“Professional prompt service...”
5 Star Review
Apr 16,2018
By:
'Phoebesmum'
Apr 16,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S44
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S44
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Professional prompt and thorough service always given by Rebecca. Thankyou pinewood for being great agents. Happy with the service we have received...
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5 Star Review
Apr 14,2018
By:
'Paula'
Apr 14,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Tenant)
Rent PCM: £49500
Would you recommend?: Yes
Postcode: NG18
Branch: Mansfield, 24 Albert Street
Lettings (as a Tenant)
Rent PCM: £49500
Postcode: NG18
0
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Ellie and her colleagues made my first experience of renting go smoothly and the caring attitude and kindness was much appreciated. Very professional, efficient service all round....
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5 Star Review
Apr 13,2018
By:
'Jay'
Apr 13,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: NG18
Branch: Mansfield, 24 Albert Street
Lettings (as a Landlord)
Rent PCM: £550
Postcode: NG18
0
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First Time dealing with Ellie in relation to end of Tenancy. Received a first class professional service. Very thorough and attention to detail with the checkout process. Kept me informed and in the loop at all times. Pinewood is lucky to have someone like Ellie ...
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5 Star Review
Apr 11,2018
By:
'Jany'
Apr 11,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S41
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S41
0
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A Fantastic Company, extremely professional and efficient. I found Julie Davies Bowler to be extremely helpful and polite. Very happy and would definitely deal with them again and recommend to others....
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5 Star Review
Apr 10,2018
By:
'Becki'
Apr 10,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: S41
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £450
Postcode: S41
0
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Excellent service all round from Pinewood. Rebecca is wonderful explains all pros and cons to you and nothing is too much trouble. Happy to keep renting with pinewood...
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Comment on agent fees
Good
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5 Star Review
Apr 10,2018
By:
'Great'
Apr 10,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: S45
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: S45
1
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We approached Pinewood to help us find our new home in Chesterfield and Rachel was very accommodating. We viewed a couple of houses that weren't quite right for us and then Rachel suggested one that sounded perfect. She really understood our needs (and the landlords) ...
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Comment on agent fees
I was a little surprised to learnt that we would be charged for a "check in" service and most estate agents we've dealt with before do not charge this. However - you do feel reassured when going through the inventory with the agent (in person). All other fees are reasonable and in line with other agents.
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“Very understandable Offering her most help...”
5 Star Review
Mar 26,2018
By:
'Joseph'
Mar 26,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: S213
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £450
Postcode: S213
0
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Very understanding and helpful, willing to help us at a difficult time. Offering good deals and very nice to talk to....
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Comment on agent fees
Good
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5 Star Review
Mar 26,2018
By:
'DS'
Mar 26,2018
Branch: Chesterfield, 33 Holywell Street
Services: Sales (as a Buyer)
Sold price: £135000
Would you recommend?: Yes
Postcode: S21
Branch: Chesterfield, 33 Holywell Street
Sales (as a Buyer)
Sold price: £135000
Postcode: S21
0
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We have bought a number of properties through Stacey, Julie and the excellent team at Pinewood Properties. We would highly recommend using them, communication and work ethic are first class, and it was a pleasure to deal with the whole Pinewood Properties team....
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Comment on agent fees
good
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“Friendly and efficient...”
5 Star Review
Mar 21,2018
By:
'Steve'
Mar 21,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £995
Postcode: S40
0
people found
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Always been delighted with service and would be happy to recommend. Communication is good and always keen to oblige and give great service...
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Comment on agent fees
Renewal fees are high for basic admin
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“Amazing and proffesional!...”
5 Star Review
Mar 16,2018
By:
'Georgie'
Mar 16,2018
Branch: Mansfield, 24 Albert Street
Services: Sales (as a Vendor)
Sold price: £196000
Would you recommend?: No
Postcode: NG17
Branch: Mansfield, 24 Albert Street
Sales (as a Vendor)
Sold price: £196000
Postcode: NG17
0
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I have recently sold my property with Pinewood in 2 weeks!
Value for money is fantastic and the attention to detail is even better.
Ellie and Richard made me feel comfortable while remaining professional as always. I would recommend them to anyone wanting to sell their ...
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Comment on agent fees
Fantastic fee's I went to 4 other estate agents and Pinewood was the cheapest around by £400!
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“After 10 years as a tenant with Pinewood Properties, it was ......”
5 Star Review
Mar 14,2018
By:
'AndyM_UK'
Mar 14,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: S43
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £795
Postcode: S43
0
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After 10 years as a tenant with Pinewood Properties, it was sad when we had to leave their services, through no fault of theirs.
During the last few weeks they have been there for us, helping us where they could and even today helping us solve ...
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Comment on agent fees
The fees were very acceptable.
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“My wife and I have just let a property at ......”
5 Star Review
Mar 02,2018
By:
'Carol'
Mar 02,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG22
Branch: Mansfield, 24 Albert Street
Lettings (as a Landlord)
Postcode: NG22
1
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My wife and I have just let a property at New Ollerton and we would like to say that we are very satisfied with the excellent service received from Ellie Jennings which has lead to a very satisfactory conclusion. Many thanks....
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Comment on agent fees
Acceptable
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“There had been a technical problem with paying the rent ......”
5 Star Review
Feb 20,2018
By:
'Phil'
Feb 20,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S40
0
people found
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There had been a technical problem with paying the rent into my account. I was contacted by Thomas who dealt with my query efficiently and in a friendly manner....
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“Fantastically efficient lady ,made my experience dealing with pinewood and ......”
5 Star Review
Feb 20,2018
By:
'Lisa'
Feb 20,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: Yes
Postcode: S45
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £425
Postcode: S45
0
people found
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Fantastically efficient lady ,made my experience dealing with pinewood and the paperwork painless and easy ,she gets things done without having to be waiting around extensively....
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“Sherrell has dealt with the return of my tenant's bond ......”
5 Star Review
Feb 16,2018
By:
'KW'
Feb 16,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: Yes
Postcode: S44
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Rent PCM: £525
Postcode: S44
0
people found
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Sherrell has dealt with the return of my tenant's bond and has gone the extra mile to make this task go very smoothly for both landlord and tenant. She has responded very quickly to requests for information, has a cheerful and professional telephone manner....and ...
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Comment on agent fees
Very competitive.
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“Scott is representative of my communication with Pinewood Porperties in ......”
5 Star Review
Feb 15,2018
By:
'Chessy'
Feb 15,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £380
Would you recommend?: Yes
Postcode: S432
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £380
Postcode: S432
0
people found
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Scott is representative of my communication with Pinewood Porperties in that he is courteous and competent. He gives tenants like myself confidence that he will conduct any business efficently....
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Comment on agent fees
N/A
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“Perfectly fine. When I have an issue either Kay or ......”
4 Star Review
Feb 14,2018
By:
'Charles'
Feb 14,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: S40
0
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Perfectly fine. When I have an issue either Kay or another member of staff deals with the issue as well as they can. The estate management company is the definition of uselessness....
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Comment on agent fees
Do not pay anything
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“Answered politely and promptly and was courteous and helpful. The ......”
4 Star Review
Feb 13,2018
By:
'Francesco'
Feb 13,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: Yes
Postcode: S80
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £425
Postcode: S80
0
people found
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Answered politely and promptly and was courteous and helpful. The information requested was sent within 5 minutes. My issue has been mostly resolved....
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Comment on agent fees
I think my issue is with the system in general rather than Pinewood. I’ve paid for referencing fees at another agency, and I understand that Pinewood need to charge for sending written references. So my problem is with the disconnect between these parties and the process. In isolation I don’t object to the £35 fee.
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“I emailed a query to the Accounts department in the ......”
4 Star Review
Feb 05,2018
By:
'PES'
Feb 05,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S41
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S41
0
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I emailed a query to the Accounts department in the morning , not expecting to have a reply until the next day. Therefore was very pleasantly surprised to get an email from Thomas within a couple of hours. Query answered , problem resolved, very efficient and pleasant ...
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Comment on agent fees
Good
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“Ellie and the team at Mansfield have been brilliant. From ......”
5 Star Review
Jan 31,2018
By:
'Malc'
Jan 31,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG21
Branch: Mansfield, 24 Albert Street
Lettings (as a Landlord)
Postcode: NG21
1
people found
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Ellie and the team at Mansfield have been brilliant. From the first meeting with Richard at the bungalow, Tracey in the office and Ellie with the letting. The whole team are brilliant and very friendly. The Customer Service from all is excellent (as it should ...
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Comment on agent fees
Good better than other companies I tried.
1
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“Rebecca is diligent and proactive with her two way communication ......”
5 Star Review
Jan 30,2018
By:
'Paul'
Jan 30,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: S43
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Rent PCM: £600
Postcode: S43
1
people found
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Rebecca is diligent and proactive with her two way communication understanding both the requirement of Landlord and Tenant to ensure all is kept as smooth running as possible....
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Comment on agent fees
Fair
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“All staff working at this branch are friendly and helpful ......”
4 Star Review
Jan 29,2018
By:
'Craig'
Jan 29,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: S42
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £525
Postcode: S42
0
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All staff working at this branch are friendly and helpful no matter how big or small the issues are. If I was looking at renting or buying i would use these....
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“Good service. Very helpful to sorting things. Thank u very ......”
5 Star Review
Jan 27,2018
By:
'Josmy'
Jan 27,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S45
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Postcode: S45
0
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Good service. Very helpful to sorting things. Thank u very much for ur help Rabecca Cooper, especially for emergency situations ....
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“Lovely woman couldn't have been more pleased with the help ......”
5 Star Review
Jan 24,2018
By:
'Macaulay'
Jan 24,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S43
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Postcode: S43
0
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Lovely woman couldn't have been more pleased with the help Kate gave us while viewing our house and all the information we needed, very polite and such nice person to deal with ð Thanks Kate!...
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Comment on agent fees
Good!
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“I would like to thank pinewood lettings for a good ......”
4 Star Review
Jan 24,2018
By:
'Dave'
Jan 24,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S44
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Postcode: S44
0
people found
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I would like to thank pinewood lettings for a good service especially Mrs Kay BOWLER who was very professional very helpful and very efficient ....
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“Scott dealt with a repair issue I had as soon ......”
5 Star Review
Jan 23,2018
By:
'Raj'
Jan 23,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S40
0
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Scott dealt with a repair issue I had as soon as possible and the communication was great. He co-ordinated everything between myself, the contractor and the tenant in a swift and efficient way....
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Comment on agent fees
Good
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“Scott has recently helped me with an issue with my ......”
5 Star Review
Jan 22,2018
By:
'Brett'
Jan 22,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S42
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S42
0
people found
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Scott has recently helped me with an issue with my property. It was sorted with minimum fuss and Scott kept me up to speed throughout. I use Pinewood as I don't have the time to sort out any issues there might be with the property. ...
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“Thomas went out of his way to help me today. ......”
5 Star Review
Jan 22,2018
By:
'Ro'
Jan 22,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S40
0
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Thomas went out of his way to help me today. He responded immediately to my emails (I am in USA) and without being asked, gave me a Statement Summary that provides all the information I need to give to the IRS on my Tax Return. ...
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“It is a pleasure to meet someone so professional and ......”
5 Star Review
Jan 15,2018
By:
'Aaron'
Jan 15,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Postcode: S40
0
people found
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It is a pleasure to meet someone so professional and willing to go the extra mile to meet the customers requirements ;-)...
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“Diligent, punctilious ,efficient & pleasant. What a wonderful combination of qualities.......”
5 Star Review
Jan 09,2018
By:
'H'
Jan 09,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG18
Branch: Mansfield, 24 Albert Street
Lettings (as a Landlord)
Postcode: NG18
0
people found
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Diligent, punctilious ,efficient & pleasant. What a wonderful combination of qualities.Staff members like Ellie are rare and would be an asset to any company....
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Comment on agent fees
Good
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