Peter Alan
2.7/5, 139 reviews
43% recommended
76% lettings valuation accuracy
48% lettings fee satisfaction
No company information

Contact Us

Latest Reviews

 View all Reviews 139
31st Oct 2024
reviewed by 'Lucy'
“Been lied to by multiple employees and the landlord as well.I have another review on a persistent rodent Infestation ......”
16th Oct 2024
reviewed by 'Lucy'
“Had a mouse infestation in February-March 2024 and the company took 2 weeks for someone to come out and get some treatment ......”
22nd Aug 2024
reviewed by 'Hlaing phyo'
“before day i am talking with my Mortgage advisor he told me that he will try to refund back for ......”
5th Aug 2024
reviewed by 'Time and money wasted'
“Peter Alan CardiffMy impression of this company is that it is understaffed, disorganised, inconsiderate and extremely discourteous. I made an ......”
29th Jul 2024
reviewed by 'Dallas'
“Phoebe is excellent - she get's the job done - and communicates effectively throughout the process!...”
25th Jul 2024
reviewed by 'Angela Vine'
“They over value your property, MASSIVELY, then when you have to drop the price they still charge you commission on ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 48% £350 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 8 16 30 14 11 11 5 8 25
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Peter Alan Branches (view all 32)
Barry, CF62
Blackwood, NP12
Bridgend, CF31
Caerphilly, CF83
Cardiff, CF11
Cardiff, CF24
Cardiff, CF24
Chepstow, NP16

“Property Purchase...”

Share on :
Dec 18,2019
Minithumbup
claim your profile
Mark
By: 'Ian'
Dec 18,2019
1 people found
this helpful
Recently bought a property from the Pontypridd branch and the customer service i recieved was second to none. Mark Wilton their financial adviser helped me no end with finding the best mortgage deal for me, providing me with all relevant information to help me decide. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Never have such an incompetent group of peopl......”

Share on :
Dec 13,2019
Minithumbdown
By: 'Glyn'
Dec 13,2019
4 people found
this helpful
Never have such an incompetent group of people come together to form an estate agents or a sales team. They have there own agenda on who to sell there properties too. A group of legalised, modern day thieves, who are shy in telling the truth. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A group of legal thieves! I wouldn't employ t......”

Share on :
Dec 11,2019
Minithumbdown
By: 'Shane'
Dec 11,2019
3 people found
this helpful
A group of legal thieves! I wouldn't employ the sales team to tie my shoelaces never mind sell my house! I know estate agents have a reputation for charging lots for very little, but this lot take the biscuit! Hindsight is wonderful, but if you ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I’ve never dealt with such an incompetent, un......”

Share on :
Oct 31,2019
Minithumbdown
By: 'Dylan'
Oct 31,2019
1 people found
this helpful
I’ve never dealt with such an incompetent, unreliable company such as Peter Alan. We have been waiting for almost a month for the return of our bond, despite both tenant and landlord both chasing PA to release it. The office staff clearly do not ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“selling with peter alan...”

Share on :
Oct 28,2019
Minithumbup
By: 'Gareth'
Oct 28,2019
0 people found
this helpful
I have recently sold a property with peter Alan. it was on the market and sold the same day. I have been really impressed with my dealings with all members of staff in the company. they have been helpful and pleasant throughout and always knew ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am buying a house through Peter Alan Bridge......”

Share on :
Sep 23,2019
Minithumbup
claim your profile
Natalia
By: 'Iryna'
Sep 23,2019
0 people found
this helpful
I am buying a house through Peter Alan Bridgend brunch. So far I have had a great experience dealing with this branch. The estate agent Natalia Lesiak, whom dealt with my case, had been professional and efficient all the way through the process. Would strongly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“If you want to have the worst experience movi......”

Share on :
Sep 19,2019
Minithumbdown
By: 'Sana'
Sep 19,2019
2 people found
this helpful
If you want to have the worst experience moving in, Peter Alan is the company that will deliver! You will receive better customer service from a McDonald's Drive-Thru....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tenants Beware!!...”

Share on :
Sep 03,2019
Minithumbdown
By: 'COLIN'
Sep 03,2019
4 people found
this helpful
I’ve rented through Peter Alan (formerly Roberts & Co) for nearly six years, and the service has been absolutely appalling throughout. In 30 years of living in rented accommodation, I have never dealt with such an unprofessional, incompetent, and disorganised organisation. In my time renting through ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional, friendly and efficient...”

Share on :
Jul 12,2019
Minithumbup
claim your profile
Luly
By: 'Andrew'
Jul 12,2019
2 people found
this helpful
I had to market my late father's property and contacted several agents for a valuation. Ms Luly David came out and Llanishen Branch and the package that they offered and regional coverage inspired me to chose them to sell the property. After probate had been ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The biggest mistake we ever made was to go wi......”

Share on :
Jul 10,2019
Minithumbdown
By: 'Tina'
Jul 10,2019
2 people found
this helpful
The biggest mistake we ever made was to go with peter Alan estate agents in Morriston. Not only did one of their agents leave the back door unlocked that led to a break in but it took 14 weeks to finally complete. The agents kept telling ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tenant found in less than 2 weeks...”

Share on :
Jun 18,2019
Minithumbup
By: 'Stevie'
Jun 18,2019
0 people found
this helpful
Having struggled for some time to rent out my property, I decided to contract Peter Alan as the Letting Agent. I found their staff very helpful with plenty of entheusiasm to find a tenant for the property. Within a week, several potentail tenants had visited ...
read full review
Comment on agent fees
Aligned with my expectations
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
May 24,2019
Minithumbup
claim your profile
Mark
By: 'Louise'
May 24,2019
0 people found
this helpful
Excellent service from Mark Wilton, Mortages advisor. He kept me updated regularly so I was always aware of what was happening and only a phone call away if any queries. Highly recommend...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Not happy with the service...”

Share on :
May 08,2019
Minithumbdown
By: 'TeslaSwansea'
May 08,2019
8 people found
this helpful
My property has been in the market with Peter Alan in the past 4 months. In the last 4 months I have been asked to drop down the sale price 3-4 times which I have agreed to do it once. Still no luck with the sale. Even ...
read full review
Comment on agent fees
Very high and as I said I had to pay for the photographer.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sale of 2 Properties...”

Share on :
Apr 25,2019
Minithumbup
claim your profile
Lydia
By: 'Simon'
Apr 25,2019
0 people found
this helpful
Great friendly service from first contact with the office. Jamie provided accurate valuations and honest market information Sale agreed on both properties within 1st week of marketing - great service...
read full review
Comment on agent fees
Agreed a fair rate for the work involved marketing both properties
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rental...”

Share on :
Apr 25,2019
Minithumbup
claim your profile
Danielle
By: 'Matt'
Apr 25,2019
0 people found
this helpful
My partner and I recently signed for a long-term rental with Peter Alan. Having let many properties over the last few years, Alana's professionalism and friendly nature was very welcome in making the process as painless as possible. Although new to the position, Danielle came ...
read full review
Comment on agent fees
Having previously rented through other agents in the Swansea area, Peter Alan's admin fee's for rentals were far more affordable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic...”

Share on :
Apr 12,2019
Minithumbup
claim your profile
Georgie
By: 'Georgie'
Apr 12,2019
0 people found
this helpful
Absolutely loved the girls in peter Alan Whitchurch, so professional and very patient during quite a stressful time, always on hand to speak to and very reassuring, Mari, Jen, Lisa and Tracey thank you❤️ Wonderful ladies xxx...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“First time buyer...”

Share on :
Apr 09,2019
Minithumbup
claim your profile
Mark
By: 'Hannah'
Apr 09,2019
0 people found
this helpful
Excellent service from Mark, he kept us updated with all developments and we didn't have to chase him for any updates, he got the work done for us and was very efficient. Would highly recommend him....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Got the work done!...”

Share on :
Mar 30,2019
Minithumbup
claim your profile
Mark
By: 'Hannah'
Mar 30,2019
0 people found
this helpful
Brilliant service by Mark, he helped negotiate a purchase price for us and got us a mortgage offer with in three weeks. He kept us up to date with all developments, we felt confident in the information he provided. Would definitely recommend him - thanks ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Mar 25,2019
Minithumbup
claim your profile
Ryan
By: 'Nichola'
Mar 25,2019
0 people found
this helpful
Absolutely fantastic service from Ryan & Lauren at the Blackwood office. Very professional and helpful with the sale of my Dads property. Thanks Nichola...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Feb 25,2019
Minithumbup
claim your profile
Georgina
By: 'Kathryn'
Feb 25,2019
0 people found
this helpful
Georgina was an absolute star today. Professional, friendly and made me feel completely at ease!! Could not recommend her enough. She went through everything with patience and for anyone in need of mortgage advice then go and see her. She made my first experience a ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Feb 12,2019
Minithumbup
claim your profile
callum
By: 'Sharon'
Feb 12,2019
0 people found
this helpful
Peter Alan Morriston have been amazing selling my property .From the valuation to the viewings, and finally the sale, all staff have been 100% professional. Nothing was ever too much trouble and we always received feedback from every viewing. They marketed my property superbly and I ...
read full review
Comment on agent fees
Fees were very competitive.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tenant...”

Share on :
Jan 24,2019
Minithumbup
By: 'Alrypar'
Jan 24,2019
0 people found
this helpful
Have been a tenant for over 10 years at the same address, Always found the agency 2 b very good! Any problems are solved by the quite quickly,! My apartment is very low maintenance, and my rent is payed in time,so they have no cause to ...
read full review
Comment on agent fees
Reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Portfolio managers...”

Share on :
Jan 24,2019
Minithumbup
By: 'Lynda'
Jan 24,2019
2 people found
this helpful
Finding the right Agent to manage your property is no easy. Nic Blight in the Newport has always been Competent and professional unfortunaley on many occasions other staff have let him down. Fortunately Dafydd Williams has now taken over our properties . This pleasant humble your ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rental...”

Share on :
Jan 03,2019
Minithumbup
claim your profile
Rhys
By: 'Beth'
Jan 03,2019
0 people found
this helpful
Very friendly staff. I first met Rhys Minty when I viewed the property and he was brilliant from start to finish, he kept me very well informed about every stage of me renting the property. We spoke on a very regular basis and constantly reassured ...
read full review
Comment on agent fees
The fees were reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service: house buyer from England...”

Share on :
Nov 30,2018
Minithumbup
By: 'Caroline'
Nov 30,2018
1 people found
this helpful
I sold my house in the West Midlands of England and Peter Alan was the estate agent for the house I bought in Caerphilly. From start to finish they were great: a highly professional lady (Leanne) did the viewing, allowing me plenty of time and ...
read full review
Comment on agent fees
Not applicable as I was the house buyer.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They don't sell to English People...”

Share on :
Nov 05,2018
Minithumbdown
By: 'YorkshireJoe'
Nov 05,2018
2 people found
this helpful
I viewed a lot of houses with this agency and I put in an offer on two houses, the first fell through, the second was accepted. This too fell through, I was told that it wasn't due to the offers but due to in each ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Appalling customer service...”

Share on :
Oct 30,2018
Minithumbdown
By: 'Very'
Oct 30,2018
6 people found
this helpful
I have just been released form a tenancy early with lots of difficulty. I decided to opt for a 2 year lease due to the charges attached to the renewal of a contract. I informed the branch of my situation and requested they re advertise my ...
read full review
Comment on agent fees
the fees that are charged across the board are terrible. Peter Alan are out to take as much money as possible and when you ask for a break down of what the charges are for they cannot offer this information.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Piss poor service from the get go !!!cowboys...”

Share on :
Sep 25,2018
Minithumbdown
claim your profile
Liz
By: 'Muggins'
Sep 25,2018
3 people found
this helpful
Really poor service from start to begining failed to mention addidtional fees to renew contract. Gave me false advice on property maintance by the lld . Too them 7 months to take down the peter alan sign from the house. No bulbs blinds or curtains in property. ...
read full review
Comment on agent fees
Poor they charge £150 upfront per person only offer a 6 month tenancy at first then charge you £100 admin fee to renew for another 6 months then charge another £100 to renew..... one big cash cow
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“new chance...”

Share on :
Sep 22,2018
Minithumbup
claim your profile
jade
By: 'dj'
Sep 22,2018
1 people found
this helpful
thank you jade for your help and professionalism because of yourself I will give peter allan another chance after all the annoying phone calls off other agents...
read full review
Comment on agent fees
n/a
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Easy and professional...”

Share on :
Sep 08,2018
Minithumbup
claim your profile
Mark
By: 'Emily'
Sep 08,2018
1 people found
this helpful
As a first time buyer and someone who knew nothing regarding mortgages, Mark was very patient and profesional. He explained everything so well, from our first point of contact and all the way through. He made the whole process seem easy and not as scary ...
read full review
Comment on agent fees
The fees seem fair, prices are compatible.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Peter Alan

Regional Awards won by Peter Alan

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn