Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
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Latest Properties

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Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“Rebecca advised me promptly of a problem and at my ......”

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Feb 24,2015
Minithumbup
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Rebecca
By: 'SV'
Feb 24,2015
1 people found
this helpful
Rebecca advised me promptly of a problem and at my request ensured the contractor looked after my interests as the landlord and gave feedback as to what the problem was, rather than just spending my money. I felt she looked after my interest as a ...
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“I spoke to Rebecca this morning after returning home from ......”

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Feb 23,2015
Minithumbup
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Rebecca
By: 'SChidlow'
Feb 23,2015
1 people found
this helpful
I spoke to Rebecca this morning after returning home from holiday to a leak from upstairs through the living room ceiling. Rebecca's friendly helpful nature was much appreciated and she was very professional in her attitude with a quick resolution received. She also agreed to ...
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“Responds quickly to any reported problems in the way that ......”

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Feb 22,2015
Minithumbup
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Rebecca
By: 'David'
Feb 22,2015
1 people found
this helpful
Responds quickly to any reported problems in the way that all, agents should do. This creates a system where by as tenants we know that any problem no matter how small will received prompt attention and that it will be dealt with by a capable ...
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“Iam very happy with Kay from day one of moving ......”

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Feb 18,2015
Minithumbup
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Kay
By: 'Anthony'
Feb 18,2015
1 people found
this helpful
Iam very happy with Kay from day one of moving in with the inventory check and just her general warmth to welcome me and my girlfriend to our new home. Kay also was very good in my check out process and delt with it all ...
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“Very prompt attention to our property vacancy with e mails ......”

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Feb 18,2015
Minithumbup
By: 'Mel'
Feb 18,2015
0 people found
this helpful
Very prompt attention to our property vacancy with e mails being sent out to prospective tenants within two days. Follow up emails received the next day. We find Pinewood consistently good at finding excellent tenants for our properties - they are rigorous when vetting potential ...
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“Sherrell was able to resolve a difficult tenant deposit issue. ......”

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Feb 18,2015
Minithumbup
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Sherrell
By: 'Tony'
Feb 18,2015
0 people found
this helpful
Sherrell was able to resolve a difficult tenant deposit issue. She was able to give clear instructions to assist in resolving the issue immediately. Always has a professional and friendly manner each time I have dealings with Pinewood Accounts Department. Thanks Sherrell...
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“The tenant had informed me of an issue at the ......”

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Feb 16,2015
Minithumbup
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Rebecca
By: 'Brett'
Feb 16,2015
1 people found
this helpful
The tenant had informed me of an issue at the property. Rebecca has managed to arrange the repairs to be made to the property very quickly and efficiently with no disruption to me or the tenant. Rebecca has kept me and the tenant up to ...
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“I would like to thank all of the staff at ......”

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Feb 13,2015
Minithumbup
By: 'Paul'
Feb 13,2015
1 people found
this helpful
I would like to thank all of the staff at Pinewood in Chesterfield that have helped us throughout our application process. In particular Lucy Jacklin, she was the first person I made contact with regarding our new rental property and has provided first class customer ...
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“As always a perfect job well performed with a most ......”

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Feb 13,2015
Minithumbup
By: 'IAN'
Feb 13,2015
0 people found
this helpful
As always a perfect job well performed with a most successful outcome for all parties, handled with charm and friendliness....
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“Absolutely amazing service and was very helpful my issues were ......”

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Feb 13,2015
Minithumbup
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Rebecca
By: 'Jordan'
Feb 13,2015
1 people found
this helpful
Absolutely amazing service and was very helpful my issues were sorted out very quickly and i was left feeling very relaxed about the situation knowing Rebecca was doing a cracking job on the other end and sorting everything out.... A credit to the company !!! 10/10...
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“I have always found Pinewood to be very professional when ......”

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Feb 13,2015
Minithumbup
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Shane
By: 'William'
Feb 13,2015
0 people found
this helpful
I have always found Pinewood to be very professional when dealing with me. They regularly keep me informed and up to date. To be honest I rarely think of this property because I am confident in the letting agents and over the years I have ...
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Comment on agent fees
Reasonable amount and worth the cost.
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“Rebecca was very knowledgeable in the subject matter and was ......”

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Feb 12,2015
Minithumbup
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Rebecca
By: 'Chris'
Feb 12,2015
0 people found
this helpful
Rebecca was very knowledgeable in the subject matter and was always very prompt to answer any queries I had. She was also very patient with me as I had several questions that Rebecca knew all the answrrs to and did so in a very professional ...
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Comment on agent fees
I use the guaranteed rent scheme so whilst I don't get the full list amount, I still get paid even when the property is unoccupied, which worked very well.
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“Rebecca dealt very quickly and well with a problem at ......”

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Feb 11,2015
Minithumbup
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Rebecca
By: 'Jonathan'
Feb 11,2015
0 people found
this helpful
Rebecca dealt very quickly and well with a problem at the property, and liaised with the tenants and owner (me) until the problem was dealt with - failure of a fridge/freezer and subsequent purchase and delivery of a new one....
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“I had a very tricky question regarding the potential eviction ......”

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Feb 10,2015
Minithumbup
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Sherrell
By: 'JONEALES'
Feb 10,2015
0 people found
this helpful
I had a very tricky question regarding the potential eviction of a tenant. I spoke to Sherrell (who I hadn't spoken to before) who took me through my next steps in a very professional fashion which was polite but very direct and clear. I needed ...
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“Elizabeth was very helpful and understanding in helping me with ......”

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Feb 10,2015
Minithumbup
By: 'Dean'
Feb 10,2015
0 people found
this helpful
Elizabeth was very helpful and understanding in helping me with regards to a rent arrear I had and if I have any future issues I would not hesitate in seeking her help again....
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“Amy did a great job at the check in. Didn't ......”

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Feb 09,2015
Minithumbup
By: 'Kylemolloy'
Feb 09,2015
0 people found
this helpful
Amy did a great job at the check in. Didn't rush me through things and made sure I understood everything....
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Comment on agent fees
The fees were as expected.
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“Very pleasant and efficient to deal with. A request for ......”

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Feb 09,2015
Minithumbup
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Rebecca
By: 'Em'
Feb 09,2015
0 people found
this helpful
Very pleasant and efficient to deal with. A request for quotes and maintenance work to be carried out was processed very quickly. Makes for stress free property letting....
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“Very helpful and quick to respond ...not quite sure why ......”

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Feb 09,2015
Minithumbup
By: 'Andy'
Feb 09,2015
0 people found
this helpful
Very helpful and quick to respond ... not quite sure why I have to enter 20 words ... So this should pad it out!!!!...
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“Rebecca has dealt quickly and effectively with the queries I ......”

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Feb 09,2015
Minithumbup
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Rebecca
By: 'Lee'
Feb 09,2015
0 people found
this helpful
Rebecca has dealt quickly and effectively with the queries I have had and she is great at communicating and keeping me up to date with any ongoing issues...
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“In general the staff I deal with are great at ......”

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Feb 07,2015
Minithumbup
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Rebecca
By: '2ofakind'
Feb 07,2015
0 people found
this helpful
In general the staff I deal with are great at what they do and I they are welcoming and knowledgable. Unfortunately we aren't the happiest of customers not through pinewood but indeed our landlord who is unwilling to repair anything of significance. We understand that ...
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Comment on agent fees
Personally far too many fees even before you move in so quite a chunk of money is taken even before you start.
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“After having very bad experiences of letting via the borough ......”

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Feb 06,2015
Minithumbup
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Rebecca
By: 'Craig'
Feb 06,2015
0 people found
this helpful
After having very bad experiences of letting via the borough Council, we decided that we were going to move. The council offer us extra point if we were to stay within one of their properties, we had this as an option but our other option ...
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“I have used Pinewood for a number of years on ......”

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Feb 06,2015
Minithumbup
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Rebecca
By: 'Adam'
Feb 06,2015
0 people found
this helpful
I have used Pinewood for a number of years on a full management basis for a property i own in Chesterfield. There communication and professionalism is why after all these years they still manage this particular property and if i had others in the vicinity ...
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Comment on agent fees
Happy with the fee structure from Pinewood.
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“Caroline has always been polite, helpful, and professional with helping ......”

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Feb 05,2015
Minithumbup
By: 'Suzanne'
Feb 05,2015
0 people found
this helpful
Caroline has always been polite, helpful, and professional with helping to find a tenant for our properties. You have gone above and beyond to help with the language barriers and help the tenants with there paperwork. What ever we have asked, Caroline has always gone ...
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“We have used Pinewood lettings for a number of years ......”

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Feb 05,2015
Minithumbup
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Sherrell
By: 'Diane'
Feb 05,2015
0 people found
this helpful
We have used Pinewood lettings for a number of years for the letting of our properties. We have always found them to be very professional, friendly and helpful. They communicate clearly and promptly and we have always had excellent service. They are highly experienced in ...
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“From viewing the property, to finally moving in and being ......”

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Feb 05,2015
Minithumbup
By: 'Abi'
Feb 05,2015
0 people found
this helpful
From viewing the property, to finally moving in and being here 4 months i have mainly dealt with Caroline. She has always been professional, friendly, always there to help and make me feel at ease. She has tried her very best to sort out any issues ...
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“We had a very BAD tenant 4 years ago (complete nightmare). ......”

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Feb 05,2015
Minithumbup
By: 'Arthur'
Feb 05,2015
0 people found
this helpful
We had a very BAD tenant 4 years ago (complete nightmare). Nothing was right cost me many sleepless nights & money. Pinewood did all that could be done & I am sure he cost them money & time. As a landlord I can fully recomend them to other landlords ...
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“Pinewood have managed and let the above properties for me ......”

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Feb 04,2015
Minithumbup
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Sherrell
By: 'Sue'
Feb 04,2015
0 people found
this helpful
Pinewood have managed and let the above properties for me for the last 6/7 years. They also sold another property for me and are at present marketing one of the above properties. I have always found them very helpful and business like and professional. I would ...
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“Caroline has been extremely helpful with the rental of my ......”

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Feb 04,2015
Minithumbup
By: '26'
Feb 04,2015
0 people found
this helpful
Caroline has been extremely helpful with the rental of my property. She is knowledgeable , courteous , professional and efficient. From my first enquiry through to getting it on the market seemed to take no time at all. The photos taken of my property are of excellent ...
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Comment on agent fees
Very reasonable
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“Rang about changing energy meter and a few questions, all ......”

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Feb 04,2015
Minithumbup
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Rebecca
By: 'James'
Feb 04,2015
0 people found
this helpful
Rang about changing energy meter and a few questions, all were answered to an excellent standard, got in touch with the land lord with in literally a minute and rang back instantly with the information required. Very polite and friendly...
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“I had a problem with the washing/drying machine, because ......”

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Feb 03,2015
Minithumbup
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Rebecca
By: 'Vittoria'
Feb 03,2015
0 people found
this helpful
I had a problem with the washing/drying machine, because noone had showen me How it should work and it was no connected to the water tap. She resolved every single problem with it and arranged to talk with the landlord For me about that. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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