100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ...
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ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood
A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
6th Feb 2024
reviewed by 'Milly'
11th May 2023
reviewed by 'Nick Paice'
11th Feb 2023
reviewed by 'Lynne Maharry'
19th Mar 2021
reviewed by 'Richard Castle'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £64,000 | £490,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 372 | 3 | 361 | 15 | 62 | 3 | 27 | 0 | 52 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
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Mar 07,2016
Mar 07,2016
0
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I have been with Pinewood for the last 4 years and the level of customer service is second to none, always willing to help and fantastic at sorting any problems you may have....
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Comment on agent fees
Very reasonable.
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Mar 08, 2016
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Thank you so much for the kind review you have left. ...
Mar 07,2016
Mar 07,2016
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Thank you for the help you have give. A great company with great staff... One of the best letting agents I have come across!...
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Comment on agent fees
Very good
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Mar 07, 2016
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Hi David. Thank you so much for your kind words regarding myself and our company. Regards Sherrell ...
Mar 07,2016
Mar 07,2016
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Excellent response. Very pleasent telephone manner and friendly. She replied to my request with the details of the workman within 20 mins of my call. Lovely to deal with. Thank you...
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Mar 09, 2016
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Hi Mark. Thank you for the kind review and taking the time to write it. Kind Regards Rebecca Cooper ...
Mar 03,2016
Mar 03,2016
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An oversight from the tenant meant the rent was not paid, this was identified quickly and there was good communication and the 'oversight' was sorted without any problems. Thank you...
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Mar 03, 2016
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Good Morning Sue, Thank you for your kind comments regarding the service you have recently received from myself and Pinewood Lettings. Your review is highly appreciated. Kind Regards, Elizabeth ...
Mar 02,2016
Mar 02,2016
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Went into pinewoods to tell them about the problem i was having and they were very helpful putting me on to the link where i could inform the maintenance department...
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N/A
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Mar 01,2016
Mar 01,2016
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I have found Elizabeth to be very polite and gracious. She is a credit to Pinewood. I would not hesitate to contact her again....
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Comment on agent fees
N/A - I am a tenant.
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Mar 01, 2016
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Hi Diane, Thank you for taking the time to leave such a lovely review for myself and Pinewood Lettings. I look forward to working with you again in the future of your tenancy. Kind Regards, Elizabeth ...
Feb 29,2016
Feb 29,2016
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Rebecca was very help full explained that email was taking a while that day but gave me manatince man number so I could phone him if the email took to long, as I had bin locked in my kitchen that morning an had to take ...
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Comment on agent fees
As this was just a manatince thing they was no change to me
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Feb 24,2016
Feb 24,2016
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excellent speedy response to boiler breakdown. Always kept up to speed with progress and follow up information in a professional yet friendly manner...
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N/A
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“Absolutely brilliant and professional service. So knowledgable and helpful. Always ......”
Feb 23,2016
Feb 23,2016
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Absolutely brilliant and professional service. So knowledgable and helpful. Always feel confident in asking about anything regarding my tenancy,property or contractors....
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Comment on agent fees
Very reasonable
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Feb 23, 2016
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Good Morning, Thank you for taking the time to leave myself and Pinewood Lettings such a kind review - it is highly appreciated! Kind Regards, Elizabeth. ...
Feb 19,2016
Feb 19,2016
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Both of these staff members are fantastic, Caroline has helped us with our move in and our checks, making this a smooth process. Sherrell supported us to extend our contract by another 6 months with ease ! Thanks...
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Feb 22, 2016
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Thank you for taking the time to leave the me and the staff such a wonderful review. ...
Feb 19,2016
Feb 19,2016
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Our boiler broke recently late at night. We were able to ring an emergency number, to which the engineer came out within 20 minutes to stop the leek. The next morning another engineer came out and fixed the boiler. Fantastic fast service....
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Comment on agent fees
Good
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Feb 16,2016
Feb 16,2016
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A fantastic service from an extremely efficient and professional company. Communications were great and the staff very helpful and friendly. A pleasure to deal with and would definitely recommend to a friend and would certainly use the services again....
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Feb 15,2016
Feb 15,2016
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I recently started renting a property through this company and the service was great, Naomi in paticular was brilliant she was friendly and had all the answers to every question that I had and was very professional when I was dealing with her. Overall very ...
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Comment on agent fees
Good for the service provided.
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Feb 13,2016
Feb 13,2016
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Excellent service received, very efficient and prompt at dealing with any queries kept me informed at every stage I'm thankful for everything....
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Comment on agent fees
Good.
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Feb 15, 2016
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Thank you Helen for taking the time to leave a positive and kind review for myself and Pinewood Lettings, if you need anything in the future, please do just let me know ...
Feb 09,2016
Feb 09,2016
0
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Would highly recommend all at Pinewood. Great service for the last three years, all problems dealt with quickly and competently...
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Comment on agent fees
Fair
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Feb 09, 2016
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Hi Liam, Thank you for taking the time to leave this review, it is highly appreciated. We are pleased to hear that you are so happy with the service we provide, if you do require any further assistance in the future please do let me know. Kind Regards, Elizabeth. ...
Feb 09,2016
Feb 09,2016
0
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Very helpful and friendly from the very beginning. Always willing to go the 'extra mile'. Maintenance issues are sorted very quickly and efficiently....
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Comment on agent fees
Great
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Feb 09, 2016
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Hi Anna, Thank you for leaving myself and my colleagues here at Pinewood Lettings such a lovely review. It is a pleasure working with tenants such as yourself and we hope we can continue to exceed your customer expectations in the future. Kind Regards, Elizabeth. ...
Feb 08,2016
Feb 08,2016
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Caroline was very helpful from start to finish and she took her time to answer any questions I had I was very happy with the service that was provided and would highly recommend painwood letting and Caroline...
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Comment on agent fees
Very good
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Feb 08, 2016
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Thank you Martin, we try to provide a great service to both Landlords and tenants ...
Feb 05,2016
Feb 05,2016
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Rebecca was really helpful from when she showed me round until I moved in. She even changed her plans so I could move in when I wanted. Great customer service....
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Comment on agent fees
Reasonable.
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Feb 05, 2016
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Hello Dan, thank you for your review, I appreciate your comment. I hope you enjoy your new home and please let us know if you have any problems! ...
Feb 05,2016
Feb 05,2016
0
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I Had a problem with tenants late payment and Elizabeth sorted out my enquiry quickly and positively to my full satisfaction, I would recommend this letting agency Thank you...
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Comment on agent fees
Yes the fee charged is very reasonable
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Feb 05, 2016
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Good Afternoon, Thank you for taking the time to leave myself and Pinewood Lettings such a complimentary review, it is highly appreciated. I am glad I was able to resolve the issue promptly for you and if I can be of further help in the future please don't hesitate to contact me directly. Kind Regards, Elizabeth. ...
Feb 05,2016
Feb 05,2016
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excellent as always... keep up the good work...very effective work from the team at pinewood... managed to fill my property very quickly.....
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Comment on agent fees
fine
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Feb 04,2016
Feb 04,2016
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Hi,
So Far the team at Mansfield and Chesrerfield have been excellent.
I am very impressed with everything up to this point.
Thank You...
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Comment on agent fees
Very good. Impressed with the option we chose. Suits our needs well
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Feb 04,2016
Feb 04,2016
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No problem, no issue is to much for Caroline, 2nd time I have rented from this company purely because of Caroline .. Professional, prompt, caring and understanding to individual needs. She truly is an asset to the company building a fantastic reputation .. I would recommend to ...
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Comment on agent fees
Kind do attitude, makes everything run smooth n gives the customer confidence in her ability
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Jan 27,2016
Jan 27,2016
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Elizabeth has been excellent in an advisory role for certain property rent issues and always keeps us updated on a day to day basis regarding payments etc .
very happy with the service........
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Comment on agent fees
fees very reasonable.
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Jan 27, 2016
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Good Morning, Thank you for taking the time to supply allAgents with such a kind review of myself and Pinewood Lettings, this is highly appreciated. It has been a pleasure to work on your behalf and resolve the issues recently faced, if you do require any further assistance in the future please do let me know. Kind Regards, Elizabeth. ...
Jan 25,2016
Jan 25,2016
0
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I have always been dealt with in a pleasant and helpful manner and my queries have been dealt with quickly. Excellent service all round....
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Comment on agent fees
Reasonable.
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Jan 26, 2016
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Hi Lisa, Thank you for taking the time to leave myself & Pinewood Lettings such a lovely review. We are pleased to hear that you are happy with our service as one of our many valued tenants. Please do feel free to contact me should you need any help in the future. Kind Regards, Elizabeth ...
Jan 22,2016
Jan 22,2016
0
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Shane was polite and very helpful when he came to do the final inspection, even lent a hand as I was finishing up cleaning. He's been helpful and quick to respond to emails following this....
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Jan 22,2016
Jan 22,2016
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First class service.
Even the MD takes time to visit you and always available.
The accounts handle everything promptly and efficiently and all correspondences are handled in a professional way....
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Comment on agent fees
Very reasonable
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Jan 25, 2016
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Thank you Paul for taking the time to leave us a kind review. Regards Sherrell ...
Jan 21,2016
Jan 21,2016
0
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Overall good and efficient service, both in the letting side as well as the management. Property repairs dealt with swiftly. Re-lets done quickly. The regular property inspections are very re-assuring....
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Comment on agent fees
Standard
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Jan 21, 2016
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Thank you for taking the time to write such a kind review.
Kind Regards
Rebecca ...
Jan 19,2016
Jan 19,2016
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I use the rent collection service which is very good.
Rent is never late and the service is friendly and professional....
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Jan 18,2016
Jan 18,2016
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Rebecca was very friendly and was very quick to try and resolve our problem. Unfortunately the delay of not having authorisation of a new boiler and being left with no source of heating over a weekend was very hard. This however was no fault of ...
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Jan 18,2016
Jan 18,2016
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Sherrell was very helpful today in quickly resolving an erroneous payment. She organised an immediate refund of the money which was in my account by the time I'd finished reading Sherrell's email.
Many thanks for great and quick services. Sherrell is an asset to the ...
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Jan 18, 2016
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Thank you for your kind review. I am glad I was able to help.
Regards Sherrell ...
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Estate Agent in Mansfield 
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