Pinewood Properties
4.8/5, 895 reviews
98% recommended
100% sales valuation accuracy
99% sales fee satisfaction
ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from PinewoodA truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have ... show more ARLA Letting Agents and Property Management services including Property to Rent and Houses to Rent in Chesterfield, Derbyshire and Mansfield, Nottinghamshire from Pinewood

A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

 View all Reviews 895
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
6th Feb 2024
reviewed by 'Milly'
“Both Tracey and Cheryl have been super helpful for us and supportive along the way. Tracey has answered the most ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
11th Feb 2023
reviewed by 'Lynne Maharry'
“I have been using Pinewood to find tenants for several years and the service has been outstanding. Communication is always ......”
19th Mar 2021
reviewed by 'Richard Castle'
“Pinewood handled the management of my rental property, and then its sale. I found them to be professional and courteous, ......”
8th Jan 2021
reviewed by 'Elaine'
“Estate agent has been brilliant, providing regular updates and very responsive throughout the process of selling my property. Agent was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £64,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
372 3 361 15 62 3 27 0 52 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Pinewood Properties Branches (view all 2)
Chesterfield, S41
Mansfield, NG18

“The sales team at sell and save we're great, they ......”

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Jan 05,2018
Minithumbup
Staff profile picture
Hayley
By: 'Sell'
Jan 05,2018
0 people found
this helpful
The sales team at sell and save we're great, they have helped me with the sales of my home all the way. It was the 1st time I have sold a house and they made it so nice and easy to do, especially are Christmas ...
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“Stacey is a genuine pleasure to deal with, he visited ......”

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Dec 21,2017
Minithumbup
Staff profile picture
Stacey
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Julie
By: 'Hayley'
Dec 21,2017
2 people found
this helpful
Stacey is a genuine pleasure to deal with, he visited us in a timely manner and he gave us a realistic valuation on the property. He was honest, open and clearly very knowledgeable in his field of expertise. I would highly recommend Stacey and his ...
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Comment on agent fees
Excellent and we were given options not just a one size fits all deal.
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“All the staff at Pinewood are really good always helpful ......”

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Dec 21,2017
Minithumbup
Staff profile picture
Sherrell
Staff profile picture
Shane
By: 'Carole'
Dec 21,2017
0 people found
this helpful
All the staff at Pinewood are really good always helpful and efficient I deal with Sherrell and Scott on a regular basis can't speak highly enough of them....
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Comment on agent fees
Good
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“Great service from Scott as always! Gets work done so ......”

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Dec 15,2017
Minithumbup
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Scott
By: 'Amie'
Dec 15,2017
1 people found
this helpful
Great service from Scott as always! Gets work done so Efficiently and a very friendly! Thanks Scott, your an asset to your team! Amie...
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“As always with Pinewood and especially Sherrell excellent customer service, ......”

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Dec 14,2017
Minithumbup
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Sherrell
By: 'kodo'
Dec 14,2017
0 people found
this helpful
As always with Pinewood and especially Sherrell excellent customer service, have been with Pinewood for a long time and everything is always so effortless for me, long may this continue....
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Comment on agent fees
Fine
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“On enquiring about an EPC I had done on a ......”

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Dec 11,2017
Minithumbup
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Rebecca
By: 'Em'
Dec 11,2017
0 people found
this helpful
On enquiring about an EPC I had done on a property, I received a very quick and efficient service. Rebecca was very helpful....
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“Just like the other staff, Rebecca is always courteous, knowledgeable ......”

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Dec 08,2017
Minithumbup
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Rebecca
By: 'Chris'
Dec 08,2017
1 people found
this helpful
Just like the other staff, Rebecca is always courteous, knowledgeable and efficient. I have used Pinewoods for over ten years and have always had excellent service. Even when things don't go to plan, as happens in life, they always find a solution and sort things ...
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Comment on agent fees
Pinewoods fees are very competitive. For the level of service they provide I don't think you'll find any other other agent that's as competitive, especially one providing the reliable, excellent service that Pinewoods does.
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“Excellent service and timely responses as usual. Great effort and ......”

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Dec 08,2017
Minithumbup
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Tracey
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Ellie
By: 'Happy'
Dec 08,2017
0 people found
this helpful
Excellent service and timely responses as usual. Great effort and sincerely appreciated. The effort was sincere and provided credible unique responses not stock answers....
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Comment on agent fees
Good
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“Rebecca was very helpful on the phone, made me feel ......”

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Dec 07,2017
Minithumbup
Staff profile picture
Rebecca
By: 'Eva'
Dec 07,2017
0 people found
this helpful
Rebecca was very helpful on the phone, made me feel at easy, and dealt with the issue promptly. I was very happy with the professionalism and help....
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Comment on agent fees
Good
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“Rebecca has been very helpful in regards to renewing my ......”

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Dec 06,2017
Minithumbup
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Rebecca
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Scott
By: 'Sammy'
Dec 06,2017
0 people found
this helpful
Rebecca has been very helpful in regards to renewing my tenancy contract. Scott is very helpful in regards to any maintenance questions we have and on our inspections too....
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“Just over three months into my tenancy and I feel ......”

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Dec 05,2017
Minithumbup
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Rebecca
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Scott
By: 'Peter'
Dec 05,2017
0 people found
this helpful
Just over three months into my tenancy and I feel settled as betokened by my opting to rent the property for a further six months. My dealings with Pinewood have been largely through Rebecca and Scott. These have been conducted in a very friendly and ...
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Comment on agent fees
I presume the fees charged eg £66 for contract renewal are relatively standard. I am unsure this represents value for money as as far as I can see the contract is effectively a copy of the first issued to me. Is this fee charged at each tenancy agreement renewal?
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“Over the past 2-3 years Rebecca Cooper has dealt with ......”

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Dec 05,2017
Minithumbup
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Rebecca
By: 'RB'
Dec 05,2017
0 people found
this helpful
Over the past 2-3 years Rebecca Cooper has dealt with maintenance issues at my property very promptly, efficiently and courteously....
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Comment on agent fees
Fees are fair and reasonable.
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“Thomas was able to sort my query first time. He ......”

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Dec 01,2017
Minithumbup
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Thomas
By: 'Andrew'
Dec 01,2017
1 people found
this helpful
Thomas was able to sort my query first time. He was professional and provided the information I needed very promptly after our call....
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“Rebecca has always been very much on the ball both ......”

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Nov 30,2017
Minithumbup
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Rebecca
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Rebecca
By: 'Kanaveral'
Nov 30,2017
0 people found
this helpful
Rebecca has always been very much on the ball both in terms of managing my rental properties and also in terms of selling one of these properties. This sale encountered a number of problems with the first agreed purchaser who eventually " disappeared ". Further problems were ...
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Comment on agent fees
Perfectly standard
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“We have rented with Pinewoods for the last few years ......”

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Nov 30,2017
Minithumbup
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Shane
Staff profile picture
Sherrell
By: 'J&K'
Nov 30,2017
0 people found
this helpful
We have rented with Pinewoods for the last few years and have always found Shane to be very professional and very helpful in any dealings we have had. Any issues we have ever had have always been quickly dealt with by him....
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Comment on agent fees
Quite reasonable
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“Having been a landlord with Pinewood lettings for nearly 10 years ......”

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Nov 22,2017
Minithumbup
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Rebecca
Staff profile picture
Sherrell
By: 'P'
Nov 22,2017
0 people found
this helpful
Having been a landlord with Pinewood lettings for nearly 10 years I have found them very professional in their approach and they have managed my properties very well over the years. Credit to Rebecca Cooper who has assisted me with any property issues and also Sherrell ...
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“We have used sell and save on numerous occasions and ......”

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Nov 21,2017
Minithumbup
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Rebecca
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Hayley
By: 'Andrew'
Nov 21,2017
0 people found
this helpful
We have used sell and save on numerous occasions and they have saved us thousands. Two properties sold in less than a week! The staff especially Rebecca and Hayley are great very friendly, helpful and clearly know their stuff. Every part of the process from ...
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Comment on agent fees
Brilliant less than any commission agent
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“Always brilliant service from the team especially Tracey and Richard, ......”

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Nov 21,2017
Minithumbup
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Tracey
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Richard
By: 'Michelle'
Nov 21,2017
0 people found
this helpful
Always brilliant service from the team especially Tracey and Richard, they are always there to help no matter what. Keep up the good work....
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Comment on agent fees
Ibdont have any issues with the fees
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“Rebecca has been very helpful negotiating the purchase of my ......”

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Nov 21,2017
Minithumbup
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Rebecca
By: 'N'
Nov 21,2017
0 people found
this helpful
Rebecca has been very helpful negotiating the purchase of my new home and during the time up to completion keeping me updated with all stages of the purchase - thank you...
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Comment on agent fees
Not applicable for the purchase of the property.
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“I have been a landlord with Pinewood for a long ......”

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Nov 21,2017
Minithumbup
Staff profile picture
Kay
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Rebecca
By: 'Angus'
Nov 21,2017
0 people found
this helpful
I have been a landlord with Pinewood for a long time and they have always been professional and provided an excellent full management service for my property in Chesterfield. The property inspections are very detailed and I would strongly recommend their services....
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Comment on agent fees
Very competitive
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“I have dealt with Pinewoods as both a tenant and ......”

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Nov 21,2017
Minithumbup
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Kay
By: 'Carl'
Nov 21,2017
0 people found
this helpful
I have dealt with Pinewoods as both a tenant and Landlord. It was their checks and dealings with me as a tenant that persuaded me to use their services when i decided to let my property after moving abroad. They keep me informed and up ...
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Comment on agent fees
I find the fees for the Guarenteed Rent scheme right for the service. Although less than you get from non guarenteed, if you have have a tenant that moves out every 6 months, you actually receive more net income.
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“Great service, pleased my tenant has renewed again with Pinewood. ......”

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Nov 16,2017
Minithumbup
By: 'Ross'
Nov 16,2017
1 people found
this helpful
Great service, pleased my tenant has renewed again with Pinewood. My property has been constantly let since I've used this agent. Would recommend to anyone....
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Comment on agent fees
fees are fair, good service
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“As a landlord, I've had good service from Rebecca cooper ......”

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Nov 14,2017
Minithumbup
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Rebecca
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Sherrell
By: 'Mr'
Nov 14,2017
0 people found
this helpful
As a landlord, I've had good service from Rebecca cooper sorting out maintenance issues with my property, also Sherrell bannister in the accounts is always helpful....
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Comment on agent fees
Would say it’s value for money, with the service I received
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“I always found Julie to be very helpful with a ......”

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Nov 13,2017
Minithumbup
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Julie
By: 'Paul'
Nov 13,2017
1 people found
this helpful
I always found Julie to be very helpful with a friendly manner, and a very professional attitude towards her work....
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Comment on agent fees
Fees were good
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“Sherrell was prompt in her response to my queries and ......”

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Nov 08,2017
Minithumbup
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Sherrell
By: 'C.Watkins'
Nov 08,2017
0 people found
this helpful
Sherrell was prompt in her response to my queries and was clear and concise with all of her information to myself. She was a great help....
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“I have used Pinewood lettings for the last three years ......”

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Nov 04,2017
Minithumbup
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Julie
By: 'wesley'
Nov 04,2017
0 people found
this helpful
I have used Pinewood lettings for the last three years to secure tenants for my 3 and 2 bedroom properties. The customer service is fantastic and I am always kept fully up to date with all viewings and progress feedback. The adverts for my properties goes up ...
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Comment on agent fees
good
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“Pinewood have managed my property for some years now and ......”

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Nov 03,2017
Minithumbup
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Rebecca
Staff profile picture
Scott
By: 'Tony'
Nov 03,2017
0 people found
this helpful
Pinewood have managed my property for some years now and I have always enjoyed an excellent working relationship with them. The communications and service provided by them is excellent and the network of tradesman they use to resolve property issues also perform to the same ...
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“Both girls are helpful and efficient in dealing with any ......”

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Nov 01,2017
Minithumbup
By: 'Steph'
Nov 01,2017
0 people found
this helpful
Both girls are helpful and efficient in dealing with any inquiries you may have moving into a property. Kate showed us around and was informative and professional at all times, during the referencing process i called on regular basis to get an update and always ...
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Comment on agent fees
Competitive
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“The agent has been exceptional! Kay has been really helpful ......”

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Nov 01,2017
Minithumbup
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Kay
By: 'Gio'
Nov 01,2017
0 people found
this helpful
The agent has been exceptional! Kay has been really helpful and honest. I have been with this agent for a couple of years now and I have been very impressed with the service and low priced maintenance quotes. A+++...
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Comment on agent fees
Appropriate for the service.
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“Received a professional and efficient service from Sell and Save ......”

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Oct 27,2017
Minithumbup
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Rebecca
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Hayley
By: 'Nicola'
Oct 27,2017
0 people found
this helpful
Received a professional and efficient service from Sell and Save when buying our recent property. Rebecca dealt with all the negotiations quickly and kept me involved throughout. Hayley dealt with my queries the later end of the sale. Thank you girls, would definitely recommend 😊...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties

Regional Awards won by Pinewood Properties

Individual Branch Awards

Mansfield, NG18



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