Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“I have used Sell & Save 3 times now and each time ......”

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Jul 13,2017
Minithumbup
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Rebecca
By: 'Donald'
Jul 13,2017
0 people found
this helpful
I have used Sell & Save 3 times now and each time my properties sold within a few weeks. The service in which I received from Rebecca from start to finish was impeccable and always very professional. I would highly recommend Sell & Save to any friends or ...
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Comment on agent fees
great
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“My property has been under Pinewood management for several years ......”

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Jul 13,2017
Minithumbup
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Kay
By: 'Dare'
Jul 13,2017
0 people found
this helpful
My property has been under Pinewood management for several years now. I must say they provide excellent service. They looked after the property very well and ensure the tenant also get the best. The periodic report they produce is thorough. They also communicate very well ...
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Comment on agent fees
Agent fee is competitive with the area
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“Sherrell was absolutely fantastic when after 5 years I gave notice ......”

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Jul 11,2017
Minithumbup
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Sherrell
By: 'Chris'
Jul 11,2017
0 people found
this helpful
Sherrell was absolutely fantastic when after 5 years I gave notice of my departure. She made it seem so easy and talked me through it in simple terms. Great customer service and great presence on the phone....
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“Was really happy with the sell and save team. Hayley ......”

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Jul 11,2017
Minithumbup
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Hayley
By: 'D'
Jul 11,2017
0 people found
this helpful
Was really happy with the sell and save team. Hayley really made the process nice and easy for us. Would highly recommend anybody selling a property to go through sell and save. Many thanks 👍...
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Comment on agent fees
I thought the fees where average to what others where charging.
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“Great service received from all at sell and save in ......”

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Jul 10,2017
Minithumbup
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Hayley
By: 'Pmannable'
Jul 10,2017
0 people found
this helpful
Great service received from all at sell and save in chesterfield. Hayley dealt with us from start to finish and answered any queries we had and made the whole process stress free. Friendly staff would highly recommend 👍 5*...
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Comment on agent fees
Good
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“Was very happy with the service provided , Hayley was especially ......”

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Jul 10,2017
Minithumbup
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Hayley
By: 'MSG333'
Jul 10,2017
1 people found
this helpful
Was very happy with the service provided , Hayley was especially helpful, & answered or resolved any question we had, would highly recommend...
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“Scott will always do his best Will return calls/email ......”

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Jul 10,2017
Minithumbup
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Scott
By: 'Mark'
Jul 10,2017
1 people found
this helpful
Scott will always do his best Will return calls/email and keep you informed Polite and friendly and efficient at all times...
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“Sell and save have been fantastic. I have received great ......”

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Jul 07,2017
Minithumbup
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Hayley
By: 'Annie'
Jul 07,2017
0 people found
this helpful
Sell and save have been fantastic. I have received great service from the day Hayley came and valued my home. Hayley continued to help me along the way and was always there on the phone when ever I needed advice even on my house I ...
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Comment on agent fees
Very good fees and will beat any other agents fees which you can't complain about but doesn't lack in the service you get.
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“I have used Sell and Save a couple of times ......”

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Jul 07,2017
Minithumbup
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Rebecca
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Hayley
By: 'Emma'
Jul 07,2017
0 people found
this helpful
I have used Sell and Save a couple of times now and will definitely be using them again for our next sale. The fees are very reasonable and staff are very helpful and knowledgeable of the local property markets. I mostly dealt with both Rebecca ...
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Comment on agent fees
Very reasonable. I like the fixed fee packages.
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“We have found Pinewood to be very efficient and professional. ......”

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Jul 06,2017
Minithumbup
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Scott
By: 'Rob'
Jul 06,2017
2 people found
this helpful
We have found Pinewood to be very efficient and professional. They have taken all the hassle of managing properties from us and found excellent tenants....
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Comment on agent fees
Good VFM
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“Pinewood were continually very helpful and friendly whilst we were ......”

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Jul 06,2017
Minithumbup
By: 'Faith'
Jul 06,2017
1 people found
this helpful
Pinewood were continually very helpful and friendly whilst we were going through the process of renting a property. They were always on hand to answer questions and made a potentially very stressful process smooth and easy. Thanks for all the help!...
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Comment on agent fees
Similar to other letting agents, and they put in enough work to make it worthwhile.
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“From the first moment that Stacey came to do the ......”

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Jul 05,2017
Minithumbup
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Stacey
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Julie
By: 'Jules'
Jul 05,2017
0 people found
this helpful
From the first moment that Stacey came to do the valuation even giving me a few tips,to Julie doing the photographs everything was handled with great professionalism but at the same time very relaxed with no hard sell pressure. The photographs are fantastic and ...
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Comment on agent fees
Very fair for what you get quality pictures loads of brouchers live on Right move, Zoopla within two days
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“Good experience overall and would recommend to others looking for ......”

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Jul 04,2017
Minithumbup
By: 'Yasmin'
Jul 04,2017
0 people found
this helpful
Good experience overall and would recommend to others looking for a property to rent. Samantha was very helpful and understanding....
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Comment on agent fees
I am happy with the agent fee.
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“Scott has carried out a number of inspections on our ......”

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Jul 04,2017
Minithumbup
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Scott
By: 'Emily'
Jul 04,2017
1 people found
this helpful
Scott has carried out a number of inspections on our property and is always very pleasant. As soon as he walks in he offers to take his shoes off, ask ourselves how we are and is just generally very polite. He always asks if we ...
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“I have always received great service from Pinewoods over the ......”

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Jul 03,2017
Minithumbup
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Julie
By: 'ohno'
Jul 03,2017
1 people found
this helpful
I have always received great service from Pinewoods over the years. Julie has done a wonderful job getting property details and excellent photos up in a very short space of time. Very friendly and professional. Thank you!...
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Comment on agent fees
I've always found Pinewood's fees to be very competitive and given the great service, I don't know how they do this.
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“I highly recomend pinwood lettings and the very helpfull and ......”

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Jul 03,2017
Minithumbup
Staff profile picture
Kay
Staff profile picture
Scott
By: 'Nigel'
Jul 03,2017
1 people found
this helpful
I highly recomend pinwood lettings and the very helpfull and pleasant staff ,particularly kay and scott for bein imformative and professional guidence,also always a pleasure to deal with them ....
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“I have been working with Pinewood, as a Landlord, for ......”

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Jun 30,2017
Minithumbup
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Shane
By: 'Paul'
Jun 30,2017
1 people found
this helpful
I have been working with Pinewood, as a Landlord, for some years now and more intensively recently with Shane to look to resolve some issues and move forward. He has been both proactive and helpful through a difficult period, having these resolved issues, leaving us ...
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Comment on agent fees
Reasonable
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“Sherrell is to be complemented on her very prompt efficient ......”

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Jun 30,2017
Minithumbup
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Sherrell
By: 'Mr'
Jun 30,2017
1 people found
this helpful
Sherrell is to be complemented on her very prompt efficient and caring way in which she handled non payment of rent , following a death in the tenant's family. She showed great empathy together with professionalism for both parties and took time to deal with all ...
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Comment on agent fees
Fees are satisfactory
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“I have dealt with a number of staff across both ......”

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Jun 28,2017
Minithumbup
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Shane
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Sherrell
By: 'Liam'
Jun 28,2017
0 people found
this helpful
I have dealt with a number of staff across both offices Pinewood have and they have always been friendly, competent and dealt with any queries in a timely manner. Would recommend to anyone looking to rent out a property and by all accounts my tenants ...
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Comment on agent fees
Fair and as described
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“I've been dealing with Pinewoods for 2 years and they have ......”

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Jun 28,2017
Minithumbup
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Julie
By: 'Joe'
Jun 28,2017
0 people found
this helpful
I've been dealing with Pinewoods for 2 years and they have never fallen below the standard of excellent. They have been phenomenal in there approach and handling of all aspects of property lettings. I can't single out just 2 of there team because I've dealt with a ...
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Comment on agent fees
Compared to the the agents in Chesterfield, Pinewoods have very competitive fees and matched with their service excellence it's a 'no-brainer' to choose them to manage my properties
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“The Staff at Pinewood have been great at finding a ......”

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Jun 28,2017
Minithumbup
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Tracey
Staff profile picture
Richard
By: 'George'
Jun 28,2017
0 people found
this helpful
The Staff at Pinewood have been great at finding a new tenant. I'd done a lot of refurbishment at the property and didn't want it trashing....
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Comment on agent fees
Very good (they don't have shark fins sticking out of their backs)
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“I have recently moved into a beautiful property, rented via ......”

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Jun 28,2017
Minithumbup
By: 'Lauren'
Jun 28,2017
1 people found
this helpful
I have recently moved into a beautiful property, rented via Pinewood. As a first time letter I was anxious and unsure about the process as a whole but I found staff at Pinewood approachable, polite and very understanding of my circumstances. There has been good ...
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Comment on agent fees
Prices are extremely reasonable in comparison to other letting agents I have had contact with throughout my search for the 'perfect home'.
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“I have used Pinewood's for ten years and have always ......”

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Jun 27,2017
Minithumbup
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Kay
By: 'ohno'
Jun 27,2017
0 people found
this helpful
I have used Pinewood's for ten years and have always found them to be efficient, helpful and totally professional. There are many excellent people working there and I can't name them all here. However, Kay is truly exceptional. She knows her stuff and has a ...
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Comment on agent fees
I think Pinewood's fees are very competitive, especially when you consider the great service provided.
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“Really friendly and helpful - got the my deposit sorted ......”

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Jun 27,2017
Minithumbup
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Sherrell
By: 'Steph'
Jun 27,2017
0 people found
this helpful
Really friendly and helpful - got the my deposit sorted quicker than expected - she helped me get the deposit money via bank transfer...
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“I've rented from Pinewood for years and always had a ......”

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Jun 26,2017
Minithumbup
By: 'Ben'
Jun 26,2017
0 people found
this helpful
I've rented from Pinewood for years and always had a fantastic service from the staff, they are all very accommodating and helpful. Jessica has helped me through my re-sign and answered all of my questions quickly to make it very easy for me....
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“After ringing the maintence office reporting a problem I came ......”

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Jun 25,2017
Minithumbup
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Scott
By: 'Rebecca'
Jun 25,2017
2 people found
this helpful
After ringing the maintence office reporting a problem I came off the phone very happy with the service I was given. Scott was very helpful, professional and efficient when dealing with the problem I had. I found the issue was dealt with quickly, calmly and ...
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Comment on agent fees
Good
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“Worst letting agents I have ever dealt with. Nothing but ......”

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Jun 25,2017
Minithumbdown
By: 'Al'
Jun 25,2017
0 people found
this helpful
Worst letting agents I have ever dealt with. Nothing but issues with them during our tenancy when we've needed them. This is not directed at all staff however certain members when we've had problems are impossible to deal with, both rude and unhelpful. Never get ...
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Comment on agent fees
Standard
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“Sam was absolutely fantastic with helping me and my partner ......”

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Jun 23,2017
Minithumbup
By: 'Tia'
Jun 23,2017
1 people found
this helpful
Sam was absolutely fantastic with helping me and my partner move into our first home together. She made us both feel welcomed and reasurred. She really went out of her way to ensure that we both understood the processes and due to myself working till ...
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Comment on agent fees
Good
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“I have rented properties from Pinewood for the last two ......”

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Jun 23,2017
Minithumbup
By: 'RZ'
Jun 23,2017
3 people found
this helpful
I have rented properties from Pinewood for the last two years (2015-17). The staffs are always very friendly and helpful. I have a very demanding job with unpredictable finishing time. Kate and Rhiannon always tried to accommodate viewing arrangements to suit my timetable. Last August, ...
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“Jessica has been very helpful to me and has always ......”

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Jun 23,2017
Minithumbup
By: 'Tom'
Jun 23,2017
0 people found
this helpful
Jessica has been very helpful to me and has always responded to my emails immediately. I would recommend Pinewood to anyone, very good service received so far!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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