Petty Son & Prestwich
4.8/5, 291 reviews
96% recommended
99% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Established in 1908, Petty Son and Prestwich is a leading estate agent providing a comprehensive service to our customers including sellers, buyers, landlords and tenants within Wanstead, Buckhurst Hill and surrounding areas. show more Established in 1908, Petty Son and Prestwich is a leading estate agent providing a comprehensive service to our customers including sellers, buyers, landlords and tenants within Wanstead, Buckhurst Hill and surrounding areas.

Contact Us

Latest Reviews

 View all Reviews 291
26th Feb 2024
reviewed by 'Zoe'
“We first came across Petty Son and Prestwich on a viewing. After what had been a disastrous year and experience ......”
21st Jan 2024
reviewed by 'Kseniia'
“We’ve had a very good experience with Petty Son and Prestwich as first-time buyers. They’ve arranged the viewing ......”
7th Jan 2024
reviewed by 'Joanna SOMMERVILLE'
“Really happy to recommend Petty Sons & Prestwich. We bought and sold with them and they were knowledgeable, professional and friendly ......”
4th Jan 2024
reviewed by 'Pauline Thurman'
“Superb local firm who look after you at every stage. They recently helped me to sell my flat. Super friendly ......”
12th Dec 2023
reviewed by 'Geoff Shaw'
“Petty Son gave us great service from our initial meeting through to sale completion of Dad's Wanstead flat in early ......”
14th Oct 2023
reviewed by 'John'
“We sold our house with Petty Son during one of the worst times to sell in recent years, the interest ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £77,000 £1,337,000
Lettings 100% 88% £1,000 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 2 19 5 136 1 110 2 2 2
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA ARMA UKALA TPOS Sales TPOS Lettings TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   125 to Rent   29
View more properties
Petty Son & Prestwich Branches (view all 2)
Wanstead, E11
Wanstead Lettings Department, E11

“I've been on both sides of Petty Son and Prestwich (......”

Share on :
Jan 30,2017
Minithumbup
Staff profile picture
Fay Maulik-Hann
Staff profile picture
Pamela Self-Pierson
By: 'Richard'
Jan 30,2017
0 people found
this helpful
I've been on both sides of Petty Son and Prestwich (buying and selling my flat) and I have to say that it was a great experience. The sale in particular wasn't the simplest but the team were really good at communication and are just generally ...
read full review
Comment on agent fees
Very reasonable
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Pamela Self-Pierson
Jan 31, 2017
View all comments (1)
Hello Richard, thank you so much for your kind words. It was an absolute pleasure helping you with you move and we wish you all the best in the future! Kind regards, Pam ...

“I have used Petty Son and Prestwich twice to buy ......”

Share on :
Jan 28,2017
Minithumbup
Staff profile picture
Fay Maulik-Hann
Staff profile picture
Francesca Creasey
By: 'Camsie31'
Jan 28,2017
0 people found
this helpful
I have used Petty Son and Prestwich twice to buy and sell property and their service is second to none. Every member of the team is on your side to help you get the best possible outcome. They are local experts, I wouldn't look anywhere ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have recently completed on the sale of our flat ......”

Share on :
Jan 28,2017
Minithumbup
By: 'Andrew'
Jan 28,2017
0 people found
this helpful
We have recently completed on the sale of our flat and purchase of a house in Wanstead. We had a complicated transaction which required a lot of work from Pettys. They were professional and excellent throughout from the viewings and sale process at the front ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had a great overall experience with the team at ......”

Share on :
Jan 28,2017
Minithumbup
Staff profile picture
Fay Maulik-Hann
Staff profile picture
Francesca Creasey
By: 'Charlotte'
Jan 28,2017
0 people found
this helpful
We had a great overall experience with the team at petty! We experienced a few issues throughout our selling process and they were always on hand to provide support and advice!...
read full review
Comment on agent fees
Fair fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was and am very impressed with the service that ......”

Share on :
Jan 27,2017
Minithumbup
By: 'Paul'
Jan 27,2017
0 people found
this helpful
I was and am very impressed with the service that Petty and Son provided they were helpful and informative throughout, their prices were fair, with no hidden cost, they responded to my emails promptly and dealt with my queries straight away j highly recommend this ...
read full review
Comment on agent fees
Very good agent fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I looked for a home in the Wanstead and South ......”

Share on :
Jan 27,2017
Minithumbup
Staff profile picture
Fay Maulik-Hann
By: 'Denise'
Jan 27,2017
0 people found
this helpful
I looked for a home in the Wanstead and South Woodford area for a few months. Over that time, I found Pam, Fran, Danny and Elaine to be the absolutely best agents to deal with: tirelessly helpful, interested in understanding what I wanted, extremely protective ...
read full review
Comment on agent fees
I bought my property through Petty's so I can't comment on this.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We sold our house through Petty, Son & Prestwich. They weren't ......”

Share on :
Jan 27,2017
Minithumbup
By: 'Alison'
Jan 27,2017
0 people found
this helpful
We sold our house through Petty, Son & Prestwich. They weren't the cheapest estate agent quote but we chose them because we thought John's experience, knowledge of the industry and honesty was important. This proved to be the case and we found the service all the ...
read full review
Comment on agent fees
The fees were fair.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service in finding buyers and presentation of our property. ......”

Share on :
Jan 27,2017
Minithumbup
By: 'CB'
Jan 27,2017
0 people found
this helpful
Excellent service in finding buyers and presentation of our property. Always available to answer any queries. Even followed up regularly after finding our buyer...
read full review
Comment on agent fees
Good. Competitive with other agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I couldn't recommend the Petty Son & Prestwich team more highly! ......”

Share on :
Jan 27,2017
Minithumbup
Staff profile picture
Fay Maulik-Hann
Staff profile picture
Francesca Creasey
By: 'Andrew'
Jan 27,2017
0 people found
this helpful
I couldn't recommend the Petty Son & Prestwich team more highly! Having decided to sell our flat in Aldersbrook we chose to seek a valuation from Petty, amongst others. The overriding factor that lead us to opt for them was the fact that not only did ...
read full review
Comment on agent fees
Fine
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Fay Parsons-Hann
Feb 10, 2017
View all comments (1)
Thank you Andrew. We always feel that it's our duty to provide our valuations based on market evidence as an accurate valuation will usually contribute towards a successful sale. Our fantastic sales progressor Elaine is fantastic and, like all my colleagues, is invaluable in providing a great service from beginning to end. We hope you are very happy in your new home, let u know if we can help you again in the future! ...

“It was a complete pleasure to deal with all the ......”

Share on :
Sep 23,2016
Minithumbup
By: 'Sally'
Sep 23,2016
3 people found
this helpful
It was a complete pleasure to deal with all the friendly and very efficient staff at the Buckhurst Hill office. They were extremely helpful and dealt with all the viewings of my mother's flat as I could not be there. They are totally reliable and ...
read full review
Comment on agent fees
Very reasonable fees with no hidden extras.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sasha Gilbert
Feb 20, 2017
View all comments (1)
Thank you for your kind words Sally we are delighted that you trusted us with your mothers flat. We pride ourselves on being the local agent that everyone can trust, if you ever have any further questions regarding selling or purchasing a house please do not hesitate contact us. ...

“My neighbour personally recommended John, Pamela, Elaine and the team ......”

Share on :
Sep 21,2016
Minithumbup
By: 'JK'
Sep 21,2016
0 people found
this helpful
My neighbour personally recommended John, Pamela, Elaine and the team at Petty Son & Prestwich to handle the sale of my property on Hermon Hill. Pamela and Elaine were my main point of contact in the sales office and both were incredibly helpful, professional and cheerful, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent support from Petty not only from finding and selling ......”

Share on :
Sep 15,2016
Minithumbup
Staff profile picture
Fay Maulik-Hann
By: 'Ian'
Sep 15,2016
0 people found
this helpful
Excellent support from Petty not only from finding and selling our property (Fay) but also the support for purchasing and completing the deal (Elaine)...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a thoroughly successful relationship with John and his ......”

Share on :
May 16,2016
Minithumbup
By: 'Wilson'
May 16,2016
0 people found
this helpful
I had a thoroughly successful relationship with John and his team. They were professional, pleasant, reliable and gave good advice throughout my sale. I wouldn't hesitate to recommend using them....
read full review
Comment on agent fees
Good value for money
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Possibly, in my opinion, the worst service I've ever received ......”

Share on :
May 04,2016
Minithumbdown
By: 'JL'
May 04,2016
1 people found
this helpful
Possibly, in my opinion, the worst service I've ever received as a Tenant by this Property Management team. Only reason we stayed with them was due to Val who has now left. Had no heating for over 3 weeks due to her incompetence dealing with the ...
read full review
What agent could do to change your mind?
Fees are extortionate for the service provided. The landlords pay a fee so the property is managed. I question fees on both sides.
Attached Filesnbsp;
Comment on agent fees
Fees are extortionate for the service provided. The landlords pay a fee so the property is managed. I question fees on both sides.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Stella Murray
May 05, 2016
View all comments (1)
I'm sorry to hear that this previous disgruntled tenant felt she was treated unfairly by Pettyson. As I'm relatively new to the company I can only comment on this with the detailed information we hold on file regarding this tenancy: Pettyson dealt with the tenants complaints of damp which were proven to be condensation (as per Essex Damp Specialists report) due to the neglect of the tenant to air the property correctly. Our Maintenance Department promptly dealt with every complaint the tenan ...

“Throughout the sale, Petty Son and Prestwich provided a thoroughly ......”

Share on :
Apr 18,2016
Minithumbup
By: 'Celia'
Apr 18,2016
0 people found
this helpful
Throughout the sale, Petty Son and Prestwich provided a thoroughly professional service, and I recommend them highly. They were friendly, efficient and discreet. The sales office kept me completely up to date with all viewings and offers. The sales coordination team were equally thorough and ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Petty Son and Prestwich stuck to our agreement, they never ......”

Share on :
Feb 29,2016
Minithumbup
By: 'Sharon'
Feb 29,2016
0 people found
this helpful
Petty Son and Prestwich stuck to our agreement, they never contacted or our elderly parents, they followed up every question and kept the sale moving at all times. Well mannered, helpful and humorous as well as being proactive and professional at all times....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The property (Buckhurst Hill on the edge of London) was ......”

Share on :
Jun 08,2015
Minithumbdown
Staff profile picture
Jenny Wagstaff
By: 'Womill'
Jun 08,2015
1 people found
this helpful
The property (Buckhurst Hill on the edge of London) was marketed in February 2014 and the photos used were so dreadful that I bought a wide-angle lens (£300) and took some decent ones myself. This prompted the agent to take some good photos, but the damage was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It's obvious they only care about landlords. Have luckily only ......”

Share on :
Dec 08,2014
Minithumbdown
By: 'Lucy'
Dec 08,2014
0 people found
this helpful
It's obvious they only care about landlords. Have luckily only had to have a handful of interactions with them, but each of them has been terrible. Penny pinching us and always erring on the side of the landlord when things go wrong in the property. ...
read full review
What agent could do to change your mind?
They could have interacted with my husband and I like human beings instead of like lawyers. They could have acknowledged that the price increase on the property that the landlord originally asked for was unnecessarily high, instead of telling us that it a ‚£50pm increase in the first year and ‚£100pm increase in the second year was 'minimal'. They should treat their tenants as valued customers, not like scum who can easily be replaced.
Attached Filesnbsp;
Comment on agent fees
The agent's fees for tenants are much higher than other agencies in the area.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Where do I start? I have had nothing but bad ......”

Share on :
May 01,2014
Minithumbdown
By: 'Carlene'
May 01,2014
3 people found
this helpful
Where do I start? I have had nothing but bad experiences with Jon and his staff from selling my property to buying a property. First when selling they did not put all offers forward, we were later told by someone that if you tip (in ...
read full review
What agent could do to change your mind?
Honesty and professionalism go a long way.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rude, unpleasant and confrontational from the very start to the ......”

Share on :
Aug 02,2013
Minithumbdown
By: 'Lithebod'
Aug 02,2013
2 people found
this helpful
Rude, unpleasant and confrontational from the very start to the very end of the transaction. Petty son are truly outstanding in terms of their lack of customer service, general politeness and anything remotely resembling a decent way of operating. Constant threats the vendor would pull ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“If only potential sellers would read these reviews these xxxxx ......”

Share on :
May 29,2013
Minithumbdown
By: 'Mr'
May 29,2013
3 people found
this helpful
If only potential sellers would read these reviews these xxxxx would have less of a market hold in Wanstead. Rude, deceitful and unpleasant....
read full review
What agent could do to change your mind?
Honesty helps. Good manners and a modicum of respect would go a long way. Will NEVER deal with them again.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Tenant Fees

Pending
£0 (inc. VAT), Pay Upfront

Arranging and facilitating statutory compliance (this is in addition to the costs of the item itself) if not provided on instruction or undertaken by the landlord:

• Energy Performance Certificate (EPC) £70.00 (inc. VAT) per tenancy

• Gas Safety Certificate (GSR) £85.00 (inc. VAT) per tenancy

• Electrical Installation Condition Report (EICR) £160.00 (inc. VAT) per tenancy

• Portable Appliance Testing (PAT) £100.00 (inc. VAT) per tenancy

• Legionella Risk Assessment £100.00 (inc. VAT) per tenancy

• Installing Smoke alarms and Carbon Monoxide £ 50.00 (inc.VAT) per Alarm

• Handling local authority licensing application £240.00 (inc. VAT) per tenancy

Last updated on 31/05/2019, 8:03 PM by J Wagstaff

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 11/12/2023 by Fay

Awards won by Petty Son & Prestwich

Regional Awards won by Petty Son & Prestwich

Individual Branch Awards

London, E11

London, E11



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn