Pocock & Shaw
3.6/5, 11 reviews
73% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 11
20th Apr 2023
reviewed by 'Rincymol'
“I did rent through Newmarket pocock and shaw. Had a terrible experience in closing the rent. Payed 800 pounds for cleaning ......”
23rd Dec 2022
reviewed by 'Louise Pugh'
“Jan Gannon has been an absolute diamond - as a conveyancer I encounter obstructive, pushy agents daily but Jan has ......”
11th Nov 2020
reviewed by 'Maureen'
“Greg, Jan, and Elen were outstanding in terms of support and guidance from initial viewing, to negotiating offers, final acceptance, ......”
17th Jun 2020
reviewed by 'Simon'
“Very happy after four years renting from Pocock and Shaw. We found the flat through the previous tenant who also ......”
20th Nov 2018
reviewed by 'Jackie69'
“We brought a property through the Ely branch, Greg & Jack were very helpful, always ready to do viewings and make ......”
9th May 2018
reviewed by 'MacSharpe'
“We sold our house with Pocock and Shaw. The valuation was quick and gave a realistic price which was achieved. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £275,000 £970,000
Lettings 0% 25% £725 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 2 1 2 1 2 0 2 0
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Pocock & Shaw Branches (view all 5)
Burwell, CB25
Cambridge, CB2
Cambridge CB5, CB5
Ely, CB7
New Market, CB8

“I did rent through Newmarket pocock and shaw.......”

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Apr 20,2023
Minithumbdown
By: 'Rincymol'
Apr 20,2023
0 people found
this helpful
I did rent through Newmarket pocock and shaw. Had a terrible experience in closing the rent. Payed 800 pounds for cleaning and painting, which can’t be justified....
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“Jan Gannon has been an absolute diamond - as ......”

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Dec 23,2022
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Jan
By: 'Louise Pugh'
Dec 23,2022
1 people found
this helpful
Jan Gannon has been an absolute diamond - as a conveyancer I encounter obstructive, pushy agents daily but Jan has been a breath of fresh air! Working tirelessly to ensure a tricky chain remains intact and has gone above and beyond to facilitate the lawyers ...
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“Greg, Jan, and Elen were outstanding in terms......”

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Nov 11,2020
Minithumbup
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Greg
By: 'Maureen'
Nov 11,2020
1 people found
this helpful
Greg, Jan, and Elen were outstanding in terms of support and guidance from initial viewing, to negotiating offers, final acceptance, and throughout sale to final completion. Highly recommend from perspective of buyer or seller. Maureen and Jon...
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“Very happy after four years renting from Pocock and Shaw. ......”

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Jun 17,2020
Minithumbup
By: 'Simon'
Jun 17,2020
0 people found
this helpful
Very happy after four years renting from Pocock and Shaw. We found the flat through the previous tenant who also had a good experience. At the start Pocock and Shaw went out their way to help us move in on the date that suited us. ...
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“Buying...”

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Nov 20,2018
Minithumbup
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Greg
By: 'Jackie69'
Nov 20,2018
0 people found
this helpful
We brought a property through the Ely branch, Greg & Jack were very helpful, always ready to do viewings and make the process of buying through them seamless. Honest with their views, glad we used them and would recommend them for both selling and buying properties ...
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“Excellent service...”

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May 09,2018
Minithumbup
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Greg
By: 'MacSharpe'
May 09,2018
0 people found
this helpful
We sold our house with Pocock and Shaw. The valuation was quick and gave a realistic price which was achieved. Greg and the team managed viewings and offers efficiently and when there was a bit of a delay on our side they managed vendor expectations ...
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Comment on agent fees
competitive fees, definitely value for money
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“We bought with this agent, and received excellent, friendly service....”

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Apr 27,2018
Minithumbup
By: 'Happy'
Apr 27,2018
0 people found
this helpful
The seller had been placed in an awkward position because of a collapsed chain and Karin was very active in securing a prompt sale to help them. Everyone was happy! We then had a property to let which Karin arranged with the Pocock and Shaw ...
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Comment on agent fees
The letting was for finding tenants only and included advertising (great presentation on Rightmove) interviewing, selecting and completing contracts etc for just half the first month rental. Excellent value.
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“Absolutely terrible service from this estate agent, I cannot suggest ......”

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Sep 18,2017
Minithumbdown
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Greg
By: 'Ely'
Sep 18,2017
4 people found
this helpful
Absolutely terrible service from this estate agent, I cannot suggest more strongly that you use someone else. Bad (often non existent communication), promises to call you back with an update (but never hearing from them), both Greg & Jan are very rude on the telephone & face ...
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Comment on agent fees
Average
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“Awful - the worst lettings agency I have ever encountered! ......”

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Mar 13,2017
Minithumbup
By: 'CambridgeTenant'
Mar 13,2017
1 people found
this helpful
Awful - the worst lettings agency I have ever encountered! Our agent Dominika is especially rude and unhelpful. Don't use them!...
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“Pocock have been handling our sale and purchase in Ely ......”

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Jan 19,2016
Minithumbup
By: 'Louise'
Jan 19,2016
3 people found
this helpful
Pocock have been handling our sale and purchase in Ely for the last couple of months. . They have been outstanding throughout the whole process. Providing good clear information and support with a sense of urgency. They have acted with a sense of urgency at all ...
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“Tenant is still only paying old rent and the monthly ......”

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Sep 16,2015
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Piers
By: 'Marie'
Sep 16,2015
0 people found
this helpful
Tenant is still only paying old rent and the monthly payment S/O has still not been amended since the effective date of 1 august 2014. Some arrears are being paid many months after the due date and the monthly statements from Pocock and Shaw contain many ...
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What agent could do to change your mind?
Agents fees are no problem if he was fulfilling all of the requirements of the contract.
Attached Filesnbsp;
Comment on agent fees
Agents fees are no problem if he was fulfilling all of the requirements of the contract.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9:14 AM 25/09/2019 by heather heather

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