Featured Review
a
“Special thanks to Lisa Aspinall , Nowshia War......”
5 Star Review
Sep 26,2022
By:
'Dr G Kohli'
Sep 26,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Buyer)
Sold price: £150000
Would you recommend?: Yes
Postcode: SK4
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Buyer)
Sold price: £150000
Postcode: SK4
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Special thanks to Lisa Aspinall , Nowshia Waring , Matt Johnson and the entire Philip James Kennedy ( Heatons) team.
The team is very helpful . Communication is excellent. In fact they are the best estate agents in Heatons .
The entire sales / purchase process was made stress free by ...
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Featured Review
a
“Very professional, I couldn't have asked for ......”
5 Star Review
Nov 05,2022
By:
'andrea'
Nov 05,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £421000
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £421000
Postcode: M34
0
people found
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Very professional, I couldn't have asked for anything more! The team kept me in touch with proceedings at all times. They were helpful and caring and had some great advice, quite essential when going on the property market these days, especially when I hadn't moved ...
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Featured Review
a
“All I can say is thank god for Lisa from Phil......”
5 Star Review
Aug 01,2022
By:
'Angela Cole'
Aug 01,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Buyer)
Sold price: £255500
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Buyer)
Sold price: £255500
Postcode: M34
0
people found
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All I can say is thank god for Lisa from Philip James she kept me updated of all matters regarding the purchase and my move also went above and beyond, while Lisa went on a well deserved holiday Franca was also keeping me up to ...
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Featured Review
a
“A highly recommended professional and personable service....”
5 Star Review
Jan 20,2023
By:
'Carl Askew'
Jan 20,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £246200
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £246200
Postcode: M34
0
people found
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A brilliant service from start to finish. Franca assisted when we listed the house and then Lisa continued the process when we found a buyer. I want to thank Lisa in particular as she was very understanding, patient and professional when dealing with the many ...
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Featured Review
a
“Philip James was great from start to finish...”
5 Star Review
Nov 23,2022
By:
'Jay'
Nov 23,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Lettings (as a Tenant)
Rent PCM: £188000
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Lettings (as a Tenant)
Rent PCM: £188000
Postcode: M34
0
people found
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The treatment we got from Philip James was great from start to finish! I would highly recommend them to anyone and everyone!! We had a few issues with our onward purchase (unfortunately not through Philip James) and Lisa was like an ally for us.
Our ...
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“Danielle is an excellent agent and provides immense support. She ......”
5 Star Review
Mar 03,2015
By:
'Mariam'
Mar 03,2015
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £655
Would you recommend?: Yes
Postcode: M15
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £655
Postcode: M15
0
people found
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Danielle is an excellent agent and provides immense support. She keeps me up-to-date on any information regarding the property and answers promptly to any questions I have. She's my first point of contact at Philip James as she gets the job done swiftly and efficiently.
...
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Comment on agent fees
Value for money.
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“Libby Nobbs was the salesperson involved in selling me a ......”
5 Star Review
Feb 28,2015
By:
'Julie'
Feb 28,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Landlord)
Sold price: £92000
Would you recommend?: Yes
Postcode: M53
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Landlord)
Sold price: £92000
Postcode: M53
0
people found
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Libby Nobbs was the salesperson involved in selling me a property in Salford Quays. The sale was a long and difficult process due to multiple issues with solicitors but Libby maintained a cool, professional approach to every problem encountered. The property would not have reached ...
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“Mark was very helpful in helping me to get my ......”
5 Star Review
Feb 28,2015
By:
'Betty'
Feb 28,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Landlord)
Sold price: £110
Would you recommend?: Yes
Postcode: M8
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Landlord)
Sold price: £110
Postcode: M8
0
people found
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Mark was very helpful in helping me to get my property sold as quickly as possible. I found his service to be very professional at all times. He was also very helpful in monitoring the property and keeping me up to date with the position ...
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“Tony Rigby did an excellent job selling my house in ......”
5 Star Review
Feb 26,2015
By:
'JB'
Feb 26,2015
Branch: Manchester, 679 Wilmslow Road
Services: Sales (as a Vendor)
Sold price: £162000
Would you recommend?: Yes
Postcode: M19
Branch: Manchester, 679 Wilmslow Road
Sales (as a Vendor)
Sold price: £162000
Postcode: M19
0
people found
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Tony Rigby did an excellent job selling my house in Levenshulme. Professional, efficient and engaging he kept me informed on progress all the way through and liaised with both the purchaser and the solicitor. I would not hesitate to recommend Tony who had a good ...
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Comment on agent fees
Agreed an incentive fee over an agreed price and they got it, so happily paid more than the traditional fee and achieved a price I was happy with.
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“From the initial with Mike Wilson to the final completion ......”
5 Star Review
Feb 26,2015
By:
'Alex'
Feb 26,2015
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £367500
Would you recommend?: Yes
Postcode: SK4
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £367500
Postcode: SK4
0
people found
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From the initial with Mike Wilson to the final completion and latter contact with Julie and Claire, I have been very impressed by the consistent provision of information. The staff carrying out viewings have also been exceptional showing a genuine interest in achieving a sale ...
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Comment on agent fees
I feel that for the amount of work input and accompanied viewings of the property the fees were fair
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“Our experience with Philip James was very good from the ......”
5 Star Review
Feb 25,2015
By:
'Julie'
Feb 25,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: M3
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: M3
0
people found
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Our experience with Philip James was very good from the start. I dealt with Jemma (didn't get her last name unfortunately) at first. She took the time to talk with me and check her data base for available apt. (other places took my email address ...
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Comment on agent fees
They were very fair how he dealt with us.
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“Really great communication. Always kept up to date throughout the ......”
5 Star Review
Feb 25,2015
By:
'Peter'
Feb 25,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: M3
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: M3
0
people found
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Really great communication. Always kept up to date throughout the whole application. Quick to respond to emails. Pleasant customer service, and the day of getting the keys was really efiicient and quick once again. All documents were provided there and then, there was no waiting ...
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“Danielle dealt with the renewal of our tenancy from advising ......”
4 Star Review
Feb 25,2015
By:
'Nicola'
Feb 25,2015
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: SK6
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: SK6
0
people found
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Danielle dealt with the renewal of our tenancy from advising us initially of our options as the term end is approaching, through to the final details. She is professional and helpful, and was always quick to respond to all of my correspondence....
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Comment on agent fees
When we signed our first lease, we were informed that the fees were over ‚£200 as there is more than one tenant. These were halved on the condition that the new agreement is finalised at least 6 weeks before the term end. Still a very high fee in my opinion but better than the full amount.
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“What can I say! Jemma has been so friendly & helpful ......”
5 Star Review
Feb 24,2015
By:
'Kyly'
Feb 24,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: M34
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: M34
0
people found
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What can I say! Jemma has been so friendly & helpful in the last couple of weeks in helping me & my partner get our house, she's always there to help & is really quick at responding to my emails. I'm so glad we've had Jemma to deal ...
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“Danielle Beswick of Philip James is an excellent customer service ......”
5 Star Review
Feb 22,2015
By:
'Kazi'
Feb 22,2015
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £465
Would you recommend?: Yes
Postcode: SK3
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £465
Postcode: SK3
0
people found
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Danielle Beswick of Philip James is an excellent customer service Advisor. Not only this time, she was very prompt of arranging my contract renewal for this property for every other time. I am now in my 4th year with Philip James as my letting agent.
...
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“Friendly, efficient, flexible, polite and understanding. This is our fourth ......”
5 Star Review
Feb 21,2015
By:
'Kevfenton'
Feb 21,2015
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: M20
0
people found
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Friendly, efficient, flexible, polite and understanding. This is our fourth year with this company and they have been great so fat. Wouldn't hesistae to recommend. Thanks especially to Danielle for another seamless and easy renewal....
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“Just a quick review of how we found the service ......”
5 Star Review
Feb 19,2015
By:
'christopher'
Feb 19,2015
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: SK5
Branch: Manchester, 147 - 151 Burton Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: SK5
0
people found
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Just a quick review of how we found the service at phillip james and with yourself.
From start to finish we could not of asked for better service off yourself, you explained everything to us, really helpful, very quick and efficient, you knew the answers ...
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“Azim was very easy to deal with. He was always ......”
4 Star Review
Feb 18,2015
By:
'Kaye'
Feb 18,2015
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: M20
0
people found
this helpful
Azim was very easy to deal with. He was always happy to answer our (many!) questions and was good at getting back to us in a timely manner with any queries we had. Despite the fact that we had lots of questions as a result ...
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Comment on agent fees
The non-refundable administration fee seems rather expensive given that what you get in return is the bare minimum, i.e. the property gets taken off the market, your references are checked, the tenancy agreement is drawn up and signed by all parties. Obviously, this has more to do with the company policy rather than the service we received from individuals there, which was always very good. However, given that we paid several hundred pounds for this fee, we would've liked to have had one or two of our requests met, such as moving in a day or two earlier. It may be that we're not used to the letting culture here in the UK, as in Australia there are no such fees for the tenant and new tenants can move in 3-4 days after the previous occupiers have moved out rather than having to wait out a 10 day turn around, which to us seemed rather slow.
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“We were impressed with the service we received form Philip ......”
5 Star Review
Feb 11,2015
By:
'-------'
Feb 11,2015
Branch: Manchester, 679 Wilmslow Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Sales (as a Buyer)
Postcode: M20
0
people found
this helpful
We were impressed with the service we received form Philip James Kennedy and in particular Rob Peak with the purchase of our property, he helped chase things up with the sale when conveyancers were taking their time with things, returned my calls, and didn't mind ...
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“Jemma is a very pleasant young lady who is always ......”
4 Star Review
Feb 06,2015
By:
'Mrs'
Feb 06,2015
Branch: Manchester, 679 Wilmslow Road
Services: Property Management
Rent PCM: £590
Would you recommend?: Yes
Postcode: 30A
Branch: Manchester, 679 Wilmslow Road
Property Management
Rent PCM: £590
Postcode: 30A
0
people found
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Jemma is a very pleasant young lady who is always at the end of the phone to deal with my queries, Even if she hasnt got the answer she endeavours to get another member of staff to assist me. I had a break in during ...
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“Our flat transferred over to Philip James Partnership 2 years ago ......”
5 Star Review
Feb 04,2015
By:
'Leanne'
Feb 04,2015
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: M50
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £675
Postcode: M50
0
people found
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Our flat transferred over to Philip James Partnership 2 years ago and we couldn't be more pleased. After dealing with are generally unhelpful agents in the past, PJ have been nothing less than helpful & professional. We have been especially impressed with Mark Lambley (Maintenance management) - ...
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“I have been a tenant and customer for almost 5 years ......”
5 Star Review
Feb 04,2015
By:
'Lucy'
Feb 04,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M15
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Postcode: M15
0
people found
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I have been a tenant and customer for almost 5 years now and couldn't rate Philip James higher! I have had real nightmares with previous rubbish and unscrupulous agencies and landlords and they are definitely worth the fees for the support and assurance they provide. Mark ...
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Comment on agent fees
The fees are acceptable for the first class service but due to only being able to rent for 6-12 months at a time they could add up.
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“Philip James is by far the best agency that I ......”
5 Star Review
Feb 04,2015
By:
'Hayley'
Feb 04,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: M5
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: M5
0
people found
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Philip James is by far the best agency that I have rented through. Unlike many others they are very reliable, easily contactable via phone or email with very prompt responses and actually value their tenants. The staff could not be friendlier, more approachable or more ...
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Comment on agent fees
No more expensive than any other agencies and yet you get a much better service.
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“I found Jemma to be professional, polite, authoritative, friendly and ......”
5 Star Review
Feb 04,2015
By:
'Mark'
Feb 04,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: M15
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: M15
0
people found
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I found Jemma to be professional, polite, authoritative, friendly and efficient in her dealing with my search and subsequent application and process for the property. I would not hesitate to recommend her, and indeed Philip James, to those looking to rent in and around Manchester....
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“My initial contact with the agent was through Franca who ......”
4 Star Review
Feb 02,2015
By:
'Iain'
Feb 02,2015
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £101000
Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £101000
Postcode: M34
0
people found
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My initial contact with the agent was through Franca who I found to be very professional. She marketed the property at the guide price I asked her to and once a purchaser was found negotiated a higher offer price for me.
Once a sale was ...
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“Since the start of the buying process Julie Williams has ......”
5 Star Review
Feb 01,2015
By:
'mariateresa'
Feb 01,2015
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Buyer)
Sold price: £100000
Would you recommend?: Yes
Postcode: SK4
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Buyer)
Sold price: £100000
Postcode: SK4
0
people found
this helpful
Since the start of the buying process Julie Williams has always been nice and available, helping with any request or question. As it was a long process from when the offer was made till the completion I...
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“Was a very fluid and easy experience originally letting out ......”
5 Star Review
Jan 30,2015
By:
'Happy'
Jan 30,2015
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Tenant)
Rent PCM: £325
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 147 - 151 Burton Road
Lettings (as a Tenant)
Rent PCM: £325
Postcode: M20
0
people found
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Was a very fluid and easy experience originally letting out the property. Pleased with the property itself very functional although not particularly cosy. Have no complaints, would rent with Phillip James again....
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“Agent was helpful and very relaxed. Every time we encountered ......”
4 Star Review
Jan 30,2015
By:
'Matt'
Jan 30,2015
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Tenant)
Rent PCM: £272
Would you recommend?: Yes
Postcode: M14
Branch: Manchester, 147 - 151 Burton Road
Lettings (as a Tenant)
Rent PCM: £272
Postcode: M14
0
people found
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Agent was helpful and very relaxed. Every time we encountered a problem with the house he fixed it, for example when we couldn't access the basement to turn the electricity back on he sent two guys over who didn't leave until we were satisfied. The ...
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“Nick dealt with out issue super quickly. Was understanding and ......”
5 Star Review
Jan 29,2015
By:
'Nwinfield'
Jan 29,2015
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: M20
0
people found
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Nick dealt with out issue super quickly. Was understanding and helpful even given my frustrated state! Took the time to keep us fully informed. Really appreciated!!!...
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“The agency have been so helpful every step of the ......”
5 Star Review
Jan 28,2015
By:
'Sophie'
Jan 28,2015
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 147 - 151 Burton Road
Lettings (as a Tenant)
Postcode: M20
0
people found
this helpful
The agency have been so helpful every step of the way. Any problem has been sorted quickly, any question has been addressed immediately and they've always been friendly and helpful when we've popped in to the agency to speak to them about something...
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Comment on agent fees
We are students so we didn't have to pay agency fees. We pay ‚£20 per month for bills and that was a little pricey but they sort any issues we have with gas/electricity/Internet etc so it's been worth it.
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“We have used Philip James as letting agents for the ......”
5 Star Review
Jan 28,2015
By:
'AMNorfolkUK'
Jan 28,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Landlord)
Postcode: M4
0
people found
this helpful
We have used Philip James as letting agents for the past 8 years and found their services excellent in every way. They have kept us informed at all times and any requirements have been carried out quickly and efficiently. Highly recommended....
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“We purchased through Philip James in October - and without ......”
5 Star Review
Jan 28,2015
By:
'M'
Jan 28,2015
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Buyer)
Sold price: £300000
Would you recommend?: Yes
Postcode: SK4
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Buyer)
Sold price: £300000
Postcode: SK4
0
people found
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We purchased through Philip James in October - and without them the whole chain would have fallen apart. From our first visit through to picking up the keys, every member of staff we dealt with was helpful and went beyond to ensure the purchase was ...
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“No problems, quickly sold, clear and prompt communication to us ......”
5 Star Review
Jan 27,2015
By:
'MF'
Jan 27,2015
Branch: Manchester, 679 Wilmslow Road
Services: Sales (as a Vendor)
Sold price: £380000
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Sales (as a Vendor)
Sold price: £380000
Postcode: M20
0
people found
this helpful
No problems, quickly sold, clear and prompt communication to us about solicitors and buyers comments during the months. Everyone in office helpful....
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Comment on agent fees
Matched another cheaper agent when asked.
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“Have rented out a student property with Philip James for 4 ......”
2 Star Review
Jan 27,2015
By:
'Disgruntled'
Jan 27,2015
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: No
Postcode: M14
Branch: Manchester, 147 - 151 Burton Road
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: M14
0
people found
this helpful
Have rented out a student property with Philip James for 4 years. It took some time to get used to the large number of people doing different jobs but were very happy for the first 2 years once it became apparent who did what. They always seem ...
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What agent could do to change your mind?
Reply when they say they will to calls and queries.
Use contractor who do what they say they will (work has been charged for that hasn't been done or completed properly) and keep landlords informed.
Would also be useful to be able to see all correspondences relating to your property as some other agents do..
Attached Filesnbsp;
Comment on agent fees
When problems arose did not feel gave value for money despite fees being less than many others. Fees in fact increased when others' fee decreased locally
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people found
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“I was more than happy with Lisa Aspinall, she provided ......”
3 Star Review
Jan 27,2015
By:
'Sinead'
Jan 27,2015
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £185000
Would you recommend?: No
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £185000
Postcode: M34
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I was more than happy with Lisa Aspinall, she provided an efficient and responsive service. She always returned calls and if she didn't have any update she would send a text/email. I would happily recommend Lisa...
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What agent could do to change your mind?
Until Lisa took over my account I didn't feel that Philip James provided the best service
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