97% sales valuation accuracy
99% sales fee satisfaction
Philip James is one of Greater Manchester's largest independent chains of estate agents. Every year we sell over £100 million worth of homes and manage over £400 million worth of rental property.Our dedicated, 55-strong team – which includes some of the industry's most experienced and respected sales, lettings and financial professionals is ...
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Philip James is one of Greater Manchester's largest independent chains of estate agents. Every year we sell over £100 million worth of homes and manage over £400 million worth of rental property.
Our dedicated, 55-strong team – which includes some of the industry's most experienced and respected sales, lettings and financial professionals is committed to providing a first class service to our customer base.
Our dedicated, 55-strong team – which includes some of the industry's most experienced and respected sales, lettings and financial professionals is committed to providing a first class service to our customer base.
Latest Reviews
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reviewed by 'Dr G Kohli'
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reviewed by 'andrea'
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reviewed by 'Angela Cole'
Featured Review
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reviewed by 'Carl Askew'
Featured Review
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reviewed by 'Jay'
19th Jun 2024
reviewed by 'Tahzid'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £24,100 | £1,000,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 78 | 11 | 114 | 86 | 248 | 11 | 112 | 5 | 16 | 19 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Philip James Partnership Branches (view all 4)
Featured Review
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Sep 26,2022
Sep 26,2022
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Special thanks to Lisa Aspinall , Nowshia Waring , Matt Johnson and the entire Philip James Kennedy ( Heatons) team.
The team is very helpful . Communication is excellent. In fact they are the best estate agents in Heatons .
The entire sales / purchase process was made stress free by ...
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Nov 05,2022
Nov 05,2022
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Very professional, I couldn't have asked for anything more! The team kept me in touch with proceedings at all times. They were helpful and caring and had some great advice, quite essential when going on the property market these days, especially when I hadn't moved ...
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Aug 01,2022
Aug 01,2022
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All I can say is thank god for Lisa from Philip James she kept me updated of all matters regarding the purchase and my move also went above and beyond, while Lisa went on a well deserved holiday Franca was also keeping me up to ...
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Aug 15, 2022
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Good morning, thank you for taking the time to leave this review, I shall pass your comments onto the team! Kind regards ...
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Jan 20,2023
Jan 20,2023
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A brilliant service from start to finish. Franca assisted when we listed the house and then Lisa continued the process when we found a buyer. I want to thank Lisa in particular as she was very understanding, patient and professional when dealing with the many ...
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Nov 23,2022
Nov 23,2022
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The treatment we got from Philip James was great from start to finish! I would highly recommend them to anyone and everyone!! We had a few issues with our onward purchase (unfortunately not through Philip James) and Lisa was like an ally for us.
Our ...
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Jun 22,2023
Jun 22,2023
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Thanks to Lisa and Kathrine for getting our sale over the line at the end! They both communicated well and helped to reassure us. Really appreciate your persistence!...
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Jun 29, 2023
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Dear Gayle
Thank you for your review and taking the time to do so. We appreciate your time and effort. Please email us at [email protected] if there is anything that you feel like we can improve on.
Regards, ...
Jun 22,2023
Jun 22,2023
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I've been left with a negative opinion of the letting agents practices. When renewing my tenancy, I received late emails and letters, struggled to get in touch with who I needed to. When I did finally speak to someone about the tenancy, I did everything ...
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Jun 19,2023
Jun 19,2023
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Philip James were awesome!!! Franca and her team were great, quick, very responsive and helpful.
The whole process from viewing to getting the keys was seamless!...
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Jun 20, 2023
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Dear Sham
Thank you for your 5 star review and the positive feedback. We hope to do business with you again in the near future! ...
Jun 15,2023
Jun 15,2023
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First class attention to detail by a wholly professional team....
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Jun 20, 2023
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Dear Bryan
Thank you for the positive review and the 5 star rating. We hope to do business again with you in the near future! ...
Jun 14,2023
Jun 14,2023
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Fantastic service from the team at Philip James , Franca and Lisa made selling our home much less stressful !
Always quick to reply to any emails and constantly kept us updated .
5 star service would definitely recommend...
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Jun 20, 2023
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Dear Sharon
Thank you for the positive review and the 5 star rating. We hope to do business again with you in the near future! ...
Jun 14,2023
Jun 14,2023
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Very professional, did what they stated and followed through with their promise.
Would highly recommend....
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Jun 20, 2023
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Dear Daniel
Thank you for the positive review and the 5 star rating. We hope to do business again with you in the near future! ...
May 24,2023
May 24,2023
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Fast efficient service. Highly recommended.
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May 24, 2023
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Thank you for your positive review and we are glad that we made this a positive experience for you. ...
May 15,2023
May 15,2023
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The worst Letting Agents in Manchester!!
If I could leave them 0* I would - it took then 5 months to come back to us on a simple change to our letting contract. They are unhelpful, unresponsive and completely useless!
To top it all off - I ...
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May 24, 2023
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Hi Tyra,
Thank you for your review, and providing comment on your experience with Philip James. As per previous discussions held with management of Philip James, we would like to assure you that we have conducted a full investigation of your concerns raised. Since your complaint we have taken action to review our processes, and resolve your initial concern with our service. We had hoped to demonstrate to you in our future relationship since your complaint as to how we have improved our custo ...
May 04,2023
May 04,2023
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My first renting experience with a different agency was so stressful and difficult, I could not believe how great Philip James have been. I’m very grateful for my experience with yourselves. Sophie was very helpful in renewing my tenancy agreement after a month of ...
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Apr 11,2023
Apr 11,2023
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Avoid Philip James and the Greenbrook Property Ltd (landlord) at all cost or you might find yourself living in a booklice infested house yourself!
To begin with, Philip James handed over the property absolutely filthy and after only 2 weeks of fully moving in, I found ...
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Apr 17, 2023
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I had to follow up my previous review’s response from Philip James, because they resorted to blatantly LIE in order to appear more professional, so I must put it straight and yet again, urge everyone to AVOID Philp James letting agency at all cost!
Philip James put in their above reply to my review, quoting directly in case they delete it: “(…) as we have explained in our response to your FORMAL COMPLAINT we do not feel that either ourselves or your former Landlord acted irresponsibly o ...
Apr 05,2023
Apr 05,2023
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If I could give her zero stars I would, since that's the most representative rating for Lois. We had been living in our current house for a year with a contract. When it came the time to renew we only signed the tenancy changeover and ...
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Apr 06, 2023
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We are very sorry to hear about the situation you have experienced and would like one of our Senior Managers to look into this matter for you.
Can you please email us directly at [email protected] so we can liaise directly? ...
Mar 27,2023
Mar 27,2023
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Fantastic and accurate service, been a great help also whilst the property that we were living in got flooded, got us a temporary place to live in whilst renovation of the property had to be done , caused by the flooding. And of great help again ...
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Mar 01,2023
Mar 01,2023
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thank you very much, very helpful and friendly staff, guid me through every step of buy my house as a first time buyer, could get better service, strongly recommended...
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Jun 25, 2024
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Excellent service from start to finish during the entire process of selling my parents house following bereavement and going into Residential Care. Very quick sale mainly down to Franca's indepth knowledge of the Dane Bank market and excellent post offer service from Lisa in office who ensured sale went through quickly with hindrance. Have recommended them to other parties looking to sell. ...
Feb 23,2023
Feb 23,2023
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They premium advertise a rental property and never pick up the phone, do not respond to messages over the phone or via email.
Useless, totally unprofessional...I wouldn't go near them with a barge pole and feel sorry for people using them to rent together ...
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Feb 22,2023
Feb 22,2023
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I paid a massive parking fine at my flat through a third party parking company. It was a lot of money and Sam helped me get reimbursed, recognising that the incident was not my fault. He was honest and fair with me throughout the whole ...
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Feb 16,2023
Feb 16,2023
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Very efficient, very quick turn around.
Helpful and experienced staff very knowledgeable. Great photos , helped with the choice of solicitors....
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Jan 05,2023
Jan 05,2023
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Abysmal. Ignorant staff caused extreme distress & £500 build up of parking fines due to not providing me with contract....
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Dec 20,2022
Dec 20,2022
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Abysmal letting agency who cons you out of money by falsifying “messages” from your landlord. Have dealt with Chloe and Lois.
I'm a tenant who is having their rent put up by Phillip James. They attempted to put my rent up by 25%, we asked for ...
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Dec 19,2022
Dec 19,2022
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The manager Lois extremely polite and helpful always.
Excellent customer service always and very professional always.
Always respond to my query on time....
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Dec 15,2022
Dec 15,2022
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Over all it was very pleasant experience. We use them to buy our house. All the team members are really helpful and quick in responding to all the queries. I will definitely use them again....
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Dec 13,2022
Dec 13,2022
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The team at Philip James did a great job managing 3 out of the 4 properties in the chain. It wasn’t an easy process but all at Philip James Heaton Moor were brilliant. Kept me in the loop, chased where necessary and managed to get the ...
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Nov 25,2022
Nov 25,2022
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Wayne snd his team have been so professional and supportive with our house sale . They have gone out of their way to find a nee buyer when our original buyers pulled out . They have delivered on everything snd would highly recommend them ,
Wayne in particular ...
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Nov 17,2022
Nov 17,2022
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Philip James were so quick and efficient in getting everything sorted. They kept in constant contract and were really great....
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Oct 25,2022
Oct 25,2022
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Rude and very unprofessional.
If anyone was looking to use this company then I wouldn't bother, they would rather see you homeless and skint than a bit of moral care for their customers.
Don't know where they find their staff from as they all lack ...
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Oct 21,2022
Oct 21,2022
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Philip James were amazing especially Lisa & Franca nothing was too much! Communication was brilliant. A stress free experience.
Overall I would recommend Philip James as a service and the gift box I received was a lovely touch...
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Oct 06,2022
Oct 06,2022
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Really dreadful firm. NEVER answer the phone , NEVER replay to emails and NEVER ring back if you leave a voicemail no matter whether you are a tenant, a landlord or someone looking to view a property. Not quite sure why anyone who owns a property ...
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Sep 22,2022
Sep 22,2022
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Never seen such an incompetent and unresponsive estate agent especially their letting department.
No matter how many emails you have sent them as a landlord, they do not bother to reply or call back.
To top that up they constantly sent you the incorrect rent ...
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Nov 11, 2022
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Too right, the worst are * - shocking attitude and to top it off ** too. Has been away for 2 weeks and no emails and get this no mails to keep you updated that your tenant is moving out. ...
Sep 12,2022
Sep 12,2022
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1 of the best agents in Heaton moor
and Heaton Mersey, Stockport.
Honest, professional, fast and without errors.
The team are all skillled...
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Sep 01,2022
Sep 01,2022
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Very professional manner with good local knowledge of the area and all the factors require to complete a successful sale well done...
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Aug 30,2022
Aug 30,2022
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Great company. Franca is a positive sales manager. She Made me feel comfortable throughout the sale of my property and always open to any query’s no matter what. Would highly recommend....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:24 PM 05/01/2022 by allAgents
Best Estate Agent in SK4 
Best Estate Agent in Stockport 
Best Letting Agent in M20 
