Plymouth Homes Estate Agents
4.9/5, 75 reviews
100% recommended
98% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Plymouth Homes is a local independent company that was formed in September 1999. As Independent Estate Agents they have built a sound reputation based upon customer care and good business practice. They treat each customer as if they are their only customer and pride themselves on a level of service that ... show more Plymouth Homes is a local independent company that was formed in September 1999. As Independent Estate Agents they have built a sound reputation based upon customer care and good business practice. They treat each customer as if they are their only customer and pride themselves on a level of service that other companies cannot match. This approach has proved successful and enabled them to open a second office in the busy shopping district of Crownhill. Plymouth Homes strength lies in the personal and professional service that Ian and his team offer.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £109,000 £1,680,000
Lettings 100% 99% £625 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 47 0 25 0 1 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Plymouth Homes Estate Agents Branches (view all 2)

“I have dealt with Jacqui and Steve. They are very ......”

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Jul 03,2016
Minithumbup
By: 'Jacque'
Jul 03,2016
0 people found
this helpful
I have dealt with Jacqui and Steve. They are very knowledgeable, friendly and helpful. Neither are pushy and I felt listened too. Jacqui has an extensive knowledge on letting properties and if she doesn't have the answer to your question, she will find out. Steve ...
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Comment on agent fees
Plymouth homes have dealt with the sale of all my properties and their fees are worth every penny.
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“A very professional agent who explained everything clearly and completely. ......”

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Jun 23,2016
Minithumbup
By: 'David'
Jun 23,2016
0 people found
this helpful
A very professional agent who explained everything clearly and completely. He understood our needs but also the needs of the market, ensuring our property was shown in its best profile. Always available and ready to discuss alternative ideas, as when the market slowed. We have ...
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Comment on agent fees
The fees are set, and only payable on completion of the transaction
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“Very stressful sale handled reasonably well by the team. Fair ......”

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Jun 09,2016
Minithumbup
By: 'marc'
Jun 09,2016
0 people found
this helpful
Very stressful sale handled reasonably well by the team. Fair valuation given on our property and several viewings booked within the 1st few days on the market. Used them to sell our house as we had purchased it originally through them and we were impressed ...
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Comment on agent fees
Fees were very competitive and they price matched a local competitor
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“Excellent professional manner, empathic and committed to delivering a personal ......”

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Jun 08,2016
Minithumbup
By: 'Mao'
Jun 08,2016
0 people found
this helpful
Excellent professional manner, empathic and committed to delivering a personal tailor made service. Has an extensive knowledge of rental and excellent resource of trades people who are all professional and prompt in their delivery....
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Comment on agent fees
Good
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“No matter what you asked they always made the effort ......”

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May 30,2016
Minithumbup
Steven
By: 'Impressed'
May 30,2016
0 people found
this helpful
No matter what you asked they always made the effort to help in a professional but friendly manner. The advise and the valuation given was excellent. We were kept informed throughout the process and the feedback they provided from viewings was very prompt....
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Comment on agent fees
Good value for the money
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“Amazing service from Plymouth homes despite a difficult situation with ......”

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May 20,2016
Minithumbup
Steven
By: 'Ruby'
May 20,2016
0 people found
this helpful
Amazing service from Plymouth homes despite a difficult situation with other sellers. Always kept informed. Cannot fault Stephen in his service....
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“Excellent service from start to finish. Very satisfied with the ......”

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May 20,2016
Minithumbup
Paula
By: 'Carol'
May 20,2016
0 people found
this helpful
Excellent service from start to finish. Very satisfied with the prompt responses to any questions I had and to Steve who was very knowledgable....
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“Overall the Plymouth Homes team at Mannamead Rd. were very ......”

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May 20,2016
Minithumbup
Clive
By: 'Barbara'
May 20,2016
0 people found
this helpful
Overall the Plymouth Homes team at Mannamead Rd. were very diligent , helpful & friendly during the sale of our property which took a little over 1 year to sell due to the style of the house ! We were kept up to date on a regular basis and ...
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Comment on agent fees
The fees were very good as they matched the cheapest alternative quotes !
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“Made it easy and kept me well informed. Seemed to ......”

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May 19,2016
Minithumbup
By: 'Easy'
May 19,2016
0 people found
this helpful
Made it easy and kept me well informed. Seemed to always be on top of both buyer and seller solicitors....
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Comment on agent fees
Good, fair.
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“Brilliant service from Plymouth homes, no issues what so ever, ......”

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May 16,2016
Minithumbup
Steven
By: 'Leah'
May 16,2016
0 people found
this helpful
Brilliant service from Plymouth homes, no issues what so ever, very helpful and informative. Had to do hardly any chasing as Steven was always updating me! Couldn't of asked for a smoother better buy, would 100% recommend Plymouth Homes and definitely look to buy through them ...
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Comment on agent fees
Brilliant pricing
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“I can honestly say that dealing with Plymouth Homes has ......”

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May 09,2016
Minithumbup
By: 'The'
May 09,2016
0 people found
this helpful
I can honestly say that dealing with Plymouth Homes has been a real pleasure. At every step of the way, we have been treated with the highest level of customer service, we have felt valued and have been reassured by their professionalism and knowledge. Both ...
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Comment on agent fees
Reasonable and competitive.
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By: Ian Mitchell
May 10, 2016
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Thank you for such a great review, we're really pleased that you are pleased with our service, we appreciate your support. ...

“Plymouth Homes provided staunch support throughout a long and difficult ......”

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Mar 01,2016
Minithumbup
By: 'Susan'
Mar 01,2016
0 people found
this helpful
Plymouth Homes provided staunch support throughout a long and difficult house purchase. Staff are not only polite but they strive to make a sale or purchase as hassle-free and as pleasant as possible. This agent has a strong ethical base and cares about its customers. ...
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By: Ian Mitchell
Mar 02, 2016
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Thank you for such a positive review, I have truly never seen my team so determined to get a sale through for the buyer! Your patience with the endless legal issues was greatly appreciated and we are so pleased that everything came together for you in the end. With best wishes, Ian ...

“Rob is a very helpful (and patient) representative of Plymouth ......”

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Feb 29,2016
Minithumbup
By: 'RAC'
Feb 29,2016
0 people found
this helpful
Rob is a very helpful (and patient) representative of Plymouth Homes and nothing was too much trouble. Whenever he was unavailable he always returned calls promptly and provided excellent service....
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Comment on agent fees
Buyer so not known.
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By: Ian Mitchell
Mar 02, 2016
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I'm really pleased you were impressed with our service, thank you for taking the time to write a review. I hope you enjoy your new home! With best wishes, Ian ...

“We've dealt with Plymouth Homes twice and found them very ......”

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Feb 29,2016
Minithumbup
By: 'Housebuyer'
Feb 29,2016
0 people found
this helpful
We've dealt with Plymouth Homes twice and found them very helpful - always acting quickly and replying promptly, and working for both clients well....
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By: Ian Mitchell
Mar 02, 2016
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Thank you for a positive review, I'm pleased that all went well for you. With best wishes, Ian ...

“Very professional all round service, Was kept informed of all ......”

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Feb 13,2016
Minithumbup
By: 'eagleton'
Feb 13,2016
0 people found
this helpful
Very professional all round service, Was kept informed of all developments at all times. The whole team new what they were talking about. ten out of ten!...
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Comment on agent fees
very fair. top service.
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By: Ian Mitchell
Mar 02, 2016
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We can't ask for more than 10 out of 10! Thank you for taking the time to post a review, with best wishes, Ian ...

“I can not find any fault in how the estate ......”

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Feb 12,2016
Minithumbup
By: 'Elena'
Feb 12,2016
0 people found
this helpful
I can not find any fault in how the estate agency has dealt with me. Totally professionally - reliable and timely responses Alongside my solicitor that has been fantastic (recommended by Plymouth Homes) has made it all run smoothly I appreciated the early delivery of ...
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By: Clive Shawcross
Feb 12, 2016
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Thank you for your lovely review Elena, we really appreciate your positive feedback and hope you will be happy in your new home. ...

“Excellent service provided by Plymouth Homes. Not too expensive and ......”

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Feb 12,2016
Minithumbup
By: 'Jill'
Feb 12,2016
0 people found
this helpful
Excellent service provided by Plymouth Homes. Not too expensive and kept me informed of all developments. Very pleased with service...
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Comment on agent fees
Set figure given and adhered to. Not a percentage of the sale price. Made it easy to budget.
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“I engaged Plymouth Homes after some poor experiences with the ......”

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Feb 11,2016
Minithumbup
Clive
By: 'Rick'
Feb 11,2016
0 people found
this helpful
I engaged Plymouth Homes after some poor experiences with the larger Plymouths firms. They are a smaller firm but you get a much more personal service, from properly qualified and experienced agents. They provided an accurate and realistic valuation, listened to my requirements, and made ...
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Comment on agent fees
‚£2000+VAT. Not cheap but reflective of the service and quality offered in relation to the larger agencies.
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By: Clive Shawcross
Feb 11, 2016
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Thank you for taking the time to write us such a great review. We're really pleased you were happy with our service compared to your previous experiences with other larger agents. It certainly shows biggest isn't always best. :) ...

“As a buyer I found this agent very good.They ......”

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Jan 22,2016
Minithumbup
By: 'Tim'
Jan 22,2016
1 people found
this helpful
As a buyer I found this agent very good. They didn't try to force or trick me into using their own mortgage broker, which I find many of the national chains do. When I contacted them they were always helpful. Transaction went smoothly....
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Comment on agent fees
N/A
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By: Clive Shawcross
Feb 11, 2016
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Thanks for your kind review Tim, we're really pleased your experience of buying through Plymouth Homes was a positive one. We hope you will be happy in your new home and if you ever need any help selling in the future please feel free to give us a call. ...

“Both Steven and Paula have been very attentive and patient ......”

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Jan 19,2016
Minithumbup
Steven
By: 'Roy'
Jan 19,2016
0 people found
this helpful
Both Steven and Paula have been very attentive and patient throughout the selling process. Steven with his explanation of the requirements and Paula with the many viewings. They made the process stress free for us and we cannot thank them enough....
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Comment on agent fees
Very reasonable and value for money
Was this helpful? Yes
By: Clive Shawcross
Feb 11, 2016
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Thank you for taking the time to write a lovely review for us. We're really pleased you were happy with the service you received from Plymouth Homes and appreciate you entrusting us with the sale of your property. ...

“From start to finish of my house sale the service ......”

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Jun 19,2015
Minithumbup
Steven
By: 'AliR'
Jun 19,2015
0 people found
this helpful
From start to finish of my house sale the service is excellent. The valuation was done efficiency, with no details to amend. Once an offer had been received Steve, kept me informed each week of the position and ensured Solicitors were chasing up appropriately. The ...
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“Our agent was friendly, welcoming and very quick to understand ......”

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Apr 13,2015
Minithumbup
By: 'GJohnston'
Apr 13,2015
0 people found
this helpful
Our agent was friendly, welcoming and very quick to understand our needs. Within days we had found the perfect property for us at an excellent price without added fees. The best thing about the service we received was the high level of personal interaction. We ...
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By: Jacqui
Apr 23, 2015
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Thank you Glen for your comments, it is very much appreciated when our customers can see that our focus is all about people being happy in their homes. All the best for the future and if you do need to move again, please think of us :) ...

“3 different people showed us the property. All were excellent . We ......”

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Feb 18,2015
Minithumbup
By: 'peter'
Feb 18,2015
0 people found
this helpful
3 different people showed us the property. All were excellent . We especially likes Parisa. {can't remember names od other 2. Also Paula in the office was superb and kept us fully informed....
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“Kept us informed of the process and took time to ......”

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Jan 24,2015
Minithumbup
By: 'caroline'
Jan 24,2015
0 people found
this helpful
Kept us informed of the process and took time to chase up sellers and our solicitors when things seemed to be going a bit slower than anticipated. Explanation of the process reassuring overall all staff were approachable and professional throughout period of time we were ...
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Comment on agent fees
No fees as brought house through the agency.
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“Its a big decision - who should you sell your ......”

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Jan 16,2015
Minithumbup
By: 'Jacqi'
Jan 16,2015
0 people found
this helpful
Its a big decision - who should you sell your lovely home through? From the minute Ian Mitchell stepped through the door I trusted him. I liked the sound of how Plymouth Homes operate - silly things like coming home to find a feedback viewing ...
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By: Ian Mitchell
Jan 16, 2015
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Thank you Jacqi, I enjoyed selling the property for you and was delighted that everything went through smoothly! With best wishes, Ian ...

“This is the second property you have sold for my ......”

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Jan 16,2015
Minithumbup
By: 'Jeannette'
Jan 16,2015
0 people found
this helpful
This is the second property you have sold for my mother (Mrs Dorothy Roberts). First property you sold was 10 Marett Road, Plymouth. Your overall service was excellent. Rob contacted us frequently to keep us updated. We were all very impressed with you on our fist ...
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“The agents at plymouth home were extremely helpful and made ......”

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Jan 15,2015
Minithumbup
Paula
By: 'Scott'
Jan 15,2015
0 people found
this helpful
The agents at plymouth home were extremely helpful and made the murchies stress free by keeping us updated throughout the whole sale they were extremely approachable and professional highly recommend this company...
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By: Ian Mitchell
Jan 16, 2015
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Dear Scott, Thank you for taking the time to post a review, we always appreciate feedback. I'm really pleased you found our team helpful and it's good to hear that you would use us again. Best wishes for your new home, I hope you enjoy living there - it's a great house! Ian ...

“Clive Shawcross originally carried out a probate valuation and to ......”

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Dec 01,2014
Minithumbup
Clive
By: 'Moss'
Dec 01,2014
0 people found
this helpful
Clive Shawcross originally carried out a probate valuation and to say he was the most open and honest with his valuation would be an understatement, so thank you. We then marketed the property with Plymouth Homes and they also carried out the EPC for us. ...
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By: Ian Mitchell
Dec 05, 2014
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Thank you for such a positive review, I am really pleased that everything went well for you. ...

“Plymouth homes from the beginning were a pleasure to deal ......”

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Nov 19,2014
Minithumbup
By: 'Kathy'
Nov 19,2014
0 people found
this helpful
Plymouth homes from the beginning were a pleasure to deal with. They listened to our opinions and points of view and were also happy to advise us as well. They valued the house more than other estate agents and the property was on the market 7 ...
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Comment on agent fees
Excellent and just right.
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By: Clive Shawcross
Nov 19, 2014
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Dear Kathy, thank you for your lovely review it was a pleasure to deal with the sale of your home and we are really glad you were happy with the service you received. Regards Clive ...

“A very positive experience even though the waters were not ......”

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Nov 11,2014
Minithumbup
Paula
By: 'The'
Nov 11,2014
0 people found
this helpful
A very positive experience even though the waters were not always calm. Initially we were visited by Mr Personality (Stuart) who told us all about himself, all about Crownhill and when asked if he liked sweets replied 'Do I look like I don't like sweets?...
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Comment on agent fees
Similar to others in the area.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are members of the National Association of Estate Agents and the Property Ombudsman, demonstrating our commitment to the highest possible levels of professionalism, ethics and customer care. When you instruct Plymouth Homes to sell your property you’re trusting a competent team of professionals determined to make your move a positive experience. Should there be anything you wish to discuss in more detail please do not hesitate to contact Mr Ian Mitchell, Director at Plymouth Homes Estate Agents on the contact details above.
Last updated at 11:30 AM 23/12/2014 by Clive Shawcross

Awards won by Plymouth Homes Estate Agents

Regional Awards won by Plymouth Homes Estate Agents

Individual Branch Awards

Plymouth, PL6



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