Petty Son & Prestwich
4.8/5, 291 reviews
96% recommended
99% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Established in 1908, Petty Son and Prestwich is a leading estate agent providing a comprehensive service to our customers including sellers, buyers, landlords and tenants within Wanstead, Buckhurst Hill and surrounding areas. show more Established in 1908, Petty Son and Prestwich is a leading estate agent providing a comprehensive service to our customers including sellers, buyers, landlords and tenants within Wanstead, Buckhurst Hill and surrounding areas.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £77,000 £1,337,000
Lettings 100% 88% £1,000 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 2 19 5 136 1 110 2 2 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA ARMA UKALA TPOS Sales TPOS Lettings TPOS

“Their attention to detail, professionalism and general day to day ......”

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Nov 14,2017
Minithumbup
Pamela Self-Pierson
Fay Maulik-Hann
By: 'Jenny'
Nov 14,2017
0 people found
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Their attention to detail, professionalism and general day to day management of our sale was fantastic. Highly recommend this team!...
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“Faye and the team provided a personable and professional service. ......”

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Nov 14,2017
Minithumbup
Fay Maulik-Hann
Pamela Self-Pierson
By: 'Julia'
Nov 14,2017
0 people found
this helpful
Faye and the team provided a personable and professional service. They were very helpful and supportive throughout our purchase. We would highly recommend!...
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Comment on agent fees
Fees no applicable for this service.
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“We recently purchased our flat in Forest Gate through Pettyson ......”

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Nov 14,2017
Minithumbup
By: 'Joe'
Nov 14,2017
0 people found
this helpful
We recently purchased our flat in Forest Gate through Pettyson and Prestwich. We found them very thorough, attentive and responsive throughout the whole process. Would definitely recommend....
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“The team were really friendly and very helpful throughout the ......”

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Nov 13,2017
Minithumbup
Fay Maulik-Hann
Elaine Robinson
By: 'tom'
Nov 13,2017
0 people found
this helpful
The team were really friendly and very helpful throughout the process. It was surprisingly quick and we were kept us up to speed with what was happening. We would have no hesitation recommending Petty Son & Prestwich to other buyers or sellers. Thanks :)...
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“Petty Son estate agents are highly recommended - they go ......”

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Sep 20,2017
Minithumbup
Jenny Wagstaff
By: 'Narinder'
Sep 20,2017
1 people found
this helpful
Petty Son estate agents are highly recommended - they go above and beyond for their clients. The purchase of our home was very smooth and we would never hesitate to use you again...
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“We were recommended to use Pettyson by many people. We ......”

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Sep 03,2017
Minithumbup
Fay Maulik-Hann
By: 'Anne-Sophie'
Sep 03,2017
0 people found
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We were recommended to use Pettyson by many people. We have certainly not been disappointed. Pamela came to to value the property and she had lots of information and advice to give us. We signed the agreement and scheduled for the house to be put ...
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Comment on agent fees
Fees were a lot cheaper than the other estate agents we used for the initial valuation
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“Petty son are easily the best estate agent we have ......”

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Sep 01,2017
Minithumbup
By: 'Mark'
Sep 01,2017
0 people found
this helpful
Petty son are easily the best estate agent we have ever dealt with. Professional and fair, I have purchased and sold through them on seperate occasions and customer service has always been excellent....
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Comment on agent fees
Fair
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“Petty son were excellent. Very friendly, quick communicators and good ......”

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Sep 01,2017
Minithumbup
Elaine Robinson
Francesca Creasey
By: 'Steve'
Sep 01,2017
0 people found
this helpful
Petty son were excellent. Very friendly, quick communicators and good at chasing the vendor when necessary. I would have no hesitation in recommending them to anyone buying or selling!...
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“excellent service from highly professional staff, would recommend them to ......”

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Sep 01,2017
Minithumbup
Fay Maulik-Hann
Elaine Robinson
By: 'Petty'
Sep 01,2017
0 people found
this helpful
excellent service from highly professional staff, would recommend them to you! Not sure how we would have gt through it all without their help, advice and encouragement! Thanks girls!...
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“An excellent service from PS&P with the selling of ......”

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Sep 01,2017
Minithumbup
Fay Maulik-Hann
Elaine Robinson
By: 'ADA'
Sep 01,2017
0 people found
this helpful
An excellent service from PS&P with the selling of our house recently. A very professional team and we would highly recommend them. A special thanks to Fay and Elaine for guiding us through what can be a stressful time. Thank you!...
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“Elaine and the team at Petty have been brilliant and ......”

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Aug 19,2017
Minithumbup
Elaine Robinson
By: 'Jo'
Aug 19,2017
1 people found
this helpful
Elaine and the team at Petty have been brilliant and we couldn't have asked for better service from them. Really efficient and supportive from start to finish....
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“Petty Son & Prestwich made the process of buying much smoother ......”

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Jul 26,2017
Minithumbup
Elaine Robinson
Catherine Bransgrove
By: 'AJ'
Jul 26,2017
1 people found
this helpful
Petty Son & Prestwich made the process of buying much smoother than it would otherwise have been. Charming, helpful, easy to contact staff - Catherine was great as we made our offer and Elaine was excellent working through issues with the sale....
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N/A
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“Petty Son & Prestwich were not he first estate agent I ......”

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Jul 26,2017
Minithumbup
By: 'Eddie'
Jul 26,2017
2 people found
this helpful
Petty Son & Prestwich were not he first estate agent I used but I should have gone to them first. They persevered with the sale of our house with a record number of viewings over almost a year, that eventually paid off. Catherine, Sasha and Elaine ...
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“The staff at Buckhurst Hill were wonderful and made what ......”

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Jul 11,2017
Minithumbup
Catherine Bransgrove
Elaine Robinson
By: 'Sue'
Jul 11,2017
1 people found
this helpful
The staff at Buckhurst Hill were wonderful and made what could be a very stressful event, remarkably easy! We would recommend them to anyone wishing to sell a property in the area...
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Comment on agent fees
Very reasonable
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“Very happy to buy through Petty Son & Prestwich. Everything on ......”

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Jul 02,2017
Minithumbup
By: 'Westbury'
Jul 02,2017
1 people found
this helpful
Very happy to buy through Petty Son & Prestwich. Everything on their part ran efficiently and smoothly. Lovely staff that returned calls promptly and kept me advised of proceedings. The 'Sold' board was removed within 24 hours of my request. On completion I received a personal visit ...
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Comment on agent fees
I cannot comment on fees as I was a purchaser through Petty Son & Prestwich
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“Excellent and personal service provided by the whole team. Would ......”

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Jun 28,2017
Minithumbup
Pamela Self-Pierson
Elaine Robinson
By: 'Moved2017'
Jun 28,2017
0 people found
this helpful
Excellent and personal service provided by the whole team. Would definitely recommend. Elaine was extremely supportive when things got tricky as they always do and made the whole process so much easier. Thank you everyone...
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“I received friendly and helpful service from Fay Parsons-Hann and ......”

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Jun 06,2017
Minithumbup
Fay Maulik-Hann
Francesca Creasey
By: 'SM'
Jun 06,2017
0 people found
this helpful
I received friendly and helpful service from Fay Parsons-Hann and Francesca Creasey at Petty Son and Prestwich. Would recommend them....
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“I would definitely recommend Petty Son and Prestwich - they ......”

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Jun 02,2017
Minithumbup
Elaine Robinson
John Wagstaff
By: 'LaurenF'
Jun 02,2017
0 people found
this helpful
I would definitely recommend Petty Son and Prestwich - they helped me let, manage and subsequently sell my flat. They are incredibly professional and a pleasure to deal with. A big thank you to the whole team!!...
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“Long overdue review on our terrible experience letting our house ......”

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May 30,2017
Minithumbdown
By: 'Sophie'
May 30,2017
0 people found
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Long overdue review on our terrible experience letting our house with Pettyson & Prestwich whilst abroad in Australia last year. Our tenants and in turn, the agents turned out to be very problematic. The tenants consistently paid rent late which Pettyson seemed to not care about ...
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By: Stella Murray
Jun 15, 2017
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Dear Sophie, We are sorry to have received such a negative review from you and would like to respond to the points you raised as we pride ourselves and are renowned for our customer service as all the other reviews will confirm. Testament to this is the many hours that as a company we dedicated to your file over the course of the tenancy. There were complicated and often time consuming maintenance issues that were dealt with in an efficient and thorough manner throughout the tenancy. At th ...

“Petty Son & Prestwich were very helpful and helped me speed ......”

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May 24,2017
Minithumbup
By: 'RosieP'
May 24,2017
0 people found
this helpful
Petty Son & Prestwich were very helpful and helped me speed up the purchase of my flat. They helped chase up things when delays occurred. I found them efficient and supportive during my move which can often be a stressful time. Communication with them was easy. ...
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“I recommend Elaine and her staff at Petty Son and ......”

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May 19,2017
Minithumbup
Elaine Robinson
Francesca Creasey
By: 'Keith'
May 19,2017
1 people found
this helpful
I recommend Elaine and her staff at Petty Son and Prestwich to anyone. They made the purchase of my new home as simple a process as I could have hoped for and I'm very grateful for all their hard work and professionalism....
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By: Francesca Creasey
May 19, 2017
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Hello Keith, Thank you so much for your lovely review! We are so pleased your experience of the moving process was as it should be - a pleasant one! We all wish you the best in your new home! ...

“We recently used Pettys to rent out our house in ......”

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May 02,2017
Minithumbup
By: 'Jonathan'
May 02,2017
0 people found
this helpful
We recently used Pettys to rent out our house in Leytonstone and we couldn't have been happier with the service they provided. Unlike many other agents in the area who we found aggressive and pushy, Pettys were the opposite. They were very professional and made ...
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“We employed Pettys to sell our flat in Wanstead. We ......”

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May 01,2017
Minithumbup
Pamela Self-Pierson
Elaine Robinson
By: 'Paul'
May 01,2017
1 people found
this helpful
We employed Pettys to sell our flat in Wanstead. We chose them because, despite there being loads of agents in the area, we knew they sell a lot of properties. Having now dealt with other agents with onward purchases we understand why. Pam and the ...
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Comment on agent fees
Reasonable- seems to be in line with others in the area (and good value for what they provide compared with the service we know our vendor got from their agent!)
Was this helpful? Yes
By: Fay
May 25, 2017
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Thank you Paul, we're so pleased you were happy with the service we provided - especially with Elaine who always provides an outstanding service and gives great support to everyone involved in every chain she progresses. We are so thrilled to have provided you with a happy move! ...

“After looking for a property across many different parts of ......”

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Apr 29,2017
Minithumbup
Francesca Creasey
Elaine Robinson
By: 'T&J'
Apr 29,2017
0 people found
this helpful
After looking for a property across many different parts of London for 3 years, and coming into contact with approx 50 estate agents some of who didn't even bother to turn up to viewings or listen to what we wanted, then Petty Son & Prestwitch then came along. ...
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Comment on agent fees
No fees on us the buyers.
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“Elaine was wonderful to work with. We felt like they ......”

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Apr 19,2017
Minithumbup
By: 'Adam'
Apr 19,2017
0 people found
this helpful
Elaine was wonderful to work with. We felt like they dealt with us as individuals rather than as an account and they really helped ake buying our first property a positive experience. Thank you again...
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“Due to a coincidence, I happened to meet a tenant, ......”

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Apr 13,2017
Minithumbup
By: 'Elena'
Apr 13,2017
0 people found
this helpful
Due to a coincidence, I happened to meet a tenant, and I was very pleased to know that they were very happy as well with the service that this company provides. I have come across other agencies before, and OMG, YES! (:P) I stay here ...
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Comment on agent fees
I don't see much point on negotiating it, as even from the beginning are lower than any other place I asked.
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“Very friendly, professional and attentive service from everyone. Nothing is ......”

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Apr 05,2017
Minithumbup
Fay Maulik-Hann
Francesca Creasey
By: 'Margaret'
Apr 05,2017
0 people found
this helpful
Very friendly, professional and attentive service from everyone. Nothing is too much trouble. The team know who you are so you can discuss the sale/purchase with anyone, which gave me confidence. None of the 'person out of the office' so you'll have to wait ...
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Comment on agent fees
Very reasonable for the all round professional service received
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“I have been hugely impressed by the expert, approachable and ......”

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Mar 28,2017
Minithumbup
By: 'Ben'
Mar 28,2017
1 people found
this helpful
I have been hugely impressed by the expert, approachable and efficient service provided by Pettyson. No query was too trivial and they were able to guide us through the stressful sale process in a friendly and informative fashion. I can't recommend Pettyson highly enough. Have ...
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Comment on agent fees
Good
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“Not like other estate agents!Last year we bought a ......”

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Mar 20,2017
Minithumbup
Fay Maulik-Hann
Elaine Robinson
By: 'Chloe'
Mar 20,2017
1 people found
this helpful
Not like other estate agents! Last year we bought a property through Pettyson, as first time buyers we found the team amazing to deal with, professional, helpful and happy to answer all our queries. Pettyson are a lovely team of friendly people. A special shout ...
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“I've sold through Pettys not once but twice in the ......”

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Mar 13,2017
Minithumbup
John Wagstaff
By: 'Trevor'
Mar 13,2017
0 people found
this helpful
I've sold through Pettys not once but twice in the past 18 months which should tell you all you need to know. John knows the area inside and out, imparts excellent advice, and has a great team providing the back-up. They are responsive, efficient and (very ...
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Comment on agent fees
Competitive with the local market. As my second sale came around so soon (and through circumstance not choice), they did an exceptionally good deal for me,
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Tenant Fees

Pending
£0 (inc. VAT), Pay Upfront

Arranging and facilitating statutory compliance (this is in addition to the costs of the item itself) if not provided on instruction or undertaken by the landlord:

• Energy Performance Certificate (EPC) £70.00 (inc. VAT) per tenancy

• Gas Safety Certificate (GSR) £85.00 (inc. VAT) per tenancy

• Electrical Installation Condition Report (EICR) £160.00 (inc. VAT) per tenancy

• Portable Appliance Testing (PAT) £100.00 (inc. VAT) per tenancy

• Legionella Risk Assessment £100.00 (inc. VAT) per tenancy

• Installing Smoke alarms and Carbon Monoxide £ 50.00 (inc.VAT) per Alarm

• Handling local authority licensing application £240.00 (inc. VAT) per tenancy

Last updated on 31/05/2019, 8:03 PM by J Wagstaff

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 11/12/2023 by Fay

Awards won by Petty Son & Prestwich

Regional Awards won by Petty Son & Prestwich

Individual Branch Awards

London, E11

London, E11



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