100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ...
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ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood
A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
6th Feb 2024
reviewed by 'Milly'
11th May 2023
reviewed by 'Nick Paice'
11th Feb 2023
reviewed by 'Lynne Maharry'
19th Mar 2021
reviewed by 'Richard Castle'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £64,000 | £490,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 372 | 3 | 361 | 15 | 62 | 3 | 27 | 0 | 52 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 18,2015
Jul 18,2015
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Sherrell was very prompt in sending some information over to me that I requested. I didn't have to chase this, it was done the moment we had finished the telephone conversation....
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Sep 28, 2015
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Thank you for the review you have left, We at pinewood work on behalf of our tenants and landlords and strive to give the best possible service. ...
Jul 16,2015
Jul 16,2015
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I have had a poor experience with a tenant in this property and I had to rely heavily on support from Pinewood to assist me with this.
The service I received was excellent, particularly from Sherrell Bannister during this period.
When it came to re-letting ...
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Sep 28, 2015
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Thank you John for the review you have left. We are all so glad that you are happy with our service. ...
Jul 16,2015
Jul 16,2015
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The accounts department have done a great job keeping me fully informed about the rental payments from my tenants, this month the tenants were late paying their rent and Elizabeth has tried to contact them a number of times, eventually letting me know immediately when ...
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Oct 24, 2015
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Thank you for your kind words and such a lovely review for both myself and Pinewood Lettings. If I can be of any help in the future, please do let me know.
Kind Regards,
Elizabeth ...
Jul 15,2015
Jul 15,2015
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Excellent service and very speedy responses. The agents above dealt with every problem and enquiry I had. The maintenance in the building and the grounds was fantastic and always clean and tidy....
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Jul 08,2015
Jul 08,2015
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Pinewood have an excellent team that will go out of their way to meet the needs of the tenant while remaining professional and ensuring that the vetting service is complete, which in itself was painless though thorough. All lovely people and a pleasure to do ...
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Jul 07,2015
Jul 07,2015
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I had an issue with the extractor fan not working. I initially contacted Naomi who was very kind to offer advice in regards to checking the issue first before they engaged the services of a contractor. I did this and then as per Naomi's instruction ...
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Jul 04,2015
Jul 04,2015
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Rebecca was polite and efficient in reminding that the landlords gas certificate was due shortly. She filed the document and notified colleagues of this information....
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Jul 02,2015
Jul 02,2015
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Informative, quick response call from a query I had. Dealt with professionally
As a landlord, would recommend Pinewood Lettings agent...
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Jun 30,2015
Jun 30,2015
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I have been a tenant of pinewoods for around 2 years in a previous property and a few weeks in my new property and found pinewood to be very helpful and obliging throughout the initial procedure from start to finish and found them to be very ...
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Jun 30,2015
Jun 30,2015
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Excellent service given,both in supporting me through the process of becoming a tenant and a willingness to answer questions and sort queries out quickly. All the staff are friendly and prefesional at all times when phoning the office Thank you all very much and ...
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Comment on agent fees
Very satisfied with the fees I paid considering the copious amount of paperwork that was generated
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Jun 30,2015
Jun 30,2015
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Rebecca is amazing, She keeps me updated and solves any issues.
She is very supportive.
I can always trust Rebecca to get things sorted and keeps my tenants happy.
She is a pleasure to work with and very understanding and accommodating. I couldn't ask for ...
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Jun 21,2015
Jun 21,2015
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Having returned home to the UK for a month and reviewed my property I have asked for a number of maintenance requests to take place as soon as possible so that I may be able to personally review the work before leaving. Rebecca has been ...
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Jun 21,2015
Jun 21,2015
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We would like to thank Elizabeth, Kay and Stacey and overall would recommend this agent to others. Elizabeth Lloyd was consistently courteous, clear, prompt and friendly in her email and telephone communications with us.
Kay Bowler was efficient, helpful, dedicated, knowledgeable about maintenance issues, and ...
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Oct 24, 2015
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Thank you for such a kind review, we are pleased that you have been satisfied with our service and would be happy to help you again in the future.
Kind Regards,
Elizabeth ...
Jun 17,2015
Jun 17,2015
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Very helpful when dealing with any issues with my properties that pinewood were managing.
I would recommend pinewood for your property management,they take all the stress out of being a landlord...
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Jun 17,2015
Jun 17,2015
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I have found Pinewood Lettings a pleasure to deal with over the past 4 years especially the accounts department, Elizabeth Lloyd has always presented her self professionally in any kind of communication, even when we may be a little late with the rent! I would definitely ...
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Oct 24, 2015
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Hi Stephen,
Thank you for your review, it is nice to know that we have been able to work with you to resolve these problems.
If I can be of any further help in the future please do give me a call.
Kind Regards,
Elizabeth ...
Jun 17,2015
Jun 17,2015
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Rebecca is very approachable and she helps with the communications between the tenant and myself.
She deals with situations promptly, and always makes sure to contact me with anything that the property or the tenant needs.
I am very pleased with the way Rebecca deals ...
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Jun 16,2015
Jun 16,2015
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Excellent service from the team at Pinewood, rented out my property in only a couple of weeks, while I was out of the country, everything was handled professionally and efficiently. And will definitely use them for my next rental property...
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Jun 15,2015
Jun 15,2015
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As a Professional Landlord overseeing properties from a distance, I have found Rebecca manages my properties well and look to fully understand my basic requirements as a landlord - minimising void periods and carrying out necessary repairs as required, with proactive two way communication for ...
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Jun 15,2015
Jun 15,2015
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Having unwittingly missed a rental payment due to being on holiday I received a lovely email from Elizabeth gently prodding me as a reminder. Sorted in no time thank you !!!...
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Oct 24, 2015
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Thank you for such a lovely review for myself & Pinewood Lettings, it was a pleasure to work with you to resolve the issue in no time at all.
Kind Regards,
Elizabeth ...
Jun 12,2015
Jun 12,2015
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I contacted Pinewood about a tenant that they had got for me , what the issue was the tenant was late paying rent, I had a chat with Elizabeth in Chesterfield branch and she gave me some positive advise,I was more than happy what Elizabeth ...
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Oct 24, 2015
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Hi Russ,
Thank you for providing myself & Pinewood Lettings such a lovely review.
If I could be of any help in the near future please do contact me accordingly.
Kind Regards,
Elizabeth ...
Jun 11,2015
Jun 11,2015
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All the employees that I spoke to at Pinewood were very helpful whether it was face to face, on the phone or via email. My circumstances where not straight forward and they always showed professionalism and patience when dealing with me. Rebecca specifically really put ...
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Comment on agent fees
The fees were about what I would expect and were explained in detail so that I understood why and what I was paying for.
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Jun 11,2015
Jun 11,2015
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I used Pinewood to rent my property out.
The service I received has been second to none right from the start.
I've used other letting agents in the past but they don't compare in regards to customer service, value for money and helpfulness.
I'd recommend ...
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Comment on agent fees
Great and well worth the money
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Jun 11,2015
Jun 11,2015
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From the beginning Pinewood and Rebecca have been very good. We are very happy with the property and how quickly we were able to move in. Everything has been dealt with very efficiently and any problems we have had Rebecca has sorted out for us....
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Jun 10,2015
Jun 10,2015
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The customer service was very good. Very polite when dealing with you and kept you updated (we had made a request to maintenance)....
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Oct 24, 2015
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Hi Ruth,
Thank you for leaving such a kind review on allAgents for us.
I am glad we were able to resolve your maintenance issue promptly.
Kind Regards,
Elizabeth ...
Jun 10,2015
Jun 10,2015
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Very polite and efficient in dealing with our request for some maintenance work that needed doing on the property,kept well informed....
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Oct 24, 2015
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Thank you for leaving such a kind review for myself & Pinewood Lettings, it is one of our main priorities to keep tenants like yourself closely updated and I am very pleased that you feel this has been fulfilled.
Kind Regards,
Elizabeth ...
Jun 08,2015
Jun 08,2015
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Ensuring timely maintenance and testing at of equipment at properties using a reliable and cost effective team of contractors. As usual, I was advised in advance of due dates for work, email confirmation was sought from me before committing. Professional and courteous as always....
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Jun 08,2015
Jun 08,2015
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The admin and communications from Pinewood (mainly Rebecca C & Susan D) to myself is prompt and efficient at all times....
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Jun 07,2015
Jun 07,2015
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I have rented with pinewood for over two years. I have mainly dealt with Shane who is very experienced and professional and he has always dealt with any problems promptly . The girls on the fone are friendly and always happy to help. I would definaltly ...
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Jun 04,2015
Jun 04,2015
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A quick and professional repsonse to finding us a new tenant which is the service we have been used to over the years with Pinewood. Naomi was easy to deal with over the phone and keep the communication of documentation clear when using e-mails, a ...
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Comment on agent fees
Market average so reasonable
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Jun 04,2015
Jun 04,2015
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As landlords who live a distance away from our let property, it is essential for us to have complete trust in our letting agent. We have this trust in Pinewood Property Lettings, whose staff are extremely efficient and very professional in their dealings with both ...
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Oct 24, 2015
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Hi Lyn & Graham,
I am glad we have been able to exceed your expectations with regards to our customer service and professionalism.
Thank you for such a kind review, please do not hesitate to contact us if we can be of any further help in the future.
Kind Regards,
Elizabeth ...
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Last updated at 10:49 AM 16/10/2018 by allAgents
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