Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
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Estate agents
Letting agents
Latest Properties

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Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“Excellent helpful service from Sherrell! I need to reclaim my ......”

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Oct 27,2017
Minithumbup
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Sherrell
By: 'Kirsty'
Oct 27,2017
0 people found
this helpful
Excellent helpful service from Sherrell! I need to reclaim my rental house after a few years to move back in and I was really concerned about giving my tenants notice as they have been great. Sherrell did all the paperwork for me and also contacted ...
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Comment on agent fees
Good value. I never need to get involved!
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“I rang to request some information to be emailed to ......”

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Oct 20,2017
Minithumbup
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Sherrell
By: 'Sue'
Oct 20,2017
0 people found
this helpful
I rang to request some information to be emailed to me. I spoke to Sherrell who understood immediately what it was I wanted and told me she would forward it immediately. The information was through within a couple of minutes. Thank you Sherrell....
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“Julie is always on hand to sort out any questions ......”

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Oct 18,2017
Minithumbup
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Julie
By: 'Doodlelooloo'
Oct 18,2017
0 people found
this helpful
Julie is always on hand to sort out any questions I have and deals with them in a prompt and professional manner...
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“Excellent Service.. from the very first phone call to request ......”

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Oct 17,2017
Minithumbup
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Tracey
By: 'JKB'
Oct 17,2017
0 people found
this helpful
Excellent Service.. from the very first phone call to request a viewing to moving in the property, we had "Excellent Service". Very professional ....
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I think the Agents fees was good..
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“Excellent service received by Hayley at sell and save. The ......”

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Oct 16,2017
Minithumbup
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Hayley
By: 'Mrs'
Oct 16,2017
0 people found
this helpful
Excellent service received by Hayley at sell and save. The professionalism and customer service is outstanding. She dealt with my house from valuation to the day we completed. Was always happy to answer any questions or give me advice. Highly recommend to anyone looking at ...
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Comment on agent fees
Amazing fees were really competitive and also guaranteed to beat any other fees I was offered.
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“Outstanding -Unfortunately I could only choose 2 people from Pinewood Lettings. ......”

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Oct 10,2017
Minithumbup
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Stacey
Staff profile picture
Julie
By: 'Lu'
Oct 10,2017
0 people found
this helpful
Outstanding -Unfortunately I could only choose 2 people from Pinewood Lettings. If I could have I'd have picked them all. Everyone has been amazing right from the beginning. There's no duplication of role, which for a landlady makes the communication process much easier. The ladies who ...
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Comment on agent fees
The fees are completely broken down and clear and transparent.
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“Excellent personalised service. Hayley appreciated my needs as both a ......”

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Oct 09,2017
Minithumbup
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Hayley
By: 'LD'
Oct 09,2017
0 people found
this helpful
Excellent personalised service. Hayley appreciated my needs as both a vendor and a person, offering excellent advice throughout. She has regularly updated me regarding the process of my sale and always tried her best to promote my property as we tried to secure a buyer. ...
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Comment on agent fees
Excellent. Price bettered from best quote given by other agents.
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“Pinewoods always comes across as a professional and enthusiastic Company . ......”

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Oct 04,2017
Minithumbup
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Julie
By: 'Damian'
Oct 04,2017
0 people found
this helpful
Pinewoods always comes across as a professional and enthusiastic Company . My let was not straightforward and a prospective tenant backed out after putting down a holding deposit . This was frustrating , but Julie and the team worked hard to find a replacement in short order ....
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Comment on agent fees
Competitive .
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“I have the good fortune to deal with Pinewood property ......”

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Oct 03,2017
Minithumbup
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Julie
By: 'Nick'
Oct 03,2017
0 people found
this helpful
I have the good fortune to deal with Pinewood property lettings on a regular basis and have always found all the staff especially Julie, to be very polite, diligent and professional....
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“We've found the services offered by Pinewood to be first ......”

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Oct 02,2017
Minithumbup
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Stacey
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Julie
By: 'Lisa'
Oct 02,2017
0 people found
this helpful
We've found the services offered by Pinewood to be first class. Communication is excellent and their level of customer service rivals others. Stacey is professional, courteous and helpful....
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Comment on agent fees
Good
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“Outstanding. Took control of poor tennant and acted with landlords ......”

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Oct 02,2017
Minithumbup
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Sherrell
By: 'Corner'
Oct 02,2017
0 people found
this helpful
Outstanding. Took control of poor tennant and acted with landlords interests now rents paid and back on track. Nice to talk openly with regards issues took the pain out of letting........
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Comment on agent fees
Prefect good value
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“Kay is always helpful, she listens and helps me find ......”

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Sep 29,2017
Minithumbup
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Kay
By: 'Happy'
Sep 29,2017
0 people found
this helpful
Kay is always helpful, she listens and helps me find the right solution for my needs. I appreciate her support and guidance....
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Comment on agent fees
Pinewoods fees are slightly lower than other, less caring, agents.
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“This is a factual review of our recent experience with ......”

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Sep 25,2017
Minithumbdown
By: 'MrsA'
Sep 25,2017
1 people found
this helpful
This is a factual review of our recent experience with pinewood property. As ex tenants for pinewood property we were very disapointed with the service. At the check in appointment they didn't give us the french door keys and said they would chase up the ...
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“Rebecca was really helpful and kept me updated on the ......”

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Sep 22,2017
Minithumbup
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Rebecca
By: 'NIkkiC'
Sep 22,2017
0 people found
this helpful
Rebecca was really helpful and kept me updated on the progress of the offer that we made on the property, as well as explaining the next steps that needed to be taken. I appreciated the friendly response that I received also....
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“As always very efficient ,prompt service .Kept fully informed through ......”

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Sep 22,2017
Minithumbup
By: 'carl'
Sep 22,2017
0 people found
this helpful
As always very efficient ,prompt service .Kept fully informed through process with new incoming tenants ,used pinewood now for 5 years and very happy and would happily recommend to anyone to use .Had plenty of viewings from when property became vacant....
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Comment on agent fees
good
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“Caroline was great when I first moved in and then ......”

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Sep 20,2017
Minithumbup
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Tracey
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Richard
By: 'Phil'
Sep 20,2017
0 people found
this helpful
Caroline was great when I first moved in and then all correspondence was with Tracey ,both very helpful and very friendly ,and both made me feel very welcome . Big big Thankyou...
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Comment on agent fees
Good
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“Tracey followed through on a potentially serious situation and defused ......”

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Sep 20,2017
Minithumbup
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Tracey
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Richard
By: 'Trickster'
Sep 20,2017
1 people found
this helpful
Tracey followed through on a potentially serious situation and defused the problem through encouragement and persistany so the outcome has been positive...
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Comment on agent fees
The fees are acceptable
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“All the staff we have dealt with have been professional,......”

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Sep 20,2017
Minithumbup
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Stacey
Staff profile picture
Julie
By: 'Andy'
Sep 20,2017
0 people found
this helpful
All the staff we have dealt with have been professional,friendly and informative.Courteous at all times ready with advice when asked.Made the whole experience very easy and comfortable....
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Comment on agent fees
Good
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“Sherell was really helpful throughout the process, would highly recommend ......”

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Sep 12,2017
Minithumbup
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Sherrell
By: 'Alex'
Sep 12,2017
0 people found
this helpful
Sherell was really helpful throughout the process, would highly recommend her as she made what can be a daunting situation much easier for us....
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“We have a good irking relationship with Tracey and we ......”

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Sep 11,2017
Minithumbup
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Tracey
By: 'Pat'
Sep 11,2017
0 people found
this helpful
We have a good irking relationship with Tracey and we have confidence in the work she does for us Pat & Ivan Melbourne...
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Comment on agent fees
Acceptable
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“Hayley at sell and save absolutely brilliant customer service and ......”

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Sep 06,2017
Minithumbup
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Hayley
By: 'Jade'
Sep 06,2017
0 people found
this helpful
Hayley at sell and save absolutely brilliant customer service and very polite would highly recommend speaking to her everytime when ringing them cant thank her enough for all her help and support Her customer service is 5* 1st class service Hayley is a credit to your ...
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Comment on agent fees
good
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“Very helpful at re-letting our property. Dealing with the out-going ......”

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Sep 04,2017
Minithumbup
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Tracey
By: 'S'
Sep 04,2017
0 people found
this helpful
Very helpful at re-letting our property. Dealing with the out-going tenant remedial matters and negotiating the incoming tenant contract....
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Comment on agent fees
Fees are in the higher band from my experience.
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“The service from Rebecca is very Professional in every way.......”

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Sep 04,2017
Minithumbup
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Rebecca
By: 'Barry'
Sep 04,2017
0 people found
this helpful
The service from Rebecca is very Professional in every way. She has kept me up to date on a regular basis and was able to answer any queries. I would highly recommend Rebecca and the sell & save team...
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“Previous experience of the staff, was good but then I ......”

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Aug 31,2017
Minithumbdown
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Tracey
By: 'Disgruntled'
Aug 31,2017
1 people found
this helpful
Previous experience of the staff, was good but then I didn't have much contact with anyone, as I didn't in my opinion need to. Since moving out of the property, my experience has been very poor. The communication between members of staff and my self ...
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Comment on agent fees
Bad, with regards to the service received on checking out.
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“Great communication , constant updates and feed back from dedicated sale ......”

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Aug 31,2017
Minithumbup
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Hayley
By: 'Chris'
Aug 31,2017
0 people found
this helpful
Great communication , constant updates and feed back from dedicated sale negotiators and an all round fantastic service. Quick easy sale...
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Comment on agent fees
Good
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“Scott was really helpful and resolved my issue really quickly. ......”

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Aug 29,2017
Minithumbup
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Scott
By: 'Sarah'
Aug 29,2017
1 people found
this helpful
Scott was really helpful and resolved my issue really quickly. He was friendly and professional and really tried hard to help. You don't get that type of help often these days! He really made me feel as if I wasn't causing a problem and he ...
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Comment on agent fees
I would recommend Scott, not necessarily Pinewood as I've not been a tenant of theirs for long. Scott however was very helpful.
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“I have been extremely impressed with the management and regular ......”

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Aug 28,2017
Minithumbup
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Scott
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Thomas
By: 'JJ'
Aug 28,2017
1 people found
this helpful
I have been extremely impressed with the management and regular reports that I receive regarding my property. Scott has kept me completely informed and has always been a pleasure to deal with. Any maintenance issues have been resolved swiftly with minimum fuss and advice and ...
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Comment on agent fees
The fees are sensible and extremely good value for the amount of work that is put into the regular reports and inspections that are received.
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“Julie has been very helpful throughout the process. She has ......”

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Aug 22,2017
Minithumbup
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Julie
By: 'Richard'
Aug 22,2017
0 people found
this helpful
Julie has been very helpful throughout the process. She has guided and supported me in finding an ideal location and property to suit my needs. I can't speak highly enough of the quality of service from Julie...
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Comment on agent fees
Good and reasonable
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“I spoke to Sherrell today regarding a letter I had ......”

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Aug 21,2017
Minithumbup
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Sherrell
By: 'Lindsey'
Aug 21,2017
0 people found
this helpful
I spoke to Sherrell today regarding a letter I had received. She was cheerful and very helpful and gave me all the information I required to help me make a decision to best suit me....
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Comment on agent fees
Good
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“Pinewood manage twenty properties for me.Samantha has impressed me ......”

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Aug 18,2017
Minithumbup
By: 'H'
Aug 18,2017
0 people found
this helpful
Pinewood manage twenty properties for me.Samantha has impressed me with her diligence, tenacity, initiative, conscientiousness and punctiliousness.An excellent staff member like her can be worth her weight in gold to a progressive organisation....
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Comment on agent fees
Reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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