Featured Review
a
“Special thanks to Lisa Aspinall , Nowshia War......”
5 Star Review
Sep 26,2022
By:
'Dr G Kohli'
Sep 26,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Buyer)
Sold price: £150000
Would you recommend?: Yes
Postcode: SK4
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Buyer)
Sold price: £150000
Postcode: SK4
0
people found
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Special thanks to Lisa Aspinall , Nowshia Waring , Matt Johnson and the entire Philip James Kennedy ( Heatons) team.
The team is very helpful . Communication is excellent. In fact they are the best estate agents in Heatons .
The entire sales / purchase process was made stress free by ...
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Featured Review
a
“Very professional, I couldn't have asked for ......”
5 Star Review
Nov 05,2022
By:
'andrea'
Nov 05,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £421000
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £421000
Postcode: M34
0
people found
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Very professional, I couldn't have asked for anything more! The team kept me in touch with proceedings at all times. They were helpful and caring and had some great advice, quite essential when going on the property market these days, especially when I hadn't moved ...
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Featured Review
a
“All I can say is thank god for Lisa from Phil......”
5 Star Review
Aug 01,2022
By:
'Angela Cole'
Aug 01,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Buyer)
Sold price: £255500
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Buyer)
Sold price: £255500
Postcode: M34
0
people found
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All I can say is thank god for Lisa from Philip James she kept me updated of all matters regarding the purchase and my move also went above and beyond, while Lisa went on a well deserved holiday Franca was also keeping me up to ...
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Featured Review
a
“A highly recommended professional and personable service....”
5 Star Review
Jan 20,2023
By:
'Carl Askew'
Jan 20,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £246200
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £246200
Postcode: M34
0
people found
this helpful
A brilliant service from start to finish. Franca assisted when we listed the house and then Lisa continued the process when we found a buyer. I want to thank Lisa in particular as she was very understanding, patient and professional when dealing with the many ...
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Featured Review
a
“Philip James was great from start to finish...”
5 Star Review
Nov 23,2022
By:
'Jay'
Nov 23,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Lettings (as a Tenant)
Rent PCM: £188000
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Lettings (as a Tenant)
Rent PCM: £188000
Postcode: M34
0
people found
this helpful
The treatment we got from Philip James was great from start to finish! I would highly recommend them to anyone and everyone!! We had a few issues with our onward purchase (unfortunately not through Philip James) and Lisa was like an ally for us.
Our ...
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0
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“I recently sold my property through Philip James Partnership and ......”
5 Star Review
Sep 30,2014
By:
'Matt'
Sep 30,2014
Branch: Manchester, 679 Wilmslow Road
Services: Sales (as a Vendor)
Sold price: £151000
Would you recommend?: Yes
Postcode: M22
Branch: Manchester, 679 Wilmslow Road
Sales (as a Vendor)
Sold price: £151000
Postcode: M22
0
people found
this helpful
I recently sold my property through Philip James Partnership and would high recommend them to other prospective sellers in the South Manchester area.
When our property was first placed on the market we agreed to target a higher sale price at my request to test ...
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0
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“It takes ages for Phillip James to fix things in ......”
1 Star Review
Sep 24,2014
By:
'Lina'
Sep 24,2014
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Manchester, 147 - 151 Burton Road
Lettings (as a Tenant)
Postcode:
0
people found
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It takes ages for Phillip James to fix things in my flat. There have been a number of things that needed to be repair such as the front door handle, the bath, the bathroom floor and after reporting this issues it takes forever for someone ...
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0
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Yes
“Attractive sales brochure; excellent communication and very helpful team of ......”
5 Star Review
Sep 15,2014
By:
'Keren'
Sep 15,2014
Branch: Manchester, 679 Wilmslow Road
Services: Sales (as a Vendor)
Sold price: £925000
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Sales (as a Vendor)
Sold price: £925000
Postcode: M20
0
people found
this helpful
Attractive sales brochure; excellent communication and very helpful team of staff with regard to arranging viewings and accompanying potential purchasers without my involvement, despite some staff changes. Rob was particularly supportive after a difficult period between exchange of contracts and completion, arranging a second removal ...
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0
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“I have found buying my first property extremely stressful and ......”
4 Star Review
Sep 11,2014
By:
'Happy'
Sep 11,2014
Branch: Manchester, 679 Wilmslow Road
Services: Sales (as a Buyer)
Sold price: £149950
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Sales (as a Buyer)
Sold price: £149950
Postcode: M20
0
people found
this helpful
I have found buying my first property extremely stressful and time consuming. I naively thought that saving the deposit was the hard part! After having my offer accepted on early May I had thought it would be smooth sailing from there onwards. Unfortunately I encountered ...
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0
people found
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“Having to deal with property inspections can be quite daunting ......”
4 Star Review
Sep 10,2014
By:
'Mr'
Sep 10,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Landlord)
Rent PCM: £580
Would you recommend?: Yes
Postcode: M8
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Landlord)
Rent PCM: £580
Postcode: M8
0
people found
this helpful
Having to deal with property inspections can be quite daunting and difficult especially if tenants are not looking after your property well. We have found these inspections a lot less difficult when you have someone who is able to spot potential issues and deal with ...
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0
people found
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“I have been a landlord with Philip James for over 10 ......”
5 Star Review
Sep 03,2014
By:
'Greenb'
Sep 03,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Landlord)
Rent PCM: £750
Postcode: M20
0
people found
this helpful
I have been a landlord with Philip James for over 10 years
They have never missed a monthly payment and they are never late with statements
Thanks it helps me a lot over the past few year during the recession
I will be looking at buying ...
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Comment on agent fees
Everybody would like to pay less
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“This is the second time I have used the Didsbury ......”
5 Star Review
Aug 28,2014
By:
'R'
Aug 28,2014
Branch: Manchester, 679 Wilmslow Road
Services: Sales (as a Vendor)
Sold price: £344950
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Sales (as a Vendor)
Sold price: £344950
Postcode: M20
0
people found
this helpful
This is the second time I have used the Didsbury office of Philip James to sell properties. On both occasions I have been impressed with the service offered. Throughout the process I felt that the team were responsive to my needs and concerns. I was ...
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0
people found
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“Philip James manage a number of properties for me in ......”
5 Star Review
Aug 21,2014
By:
'Conor'
Aug 21,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: M3
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Landlord)
Rent PCM: £550
Postcode: M3
0
people found
this helpful
Philip James manage a number of properties for me in Abito and they both let and manage the units. I have always found their service second to none. They communicate clearly and in a timely manner, keeping me fully informed about the apartments and the ...
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0
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“Philip James Property ¢â‚¬ËœManagement'Philip James claims to have ¢â‚¬Ëœthe best ......”
1 Star Review
Aug 14,2014
By:
'Philip'
Aug 14,2014
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: M53D
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £650
Postcode: M53D
0
people found
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Philip James Property ¢â‚¬ËœManagement'
Philip James claims to have ¢â‚¬Ëœthe best team in town,' a rather bold statement and one I strongly disagree. Having lured us in with friendly faces and promises of fast action on any issues we entered our contract with high ...
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What agent could do to change your mind?
They could have fixed the leak when we first reported it. Or even just sent someone round to assure us something was being done.
Once they had set the cockroach traps they should have sent someone round to collect them.
When ringing up to ask about a seemingly faulty dishwasher and being told someone will ring me back the next day. Not having to wait a week until I call back again.
They should have replaced the carpets when they told us they would.
They should have dealt with the leak issue themselves rather than sending us to get the tenants upstairs detail, and getting us to email them pictures.
The should not have rang us after we had left. Asking where the internet plug is.
The should not have rang us after we had left to ask which electricity supplier we used.
Attached Filesnbsp;
Comment on agent fees
There was no rolling contract offered after our first 6 months. ‚£150 admin fee to stay.
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“I have been a client of Philip James's for a ......”
5 Star Review
Aug 12,2014
By:
'Klaus'
Aug 12,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: Yes
Postcode: M19
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Landlord)
Rent PCM: £700
Postcode: M19
0
people found
this helpful
I have been a client of Philip James's for a number of years. Not living in Manchester PJ are managing my property in Didsbury to my full satisfaction. The team is courteous, efficient and quick to respond to any queries I may have had.....even ...
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0
people found
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“I have always found Philip James really helpful at the ......”
5 Star Review
Aug 08,2014
By:
'Kim'
Aug 08,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M12
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Landlord)
Postcode: M12
0
people found
this helpful
I have always found Philip James really helpful at the lettings side of their business. I have dealt with a lot of agents over the years but these are trouble free. I deal a lot with Mark Lambley with maintenance issues on a particularly difficult ...
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0
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“I needed to rent my property out which is near ......”
5 Star Review
Jul 25,2014
By:
'Bobbie'
Jul 25,2014
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Landlord)
Rent PCM: £1
Would you recommend?: Yes
Postcode: M13
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Landlord)
Rent PCM: £1
Postcode: M13
0
people found
this helpful
I needed to rent my property out which is near the centre of Manchester and phoned a number of Estate Agents up to get a feel for the market. The first member of staff I had contact with at Philip James was very helpful and ...
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Comment on agent fees
Very competitive
0
people found
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“Awful service, appalling problem management skills. I have an above ......”
1 Star Review
Jul 22,2014
By:
'Andy'
Jul 22,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Landlord)
Postcode: M20
1
people found
this helpful
Awful service, appalling problem management skills. I have an above standard house but the tenant is now refusing to pay rent - all due to the level of service provided by philip james. They give both me and the tenant inconsistent messages, take forever to ...
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1
people found
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“I echo the sentiments of a previous reviewer who said ......”
1 Star Review
Jul 21,2014
By:
'Disgruntled'
Jul 21,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: M16
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £675
Postcode: M16
0
people found
this helpful
I echo the sentiments of a previous reviewer who said that, before everything was signed and sealed, service was great, but afterwards it depreciated. What saddens me most is that I have enjoyed living in a lovely flat for three years and, at the moment ...
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What agent could do to change your mind?
It would have actually been very, very simple indeed to sort out the matter to my satisfaction.
1. Acknowledge and recognise the discomfort cause to me by sleeping in a stiflingly-hot and unventilated room.
2. Pay off the debt to the electricity company which resulted from use of the fan to cool the room in August 2013, since it is the structural problems which were responsible for this and not me.
3. Provide me with an energy-efficient fan to cool the room until such a time as structural work can be done to ventilate the room, and take responsibility for the extra electricity costs for this.
Attached Filesnbsp;
Comment on agent fees
Pointless renewal fees charged each year; money for nothing.
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“Andrzej Zarow who works within property management has provided us ......”
5 Star Review
Jul 20,2014
By:
'Aimee'
Jul 20,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Postcode: M4
0
people found
this helpful
Andrzej Zarow who works within property management has provided us an excellent service from start to finish. He communicated with myself and my friend and kept us up to date with every issue we had when we first moved into the property. He also resolved ...
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Comment on agent fees
The fees where reduced but are really pricey. This needs to be looked at
0
people found
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“I can highly recommend Philip James both as letting agents ......”
5 Star Review
Jul 16,2014
By:
'Carol'
Jul 16,2014
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Sales (as a Vendor)
Sold price: £124000
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Sales (as a Vendor)
Sold price: £124000
Postcode: M4
0
people found
this helpful
I can highly recommend Philip James both as letting agents and estate agents. Attention to detail second to none, maintaining communication with all parties promptly, dealing with issues efficiently and timeously. My investment may have been a mistake but the best thing I did was ...
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0
people found
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“They do a first come first served basis. Had a ......”
1 Star Review
Jul 09,2014
By:
'maria'
Jul 09,2014
Branch: Stockport, 218 Heaton Moor Road
Services: Lettings (Prospective customer)
Rent PCM: £650
Would you recommend?: No
Postcode: WYTH
Branch: Stockport, 218 Heaton Moor Road
Lettings (Prospective customer)
Rent PCM: £650
Postcode: WYTH
0
people found
this helpful
They do a first come first served basis. Had a viewing for the house at 5. Rang me at 4 asking if its still OK for viewing at 5 I confirmed. Rang me at 4.30 saying they have accepted an offer that was placed last week. My partner already ...
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0
people found
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“I would like to say a special thank you to ......”
5 Star Review
Jun 25,2014
By:
'MR'
Jun 25,2014
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Postcode: M4
0
people found
this helpful
I would like to say a special thank you to Danielle Beswick for finally sorting the issues in my flat, really friendly and efficient service - a big thank you!!
I had previously tried to get this sorted with the maintenance team however often my ...
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0
people found
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“Excellent service and management of our property with this superb ......”
5 Star Review
Jun 24,2014
By:
'P'
Jun 24,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Landlord)
Rent PCM: £695
Postcode: M20
0
people found
this helpful
Excellent service and management of our property with this superb team at Phillip James. They managed to get a tenant in extremely quickly and the whole thing worked like clockwork with minimum disruption. I have worked with many agents over the years as a landlord ...
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0
people found
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“I received excellent service, guidance and information from the beginning ......”
5 Star Review
Jun 24,2014
By:
'S'
Jun 24,2014
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: M15
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Landlord)
Rent PCM: £725
Postcode: M15
0
people found
this helpful
I received excellent service, guidance and information from the beginning with the whole team. Everyone was extremely helpful, honest and approachable with all types of queries. They called or emailed when they said they would and nothing was too much trouble. I would not hesitate ...
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0
people found
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“At the viewing, they lied to us about the age ......”
1 Star Review
Jun 10,2014
By:
'Al'
Jun 10,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: M14
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £625
Postcode: M14
3
people found
this helpful
At the viewing, they lied to us about the age and nature of various appliances and contradicted their own paperwork regarding salary to rent ratios required to rent their properties.
As other reviewers have noted they let the property to us in a filthy dirty ...
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3
people found
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“Rang countless times, left several voicemails and sent several emails ......”
1 Star Review
Jun 09,2014
By:
'Simon'
Jun 09,2014
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (Prospective customer)
Rent PCM: £675
Would you recommend?: No
Postcode: M4
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (Prospective customer)
Rent PCM: £675
Postcode: M4
0
people found
this helpful
Rang countless times, left several voicemails and sent several emails to arrange a viewing for an apartment. Every time I rang I was told someone would call me back but they never did!
Either the apartment never existed and it was just to lure customers ...
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What agent could do to change your mind?
Could have rung back to arrange a viewing would have been nice!
Attached Filesnbsp;
0
people found
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“Check out procedures is very subjective and they try and ......”
1 Star Review
Jun 02,2014
By:
'sijeeb'
Jun 02,2014
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: No
Postcode: M33
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £825
Postcode: M33
0
people found
this helpful
Check out procedures is very subjective and they try and stiff you with all sorts of fees that they plan to take out of the deposit. They make vague declarations as to why the fees are to be deducted but when challenged with specifics they ...
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What agent could do to change your mind?
They need to be honest about their tactics to take monies from the deposit. They need to state clear facts to build their case. They need to cross reference their statements against the facts before they make any claims against deposit monies. The fact they were will willing negotiate the fees suggest that they were just "trying it on" and see what they could keep from the deposit monies. A very unethical and unprofessional approach.
Attached Filesnbsp;
0
people found
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“Terrible service from the moment you leave the office with ......”
1 Star Review
Oct 02,2013
By:
'Pat'
Oct 02,2013
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SK5
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Postcode: SK5
8
people found
this helpful
Terrible service from the moment you leave the office with your agreement signed. The property was passed filthy, full of landlord's things when we moved in and not fully functional although they manage it. Had to clean myself and belongings removal was arranged after contacting ...
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8
people found
this helpful
Was this helpful?
Yes
“I have been renting with Philip James for the past 2 ......”
4 Star Review
Sep 02,2013
By:
'Steven'
Sep 02,2013
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M5
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Postcode: M5
0
people found
this helpful
I have been renting with Philip James for the past 2 years and have just finished my tenancy.
Overall I'd say they are a good letting agent. I'll list my pros and cons below...
PROS:
1) I asked for new blinds and mattresses to be delivered/installed ...
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0
people found
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“I rented a Phillip James property with a friend. On ......”
1 Star Review
Jul 14,2013
By:
'unhappycustomer'
Jul 14,2013
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M5
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Postcode: M5
5
people found
this helpful
I rented a Phillip James property with a friend. On viewing properties, I have to say Phillip James were very accommodating and very easy to get in touch with. They appeared professional, competent, friendly and before moving into a property I had no reason to ...
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What agent could do to change your mind?
Philip James would have to majorly improve their customer services before I ever considered even viewing a property listed by them in the future.
Attached Filesnbsp;
5
people found
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Yes
“I was moving back to the UK for after travelling, ......”
1 Star Review
May 17,2013
By:
'TimA'
May 17,2013
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M4
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Postcode: M4
5
people found
this helpful
I was moving back to the UK for after travelling, I rented a flat from philip james pretty much as soon as I got back. I requested that a modem that was coming from my new ISP be delivered to them as I didn't have ...
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5
people found
this helpful
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Yes
“The agents have now withheld our deposit for over a ......”
1 Star Review
Mar 19,2013
By:
'DepositWithheld'
Mar 19,2013
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M19
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Postcode: M19
7
people found
this helpful
The agents have now withheld our deposit for over a month. They are claiming that a cost of £170 was needed to clean one window, 1 tray from the fridge and the bathroom sink. During our tenancy they repeatedly ignored our complaints about the damp and kitchen ...
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7
people found
this helpful
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Yes
“we sellected 2 agents in didsbury to market our house last ......”
3 Star Review
Feb 22,2013
By:
'DD'
Feb 22,2013
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: M14
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Landlord)
Postcode: M14
3
people found
this helpful
we sellected 2 agents in didsbury to market our house last year and PJK offered us the best price we did recieve 3 offers in the end but were told by 1 of our buyers that the manager of the estate agency branch, a youngish chap called Robert ...
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3
people found
this helpful
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Yes
“From start to finish this agency was both useless and ......”
1 Star Review
Feb 16,2013
By:
'Heaton'
Feb 16,2013
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SK4
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Postcode: SK4
4
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From start to finish this agency was both useless and unprofessional. On taking up my tenancy on the first day I was given keys and told to go there on my own as no-one was 'available' to come with me to go through the inventory ...
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