Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“Speedy correspondence...”

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Jul 03,2018
Minithumbup
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Rebecca
By: 'ClareJ'
Jul 03,2018
0 people found
this helpful
The correspondence from this agent was very quick in sorting the resigning of my new 6 month contract with pinewood....
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“Very efficient...”

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Jul 02,2018
Minithumbup
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Kay
By: 'Shelley'
Jul 02,2018
0 people found
this helpful
I would like to thank Kay on getting back to me and so efficiently. Love my home that I rent through pinewood and hope that my thanks are passed back to my landlord....
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“Helpful...”

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Jun 30,2018
Minithumbup
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Kate
By: 'Vicky'
Jun 30,2018
1 people found
this helpful
The people at pinewood, especially Kate and Rachel, have been very helpful for us both. They have both made the process so much easier and reduced my stress levels!...
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Bad
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“Estas...”

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Jun 29,2018
Minithumbup
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Shane
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Kay
By: 'Alias'
Jun 29,2018
0 people found
this helpful
My dealings with Pinewoods in Chesterfield have been goo. A slightly rocky start has smoothed considerably, and I find agents are courteous and responsive. Messages are picked up and dealt with promptly; appointments can be re-arranged, and I have experienced good levels of professionalism....
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Comment on agent fees
Difficult to say: I have only dealth with this agent, but I am under the impression their fees are representative of the profession.
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“Website help...”

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Jun 27,2018
Minithumbup
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Thomas
By: 'John'
Jun 27,2018
0 people found
this helpful
I'm one of Pinewood's landlords, and was having trouble logging in to see the monthly statements. Turned out I was trying to use the wrong website! Thomas realised straight away what the problem was, and solved it within a couple of minutes. Brilliant service. Thank ...
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“Good choice of agent...”

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Jun 26,2018
Minithumbup
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Rebecca
By: 'Mei'
Jun 26,2018
0 people found
this helpful
I am very happy so far with the service. It was very good and clear communication, very well organised. I would highly recommended....
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“Pinewood Properties - first rate agents...”

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Jun 24,2018
Minithumbup
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Ellie
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Tracey
By: 'Oliver'
Jun 24,2018
0 people found
this helpful
I currently have one property being managed for me by Pinewood, and to date their involvement has been exemplary right from the beginning - nothing has occurred to me that I could have asked for or expected to have been done better, and that which ...
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Comment on agent fees
Good - perfectly in order and fully justified. Happy to pay them for the quality of their work.
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“Excellent Service From Rebecca Cooper...”

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Jun 22,2018
Minithumbup
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Rebecca
By: 'Kirsty'
Jun 22,2018
0 people found
this helpful
Rebecca emailed this morning to keep me up to date with a request I had made against my property. Within an hour of me posing said question to Rebecca I had got a detailed answer and my request all actioned. This is not the first ...
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N/A in this case.
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“Fab team...”

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Jun 15,2018
Minithumbup
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Rebecca
By: 'Em'
Jun 15,2018
0 people found
this helpful
Always friendly and welcoming. Repairs are responded to appropriately and in a timely fashion. Overall a good letting agency that protect both tenants and landlords best interests....
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“Review...”

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Jun 12,2018
Minithumbup
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Julie
By: 'R'
Jun 12,2018
0 people found
this helpful
Good experience so far and Julie has been helpful, prompt in going out to the property and taking photos ready for the market...
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Comment on agent fees
competitive
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“Section 21...”

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Jun 12,2018
Minithumbup
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Sherrell
By: 'Section'
Jun 12,2018
1 people found
this helpful
Sherrell called me to discuss my options regarding my landlords decision to sell his property. She was very,very helpful and very forthright in a professional manner....
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“Excellent Service...”

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Jun 04,2018
Minithumbup
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Kate
By: 'Jennie'
Jun 04,2018
1 people found
this helpful
From start to finish, the service and communication received from Pinewood properties has been great. The members of staff i have met with have been friendly and helpful, and really very knowledgeable on both the area and properties on offer. Once I had found the ...
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Comment on agent fees
No agents fees are good but Pinewoods are reasonable!
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“Friendly and efficient staff...”

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Jun 01,2018
Minithumbup
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Kate
By: 'Micheledh'
Jun 01,2018
0 people found
this helpful
Thanks to the efficient staff, our move in was really smooth and quick. All was well explained, and anyway, they are always here if we have a question....
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“Excellent...”

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May 24,2018
Minithumbup
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Sherrell
By: 'kayleigh'
May 24,2018
0 people found
this helpful
i believe that Sherrell did everything she could to help me at Pinewood, her customer service is spot on and she is someone who you can speak to with any concerns and she really listens. very very helpful....
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Comment on agent fees
good
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“Superb Service...”

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May 24,2018
Minithumbup
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Kay
By: 'Pat'
May 24,2018
0 people found
this helpful
I have dealt with Kay several times and I am always impressed with the level of service I receive, and Pinewood in general....
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Comment on agent fees
Fair
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“Telephone conversation...”

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May 18,2018
Minithumbup
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Sherrell
By: 'Annie'
May 18,2018
0 people found
this helpful
Very helpful, when Sherrell called me last week. She was polite and courteous and a real pleasure to deal with, being both helpful and supportive in equal measures. Thanks Sherrell!...
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“Superb customer care...”

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May 17,2018
Minithumbup
By: 'Tinx1'
May 17,2018
1 people found
this helpful
From the first phone call Iv been treated with absolute care and respect. Iv had a total honesty approach and felt my application has been dealt with professionalism and care. Highly recommend as you treated as a individual not a number ....
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Comment on agent fees
The fees are a lot and there are a lot of different fees which is a little off putting. It costs just as much in fees as the first month rent.
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“Rental Management...”

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May 16,2018
Minithumbup
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Kay
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Julie
By: 'Property'
May 16,2018
0 people found
this helpful
Pinewood and in particular the staff I have regular dealings with, I have found to be very professional and efficient. The staff work hard to resolve any issues that may arise and always provide feedback....
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Comment on agent fees
I have found the fee's to be satisfactory and reflect good value for the service provided.
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“Top class...”

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May 15,2018
Minithumbup
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Julie
By: 'Barry'
May 15,2018
1 people found
this helpful
Polite, friendly, professional,efficient and effective. I was letting a property and within 4.5 days of the property going live on the internet, it was let at the full asking price....
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“Highly professional...”

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May 14,2018
Minithumbup
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Julie
By: 'Mr'
May 14,2018
0 people found
this helpful
We are extremely impressed with the high level of professionalism and attention to detail. We are made to feel at ease with the whole process and are kept well informed. All the team are very friendly and helpful....
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Comment on agent fees
Very good
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“Outstanding help from Sherell at pinewood properties...”

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May 14,2018
Minithumbup
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Sherrell
By: 'Emma'
May 14,2018
0 people found
this helpful
I could not thank Sherell enough for her help in a very complex and distressing matter regarding my tenancy at pinewood properties ....
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N/a
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“Caring...”

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May 10,2018
Minithumbup
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Sherrell
By: 'Michaela'
May 10,2018
0 people found
this helpful
Always kept me updated on all issues regarding my property. Always put my mind at rest even when it seemed neverending!...
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Comment on agent fees
Good
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“Excellent service...”

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May 08,2018
Minithumbup
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Julie
By: 'William'
May 08,2018
2 people found
this helpful
I contacted Pinewood with 3 queries and within 2/3 days I was given a call which answered all my questions.They explained each aspect clearly. - very impressed...
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Comment on agent fees
I have been a client for over 10 years and I am very happy with the service and fee levels.
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“Best Letting Agents...”

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May 08,2018
Minithumbup
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Sherrell
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Shane
By: 'Carole'
May 08,2018
0 people found
this helpful
Always great service from all the staff at Pinewood pleasure to deal with them Sherrell, Shane and Scott always there to help...
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Comment on agent fees
Very competitive fees
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“Very efficient...”

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May 02,2018
Minithumbup
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Thomas
By: 'Jo'
May 02,2018
1 people found
this helpful
Thomas in accounts dealt with my problem and also sorted it out very efficiently and politely. I am very impressed....
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“EXCELLENT!!!!!!...”

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Apr 30,2018
Minithumbup
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Sherrell
By: 'Mick'
Apr 30,2018
1 people found
this helpful
Pinewood excel at absolutely everything they offer. The team all have the same enthusiasm, concern and professionalism I need. Having dealt considerably with Sherrell personally, I can't recommend her and the company enough, she goes beyond the line of duty to help and rectify any ...
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Comment on agent fees
Good
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“Helpful Members Of Staff...”

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Apr 27,2018
Minithumbup
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Stacey
By: 'Lucas'
Apr 27,2018
0 people found
this helpful
Polite and Professional service, members of staff are helpful. Very Punctual, came back to me quickly and answered my questions, Would recommend....
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“Excellent Service....”

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Apr 20,2018
Minithumbup
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Rebecca
By: 'Mina'
Apr 20,2018
0 people found
this helpful
Rebecca is very polite and resolved my issue promptly with excellent communication. Thank you!...
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“Rent Review...”

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Apr 16,2018
Minithumbup
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Rebecca
By: 'Neil'
Apr 16,2018
0 people found
this helpful
Rebecca Cooper has been highly efficient in recommending a rent review for our rented out property, and completing all the required forms plus liaising with the tenants. We are very satisfied with the service we have received and would always recommend Pinewood Lettings. A very ...
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Comment on agent fees
Happy with the fees we pay.
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“Excellent service provided by Rebecca Cooper at Pinewood Lettings...”

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Apr 16,2018
Minithumbup
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Rebecca
By: 'MBC'
Apr 16,2018
0 people found
this helpful
Since I first started letting my property through Pinewood Lettings (Chesterfield branch) in 2012, I have always enjoyed excellent hassle-free service from all staff members and Rebecca Cooper in particular. In my 6 years of experience with them, their service has been faultless and they conduct regular ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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