Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
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Latest Properties

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Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“I had a fantastic experience with pinewood, they offer a ......”

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Dec 02,2014
Minithumbup
By: 'Ash'
Dec 02,2014
1 people found
this helpful
I had a fantastic experience with pinewood, they offer a fantastic service. I'm very happy in my new property....
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“The opportunity to mention staff members is only for two..........”

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Nov 19,2014
Minithumbup
By: 'Sue'
Nov 19,2014
0 people found
this helpful
The opportunity to mention staff members is only for two....in fact all of the staff at Pinewood have been more than helpful. They are always courteous and polite and nothing is too much trouble for them. The company as a whole is well worth ...
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“As a first time user of this letting agency, I ......”

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Nov 18,2014
Minithumbup
By: 'Graham'
Nov 18,2014
0 people found
this helpful
As a first time user of this letting agency, I cannot fault the level of service I have received from the staff, in finding, viewing and finally, renting a property through them. Amy from Pinewood was highly professional during the whole process, and any questions ...
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“Have had no problems at all with Pinewood, they have ......”

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Nov 17,2014
Minithumbup
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Shane
By: 'Liam'
Nov 17,2014
0 people found
this helpful
Have had no problems at all with Pinewood, they have been diligent and speedy in passing on any queries from tenants and dealing with the payment process. Everyone I have dealt with has acted professionally and courteously....
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“My family and i have been in our property for ......”

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Nov 10,2014
Minithumbup
By: 'Becky'
Nov 10,2014
0 people found
this helpful
My family and i have been in our property for just over 6 months. We have not had any problems that havent been solved. The staff are very friendly and helpful and the chap that comes to do the inspections is also very polite and friendly. ...
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“We have been very impressed with how efficiently and professionally ......”

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Nov 05,2014
Minithumbup
By: 'Gill'
Nov 05,2014
0 people found
this helpful
We have been very impressed with how efficiently and professionally Caroline has handled the letting / management of our property. She has provided a high level of customer service, and great communication at all stages so far up to tenant check in....
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“Smooth and easy transition into the property. The services offered ......”

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Nov 04,2014
Minithumbup
By: 'Carl'
Nov 04,2014
0 people found
this helpful
Smooth and easy transition into the property. The services offered are comprehensive and the staff helpful, Caroline in particular has proved invaluable....
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“I am a Professional Landlord with a number of properties ......”

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Oct 29,2014
Minithumbup
By: 'Paul'
Oct 29,2014
0 people found
this helpful
I am a Professional Landlord with a number of properties through the UK. Unfortunately I live some distance from several properties which is not ideal and rely on a Letting Agenst to work with me. Amy helped to ensure the required work was done in ...
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“The whole move was made very quickly and easily by ......”

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Oct 22,2014
Minithumbup
By: 'Kevin'
Oct 22,2014
0 people found
this helpful
The whole move was made very quickly and easily by Caroline. Overall I was very happy with all the service. Thank you....
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“Amy was very nice and helpful also told us everything ......”

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Oct 21,2014
Minithumbup
By: 'Amy'
Oct 21,2014
0 people found
this helpful
Amy was very nice and helpful also told us everything we needed to know. She was very good with talking about the house....
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“Brilliant service all of them.I was satisfied with all ......”

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Oct 20,2014
Minithumbup
By: 'ALL'
Oct 20,2014
0 people found
this helpful
Brilliant service all of them.I was satisfied with all of their service.Very friendly people.I recommend their service....
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Comment on agent fees
very good
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“Caroline has been very professional in every aspect of her ......”

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Oct 17,2014
Minithumbup
By: 'Carol'
Oct 17,2014
0 people found
this helpful
Caroline has been very professional in every aspect of her job, nothing has been too much trouble, as a first time Landlady it was important to me to be able to understand how things worked, she has covered every base with myself as we have ...
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“Naomi went through everything with us so we understood it ......”

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Oct 14,2014
Minithumbup
By: '42'
Oct 14,2014
0 people found
this helpful
Naomi went through everything with us so we understood it all and everything was explained in detail to us about everything that we had to do so we could get it all organised and get moved in as quickly as possible...
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“Was managed efficiently from start to finish with great communications ......”

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Oct 08,2014
Minithumbdown
By: 'Pete'
Oct 08,2014
0 people found
this helpful
Was managed efficiently from start to finish with great communications throughout. Amy was excellent and went out her way to help and make the whole move a pleasure. would highly recommend and would use again in the future....
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“Had a major water leak in bathroom which came through ......”

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Oct 03,2014
Minithumbup
Staff profile picture
Shane
By: 'JAO'
Oct 03,2014
0 people found
this helpful
Had a major water leak in bathroom which came through ceiling in kitchen. Called Pinewoods just after 1.00pm and spoke to Shane. Arranged plumber to be with us by 4.00pm. Plumber arrived by 3.15pm, found problem very quickly and had fixed leak and left by 4.15...
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“I have be thorougly impressed by the service at Pinewood ......”

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Oct 02,2014
Minithumbup
By: 'Kay'
Oct 02,2014
0 people found
this helpful
I have be thorougly impressed by the service at Pinewood lettings, right from the initial valuation appointment to the tenant moving into the property. All my questions were handled in a professional manner and both Naomi and Amy informed me of issues with the house, ...
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“Communication with the office was excellent and any repairs were ......”

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Sep 24,2014
Minithumbup
Staff profile picture
Kay
By: 'Hilary'
Sep 24,2014
0 people found
this helpful
Communication with the office was excellent and any repairs were done quickly and efficiently. The staff were friendly and extremely efficient in all the dealings I had with them....
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Comment on agent fees
I was very happy with the fees
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“Amy has been excellent in keeping us informed about a ......”

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Sep 20,2014
Minithumbup
By: 'Nigel'
Sep 20,2014
0 people found
this helpful
Amy has been excellent in keeping us informed about a particular situation. She has also chased down answers various questions we as the landlord put to her with regads to the situation. Well done and thankyou...
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“Excellent service, good communication throughout. Amy and Naomi very helpful ......”

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Sep 20,2014
Minithumbup
By: 'AC'
Sep 20,2014
0 people found
this helpful
Excellent service, good communication throughout. Amy and Naomi very helpful throughout as always from keeping me updated on potential tenants to finding a tenant and then sending me an email with the relevant paperwork...
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“Kay has always kept me informed re tenants and she ......”

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Sep 19,2014
Minithumbup
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Kay
By: 'Kay'
Sep 19,2014
0 people found
this helpful
Kay has always kept me informed re tenants and she was very helpful when I finally moved into the property myself. Sue has been very helpful when I was considering selling the property....
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Comment on agent fees
Good
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“As a first time landlord I had no idea what ......”

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Sep 11,2014
Minithumbup
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Stacey
By: 'Richard'
Sep 11,2014
0 people found
this helpful
As a first time landlord I had no idea what was involved in renting out a property! Having spoken to the staff at Pinewood they were happy to spend time with me and explain all that I needed to know... They have helped me along ...
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“I found Amy to be both personable and highly professional. ......”

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Sep 10,2014
Minithumbup
By: 'Philip'
Sep 10,2014
0 people found
this helpful
I found Amy to be both personable and highly professional. Communication from Pinewood throughout the process of rental was excellent and responsive. I would recommend Pinewood to others and reiterate that Amy Horobin represents Pinewood to the highest level....
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Comment on agent fees
Competitive and acceptable
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“First impressions - not great. The agent (I will not ......”

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Aug 22,2014
Minithumbup
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Shane
By: 'Bexltl'
Aug 22,2014
2 people found
this helpful
First impressions - not great. The agent (I will not name them) who showed me around the property was scruffy and impolite. She did not try and sell the property to me and was very short when I asked questions. However I decided to go ...
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“Amy was quick and efficient . All problems or questions I ......”

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Aug 22,2014
Minithumbup
By: 'Madeleine'
Aug 22,2014
0 people found
this helpful
Amy was quick and efficient . All problems or questions I had were answered in and orderly fashion.Overall a good ,informative and quality service ....
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“Good service to begin with however on the morning of ......”

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Aug 14,2014
Minithumbup
By: 'Danielle'
Aug 14,2014
0 people found
this helpful
Good service to begin with however on the morning of the move, a lot of stress was caused due to not knowing that the guarantor had to sign an agreement before we got the keys, this all happened 2 hours before we were due to meet ...
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“I was pleased with the service received from Pinewood. My ......”

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Aug 11,2014
Minithumbup
By: 'Richard'
Aug 11,2014
0 people found
this helpful
I was pleased with the service received from Pinewood. My only complaint would be that I was not told about the 2.5% charge for paying the holding deposit by credit card beforehand and that after the transaction had gone through it couldn't be reversed. That cost ...
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“We chose Pinewood Lettings after 'giving up the ghost' with ......”

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Aug 08,2014
Minithumbup
By: 'David'
Aug 08,2014
0 people found
this helpful
We chose Pinewood Lettings after 'giving up the ghost' with our previous letting agent. Our dealings have been with two people and everything we have asked for and expected has been provided. It has been a welcome change to have a good service from a ...
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“I have been pleased with how Pinewood have handled letting ......”

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Aug 06,2014
Minithumbup
By: 'Mark'
Aug 06,2014
0 people found
this helpful
I have been pleased with how Pinewood have handled letting out my property. With it being my first time Amy Horrobin has been very helpful and understanding as has Naomi when Amy is on leave. So a big thanks to both of them!...
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“Very good agent. Looking after the property in a great ......”

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Jul 29,2014
Minithumbup
By: 'Dare'
Jul 29,2014
0 people found
this helpful
Very good agent. Looking after the property in a great way. Communication was good and they keep you informed on the progress of finding new tenants....
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“Shane made the process of check out really easy for ......”

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Jul 15,2014
Minithumbup
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Shane
By: 'Scott'
Jul 15,2014
0 people found
this helpful
Shane made the process of check out really easy for us...he came for a pre inspection which we arranged and was very honest and fair on what we needed to do to get our bond back. This was really good service and feel this ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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