5 Star Review
Jan 08,2019
By:
'Happy'
Jan 08,2019
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Rent PCM: £395
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Rent PCM: £395
Postcode: S40
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Whilst I understand Rebecca makes us aware of rent reviews etc. If we decide not to go ahead & increase our tenants rent. Rebecca respects our decision & we never feel under pressure & she respects our wishes....
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Comment on agent fees
We have another property in Hull through a different agent as I don’t believe Pinewood can help us. Pinewood have found us an excellent Tennant in Chesterfield. We have lots of issues with our property in Hull which are sometimes Agent related. My husband & I often comment that we never seem to have the same issues with Pinewood. Thankyou
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5 Star Review
Jan 04,2019
By:
'Accounts'
Jan 04,2019
Branch: Chesterfield, 33 Holywell Street
Services: Accounts
Rent PCM: £595
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Accounts
Rent PCM: £595
Postcode: S40
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Sherrell was really helpful today and although she had an extremely heavy workload, she went out of her way to provide me with very useful information for my tax return....
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Comment on agent fees
Good value for money.
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“electrical contractors...”
5 Star Review
Dec 19,2018
By:
'l'
Dec 19,2018
Branch: Chesterfield, 33 Holywell Street
Services: They are our factor
Would you recommend?: Yes
Postcode: N/A
Branch: Chesterfield, 33 Holywell Street
They are our factor
Postcode: N/A
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We Deal with kay on a regular basis. She is very pleasant, Straight to the point and always explains a maintenance job with a lot of enthusiasm and can tell she is very experienced in the field she works in. Shane gave us a chance ...
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Comment on agent fees
good
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5 Star Review
Dec 18,2018
By:
'Andrew'
Dec 18,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CHES
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: CHES
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A great company . Always top with service and communication . Highly recommended . A fantastic team great support to us as landlord...
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Comment on agent fees
There frees are reasonable and right for the area
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5 Star Review
Dec 13,2018
By:
'Carole'
Dec 13,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG18
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: NG18
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Just to say I've had nothing but great service from all the Pinewood staff they're all very professional and good to deal with....
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Comment on agent fees
Agents fees very competitive
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5 Star Review
Dec 11,2018
By:
'Vasile'
Dec 11,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Tenant)
Rent PCM: £395
Would you recommend?: Yes
Postcode: NG18
Branch: Mansfield, 24 Albert Street
Lettings (as a Tenant)
Rent PCM: £395
Postcode: NG18
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Very prompt response . Very good communication . The best resolve at all problems. Very professional and opened to offer the best quality....
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Comment on agent fees
Good
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5 Star Review
Dec 04,2018
By:
'Emma'
Dec 04,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S41
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S41
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Both are a credit to the company as both are very helpful and quick to reply. Fantastic service off of both members...
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5 Star Review
Dec 03,2018
By:
'Maintenance'
Dec 03,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Rent PCM: £595
Would you recommend?: Yes
Postcode: S43
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Rent PCM: £595
Postcode: S43
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Kay is always helpful and quick to resolve issues. She keeps you informed on progress and thus provides a good service to the landlord and tenant....
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Comment on agent fees
Competitive
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“Refreshing experience...”
5 Star Review
Nov 08,2018
By:
'Marianne'
Nov 08,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S42
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S42
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I was very impressed with Laura from start to finish, very polite and nothing was too much trouble!
I never had to chase up to find out what was happening throughout the process of my let only service as Laura was very proactive throughout....This ...
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Comment on agent fees
Pinewood’s fees are competitive.
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“Friendly professional service...”
5 Star Review
Nov 07,2018
By:
'Pat'
Nov 07,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S45
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S45
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Kay is always very helpful, professional and is a real asset to Pinewood. If I ever need an answer to a problem she is very quick to respond. I would have no hesitation to recommend both Kay and Pinewood as the service is second to ...
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“Amazing customer service...”
5 Star Review
Nov 05,2018
By:
'TheSmiths'
Nov 05,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £395
Would you recommend?: Yes
Postcode: DE55
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £395
Postcode: DE55
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Kate has been amazing helping us to let our first non-student property together. She has talked us through every step of the way and helped us get all the paperwork done, and got us moved in in less than a month. The whole process has ...
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Comment on agent fees
The fees were reasonable as there was a half price offer on the application fee when we applied.
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5 Star Review
Nov 02,2018
By:
'O'
Nov 02,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG18
Branch: Mansfield, 24 Albert Street
Lettings (as a Landlord)
Postcode: NG18
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I have retained Pinewood as agents for a number of months now, currently for two properties. All staff have always been friendly, helpful, conscientious and efficient. High quality service all-round. I have another property being refurbished which will also be managed by them - I ...
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Comment on agent fees
Perfectly fair.
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4 Star Review
Nov 01,2018
By:
'GBFIRE'
Nov 01,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Postcode: S40
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Pinewood have been the lettings agents for the property I have rented for the last 4 years.
In all that time, I have not experienced any issues with them.
They have organised trades-people to attend the property promptly when required to carry out repairs without any ...
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Comment on agent fees
They charge the same fees as other letting agents in the area
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3 Star Review
Oct 29,2018
By:
'Scott'
Oct 29,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: S42
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Rent PCM: £550
Postcode: S42
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Rebecca was very professional, polite and efficient in dealing with my property's rent review and once signed off by myself - the Section 13 notice was sent out immediately....
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Comment on agent fees
Standard Fee
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5 Star Review
Oct 23,2018
By:
'Gio'
Oct 23,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Sold price: £70000
Would you recommend?: Yes
Postcode: S45
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Sold price: £70000
Postcode: S45
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Rebecca has been very prompt and helpful when dealing with my rental property. Excellent service and advice thank you very much!...
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Comment on agent fees
Good
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5 Star Review
Oct 23,2018
By:
'Mrs'
Oct 23,2018
Branch: Chesterfield, 33 Holywell Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: S45
Branch: Chesterfield, 33 Holywell Street
Sales (as a Vendor)
Postcode: S45
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After using Pinewood Lettings for a number of years for our rental properties and been very impressed, we have just used them to sell our property and have been extremely impressed with Tom. He is professional, courteous and very helpful.
Tom has made what can ...
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Comment on agent fees
very competitive
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5 Star Review
Oct 18,2018
By:
'Sam'
Oct 18,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S41
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Postcode: S41
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Whenever i have called Kay she has been extremely helpful and more than willing to go above and beyond to ensure that fantastic customer service is maintained at all times. Because of the service i have received from Kay I would be more than comfortable ...
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5 Star Review
Oct 18,2018
By:
'Landlord'
Oct 18,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: Yes
Postcode: NG18
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Rent PCM: £475
Postcode: NG18
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Great service and great personality and always does more without being asked so very happy to say THANK YOU Kay!...
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Comment on agent fees
Fair
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“Gave help over and above job description...”
5 Star Review
Oct 18,2018
By:
'Carl'
Oct 18,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: Yes
Postcode: S41
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Rent PCM: £525
Postcode: S41
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Sherrell yet again has provided an excellent service, in this case not only to ourselves but also to our outgoing tenant. She went that extra mile to help save us both costs and ensure all parties were extremely happy with the eventual outcome....
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Comment on agent fees
The fees have always been go good value for the services offered.
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“Sherrell resolved a case of rent arrears smoothly and professionally, recovering the full value....”
5 Star Review
Oct 17,2018
By:
'A'
Oct 17,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG18
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: NG18
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Sherrell dealt with a tenant's rent arrears situation very professionally, which resulted in the tenant paying the full amount of the arrears without the need for legal action....
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Comment on agent fees
The fees are reasonable.
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“What a first class experience with all the staff.....highly recommend...”
5 Star Review
Oct 16,2018
By:
'Mr'
Oct 16,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Landlord)
Sold price: £64000
Would you recommend?: Yes
Postcode: NG19
Branch: Mansfield, 24 Albert Street
Lettings (as a Landlord)
Sold price: £64000
Postcode: NG19
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This is the best agent I have ever felt with in the 10 years of being a landlord.Excellent communication skills and the most detailed inventory I have ever seen , which protects the landlord in the event of any disputes.
Would definitely recommend , brilliant small business ...
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Comment on agent fees
Good
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5 Star Review
Oct 03,2018
By:
'August'
Oct 03,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: S41
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: S41
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Very quick and efficient response within 24hours.
Always great to deal with very polite, highly recommend pinewood to friends and family...
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5 Star Review
Oct 03,2018
By:
'Abbey'
Oct 03,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: S21
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: S21
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I am new to having a house for the first time and all my queries have been well looked at and responded too very fast. Kay has been very understanding and is easy to approach. I would recommend pinewood to anyone when looking for properties. ...
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5 Star Review
Oct 03,2018
By:
'Brenda'
Oct 03,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DN3
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: DN3
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Sherrell was extremely helpful today as she has been in the past. She has followed up immediately .with the action she said she would take. I am most grateful...
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5 Star Review
Sep 28,2018
By:
'Carolyn'
Sep 28,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: NG
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I rang and requested a statement from Sharrel. This was sent immediately.
Excellent communication skills a pleasure to do business with her.
Thank you...
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5 Star Review
Sep 28,2018
By:
'OvidiuZ'
Sep 28,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG18
Branch: Mansfield, 24 Albert Street
Lettings (as a Tenant)
Postcode: NG18
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Mrs Tracey Taylor..Lovely person and very professional. Me and a friend moved in into a new house about two months ago and she was the agent responsible for us. Always willing to help and always responding asap when we need to sort something out. ...
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Good
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“Wonderful experience...”
5 Star Review
Sep 28,2018
By:
'Oltean'
Sep 28,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Tenant)
Rent PCM: £395
Would you recommend?: Yes
Postcode: NG18
Branch: Mansfield, 24 Albert Street
Lettings (as a Tenant)
Rent PCM: £395
Postcode: NG18
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Myself and my best friend just moved into a lovely home, all thanks to Mrs. Tracey Taylor. Our decision was so easy to make thanks to her. From the start she encouraged us and helped us with everything and her replies were always immediate. There ...
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Comment on agent fees
Really good!
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5 Star Review
Sep 27,2018
By:
'JC'
Sep 27,2018
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Landlord)
Postcode: S40
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Sherrell was brilliant in looking after the accounts on my property, she reguly gave me updates and went well beyond what was expected by helping by tenant deal with the council. Fantastic service...
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Comment on agent fees
OK
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5 Star Review
Sep 20,2018
By:
'Beverley'
Sep 20,2018
Branch: Mansfield, 24 Albert Street
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: NG19
Branch: Mansfield, 24 Albert Street
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NG19
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I was shown around the property by Ellie who was informing and friendly, such a nice welcome. Tracey has dealt with everything for me and made this process painless and organised!! She is professional and friendly, nothing is too much trouble. I feel confident that ...
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Fantastic price for the professionalism and I didn’t have to do much at my end.
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5 Star Review
Sep 12,2018
By:
'Rob'
Sep 12,2018
Branch: Chesterfield, 33 Holywell Street
Services: Sales (as a Buyer)
Sold price: £80000
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Sales (as a Buyer)
Sold price: £80000
Postcode: S40
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As a first time buyer I had no idea what I was doing, I was lost in a world of grief after the death of a family member and searching for a new place to live. It could have been a nightmare, but Sherrell and ...
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Comment on agent fees
Excellent.
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