Portico
4.6/5, 2972 reviews
92% recommended
95% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

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Latest Reviews

 View all Reviews 2972
1st May 2024
reviewed by 'Pandora'
“I am writing this review to share my deeply disappointing experience with Portico estate agents. Throughout the entire process, from ......”
10th Apr 2024
reviewed by 'Mario'
“Worst experience ever when getting my deposit back, it has been over 10 working days and they are unable to give ......”
28th Nov 2023
reviewed by 'Fato'
“I do not know the selling department but never get involved with the letting department.. in the name of managing ......”
27th Sep 2023
reviewed by 'Alexis'
“When my mother and I found ourselves unexpectedly in need of a new home due to our existing landlord reclaiming ......”
21st Aug 2023
reviewed by 'Maxim'
“Great service and very helpful staff. Caroline from Portico has really helped to move the whole process efficiently and has ......”
4th Aug 2023
reviewed by 'Patrick'
“Really poor service all round. I have, thankfully, now moved out of their property. But, if you are unfortunate enough ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £40,000 £16,000,000
Lettings 90% 81% £290 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
637 17 1047 192 526 5 439 5 75 29
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Rankings
Overall
Estate agents
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Latest Properties

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Portico Branches (view all 18)
Acton, W3
Battersea, SW11
Bethnal Green, E2
Bloomsbury, WC1A
Camden, NW1
Chigwell, IG7
Clapham, SW4
Dulwich, SE22

“Joanne is a good worker and I received excellent response ......”

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Feb 19,2016
Minithumbup
By: 'Dr'
Feb 19,2016
1 people found
this helpful
Joanne is a good worker and I received excellent response from her when I had any issues regarding my property....
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Comment on agent fees
fair
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“Daniel & Stuart have incredible communication skills and kept me up ......”

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Feb 19,2016
Minithumbup
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Daniel
By: 'Isobel'
Feb 19,2016
1 people found
this helpful
Daniel & Stuart have incredible communication skills and kept me up to date with all movement within the buying process. Its so nice to see two people who truly love what they do and are incredibly good at it....
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Comment on agent fees
N/A
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“George Castle was straight talking and easy to get along ......”

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Feb 12,2016
Minithumbup
By: 'WILLIS'
Feb 12,2016
0 people found
this helpful
George Castle was straight talking and easy to get along with. The type of fella you feel like you can sit down and have a pint with. The type of fella you'd let meet your daughter. The type of fella you'd let show you some ...
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Comment on agent fees
Impartial.
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“I got recommend to Spencers - Woodford office by a ......”

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Feb 10,2016
Minithumbup
By: 'Smithy'
Feb 10,2016
1 people found
this helpful
I got recommend to Spencers - Woodford office by a work colleague and I was extremely grateful. I sold my house for a great price within 3 weeks of being on the market. This was purely down to the marketing strategy. The sales manager, Jay Willams ...
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Comment on agent fees
Good
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“Richard has been prompt, courteous, reliable and proactive at all ......”

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Feb 04,2016
Minithumbup
By: 'long'
Feb 04,2016
1 people found
this helpful
Richard has been prompt, courteous, reliable and proactive at all times. I've been letting through Spencers for years and would happily recommend Richard and colleagues to any local landlord....
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“Miss Ramsay has all the ingredients to describe a true ......”

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Feb 04,2016
Minithumbup
By: 'J.H.'
Feb 04,2016
0 people found
this helpful
Miss Ramsay has all the ingredients to describe a true property professional. Tracey understood what i required from the minute we met. Tracey noted down the finer detail of my search as i was looking on behalf of my Granddad who has just moved back ...
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Comment on agent fees
Good
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“We received a very straight forward, honest and efficient service ......”

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Feb 03,2016
Minithumbup
By: 'Anna'
Feb 03,2016
0 people found
this helpful
We received a very straight forward, honest and efficient service from George. We are now renting a lovely 1 bedroom flat and are confident that we will continue to be looked after. We were able to book appointments quickly and paperwork was processed within a week ...
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“I have been a landlord for 5 years now and Mark ......”

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Feb 03,2016
Minithumbup
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Marc
By: 'R'
Feb 03,2016
4 people found
this helpful
I have been a landlord for 5 years now and Mark Mcllveney has been my point of contact. He has an extremely pleasant, professional and considerate manner which is second to none. He has always assisted me when I have had any questions and provided me ...
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Comment on agent fees
Reasonable
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“Sean has dealt with my property for many years now. ......”

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Feb 01,2016
Minithumbup
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Sean
By: 'Barnes'
Feb 01,2016
0 people found
this helpful
Sean has dealt with my property for many years now. He has always had the knowledge and answers I required, when problems arise with tenants or new legislation....
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Comment on agent fees
reasonable fees
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“I asked Spencers Walthamstow if the could find new tennants ......”

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Feb 01,2016
Minithumbup
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Sean
By: 'Mike'
Feb 01,2016
0 people found
this helpful
I asked Spencers Walthamstow if the could find new tennants for my flat. Sean and Sahir were very professional and kept me updated until the tennants moved in. smooth process, very good....
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Comment on agent fees
i would have liked 9%
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“Was assisted very well with finding the right property in ......”

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Jan 29,2016
Minithumbup
By: 'charlie'
Jan 29,2016
0 people found
this helpful
Was assisted very well with finding the right property in the forest gate area and kept updated on a regular basis...
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Comment on agent fees
Very good resonable fees
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“All of my dealings with Spencers (Leyton High Road) during ......”

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Jan 28,2016
Minithumbup
By: 'Peter'
Jan 28,2016
4 people found
this helpful
All of my dealings with Spencers (Leyton High Road) during the purchase of our new home were positive. The staff members were friendly, helpful, supportive and polite throughout the entire process....
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Comment on agent fees
N/A (I was purchasing, not selling through Spencers)
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“This is my second purchase through Portico and yet again ......”

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Jan 28,2016
Minithumbup
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Daniel
By: 'Annabel'
Jan 28,2016
0 people found
this helpful
This is my second purchase through Portico and yet again Daniel was spot on with the selection of the flat I purchased as being a good match for me. I would not have considered it had Daniel not brought it to my attention so I ...
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“Spencer is a great agent. He is always on top ......”

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Jan 27,2016
Minithumbup
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Spencer
By: 'Leyton'
Jan 27,2016
7 people found
this helpful
Spencer is a great agent. He is always on top of things and try to be helpful. He helped me selling my property fast and I feel he advised me really well. I definitely raccomend Spencer Ferguson and also Spencers as an agency as their ...
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Comment on agent fees
Competitive fees
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“I would just like to say that Mikeala was excellent ......”

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Jan 21,2016
Minithumbup
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Mikeala
By: 'Acky'
Jan 21,2016
2 people found
this helpful
I would just like to say that Mikeala was excellent whilst dealing with my needs as a tenant. I was quite specific in my requirements and she took it all very personal and made sure she did her best to find me what I was ...
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Comment on agent fees
Good
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“We have been delighted with the service from Stuart, which ......”

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Jan 19,2016
Minithumbup
By: 'Cat'
Jan 19,2016
2 people found
this helpful
We have been delighted with the service from Stuart, which has been professional, efficient and friendly throughout. We bought our house through him nearly 9 years ago and were very happy then, so we thought we would use him again, and it was definitely the right ...
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“We have had an extraordinarily long moving process but remained ......”

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Jan 19,2016
Minithumbup
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Daniel
By: 'Nicola'
Jan 19,2016
2 people found
this helpful
We have had an extraordinarily long moving process but remained faithful to the team at Portico namely Stuart and Daniel because they have been so dedicated, helpful and pleasant to deal with. We are grateful to them for not giving up on us! Stuart is ...
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Comment on agent fees
Good
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“Bilal was extremely efficient and made the process very straightforward ......”

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Jan 18,2016
Minithumbup
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Bilal
By: 'ManorPark166'
Jan 18,2016
0 people found
this helpful
Bilal was extremely efficient and made the process very straightforward with a friendly and polite manner. Would highly recommend Spencer's for a non pressured and personable service....
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Comment on agent fees
The fees whereas low as possible.
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“One of the best sales closure person I have worked ......”

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Jan 15,2016
Minithumbup
By: 'MThomas'
Jan 15,2016
3 people found
this helpful
One of the best sales closure person I have worked with. Without Claire our house transaction would have fallen through with all sort of difficult pressures up and down the chain. Great Job Claire!!...
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“From the time of introduction to sale of property both ......”

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Jan 15,2016
Minithumbup
Staff profile picture
Sean
By: 'Imtiaz'
Jan 15,2016
1 people found
this helpful
From the time of introduction to sale of property both were 100% professional , and kept me in the loop all the way through the sale of my property . They always returned calls quickly and basically did all the work for me . Absalutly will recommend them and ...
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Comment on agent fees
Ok Would of preferred it cheaper (who wouldn't ) Deserved fee
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“Georgie has been efficient, informative and amazingly personable. From the ......”

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Jan 15,2016
Minithumbup
By: 'Alicia'
Jan 15,2016
3 people found
this helpful
Georgie has been efficient, informative and amazingly personable. From the start she was incredibly helpful at providing the necessary info we needed. In addition, she listened to our criteria and hit the nail on the head with the first flat we visited. A combination of ...
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Comment on agent fees
Good
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“Spencer was very helpful and moved extremely quickly to enable ......”

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Jan 11,2016
Minithumbup
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Spencer
By: 'Alice'
Jan 11,2016
8 people found
this helpful
Spencer was very helpful and moved extremely quickly to enable us to exchange on the property in super quick time - and just a week before Christmas break. It was very reassuring that we had completion lined up for the first week of January....
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“Were a pleasure to deal with, and very helpful when ......”

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Jan 05,2016
Minithumbup
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Sean
By: 'Gary'
Jan 05,2016
1 people found
this helpful
Were a pleasure to deal with, and very helpful when we hit some snags. Am very grateful for their hard work and good nature....
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“Portico has nice, spacious, bright and well-maintained properties. Good price-quality ......”

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Jan 04,2016
Minithumbup
Staff profile picture
Mckenzie
By: 'Gareth'
Jan 04,2016
0 people found
this helpful
Portico has nice, spacious, bright and well-maintained properties. Good price-quality found when at least renting a property. Very professional, helpful and patience staff...
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Comment on agent fees
Standard fees
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“Spencer arranged a sale of what was a fairly difficult ......”

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Dec 30,2015
Minithumbup
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Spencer
By: 'Seller'
Dec 30,2015
4 people found
this helpful
Spencer arranged a sale of what was a fairly difficult property that was in need of substantial restoration. In the end we achieved the price that we wanted and Spencer was on hand at all times to ensure that the best deal was negotiated. His ...
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“bilal has sold my property he has excellent customer service, ......”

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Dec 29,2015
Minithumbup
Staff profile picture
Bilal
By: 'S.Ahmed'
Dec 29,2015
0 people found
this helpful
bilal has sold my property he has excellent customer service, he has achieved very good price for my property and very quickly. Kept me updated regularly about the process all the way....
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Comment on agent fees
The agents have low fees compare to other agents in the area.
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“Selling a house is always fraught, even with only a ......”

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Dec 23,2015
Minithumbup
By: 'Simon'
Dec 23,2015
0 people found
this helpful
Selling a house is always fraught, even with only a first-time buyer at one of the chain, a couple selling their flat and the buying mine in the middle, and me, selling to rent, at the end. All the problems that came up were as ...
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Comment on agent fees
1% was excellent
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“Sean Hewitt has been letting properties for me in Walthamstow ......”

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Dec 22,2015
Minithumbup
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Sean
By: 'Eleanor'
Dec 22,2015
0 people found
this helpful
Sean Hewitt has been letting properties for me in Walthamstow for over 11 years and I would not hesitate to recommend him because he is consistently polite, helpful, reliable, responsive, prompt and always gets results and all this whilst I have been an overseas landlady in ...
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“She helped me with all my enquiries ... Very happy with ......”

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Dec 18,2015
Minithumbup
By: 'Braghis'
Dec 18,2015
0 people found
this helpful
She helped me with all my enquiries ... Very happy with her services. She respond to all my questions. Good staff. Big Thank you...
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“Very helpful in all dealings with the agents both listed ......”

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Dec 17,2015
Minithumbup
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Sean
By: 'Millie'
Dec 17,2015
1 people found
this helpful
Very helpful in all dealings with the agents both listed above but also mark who works in the walthamstow office. Acted as good liaisons with the vendor particularly as our solicitor has issues with the vendors solicitors and all agents above were quick to pass ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at [email protected] or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

Awards won by Portico

Regional Awards won by Portico

Individual Branch Awards

Woodford Green, IG8

London, E10



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