Petty Son & Prestwich
4.8/5, 296 reviews
96% recommended
99% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Established in 1908, Petty Son and Prestwich is a leading estate agent providing a comprehensive service to our customers including sellers, buyers, landlords and tenants within Wanstead, Buckhurst Hill and surrounding areas. show more Established in 1908, Petty Son and Prestwich is a leading estate agent providing a comprehensive service to our customers including sellers, buyers, landlords and tenants within Wanstead, Buckhurst Hill and surrounding areas.

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Latest Reviews

 View all Reviews 296
3rd Dec 2024
reviewed by 'Christian'
“As a first-time buyer through Petty Son and Prestwich, I would definitely recommend their services to potential sellers and buyers. ......”
21st Nov 2024
reviewed by 'adrian'
“There are a number of estate agents near to each other on the high street, went and saw all of ......”
7th Nov 2024
reviewed by 'Mark Y'
“We chose Petty Son and Prestwich to sell our house having first got to know them when they were the ......”
1st Nov 2024
reviewed by 'Tracy Cameron'
“Fab local team, after sales team are worth their weight in gold. They pushed my difficult sale through & kept the ......”
25th Oct 2024
reviewed by 'Jean'
“The whole team were extremely helpful from the valuation to the viewings and sale. They achieved a good price very ......”
26th Feb 2024
reviewed by 'Zoe'
“We first came across Petty Son and Prestwich on a viewing. After what had been a disastrous year and experience ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £77,000 £1,337,000
Lettings 100% 88% £1,000 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 2 19 5 139 2 111 2 2 2
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA ARMA UKALA TPOS Sales TPOS Lettings TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   119 to Rent   10
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Petty Son & Prestwich Branches (view all 2)
Wanstead, E11
Wanstead Lettings Department, E11

“I sold my house through Petty Son & Prestwich in Aldersbrook, ......”

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Jan 30,2017
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Fay Maulik-Hann
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Francesca Creasey
By: 'Mark'
Jan 30,2017
0 people found
this helpful
I sold my house through Petty Son & Prestwich in Aldersbrook, Wanstead in October 2016. They have great local knowledge and were very professional and helpful throughout the process. I have no hesitation in recommending them....
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Comment on agent fees
Very good
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By: Pamela Self-Pierson
Jan 31, 2017
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Hello Mark, thank you for your kind words. It was a pleasure helping you with your move. We are delighted to not only help you with the sale of your property, but that we were able to help you daughter find a new home in Wanstead. Please let us know if we can be of any help in the future. All the best Pam ...

“We were looking in South Woodford with a number of ......”

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Jan 30,2017
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Fay Maulik-Hann
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Francesca Creasey
By: 'Richard'
Jan 30,2017
0 people found
this helpful
We were looking in South Woodford with a number of agents without much joy and then found Petty Son and Prestwich who were very helpful and listened to our needs. They found the right house for us quickly and they were very supportive throughout the ...
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By: Fay
Jan 31, 2017
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Thank you Richard, we pride ourselves on the personable service we provide and hope that by listening to buyers needs we can team them with the perfect property. We're so glad this worked for you and you're now settled in your new home. ...

“I recently bought a flat through Petty Son & Prestwich and ......”

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Jan 30,2017
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Francesca Creasey
By: 'JWL'
Jan 30,2017
0 people found
this helpful
I recently bought a flat through Petty Son & Prestwich and I was impressed with their communication and efficiency throughout. They were happy to help me with any questions and the aftersale service was good which is rare these days!...
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Comment on agent fees
In line with current market rates
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By: Fay
Jan 31, 2017
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Thank you for your kind words. We hold traditional values and believe in the highest standard of service possible, from initial contact onward and are pleased you found this to be the case! ...

“We recently sold and bought through Pettys. We found the ......”

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Jan 30,2017
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By: 'Harrison'
Jan 30,2017
0 people found
this helpful
We recently sold and bought through Pettys. We found the team very engaging and very helpful throughout the whole process, always enthusiastic and quick to respond to questions- overall, we were very pleased and would definitely use them again....
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Comment on agent fees
On a par with the other quotes we received.
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“The selling of our house and buying a new property ......”

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Jan 30,2017
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Fay Maulik-Hann
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Francesca Creasey
By: 'Jean'
Jan 30,2017
0 people found
this helpful
The selling of our house and buying a new property was efficient and professional through the skills and expertise of the Petty team. Communication was excellent, always returning calls and keeping us informed of any new developments throughout the various stages of the process. Many ...
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Comment on agent fees
Good
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“I've been on both sides of Petty Son and Prestwich (......”

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Jan 30,2017
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Fay Maulik-Hann
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Pamela Self-Pierson
By: 'Richard'
Jan 30,2017
0 people found
this helpful
I've been on both sides of Petty Son and Prestwich (buying and selling my flat) and I have to say that it was a great experience. The sale in particular wasn't the simplest but the team were really good at communication and are just generally ...
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Comment on agent fees
Very reasonable
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By: Pamela Self-Pierson
Jan 31, 2017
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Hello Richard, thank you so much for your kind words. It was an absolute pleasure helping you with you move and we wish you all the best in the future! Kind regards, Pam ...

“I have used Petty Son and Prestwich twice to buy ......”

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Jan 28,2017
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Fay Maulik-Hann
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Francesca Creasey
By: 'Camsie31'
Jan 28,2017
0 people found
this helpful
I have used Petty Son and Prestwich twice to buy and sell property and their service is second to none. Every member of the team is on your side to help you get the best possible outcome. They are local experts, I wouldn't look anywhere ...
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“We have recently completed on the sale of our flat ......”

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Jan 28,2017
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By: 'Andrew'
Jan 28,2017
0 people found
this helpful
We have recently completed on the sale of our flat and purchase of a house in Wanstead. We had a complicated transaction which required a lot of work from Pettys. They were professional and excellent throughout from the viewings and sale process at the front ...
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“We had a great overall experience with the team at ......”

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Jan 28,2017
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Fay Maulik-Hann
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Francesca Creasey
By: 'Charlotte'
Jan 28,2017
0 people found
this helpful
We had a great overall experience with the team at petty! We experienced a few issues throughout our selling process and they were always on hand to provide support and advice!...
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Comment on agent fees
Fair fees
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“I was and am very impressed with the service that ......”

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Jan 27,2017
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By: 'Paul'
Jan 27,2017
0 people found
this helpful
I was and am very impressed with the service that Petty and Son provided they were helpful and informative throughout, their prices were fair, with no hidden cost, they responded to my emails promptly and dealt with my queries straight away j highly recommend this ...
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Comment on agent fees
Very good agent fees
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“I looked for a home in the Wanstead and South ......”

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Jan 27,2017
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Fay Maulik-Hann
By: 'Denise'
Jan 27,2017
0 people found
this helpful
I looked for a home in the Wanstead and South Woodford area for a few months. Over that time, I found Pam, Fran, Danny and Elaine to be the absolutely best agents to deal with: tirelessly helpful, interested in understanding what I wanted, extremely protective ...
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Comment on agent fees
I bought my property through Petty's so I can't comment on this.
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“We sold our house through Petty, Son & Prestwich. They weren't ......”

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Jan 27,2017
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By: 'Alison'
Jan 27,2017
0 people found
this helpful
We sold our house through Petty, Son & Prestwich. They weren't the cheapest estate agent quote but we chose them because we thought John's experience, knowledge of the industry and honesty was important. This proved to be the case and we found the service all the ...
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Comment on agent fees
The fees were fair.
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“Excellent service in finding buyers and presentation of our property. ......”

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Jan 27,2017
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By: 'CB'
Jan 27,2017
0 people found
this helpful
Excellent service in finding buyers and presentation of our property. Always available to answer any queries. Even followed up regularly after finding our buyer...
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Comment on agent fees
Good. Competitive with other agents.
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“I couldn't recommend the Petty Son & Prestwich team more highly! ......”

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Jan 27,2017
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Fay Maulik-Hann
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Francesca Creasey
By: 'Andrew'
Jan 27,2017
0 people found
this helpful
I couldn't recommend the Petty Son & Prestwich team more highly! Having decided to sell our flat in Aldersbrook we chose to seek a valuation from Petty, amongst others. The overriding factor that lead us to opt for them was the fact that not only did ...
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Comment on agent fees
Fine
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By: Fay Parsons-Hann
Feb 10, 2017
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Thank you Andrew. We always feel that it's our duty to provide our valuations based on market evidence as an accurate valuation will usually contribute towards a successful sale. Our fantastic sales progressor Elaine is fantastic and, like all my colleagues, is invaluable in providing a great service from beginning to end. We hope you are very happy in your new home, let u know if we can help you again in the future! ...

“It was a complete pleasure to deal with all the ......”

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Sep 23,2016
Minithumbup
By: 'Sally'
Sep 23,2016
3 people found
this helpful
It was a complete pleasure to deal with all the friendly and very efficient staff at the Buckhurst Hill office. They were extremely helpful and dealt with all the viewings of my mother's flat as I could not be there. They are totally reliable and ...
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Comment on agent fees
Very reasonable fees with no hidden extras.
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By: Sasha Gilbert
Feb 20, 2017
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Thank you for your kind words Sally we are delighted that you trusted us with your mothers flat. We pride ourselves on being the local agent that everyone can trust, if you ever have any further questions regarding selling or purchasing a house please do not hesitate contact us. ...

“My neighbour personally recommended John, Pamela, Elaine and the team ......”

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Sep 21,2016
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By: 'JK'
Sep 21,2016
0 people found
this helpful
My neighbour personally recommended John, Pamela, Elaine and the team at Petty Son & Prestwich to handle the sale of my property on Hermon Hill. Pamela and Elaine were my main point of contact in the sales office and both were incredibly helpful, professional and cheerful, ...
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“Excellent support from Petty not only from finding and selling ......”

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Sep 15,2016
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Fay Maulik-Hann
By: 'Ian'
Sep 15,2016
0 people found
this helpful
Excellent support from Petty not only from finding and selling our property (Fay) but also the support for purchasing and completing the deal (Elaine)...
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Comment on agent fees
Good
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“I had a thoroughly successful relationship with John and his ......”

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May 16,2016
Minithumbup
By: 'Wilson'
May 16,2016
0 people found
this helpful
I had a thoroughly successful relationship with John and his team. They were professional, pleasant, reliable and gave good advice throughout my sale. I wouldn't hesitate to recommend using them....
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Comment on agent fees
Good value for money
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“Possibly, in my opinion, the worst service I've ever received ......”

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May 04,2016
Minithumbdown
By: 'JL'
May 04,2016
1 people found
this helpful
Possibly, in my opinion, the worst service I've ever received as a Tenant by this Property Management team. Only reason we stayed with them was due to Val who has now left. Had no heating for over 3 weeks due to her incompetence dealing with the ...
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What agent could do to change your mind?
Fees are extortionate for the service provided. The landlords pay a fee so the property is managed. I question fees on both sides.
Attached Filesnbsp;
Comment on agent fees
Fees are extortionate for the service provided. The landlords pay a fee so the property is managed. I question fees on both sides.
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By: Stella Murray
May 05, 2016
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I'm sorry to hear that this previous disgruntled tenant felt she was treated unfairly by Pettyson. As I'm relatively new to the company I can only comment on this with the detailed information we hold on file regarding this tenancy: Pettyson dealt with the tenants complaints of damp which were proven to be condensation (as per Essex Damp Specialists report) due to the neglect of the tenant to air the property correctly. Our Maintenance Department promptly dealt with every complaint the tenan ...

“Throughout the sale, Petty Son and Prestwich provided a thoroughly ......”

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Apr 18,2016
Minithumbup
By: 'Celia'
Apr 18,2016
0 people found
this helpful
Throughout the sale, Petty Son and Prestwich provided a thoroughly professional service, and I recommend them highly. They were friendly, efficient and discreet. The sales office kept me completely up to date with all viewings and offers. The sales coordination team were equally thorough and ...
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Comment on agent fees
Good
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“Petty Son and Prestwich stuck to our agreement, they never ......”

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Feb 29,2016
Minithumbup
By: 'Sharon'
Feb 29,2016
0 people found
this helpful
Petty Son and Prestwich stuck to our agreement, they never contacted or our elderly parents, they followed up every question and kept the sale moving at all times. Well mannered, helpful and humorous as well as being proactive and professional at all times....
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“The property (Buckhurst Hill on the edge of London) was ......”

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Jun 08,2015
Minithumbdown
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Jenny Wagstaff
By: 'Womill'
Jun 08,2015
1 people found
this helpful
The property (Buckhurst Hill on the edge of London) was marketed in February 2014 and the photos used were so dreadful that I bought a wide-angle lens (£300) and took some decent ones myself. This prompted the agent to take some good photos, but the damage was ...
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“It's obvious they only care about landlords. Have luckily only ......”

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Dec 08,2014
Minithumbdown
By: 'Lucy'
Dec 08,2014
0 people found
this helpful
It's obvious they only care about landlords. Have luckily only had to have a handful of interactions with them, but each of them has been terrible. Penny pinching us and always erring on the side of the landlord when things go wrong in the property. ...
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What agent could do to change your mind?
They could have interacted with my husband and I like human beings instead of like lawyers. They could have acknowledged that the price increase on the property that the landlord originally asked for was unnecessarily high, instead of telling us that it a ‚£50pm increase in the first year and ‚£100pm increase in the second year was 'minimal'. They should treat their tenants as valued customers, not like scum who can easily be replaced.
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Comment on agent fees
The agent's fees for tenants are much higher than other agencies in the area.
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“Where do I start? I have had nothing but bad ......”

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May 01,2014
Minithumbdown
By: 'Carlene'
May 01,2014
3 people found
this helpful
Where do I start? I have had nothing but bad experiences with Jon and his staff from selling my property to buying a property. First when selling they did not put all offers forward, we were later told by someone that if you tip (in ...
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What agent could do to change your mind?
Honesty and professionalism go a long way.
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“Rude, unpleasant and confrontational from the very start to the ......”

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Aug 02,2013
Minithumbdown
By: 'Lithebod'
Aug 02,2013
2 people found
this helpful
Rude, unpleasant and confrontational from the very start to the very end of the transaction. Petty son are truly outstanding in terms of their lack of customer service, general politeness and anything remotely resembling a decent way of operating. Constant threats the vendor would pull ...
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“If only potential sellers would read these reviews these xxxxx ......”

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May 29,2013
Minithumbdown
By: 'Mr'
May 29,2013
3 people found
this helpful
If only potential sellers would read these reviews these xxxxx would have less of a market hold in Wanstead. Rude, deceitful and unpleasant....
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What agent could do to change your mind?
Honesty helps. Good manners and a modicum of respect would go a long way. Will NEVER deal with them again.
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Tenant Fees

Pending
£0 (inc. VAT), Pay Upfront

Arranging and facilitating statutory compliance (this is in addition to the costs of the item itself) if not provided on instruction or undertaken by the landlord:

• Energy Performance Certificate (EPC) £70.00 (inc. VAT) per tenancy

• Gas Safety Certificate (GSR) £85.00 (inc. VAT) per tenancy

• Electrical Installation Condition Report (EICR) £160.00 (inc. VAT) per tenancy

• Portable Appliance Testing (PAT) £100.00 (inc. VAT) per tenancy

• Legionella Risk Assessment £100.00 (inc. VAT) per tenancy

• Installing Smoke alarms and Carbon Monoxide £ 50.00 (inc.VAT) per Alarm

• Handling local authority licensing application £240.00 (inc. VAT) per tenancy

Last updated on 31/05/2019, 8:03 PM by J Wagstaff

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 11/12/2023 by Fay

Awards won by Petty Son & Prestwich

Regional Awards won by Petty Son & Prestwich

Individual Branch Awards

London, E11

London, E11



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