Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“Rebecca was very helpful when we was buying our home. ......”

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Jan 30,2017
Minithumbup
Staff profile picture
Rebecca
By: 'Becky'
Jan 30,2017
0 people found
this helpful
Rebecca was very helpful when we was buying our home. Very quick and efficient responses when we put in our offer. Got back to us straight away....
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“When Stacey came to view my property I found him ......”

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Jan 30,2017
Minithumbup
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Hayley
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Stacey
By: 'Margaret'
Jan 30,2017
0 people found
this helpful
When Stacey came to view my property I found him to be very pleasant and friendly. Very informative, efficient and easy to deal with. When I went into the office he welcomed me with a smile and he was very helpful and friendly again. I ...
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Comment on agent fees
Very reasonable.
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“Very helpful and good communication. Received statements on time and ......”

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Jan 18,2017
Minithumbup
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Sherrell
By: 'Jay'
Jan 18,2017
0 people found
this helpful
Very helpful and good communication. Received statements on time and provided adhoc requests for summary reports as requested. Thank you....
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“So helpful and kept informed of any updates.Always had ......”

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Jan 17,2017
Minithumbup
By: 'Eric'
Jan 17,2017
0 people found
this helpful
So helpful and kept informed of any updates.Always had a quick and detailed response.A pleasure to deal with in person when calling in at the branch....
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Comment on agent fees
Reasonable,can't complain about what was charged.
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“Just a fab service from start to finish. Sherrell Bannister ......”

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Jan 16,2017
Minithumbup
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Sherrell
By: 'Nigel'
Jan 16,2017
0 people found
this helpful
Just a fab service from start to finish. Sherrell Bannister was easy to talk to and very perfessional and understanding at the same time. Would rate her service as 5 star and will be using again in the future. Mr Nigel Chadwick HASLAND...
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Comment on agent fees
Very reasonable
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“Thanks to all in the office for being efficient, courteous ......”

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Jan 12,2017
Minithumbup
By: 'Fiona'
Jan 12,2017
1 people found
this helpful
Thanks to all in the office for being efficient, courteous and for your prompt responses. I appreciate that sometimes I am away and that we can communicate by e mail, and the personal service....
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Comment on agent fees
Good
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“Both ladies have always been efficient and helpful. Gold stars ......”

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Jan 06,2017
Minithumbup
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Julie
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Hayley
By: 'Jane'
Jan 06,2017
0 people found
this helpful
Both ladies have always been efficient and helpful. Gold stars to them! We would recommend them to others any day....
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Comment on agent fees
Very professional teams giving great customer service
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“Caroline was very helpful and it was nice to deal ......”

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Dec 29,2016
Minithumbup
By: 'Laura'
Dec 29,2016
0 people found
this helpful
Caroline was very helpful and it was nice to deal with the same person from the initial viewing right through until the move in day....
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Comment on agent fees
Great communication and very fast at responding to any communications.
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“they worked realy hard to get all paperwork sorted and ......”

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Dec 17,2016
Minithumbup
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Tracey
By: 'laura'
Dec 17,2016
0 people found
this helpful
they worked realy hard to get all paperwork sorted and get me moved in just before Christmas. very friendly staff....
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“The service that the team at Pinewood (Chesterfield) provides is ......”

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Dec 15,2016
Minithumbup
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Kay
By: 'Duncan'
Dec 15,2016
0 people found
this helpful
The service that the team at Pinewood (Chesterfield) provides is efficient and always punctual. It allows for easy management of a property and a swift resolution to any issues, with proactive suggestions offered to address them. This allows for peace of mind and a good ...
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Comment on agent fees
I think the management fees are fairly priced for the service offered.
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“Everything was explained as easy and quick as possible. Would ......”

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Dec 14,2016
Minithumbup
By: 'Karlis'
Dec 14,2016
0 people found
this helpful
Everything was explained as easy and quick as possible. Would definitely recommend this agent and agency! Thank you very much for such an easy move in!...
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“Many thanks for your help and advise for my house ......”

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Dec 02,2016
Minithumbup
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Hayley
By: 'Dave'
Dec 02,2016
0 people found
this helpful
Many thanks for your help and advise for my house sale, which was handled by Hayley who was very professional and helpful throughout, I would definitely use Sell and save again...
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Comment on agent fees
The fee's were average, cheaper than other places
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“Would highly recommend Sell and Save. We found them very ......”

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Nov 20,2016
Minithumbup
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Hayley
Staff profile picture
Stacey
By: 'Lisa'
Nov 20,2016
0 people found
this helpful
Would highly recommend Sell and Save. We found them very helpful and down to earth. They always answered our questions quickly. They provided a friendly service and was professional....
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Comment on agent fees
Very good
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“From start to completion of sale the service levels from ......”

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Nov 17,2016
Minithumbup
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Hayley
By: 'Mr&Mrs'
Nov 17,2016
0 people found
this helpful
From start to completion of sale the service levels from Sell and Save were first class. The marketing and web listings were supported by high quality photographs taken by Paul. Special thanks to Haley and the rest of the team in Chesterfield, you have done ...
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Comment on agent fees
Great value price with high service levels
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“Both representatives we dealt with at Sell and Save were ......”

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Nov 17,2016
Minithumbup
Staff profile picture
Stacey
Staff profile picture
Hayley
By: 'Frances'
Nov 17,2016
0 people found
this helpful
Both representatives we dealt with at Sell and Save were very professional, helpful and friendly. If we had any queries it was good to know they were just at the end of a phone line. Their advice concerning both properties we sold lead to fast ...
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Comment on agent fees
Very reasonable
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“The agents was very organised and knew what they had ......”

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Nov 11,2016
Minithumbup
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Stacey
By: 'Bethany'
Nov 11,2016
0 people found
this helpful
The agents was very organised and knew what they had to do, which made the process of finding a apartment and moving run smoothly and in a professional manner, aswell as being chatty and friendly....
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Comment on agent fees
Good
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“Was kept up to date throughout and the staff were ......”

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Nov 04,2016
Minithumbup
By: 'Phil'
Nov 04,2016
0 people found
this helpful
Was kept up to date throughout and the staff were really helpful. It's a very professional yet personal approach to letting...
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“This is one of the best company's I've ever dealt ......”

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Nov 03,2016
Minithumbup
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Sherrell
By: 'Chris'
Nov 03,2016
0 people found
this helpful
This is one of the best company's I've ever dealt with which is why I've stayed with them for nearly 10 years. All the staff are great but I'm highlighting Sherrell in accounts because she's just helped yet again so is fresh in my mind. Sherrell ...
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Comment on agent fees
No one likes paying fees but these are less than competitors and for the great service they are well worth it.
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“Caroline was amazing, brilliant from the minute we meet her, ......”

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Nov 01,2016
Minithumbup
By: 'Philip'
Nov 01,2016
0 people found
this helpful
Caroline was amazing, brilliant from the minute we meet her, nothing was too much, no question too many(and I asked a lot, sorry Caroline) I am so happy with the property, but even more happier knowing that Caroline is there to help(even when ...
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Comment on agent fees
Good
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“A very professional but also personal agent that always keeps ......”

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Nov 01,2016
Minithumbup
By: 'Matt'
Nov 01,2016
0 people found
this helpful
A very professional but also personal agent that always keeps you update regarding your property. I would advice anyone to use pinewood....
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Comment on agent fees
Good
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“Caroline has been extremely helpful throughout our move. She has ......”

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Oct 30,2016
Minithumbup
By: 'Jess'
Oct 30,2016
0 people found
this helpful
Caroline has been extremely helpful throughout our move. She has kept us up to date with all the details and made us feel comfortable in the transition. Thank you Caroline...
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“Always very helpful and efficient both to phone and email ......”

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Oct 27,2016
Minithumbup
By: 'jonp'
Oct 27,2016
0 people found
this helpful
Always very helpful and efficient both to phone and email inquiries - seemed sympathetic and understanding that the process of selecting somewhere to live is a stressful one....
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Comment on agent fees
OK
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By: Naomi
Oct 27, 2016
View all comments (1)
Thank you very much for your review, it is lovely to hear we have made the process easier for you in what is already a stressful period of moving homes. We hope the move has gone well for you and have settled in well! ...

“We've thoroughly enjoyed living in Chesterfield for the past two ......”

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Oct 25,2016
Minithumbup
Staff profile picture
Kay
By: 'Jon'
Oct 25,2016
0 people found
this helpful
We've thoroughly enjoyed living in Chesterfield for the past two and a half years. We've rented with Pinewoods and have enjoyed doing so; they've responded quickly when we've had issues with the house, and been good in terms of letting us know about inspections and ...
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Comment on agent fees
Seems about average compared to other letting agents. The ideal situation for tenants would be that there weren't any fees apart from the rent - but we appreciate that wouldn't make business sense :) Kept us in the loop re return of deposit
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“Once again Pinewood put the property out and within a ......”

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Oct 20,2016
Minithumbup
By: 'Philip'
Oct 20,2016
0 people found
this helpful
Once again Pinewood put the property out and within a month the tenant is in. I am delighted with Pinewoods' excellent service...
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Comment on agent fees
Within market level
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“I can only give a glowing report regarding the service ......”

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Aug 26,2016
Minithumbup
By: 'John'
Aug 26,2016
0 people found
this helpful
I can only give a glowing report regarding the service I have received from the Mansfield office. They have done everything necessary to ensure that my apartment was taken over by a new tenant in the shortest possible time. In every step of the changeover ...
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Comment on agent fees
Possibly the going rate but I have no information as to other agencies
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“Extremely professional & helpful. Gave good advice and support. Felt happy ......”

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Aug 23,2016
Minithumbup
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Stacey
By: 'Bb'
Aug 23,2016
0 people found
this helpful
Extremely professional & helpful. Gave good advice and support. Felt happy that the property was going to be managed responsibly and that any problems would be dealt with quickly and effectively....
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Comment on agent fees
Reasonable and fair
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“Really lovely staff, very professional, ensured I was supported throughout ......”

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Aug 02,2016
Minithumbup
By: 'Kyra'
Aug 02,2016
0 people found
this helpful
Really lovely staff, very professional, ensured I was supported throughout the whole process and made everything clear, ensured property was to a high standard and made sure I was clear on all paperwork and policies....
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Comment on agent fees
Good
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“We had a little computer glitch, it doesn't affect many ......”

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Jul 29,2016
Minithumbup
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Sherrell
By: 'Satisfied'
Jul 29,2016
0 people found
this helpful
We had a little computer glitch, it doesn't affect many Pinewood Customers, but Sherrell got right on it. She sorted it out and has not let it rest until resolved....
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Comment on agent fees
Reasonable
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“Everyt time I had a question or a problem, i ......”

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Jul 19,2016
Minithumbup
By: 'SarahLou'
Jul 19,2016
0 people found
this helpful
Everyt time I had a question or a problem, i asked both of these agents and they helped me straight away and answered any and every question i had to the best of their knowledge. They were both very helpful with helping me with problems ...
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Comment on agent fees
The fee's were reasonable so i was very happy and willing to pay them.
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By: Caroline Maddox
Jul 19, 2016
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Thank you Sarah, for taking the time to leave a review regarding our services. Should you need anything further, please do let us know. ...

“This is our second property we have got Pinewood letting ......”

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Jul 05,2016
Minithumbup
By: 'Carolyn'
Jul 05,2016
0 people found
this helpful
This is our second property we have got Pinewood letting to manage. Caroline has been the person I have contacted and dealt with for both properties. She has been very professional and approachable giving us advice and suggestions on how best to decorate the property ...
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Comment on agent fees
The fees appear to be the same as all agents
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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