Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
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Latest Properties

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Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“I rented this apartment from Pinewood for over 2 years and ......”

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Apr 14,2015
Minithumbup
Staff profile picture
Kay
By: 'Jon'
Apr 14,2015
1 people found
this helpful
I rented this apartment from Pinewood for over 2 years and during that time they were always very professional and very helpful. All the staff have been very helpful at all times. The initial viewing and moving in process was very easy and painless, any problems ...
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“I would just like to say how impressed I am ......”

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Apr 13,2015
Minithumbup
By: 'Caroline'
Apr 13,2015
0 people found
this helpful
I would just like to say how impressed I am with your quick response to my telephone call. As we live so far away in Gloucestershire (although our daughter Claire lives at Doe Lea, Chesterfield) it is so reassuring that someone is out there helping ...
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“I found Rebecca from the maintenance team very friendly and ......”

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Apr 09,2015
Minithumbup
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Rebecca
By: 'Carl'
Apr 09,2015
1 people found
this helpful
I found Rebecca from the maintenance team very friendly and quick to reply to any questions i may have regarding my property. I have been happy with Pinewood as a whole....
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Comment on agent fees
Very fair fees.
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“Assistant was really helpful in taking my payment over phone ......”

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Apr 09,2015
Minithumbup
By: 'NBuckland20'
Apr 09,2015
0 people found
this helpful
Assistant was really helpful in taking my payment over phone as she made it really quick and easy. She was also extremely polite and understanding in my predicament. Pleasure, Thankyou....
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“Response was rapid and and any queries were detailed and ......”

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Apr 08,2015
Minithumbup
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Rebecca
By: 'Jim'
Apr 08,2015
0 people found
this helpful
Response was rapid and and any queries were detailed and accurate. Requested work was quoted quickly and I'm confident work will be completed soon....
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“Once things were agreed and set up, Pinewood have proved ......”

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Apr 08,2015
Minithumbup
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Richard
By: 'David'
Apr 08,2015
0 people found
this helpful
Once things were agreed and set up, Pinewood have proved effective and efficient in all aspects. Courteous and prompt responses every time....
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Comment on agent fees
We feel we are getting value for money and certainly Pinewoods fees are more realistic than many other local agents.
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“I have been delighted with the service from everyone at ......”

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Apr 02,2015
Minithumbup
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Rebecca
By: 'Ro'
Apr 02,2015
0 people found
this helpful
I have been delighted with the service from everyone at the branch. From arranging tradesmen, communication with my representative in Chesterfield, managing the finances and communicating with the tenant on my behalf; everything has been easy and dealt with in a friendly manner. So glad ...
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Comment on agent fees
Very reasonable for the responsibility involved.
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“Excellent service, I feel well informed, problems are solved easily ......”

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Apr 02,2015
Minithumbup
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Sherrell
Staff profile picture
Shane
By: 'Tony'
Apr 02,2015
0 people found
this helpful
Excellent service, I feel well informed, problems are solved easily and quickly, sub contractors that they use all provide a prompt cost effective solution that saves me as a non professional landlord lots of time that I don't have. Many Thanks...
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“They were very helpful when i moved in speeding the ......”

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Apr 02,2015
Minithumbup
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Kay
By: 'Madeleine'
Apr 02,2015
0 people found
this helpful
They were very helpful when i moved in speeding the process up for me.On house inspection they are friendly and have always been happy to fit in around my schedule. We had a broken shower door threw no fault of ours and they were ...
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Comment on agent fees
fees seemed ok but i have nothing to compare with.
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“I found the agents really helpful when I first thought ......”

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Apr 01,2015
Minithumbup
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Rebecca
By: 'Nicola'
Apr 01,2015
0 people found
this helpful
I found the agents really helpful when I first thought about renting out a property. Caroline spent as much time with me as I needed to help me prepare the house and all of the paperwork side of things. She found me excellent tenants and ...
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“Rebecca Cooper contacted me as soon as there was a ......”

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Apr 01,2015
Minithumbup
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Rebecca
By: 'Frieda'
Apr 01,2015
1 people found
this helpful
Rebecca Cooper contacted me as soon as there was a problem with a window at the property and kept in contact while I was trying to contact the tradesman who had fitted windows. Eventually I managed to get a response and I emailed Rebecca to ...
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“I am extremely satisfied with how my issue got dealt ......”

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Apr 01,2015
Minithumbup
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Rebecca
By: 'Tara'
Apr 01,2015
1 people found
this helpful
I am extremely satisfied with how my issue got dealt with this morning. I rang up with the issue that my guttering is overflowing with grass etc and falling over the car/driveway. Someone is expected to come out in the next hour :) don't think ...
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“Reported repairs that needed doing, very friendly and a quick ......”

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Mar 31,2015
Minithumbup
By: 'Jaki'
Mar 31,2015
0 people found
this helpful
Reported repairs that needed doing, very friendly and a quick reply via email with information on which company's would be visiting the property....
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“Elizabeth and the rest of the team at Pinewood keep ......”

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Mar 31,2015
Minithumbup
By: 'David'
Mar 31,2015
0 people found
this helpful
Elizabeth and the rest of the team at Pinewood keep me up to date with what's happening. There are occasional hiccups in rental payments which they chase down and any bits and pieces that need fixing are attended to promptly....
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Comment on agent fees
I paid for the percentage service option which suits me perfectly. They also have a range of service levels which might be useful if I get other properties to let.
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“I've always received great service from Pinewoods over the 8 years ......”

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Mar 31,2015
Minithumbup
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Rebecca
By: 'Chris'
Mar 31,2015
0 people found
this helpful
I've always received great service from Pinewoods over the 8 years they've managed my portfolio. The two most recent issues were handled with an accustomed friendly, prompt and professional manner. Nothing seems to be too much trouble and I value the trust and capability of all ...
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“Deal with a water leak in the property reported by ......”

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Mar 31,2015
Minithumbup
By: 'Nick'
Mar 31,2015
0 people found
this helpful
Deal with a water leak in the property reported by the tenant both quickly and efficiently, balancing the needs of the tenant and landlord...
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“I used Pinewood as letting agents for my property as ......”

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Mar 30,2015
Minithumbup
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Kay
By: 'Mrs'
Mar 30,2015
0 people found
this helpful
I used Pinewood as letting agents for my property as I am often overseas and do not have time to deal with the daily running of a rented property. Staff were extremely efficient and always kept me informed of developments or any problems. They were ...
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Comment on agent fees
I found the fees fair and competitive
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“Elizabeth Llooyd, in accounts, really impressed me by her proactive ......”

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Mar 30,2015
Minithumbup
By: 'Keith'
Mar 30,2015
0 people found
this helpful
Elizabeth Llooyd, in accounts, really impressed me by her proactive and caring customer servicing in ensuring that money was paid on time, after some previous delays in the last couple of months. She took time to talk to the payee, kept me in the loop ...
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“Contacted regarding a leaking tap, and explained I would be ......”

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Mar 30,2015
Minithumbup
By: 'Laura'
Mar 30,2015
0 people found
this helpful
Contacted regarding a leaking tap, and explained I would be away from that day until mid following week, and couldn't get hold of maintenance. All details were taken and then advise they would conact landlord and arrange access while I was away to repair, with ...
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“I have dealth with Rebecca some 9 months now regarding gas ......”

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Mar 30,2015
Minithumbup
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Rebecca
By: 'Gino'
Mar 30,2015
0 people found
this helpful
I have dealth with Rebecca some 9 months now regarding gas boiler fault, fence break, and painting issues. Throughout this time i found Rebecca to be informative, friendly and competent and to resolve issues in a timely and professional manner. I would commend Rebecca highly....
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“fantastic service if you keep to your side of the ......”

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Mar 30,2015
Minithumbup
Staff profile picture
Kay
By: 'joe'
Mar 30,2015
0 people found
this helpful
fantastic service if you keep to your side of the bargain ie keep the property tidy and pay your rent pinewoods will go out there way to help you any problems i had got dealt with asap really good letting agency more could do with ...
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“Very good service, chased up unpaid rent from tenant without ......”

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Mar 27,2015
Minithumbup
By: 'Mr.'
Mar 27,2015
0 people found
this helpful
Very good service, chased up unpaid rent from tenant without me needing to get involved, tenant has now paid in full....
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“elizabeth and sherrel were very helpful they kept me updated ......”

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Mar 27,2015
Minithumbup
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Sherrell
By: 'Lisa'
Mar 27,2015
0 people found
this helpful
elizabeth and sherrel were very helpful they kept me updated on what rent the benefits had paid what u owed and even contacted the benefits for me I have been suffering with helth problems and because of this I have to go to hospital they ...
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“Rebecca has always communicated well with me about my property ......”

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Mar 26,2015
Minithumbup
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Rebecca
By: 'Sue'
Mar 26,2015
0 people found
this helpful
Rebecca has always communicated well with me about my property either by email, text or phoning. This is important to me as I like to be kept in the picture of what is going on and I have had communication problems with other companies that ...
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“I've been a tenant with Pinewood for the past 7 years. ......”

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Mar 26,2015
Minithumbup
By: 'Julie'
Mar 26,2015
0 people found
this helpful
I've been a tenant with Pinewood for the past 7 years. I have only recently been dealing with Elizabeth but she has always been so friendly and professional I had got into a bit of difficulty lately but she was always very understanding and helpful. She ...
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“The level of communication between Pinewoods and myself is excellent. ......”

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Mar 24,2015
Minithumbup
By: 'Sue'
Mar 24,2015
0 people found
this helpful
The level of communication between Pinewoods and myself is excellent. I know what is happening all the time. Maintenance work is completed without any fuss or complications - they make managing the property seem easy and straight forward....
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Comment on agent fees
Fees seem reasonable. The rental was not quite as much as Pinewoods initially anticipated so had to drop by ‚£25 each month.
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“We were well supported from our first introduction to Pinewood. ......”

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Mar 24,2015
Minithumbup
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Kay
By: 'Julie'
Mar 24,2015
0 people found
this helpful
We were well supported from our first introduction to Pinewood. Communication was good and at the times we had inspections of the property it was respectful and not intrusive. I would recommend Pinewood from our personal experience....
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“I used Pinewood Lettings to rent our home, the first ......”

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Mar 23,2015
Minithumbup
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Sherrell
By: 'Steve'
Mar 23,2015
0 people found
this helpful
I used Pinewood Lettings to rent our home, the first time i'd rented my own place. Pinewood made things really easy for me with simple paperwork, and Sherrell was very helpful and friendly. I would definitely use Pinewood to rent again....
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“My interaction with Rachel and Caroline left me completely satisfied. ......”

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Mar 23,2015
Minithumbup
By: 'Brett'
Mar 23,2015
0 people found
this helpful
My interaction with Rachel and Caroline left me completely satisfied. Both went out of their way to go beyond the frontiers of regular service and left me in speechless awe at their dedication, nay, devotion to my cause. Girls, I thank you for finding me ...
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“The property was advertised quickly and efficiently. The agent advised ......”

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Mar 23,2015
Minithumbup
By: 'Sue'
Mar 23,2015
0 people found
this helpful
The property was advertised quickly and efficiently. The agent advised us to increase the rental from the previous let due to market changes. We were informed throughout and a tenant was found quickly. The process was very stress free for us...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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