for their excellent reputation and success in the property industry. Jan’s son Charles Bartlett has worked with Jan since a very young age and his passion for property grew stronger and stronger. Charles became a partner of the company in 2008 and together they have grown the business from strength to strength.
Our main focus throughout the company is to deliver the highest level of customer service and professionalism at all times ensuring your experience with us exceeds your expectations. Together with expert staff, Jan and Charles are able to offer you a personal superior and bespoke service to meet your exact requirements and unbeatable by any other agent.
Charles recently launched the Premier Residential Sales Division in 2015 to meet high demands from clients in search for an Estate Agent with expert industry and local knowledge.
Premier Sales has been incredibly successful thus far and Charles is currently urgently seeking new property to sell for waiting buyers.
Whether you are a seller, a buyer, a landlord or a tenant you deserve the best so contact Premier now.
First established in 1995 by Jan Bartlett who has worked in the property industry for over 45 years, Premier has become widely recognised for their excellent reputation and success in the property industry. Jan’s son Charles Bartlett has worked with Jan since a very young age and his passion for property grew stronger and stronger. Charles became a partner of the company in 2008 and together they have grown the business from strength to strength.
Our main focus throughout the company is to deliver the highest level of customer service and professionalism at all times ensuring your experience with us exceeds your expectations. Together with expert staff, Jan and Charles are able to offer you a personal superior and bespoke service to meet your exact requirements and unbeatable by any other agent.
Charles recently launched the Premier Residential Sales Division in 2015 to meet high demands from clients in search for an Estate Agent with expert industry and local knowledge.
Premier Sales has been incredibly successful thus far and Charles is currently urgently seeking new property to sell for waiting buyers.
Whether you are a seller, a buyer, a landlord or a tenant you deserve the best so contact Premier now.
Latest Reviews
View all Reviews 33
5th May 2022
reviewed by 'Xsxsx'
15th Sep 2021
reviewed by 'Pietro'
27th May 2021
reviewed by 'Vanada'
22nd Dec 2020
reviewed by 'Juliet'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £370,000 | £370,000 |
| Lettings | 100% | 63% | £500 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 1 | 6 | 13 | 3 | 0 | 0 | 0 | 0 | 5 |
Areas covered
- OX4
- Oxford
- OX3
- Kidlington
- OX2
- OX1
- OX14
- OX44
- OX5
Address
207 Cowley Road
Cowley,Oxford
Oxfordshire
OX4 1XF
01865 792299
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Aug 26,2016
Aug 26,2016
11
people found
this helpful
this helpful
Whilst studying in Oxford myself and many of my peers rented through Premier lettings. In hindsight, I would have avoided Premier Letting like the plague. I firmly believe their business model is to try and rip students off. Incompetent, unreliable and plain rude are all ...
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Mar 19,2016
Mar 19,2016
9
people found
this helpful
this helpful
The most awful letting agency I've ever had to be associated with. Absolutely terrible organisation and their email skills are apaulling. Never had such rudely worded emails in all my time as a tenant with other agency's. I am currently a tenant in one of ...
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What agent could do to change your mind?
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Jan 05,2015
Jan 05,2015
9
people found
this helpful
this helpful
Absouluty terrible. Poor communication and poorly organised.
Live a far distance from oxford traveled all the way down to find viewing had not been booked in and was waste of my journey. Was not given and apology.
There are plenty of agents in oxford. I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Premier Complaints Procedure
In the first instance, if you are unable to resolve the issue informally, you should write to the member of staff who dealt with you, or their manager, so that he or she has a chance to put
things right. In your letter you should set out the details of your complaint, the consequences for you as a result, and the remedy you are seeking.
You can expect your complaint to be acknowledged within 10 working days of receipt. You should get a response and an explanation within 20 working days. If you are unsure which member of Premier staff to write to, your complaint should be sent to the Manager, Mrs Nicola Hieatt at
Premier, 207 Cowley Road, Oxford OX4 1XF.
If you are not satisfied with the initial response to the complaint then you can write to the owners of the business, Mrs Jan Bartlett and Mr Charles Bartlett and ask for your complaint and the response to be reviewed. You can expect Mrs Bartlett or Mr Bartlett to acknowledge your request within 10 working days of receipt and a response within 20 working days.
Premier Lettings’ aim is to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and therefore may require longer to be fully investigated.
Consequently timescales given for handling and responding to complaints are indicative. If a matter requires more detailed investigation, you will receive and interim response describing
what is being done to deal with the matter, and when a full reply can be expected and from whom.
If you are not happy with the outcome The Property Ombudsmen may be able to help. This is an independent dispute resolution service. For more information, visit
www.tpos.co.uk
Last updated at 11:37 AM 18/10/2017 by Nicole Crawford
In the first instance, if you are unable to resolve the issue informally, you should write to the member of staff who dealt with you, or their manager, so that he or she has a chance to put
things right. In your letter you should set out the details of your complaint, the consequences for you as a result, and the remedy you are seeking.
You can expect your complaint to be acknowledged within 10 working days of receipt. You should get a response and an explanation within 20 working days. If you are unsure which member of Premier staff to write to, your complaint should be sent to the Manager, Mrs Nicola Hieatt at
Premier, 207 Cowley Road, Oxford OX4 1XF.
If you are not satisfied with the initial response to the complaint then you can write to the owners of the business, Mrs Jan Bartlett and Mr Charles Bartlett and ask for your complaint and the response to be reviewed. You can expect Mrs Bartlett or Mr Bartlett to acknowledge your request within 10 working days of receipt and a response within 20 working days.
Premier Lettings’ aim is to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and therefore may require longer to be fully investigated.
Consequently timescales given for handling and responding to complaints are indicative. If a matter requires more detailed investigation, you will receive and interim response describing
what is being done to deal with the matter, and when a full reply can be expected and from whom.
If you are not happy with the outcome The Property Ombudsmen may be able to help. This is an independent dispute resolution service. For more information, visit
www.tpos.co.uk
