Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
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Latest Properties

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Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“Rebecca always keeps me fully informed of all items and ......”

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Sep 28,2015
Minithumbup
Staff profile picture
Rebecca
By: 'abcde123'
Sep 28,2015
0 people found
this helpful
Rebecca always keeps me fully informed of all items and makes it very easy to leave the proprty in her hands knowing that it is well managed and looked after...
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“I have been using Pinewood Lettings for over 7 years and ......”

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Sep 24,2015
Minithumbup
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Rebecca
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Shane
By: 'Mike'
Sep 24,2015
0 people found
this helpful
I have been using Pinewood Lettings for over 7 years and throughout that time they have provided an excellent service. They are very responsive and communicate effectively. All matters are handled in a timely manner. In addition the property checks are outstanding, always include photos to ...
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“Pinewood Lettings (Mansfield) have done an excellent job marketing my ......”

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Sep 10,2015
Minithumbup
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Richard
By: 'Philip'
Sep 10,2015
0 people found
this helpful
Pinewood Lettings (Mansfield) have done an excellent job marketing my property and finding 3 tenants so far. Their systems are excellent although need tailoring for my HMO type of Property. Although there have been a couple of slip ups caused by poor cross communication between parties ...
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Comment on agent fees
Very fair and good value
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“I have just moved into my dream apartment after receiving ......”

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Sep 10,2015
Minithumbup
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Richard
By: 'Debbie'
Sep 10,2015
0 people found
this helpful
I have just moved into my dream apartment after receiving excellent service from all the staff at Pinewood in Mansfield, but particularly from Caroline. Caroline went the extra mile to ensure everything ran smoothly and speedily and kept me informed at all times. It was ...
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“Caroline is personable, honest and works with integrity. She couldn't ......”

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Sep 10,2015
Minithumbup
By: 'Ben'
Sep 10,2015
0 people found
this helpful
Caroline is personable, honest and works with integrity. She couldn't have been more helpful. She always called me when she said she would, and kept me up to date with all aspects of the move, from credit reference to scheduling a meeting with the landlord....
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Caroline is a credit to Pinewood, and i couldn't be happier with the service i received. She did everything she could to make the house move as smooth as possible and i would highly recommend Pinewood on the back of this. I'll take this opportunity to say a personal thank you to Caroline.
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By: Caroline Maddox
Oct 02, 2015
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Thank you Ben for your kind review. Means alot to myself and Pinewood Lettings ...

“The agent has been excellent with regards to communication, we ......”

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Sep 08,2015
Minithumbup
By: 'Gio'
Sep 08,2015
0 people found
this helpful
The agent has been excellent with regards to communication, we have mostly dealt with Rebecca and she has been really helpful throughout the entire process and gone out of her way at times to do this. As we are new Landlords we have initially struggled ...
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“Caroline went above and beyond to get my property re-let ......”

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Sep 04,2015
Minithumbup
By: 'Mansfield'
Sep 04,2015
0 people found
this helpful
Caroline went above and beyond to get my property re-let as quickly possible. The situation was a pressured one, but she was professional throughout and got to the end result in the fastest possible manner. Thanks Pinewood Lettings!...
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“Pinewood property letting were great in dealing with and query ......”

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Sep 04,2015
Minithumbup
By: 'Helen'
Sep 04,2015
0 people found
this helpful
Pinewood property letting were great in dealing with and query we had in a professional manner and Caroline in particular went the extra mile to make sure we were getting the service we deserved so a big thank you Caroline. I would definitely use them ...
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Comment on agent fees
Very good price considering the property was new when we moved in so I am very pleased.
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By: Caroline Maddox
Oct 02, 2015
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Thank you Helen for your comments and review. As a serviced based agent, its nice to see that we are doing the right thing for our tenants, as well as Landlords. ...

“Caroline was incredibly professional from the day one and made ......”

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Sep 04,2015
Minithumbup
By: 'Ian'
Sep 04,2015
0 people found
this helpful
Caroline was incredibly professional from the day one and made our tenancy very easy by resolving any issues we had and in all cases went above and beyond her remit so a massive thank you Caroline . I would definitely use pinewood again and would be ...
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Comment on agent fees
I thought it was a excellent price considering it was a 4 bed property that was brand new when we moved in, also looking at prices and demand 2 years on it still seems a excellent price now.
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“I would recommend pinewood to anyone looking for a property ......”

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Sep 04,2015
Minithumbup
By: 'Louisa'
Sep 04,2015
0 people found
this helpful
I would recommend pinewood to anyone looking for a property to rent. Caroline and the team at mansfield are friendly,informative and very professional,and any queries or problems are dealt with quickly and properly. Excellent service all round....
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“We have been landlords with Pinewood since their early days ......”

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Aug 30,2015
Minithumbup
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Stacey
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Kay
By: 'Happy'
Aug 30,2015
0 people found
this helpful
We have been landlords with Pinewood since their early days in Clowne when we began renting out our first property. All of the staff at Pinewood have been helpful when we have needed them, and it is difficult to pick out two for special mention. ...
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Comment on agent fees
Fees are competitive, but some agents provide less service for their money.
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“Outstanding and friendly service. Highly recommended. I found caroline passionate, ......”

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Aug 25,2015
Minithumbup
By: 'Jessica'
Aug 25,2015
0 people found
this helpful
Outstanding and friendly service. Highly recommended. I found caroline passionate, knowledgeable and efficient. I have great confidence in her and have recommended her and the business to many people....
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Comment on agent fees
satisfactory
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“Richard Helped me get the property I have been wanting ......”

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Aug 24,2015
Minithumbup
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Richard
By: 'Katie'
Aug 24,2015
0 people found
this helpful
Richard Helped me get the property I have been wanting for over 2 years, Once agreed Caroline helped me with the process of my tenancy agreement and my guarantors and also kept me up to date by email at all times. I am very happy with ...
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Comment on agent fees
Very Good
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“Rebecca has dealt with my maintenance contract for my property ......”

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Aug 20,2015
Minithumbup
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Rebecca
By: 'Chris'
Aug 20,2015
0 people found
this helpful
Rebecca has dealt with my maintenance contract for my property and the service she has offered has been top notch. Rebecca's knowledge has been fantastic and her customer service skills are phenomenal. Rebecca has made dealing with all the issues encountered by my tenants feel ...
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Comment on agent fees
I paid for the guaranteed rent scheme and have no issues with any of the related costs.
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By: Rebecca Cooper
Aug 20, 2015
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Dear Mr Bruty, Thank you very much for taking the time to leave a comment about your experience, I am thrilled that I was able to meet with your service expectations and look forward to continuing to manage your property efficiently for you. Kind regards, Rebecca Cooper ...

“Pinewood as a whole are absolutely fantastic, they are thorough ......”

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Aug 20,2015
Minithumbup
By: 'Rosiebaker92'
Aug 20,2015
0 people found
this helpful
Pinewood as a whole are absolutely fantastic, they are thorough and clear in what they expect of you as a tenent and they are quick and efficient when it comes emergency repairs. After having a gas leak at my home, I reported it to Pinewood ...
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By: Laura
Aug 24, 2015
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Thank you ever so much for this review, I'm glad I could help so quickly. We as Pinewood will continue working above and beyone expectations and hope your experience with us in future is just as positive. ...

“I would defiantly recommend pinewood properties to let from iv ......”

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Aug 20,2015
Minithumbup
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Shane
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Sherrell
By: 'Shannon'
Aug 20,2015
0 people found
this helpful
I would defiantly recommend pinewood properties to let from iv been a tenant with them for 6years and never once had a problem with anything if it was work that needed doing in the property or any fault with the property it was done and ...
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By: Sherrell Bannister
Sep 28, 2015
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Thank you Shannon for the review you have left, your kinds words are much appreciated. Regards Sherrell ...

“Naomi is really friendly and goes above and beyond to ......”

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Aug 19,2015
Minithumbup
By: 'Suzie'
Aug 19,2015
0 people found
this helpful
Naomi is really friendly and goes above and beyond to make sure everything is smooth and easy for me. The flat was in a really good condition and she went through everything I need to know in detail - and even gave me a 'new ...
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By: Naomi
Aug 20, 2015
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Hi Suzie, thank you for your review! Moving is such a stressful time, and am glad to hear that we have helped that stressful time run more smoothly for you! I hope it all goes well in your new home! Kind Regards, Naomi ...

“We found Rebecca extremely pleasant and helpful in all our ......”

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Aug 18,2015
Minithumbup
Staff profile picture
Rebecca
By: 'Wosskow'
Aug 18,2015
0 people found
this helpful
We found Rebecca extremely pleasant and helpful in all our dealings with her from first enquiry about the property to actually moving in. If she made a promise to do something or look into something for us you could rely on her to do it ...
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Comment on agent fees
Seemed reasonable
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“I have been a tenant with Pinewood in Chesterfield for ......”

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Aug 18,2015
Minithumbup
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Kay
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Rebecca
By: 'Oliver'
Aug 18,2015
0 people found
this helpful
I have been a tenant with Pinewood in Chesterfield for just over 1 year. I have had very few problems with the service that they have provided and maintenance issues have been dealt with quickly and effectively. They are none intrusive and helpful when needed, they ...
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By: Kay Bowler
Aug 20, 2015
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Dear Oliver, Thank you for the review. It is really appreciated. Good luck in your new home. Kind Regards Kay Bowler ...

“Pinewood were very professional but with a personal touch. The ......”

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Aug 15,2015
Minithumbup
By: 'Jon'
Aug 15,2015
0 people found
this helpful
Pinewood were very professional but with a personal touch. The office girls were approachable and friendly and any queries I had were dealt with quickly, often the same day. Rebecca was very knowledgeable about the property I was interested in renting and was again very ...
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“We have been dealing with this agent for a number ......”

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Aug 14,2015
Minithumbup
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Rebecca
By: 'Jack'
Aug 14,2015
0 people found
this helpful
We have been dealing with this agent for a number of years. They have always been most efficient and courteous and we would not want to use another agent in this area....
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“An outstanding service by Rebecca she quick in her reaction ......”

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Aug 13,2015
Minithumbup
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Rebecca
By: 'Paula'
Aug 13,2015
0 people found
this helpful
An outstanding service by Rebecca she quick in her reaction to calls and questions. So willing to help and made the experience much easier. She was quick to get me access to information and support that I required and made me fully aware if the ...
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By: rebecca cooper
Aug 28, 2015
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Hi Paula, Thank you for the five star review. It is lovely to hear such good feedback. Kind Regards Rebecca Cooper ...

“The agents were really helpful in showing prospective tenants round ......”

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Aug 10,2015
Minithumbup
By: 'Derrek'
Aug 10,2015
0 people found
this helpful
The agents were really helpful in showing prospective tenants round our property. With the information they gave us we were able to offer the tenancy to a suitable applicant and reject applications which we didn't feel appropriate for us & the property. Both Rebecca and Naomi ...
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“Rebecca dealt with my query promptly and efficiently getting me ......”

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Aug 06,2015
Minithumbup
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Rebecca
By: 'Louisa'
Aug 06,2015
0 people found
this helpful
Rebecca dealt with my query promptly and efficiently getting me the answers I needed as quickly as possible. The garage door wasn't closing properly and she arranged for it to be checked and for someone to fix it. I have found Rebecca to be very ...
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Comment on agent fees
At the time I started renting the house I think the fees were cheaper than most letting agents in the area.
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“We have used pinewood lettings for about 6 years and always ......”

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Aug 06,2015
Minithumbup
By: 'Sue'
Aug 06,2015
0 people found
this helpful
We have used pinewood lettings for about 6 years and always found them very helpful keeping us informed throughout all stages of the let. Any queries are dealt with efficiently and quickly. They have in total found us 6 tenants for two properties and because of all ...
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“Our washing machine decided to give up on us. Expecting ......”

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Aug 06,2015
Minithumbup
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Rebecca
By: 'Hayley'
Aug 06,2015
0 people found
this helpful
Our washing machine decided to give up on us. Expecting second child any day and having a 2 year old we did panic a little. We rang pinewood and Rebecca sorted this out for us ASAP. Ensuring landlord was contacted that day, and then later putting ...
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By: Rebecca Cooper
Aug 07, 2015
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Let me start by saying a huge congratulations on the birth of your son. Thank you for the kind words and should you ever need further assistance with any maintenance issues, then you know where I am. Kind Regards Rebecca Cooper ...

“Rebecca is always very thorough with her work. She is ......”

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Aug 03,2015
Minithumbup
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Rebecca
By: 'Sue'
Aug 03,2015
0 people found
this helpful
Rebecca is always very thorough with her work. She is polite and friendly on the phone, listens to what I have to say and responds to any queries that I have with a positive and very capable manner....
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“Twice in the last few days I have been contacted ......”

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Jul 30,2015
Minithumbup
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Rebecca
By: 'Jane'
Jul 30,2015
0 people found
this helpful
Twice in the last few days I have been contacted by Rebecca, by phone, voicemail and email, to deal with requests from the tenant of my flat. On each occasion I was left a concise, clear message, followed up by a professional but courteous and ...
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“As my tenant came into difficulty paying the rent ,sherrell ......”

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Jul 21,2015
Minithumbup
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Sherrell
By: 'Mick'
Jul 21,2015
0 people found
this helpful
As my tenant came into difficulty paying the rent ,sherrell made good effort in gathering and informing me of my tenants situation . Also supplied both parties with solid advice on our options. Cheers regards...
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By: Sherrell Bannister
Sep 28, 2015
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Thank you Mick for your kind comments. We at pinewood work hard to get the best outcome for all concerned. Regards Sherrell ...

“Overall very impressed with Pinewood's approach to letting.The enrolment ......”

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Jul 21,2015
Minithumbup
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Rebecca
By: 'APishdar'
Jul 21,2015
0 people found
this helpful
Overall very impressed with Pinewood's approach to letting. The enrolment process was fairly straightforward and and progressed at a good pace. Any issues or maintenance problems we encounter are answered in a timely fashion, either by email or by telephone. Rebecca Cooper is our maintenance ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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