Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Latest Properties

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Pinewood Properties Branches (view all 2)

“Professional prompt service...”

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Apr 16,2018
Minithumbup
Rebecca
By: 'Phoebesmum'
Apr 16,2018
0 people found
this helpful
Professional prompt and thorough service always given by Rebecca. Thankyou pinewood for being great agents. Happy with the service we have received...
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“Excellent Service...”

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Apr 14,2018
Minithumbup
Ellie
By: 'Paula'
Apr 14,2018
0 people found
this helpful
Ellie and her colleagues made my first experience of renting go smoothly and the caring attitude and kindness was much appreciated. Very professional, efficient service all round....
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“Excellent Service...”

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Apr 13,2018
Minithumbup
Ellie
By: 'Jay'
Apr 13,2018
0 people found
this helpful
First Time dealing with Ellie in relation to end of Tenancy. Received a first class professional service. Very thorough and attention to detail with the checkout process. Kept me informed and in the loop at all times. Pinewood is lucky to have someone like Ellie ...
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“Wonderful...”

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Apr 11,2018
Minithumbup
Julie
By: 'Jany'
Apr 11,2018
0 people found
this helpful
A Fantastic Company, extremely professional and efficient. I found Julie Davies Bowler to be extremely helpful and polite. Very happy and would definitely deal with them again and recommend to others....
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“Excellent service...”

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Apr 10,2018
Minithumbup
Rebecca
By: 'Becki'
Apr 10,2018
0 people found
this helpful
Excellent service all round from Pinewood. Rebecca is wonderful explains all pros and cons to you and nothing is too much trouble. Happy to keep renting with pinewood...
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Comment on agent fees
Good
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“Excellent service...”

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Apr 10,2018
Minithumbup
By: 'Great'
Apr 10,2018
1 people found
this helpful
We approached Pinewood to help us find our new home in Chesterfield and Rachel was very accommodating. We viewed a couple of houses that weren't quite right for us and then Rachel suggested one that sounded perfect. She really understood our needs (and the landlords) ...
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Comment on agent fees
I was a little surprised to learnt that we would be charged for a "check in" service and most estate agents we've dealt with before do not charge this. However - you do feel reassured when going through the inventory with the agent (in person). All other fees are reasonable and in line with other agents.
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“Very understandable Offering her most help...”

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Mar 26,2018
Minithumbup
Sherrell
By: 'Joseph'
Mar 26,2018
0 people found
this helpful
Very understanding and helpful, willing to help us at a difficult time. Offering good deals and very nice to talk to....
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Comment on agent fees
Good
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“Excellent Team...”

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Mar 26,2018
Minithumbup
Stacey
Julie
By: 'DS'
Mar 26,2018
0 people found
this helpful
We have bought a number of properties through Stacey, Julie and the excellent team at Pinewood Properties. We would highly recommend using them, communication and work ethic are first class, and it was a pleasure to deal with the whole Pinewood Properties team....
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good
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“Friendly and efficient...”

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Mar 21,2018
Minithumbup
Rebecca
By: 'Steve'
Mar 21,2018
0 people found
this helpful
Always been delighted with service and would be happy to recommend. Communication is good and always keen to oblige and give great service...
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Comment on agent fees
Renewal fees are high for basic admin
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“Amazing and proffesional!...”

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Mar 16,2018
Minithumbdown
Ellie
Richard
By: 'Georgie'
Mar 16,2018
0 people found
this helpful
I have recently sold my property with Pinewood in 2 weeks! Value for money is fantastic and the attention to detail is even better. Ellie and Richard made me feel comfortable while remaining professional as always. I would recommend them to anyone wanting to sell their ...
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Comment on agent fees
Fantastic fee's I went to 4 other estate agents and Pinewood was the cheapest around by £400!
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“After 10 years as a tenant with Pinewood Properties, it was ......”

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Mar 14,2018
Minithumbup
Sherrell
Kay
By: 'AndyM_UK'
Mar 14,2018
0 people found
this helpful
After 10 years as a tenant with Pinewood Properties, it was sad when we had to leave their services, through no fault of theirs. During the last few weeks they have been there for us, helping us where they could and even today helping us solve ...
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Comment on agent fees
The fees were very acceptable.
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“My wife and I have just let a property at ......”

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Mar 02,2018
Minithumbup
Ellie
By: 'Carol'
Mar 02,2018
1 people found
this helpful
My wife and I have just let a property at New Ollerton and we would like to say that we are very satisfied with the excellent service received from Ellie Jennings which has lead to a very satisfactory conclusion. Many thanks....
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Comment on agent fees
Acceptable
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“There had been a technical problem with paying the rent ......”

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Feb 20,2018
Minithumbup
Thomas
By: 'Phil'
Feb 20,2018
0 people found
this helpful
There had been a technical problem with paying the rent into my account. I was contacted by Thomas who dealt with my query efficiently and in a friendly manner....
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“Fantastically efficient lady ,made my experience dealing with pinewood and ......”

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Feb 20,2018
Minithumbup
Rebecca
By: 'Lisa'
Feb 20,2018
0 people found
this helpful
Fantastically efficient lady ,made my experience dealing with pinewood and the paperwork painless and easy ,she gets things done without having to be waiting around extensively....
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“Sherrell has dealt with the return of my tenant's bond ......”

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Feb 16,2018
Minithumbup
Sherrell
By: 'KW'
Feb 16,2018
0 people found
this helpful
Sherrell has dealt with the return of my tenant's bond and has gone the extra mile to make this task go very smoothly for both landlord and tenant. She has responded very quickly to requests for information, has a cheerful and professional telephone manner....and ...
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Comment on agent fees
Very competitive.
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“Scott is representative of my communication with Pinewood Porperties in ......”

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Feb 15,2018
Minithumbup
Scott
By: 'Chessy'
Feb 15,2018
0 people found
this helpful
Scott is representative of my communication with Pinewood Porperties in that he is courteous and competent. He gives tenants like myself confidence that he will conduct any business efficently....
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Comment on agent fees
N/A
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“Perfectly fine. When I have an issue either Kay or ......”

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Feb 14,2018
Minithumbup
Kay
By: 'Charles'
Feb 14,2018
0 people found
this helpful
Perfectly fine. When I have an issue either Kay or another member of staff deals with the issue as well as they can. The estate management company is the definition of uselessness....
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Comment on agent fees
Do not pay anything
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“Answered politely and promptly and was courteous and helpful. The ......”

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Feb 13,2018
Minithumbup
Thomas
By: 'Francesco'
Feb 13,2018
0 people found
this helpful
Answered politely and promptly and was courteous and helpful. The information requested was sent within 5 minutes. My issue has been mostly resolved....
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Comment on agent fees
I think my issue is with the system in general rather than Pinewood. I’ve paid for referencing fees at another agency, and I understand that Pinewood need to charge for sending written references. So my problem is with the disconnect between these parties and the process. In isolation I don’t object to the £35 fee.
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“I emailed a query to the Accounts department in the ......”

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Feb 05,2018
Minithumbup
Thomas
By: 'PES'
Feb 05,2018
0 people found
this helpful
I emailed a query to the Accounts department in the morning , not expecting to have a reply until the next day. Therefore was very pleasantly surprised to get an email from Thomas within a couple of hours. Query answered , problem resolved, very efficient and pleasant ...
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Comment on agent fees
Good
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“Ellie and the team at Mansfield have been brilliant. From ......”

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Jan 31,2018
Minithumbup
Ellie
Richard
By: 'Malc'
Jan 31,2018
1 people found
this helpful
Ellie and the team at Mansfield have been brilliant. From the first meeting with Richard at the bungalow, Tracey in the office and Ellie with the letting. The whole team are brilliant and very friendly. The Customer Service from all is excellent (as it should ...
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Comment on agent fees
Good better than other companies I tried.
Was this helpful? Yes

“Rebecca is diligent and proactive with her two way communication ......”

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Jan 30,2018
Minithumbup
Rebecca
By: 'Paul'
Jan 30,2018
1 people found
this helpful
Rebecca is diligent and proactive with her two way communication understanding both the requirement of Landlord and Tenant to ensure all is kept as smooth running as possible....
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Comment on agent fees
Fair
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“All staff working at this branch are friendly and helpful ......”

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Jan 29,2018
Minithumbup
Rebecca
By: 'Craig'
Jan 29,2018
0 people found
this helpful
All staff working at this branch are friendly and helpful no matter how big or small the issues are. If I was looking at renting or buying i would use these....
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“Good service. Very helpful to sorting things. Thank u very ......”

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Jan 27,2018
Minithumbup
Rebecca
By: 'Josmy'
Jan 27,2018
0 people found
this helpful
Good service. Very helpful to sorting things. Thank u very much for ur help Rabecca Cooper, especially for emergency situations ....
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“Lovely woman couldn't have been more pleased with the help ......”

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Jan 24,2018
Minithumbup
Kate
By: 'Macaulay'
Jan 24,2018
0 people found
this helpful
Lovely woman couldn't have been more pleased with the help Kate gave us while viewing our house and all the information we needed, very polite and such nice person to deal with 😊 Thanks Kate!...
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Comment on agent fees
Good!
Was this helpful? Yes

“I would like to thank pinewood lettings for a good ......”

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Jan 24,2018
Minithumbup
Kay
By: 'Dave'
Jan 24,2018
0 people found
this helpful
I would like to thank pinewood lettings for a good service especially Mrs Kay BOWLER who was very professional very helpful and very efficient ....
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“Scott dealt with a repair issue I had as soon ......”

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Jan 23,2018
Minithumbup
Scott
By: 'Raj'
Jan 23,2018
0 people found
this helpful
Scott dealt with a repair issue I had as soon as possible and the communication was great. He co-ordinated everything between myself, the contractor and the tenant in a swift and efficient way....
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Comment on agent fees
Good
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“Scott has recently helped me with an issue with my ......”

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Jan 22,2018
Minithumbup
Scott
By: 'Brett'
Jan 22,2018
0 people found
this helpful
Scott has recently helped me with an issue with my property. It was sorted with minimum fuss and Scott kept me up to speed throughout. I use Pinewood as I don't have the time to sort out any issues there might be with the property. ...
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“Thomas went out of his way to help me today. ......”

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Jan 22,2018
Minithumbup
Thomas
By: 'Ro'
Jan 22,2018
0 people found
this helpful
Thomas went out of his way to help me today. He responded immediately to my emails (I am in USA) and without being asked, gave me a Statement Summary that provides all the information I need to give to the IRS on my Tax Return. ...
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“It is a pleasure to meet someone so professional and ......”

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Jan 15,2018
Minithumbup
By: 'Aaron'
Jan 15,2018
0 people found
this helpful
It is a pleasure to meet someone so professional and willing to go the extra mile to meet the customers requirements ;-)...
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“Diligent, punctilious ,efficient & pleasant. What a wonderful combination of qualities.......”

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Jan 09,2018
Minithumbup
Ellie
By: 'H'
Jan 09,2018
0 people found
this helpful
Diligent, punctilious ,efficient & pleasant. What a wonderful combination of qualities.Staff members like Ellie are rare and would be an asset to any company....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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