People In Property
4.7/5, 159 reviews
95% recommended
85% sales valuation accuracy
98% sales fee satisfaction
83% lettings valuation accuracy
97% lettings fee satisfaction
No description for branch.

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Latest Reviews

 View all Reviews 159
24th Jun 2020
reviewed by 'Jugdish'
“Hi Guyz,,..Please be careful of that dodgy company!!!http://www.peopleinproperty.co.uk/I lost £500 DepositThey make you sign ......”
8th Feb 2019
reviewed by 'Kate'
“People in Property came to my attention by accident and I am extremely pleased. Natalia and the PiP team worked ......”
22nd Jan 2019
reviewed by 'Arkadiusz'
“Contacted agent via email, super fast response, wery friendly and officiant , Natalia found for us house in no time and ......”
13th Nov 2018
reviewed by 'Daisy'
“Natalia helped us find our lovely flat to rent! She sorted out all the things and whenever we had any ......”
25th Sep 2018
reviewed by 'Marzena'
“Pragnę podzielić się opinią na temat agencji i ludzi kt³rzy tam pracują spotkaliśmy się z ogromną pomocą i ......”
27th Aug 2018
reviewed by 'Szabi'
“Have had a great experience with People In Property. Our first contact was Natalia Krupinska. She has been very helpful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 85% 98% £350,000 £350,000
Lettings 83% 97% £757 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 1 117 5 0 0 0 0 2 2
Areas covered
  • SW19
  • SW20
  • SW15
  • SW18
  • SM4
  • KT3
  • KT1
  • SW6
  • SW17
Address

9 Coombe Lane
London
Greater London
SW20 8NE
0208 944 7200

update staff | update details

Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 10:00 - 16:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
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Estate agents
Letting agents
Latest Properties

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“What can I say, I really could not have asked ......”

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Feb 14,2013
Minithumbup
By: 'Mwilson'
Feb 14,2013
0 people found
this helpful
What can I say, I really could not have asked for more from an estate agent. I asked for quite a lot of things to be checked out and followed up due to a previous bad experience with an estate agent and Kasia was really ...
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“I have been renting my house through People in Property ......”

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Feb 05,2013
Minithumbup
By: 'Jamie'
Feb 05,2013
0 people found
this helpful
I have been renting my house through People in Property for about 8 months and am very happy with their service. They pleasant, communicate well and have twice taken the initiative in resolving simple repair issues at no cost to me whereas they could've simply called ...
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“I received an extremely efficient lettings service from People in ......”

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Feb 05,2013
Minithumbup
By: 'Theresa'
Feb 05,2013
0 people found
this helpful
I received an extremely efficient lettings service from People in Property. They advertised my property extensively, held a large number of viewings, kept me constantly informed of progressed and advised me on other issues such as Health and Safety. I found the team to be ...
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“I received an extremely efficient lettings service from People in ......”

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Feb 05,2013
Minithumbup
By: 'Theresa'
Feb 05,2013
0 people found
this helpful
I received an extremely efficient lettings service from People in Property. They advertised my property extensively, held a large number of viewings, kept me constantly informed of progressed and advised me on other issues such as Health and Safety. I found the team to be ...
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“Since the beginning Kasia was great. All the process went ......”

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Jan 30,2013
Minithumbup
By: 'Sandra'
Jan 30,2013
0 people found
this helpful
Since the beginning Kasia was great. All the process went very smooth and her profissionalism was very much appreciated. Thank you so much for finding us a lovely home....
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“Ralitsa originally showed us the property. She was very helpful ......”

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Jan 30,2013
Minithumbdown
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Emin
By: 'Fed-up'
Jan 30,2013
1 people found
this helpful
Ralitsa originally showed us the property. She was very helpful in initial meetings, getting our tenancy set up quickly. Our letting agent for the management of the property is Ella, but we have also dealt with Emin. On the day of our move, the house ...
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What agent could do to change your mind?
If the agency had responded to queries sooner and undertaken what they had promised, I would not be unhappy with their service. If they cannot complete what a tenant asks them too, then the tenants expectations need to be managed.
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By: Emin Karakaya
Feb 01, 2013
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Dear Ottilie, Heidi and Bethany I am very sorry to hear that you are not happy with the level of service you have received from People in Property. Our aims do our best to keep all our clients happy and provide a professional service. I appreciate there were some issues at the beginning of your tenancy but I was under the impression we have addressed and resolved these issues as I have never heard anything further from you. I am sorry again for the inconvenience caused but as you know a ...

“We found that Ratlisa was very helpful when looking for ......”

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Jan 28,2013
Minithumbup
By: 'Heather'
Jan 28,2013
0 people found
this helpful
We found that Ratlisa was very helpful when looking for a house to rent, and very patient. Especially as we needed to move into the house very quickly and she got us into the house in a week. However as soon as we moved into ...
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By: Alex
Jan 29, 2013
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Dear Heather, Thank you for leaving this feedback it is much appreciated and i am glad you would use our services again. I would like to investigate the matter with e-mails and see what has happened as we always aim to respond to any non emergency maintenance queries within 24 hours. Would you kindly e-mail us [email protected] with your details and property address so i can ensure you continue to receive best of service. Kind Regards, People in property ...

“We were new to the country and Ralitsa helped us ......”

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Jan 28,2013
Minithumbup
By: 'Parag'
Jan 28,2013
0 people found
this helpful
We were new to the country and Ralitsa helped us with the viewings which meet our requirements. PIP were managing this property (which we finally moved in) and with the owner was staying out of England. This led to some delayed responses initailly, but overall ...
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“Initially we had a very good experience with our estate ......”

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Jan 28,2013
Minithumbdown
By: 'motorized_monkey'
Jan 28,2013
0 people found
this helpful
Initially we had a very good experience with our estate agent, then the problems started. We were asked to pay in full the deposit for the house we wanted before we had even seen the contract. On arrival to the property, we were assured it ...
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By: Emin
Feb 01, 2013
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Dear Ottilie, Heidi and Bethany I am very sorry to hear that you are not happy with the level of service you have received from People in Property. Our aim is to do our best to keep all our clients happy and provide a professional service. I appreciate there were some issues at the beginning of your tenancy but I was under the impression we have addressed and resolved these issues as I have never heard anything further from you. I am sorry again for the inconvenience caused but as you know ...

“Being a newcomer in a foreign country is always not ......”

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Jan 27,2013
Minithumbup
By: 'Efim'
Jan 27,2013
0 people found
this helpful
Being a newcomer in a foreign country is always not easy, as well as finding a flat. Although our estate agent Ralitsa has helped alot, she was very patient and kind during the whole process, anb now I recommend her to every person who is ...
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“We were dreading flat hunting with a 4 month old baby, ......”

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Jan 27,2013
Minithumbup
By: 'marie'
Jan 27,2013
0 people found
this helpful
We were dreading flat hunting with a 4 month old baby, but Kasia made it the easiest process! She was friendly, approachable, honest - and secured our home within a matter of days. The move in date was tight but Kasia went out of her way ...
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“Im not usually a big fan of estate agents as ......”

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Jan 25,2013
Minithumbup
By: 'Greg'
Jan 25,2013
0 people found
this helpful
Im not usually a big fan of estate agents as I feel they consistently just throw rubbish properties at you without knowing who you are and indeed what you are looking for. However this was not the case with Kasia from people in property. As ...
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“Kasia was great, she was quick, responsive, easy to get ......”

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Jan 24,2013
Minithumbup
By: 'Shack'
Jan 24,2013
0 people found
this helpful
Kasia was great, she was quick, responsive, easy to get a hold of, and amazingly an honest and hard working broker. She went to the property to measure out the floorplan numerous times, and answered all of our mundane questions. We had a lot of ...
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“I did not have too much dealing with Kasia. This ......”

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Jan 24,2013
Minithumbup
By: 'Kris'
Jan 24,2013
0 people found
this helpful
I did not have too much dealing with Kasia. This might just be due to the fact that everything went smoothly. I am extremely satisfied with how she helped me view and eventually lease a flat. I would recommend People In Property / Kasia to anyone ...
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“it was very simple, easy and stress free! I'm very ......”

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Jan 18,2013
Minithumbup
By: 'danny'
Jan 18,2013
0 people found
this helpful
it was very simple, easy and stress free! I'm very impressed with Lettings manager Alex Abeltins who always kept us informed and went beyond his duties and stayed till late to ensure our flat was ready to move in! No hard sales just simple agency ...
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“Kasia is the one! She was helpful, efficient and most ......”

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Jan 17,2013
Minithumbup
By: 'Chip'
Jan 17,2013
0 people found
this helpful
Kasia is the one! She was helpful, efficient and most of all honest - she listened to what wanted and never tried to 'hard-sell' us. She even bought us a welcome gift for the house! Very pleased with the service....
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“What wonderful service, from the first telephone call, so polite, ......”

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Jan 17,2013
Minithumbup
By: 'Mark'
Jan 17,2013
0 people found
this helpful
What wonderful service, from the first telephone call, so polite, to out viewings very reliable and punctual A pleasure to use an Estate Agency where you are special and they treat you s well Aleks promised the world and he delivered Excellent young man 10/10...
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“Right from my initial email enquiry, (which was answered virtually ......”

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Jan 16,2013
Minithumbup
By: 'James'
Jan 16,2013
0 people found
this helpful
Right from my initial email enquiry, (which was answered virtually immediately, something that is often lacking in today's rushed world), I knew this was an agency that puts its clients first. I have dealt with Rikesh all through the process - he gave me a ...
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“I have been renting my property through People in Property ......”

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Nov 28,2012
Minithumbup
By: 'Happy'
Nov 28,2012
0 people found
this helpful
I have been renting my property through People in Property for the last 7 years and I have found them to be extremely proactive and professional. I have never had more then 2 days void in my property and they have always found me good tenants with ...
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“As a landlord, I dealt with People in Property (Emin ......”

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Nov 28,2012
Minithumbup
Staff profile picture
Emin
By: 'Ash'
Nov 28,2012
0 people found
this helpful
As a landlord, I dealt with People in Property (Emin Karakaya & Kasia Jagielska) for the first time 2 months ago. I must say that I was extremely pleasantly surprised with the high level of flexibility, service, updates, follow ups and ease that I experienced during the ...
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“I've used people in property for 5 years, they've provided great ......”

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Nov 23,2012
Minithumbup
Staff profile picture
Emin
By: 'Sam'
Nov 23,2012
0 people found
this helpful
I've used people in property for 5 years, they've provided great service during, are always friendly and responsive, and my flat hasn't be vacant more than 2 or 3 days over the period. I'd highly recommend them....
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“I had no troubles at all moving in with People ......”

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Nov 14,2012
Minithumbup
By: 'DM'
Nov 14,2012
2 people found
this helpful
I had no troubles at all moving in with People in Property. Everything was as it should be. I was invited for viewing in the comfortable time, all my questions were answered, I was allowed to review all the paperwork before I made any payment ...
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“From the minute I contacted People In Property - I ......”

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Sep 19,2012
Minithumbup
By: 'Philip'
Sep 19,2012
0 people found
this helpful
From the minute I contacted People In Property - I was immediately shown a new build Penthouse flat by Ralitsa. I made an offer on the spot which was accepted. Ralitsa hurried the paperwork through and I was in very quickly. The service from Ralitsa ...
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“People in Property let our property for 18 months, a while ......”

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Aug 06,2012
Minithumbdown
Staff profile picture
Emin
By: 'steinwaymamma'
Aug 06,2012
2 people found
this helpful
People in Property let our property for 18 months, a while ago. At the time, we had to pay the commission upfront for the full 18 months, but we were assured that we would get our money back should the tenants move out early. Low and behold, ...
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What agent could do to change your mind?
They could have been honest and given us our commission back.
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By: Emin Karakaya
Oct 03, 2012
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Dear steinwaymamma. I am sorry to hear that you are still not satisfied with the response you have received from us and the Property Ombudsman regarding the refund of fees. I am most concerned about your comments regarding the experience your friend had and would very keen to speak with them to have more details. As a company we never request payment before a viewing and make a point of explaining the full process before asking them for any payment. I would be grateful if you can ask t ...

“Alex went above and beyond to ensure we were kept ......”

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Jun 17,2012
Minithumbup
By: 'Catharine'
Jun 17,2012
1 people found
this helpful
Alex went above and beyond to ensure we were kept in the loop, from our first telephone enquiry, to then having settled in to the rental property. He was excellent at communication, extremely professional and courteous. We wish Alex all the best in his career ...
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“Both agents were very kind, helpful and professional when dealing ......”

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May 25,2012
Minithumbup
By: 'Andrzej'
May 25,2012
0 people found
this helpful
Both agents were very kind, helpful and professional when dealing with our request for a one bedroom flat to rent.Alex even managed to negotiate with the landlord on the final amount of our rent which was a very positive surprise for us. We will ...
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“Excellent service, helpful advice. Alex even stayed in the office ......”

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May 10,2012
Minithumbup
By: 'Miriam'
May 10,2012
0 people found
this helpful
Excellent service, helpful advice. Alex even stayed in the office well after 7pm so we could pick up the keys to our new place, having just arrived back from overseas. Would highly recommend as a lettings agent....
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“The worse customer service and extremely rude personel. Did not ......”

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Jan 10,2012
Minithumbdown
By: 'Iveta'
Jan 10,2012
5 people found
this helpful
The worse customer service and extremely rude personel. Did not helped us at all within the rental period but the moment we said we are leaving they became impossible. First we had to chase them for the exchange of keys and end of tenancy arrangements ...
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What agent could do to change your mind?
Being helpful atl least not just money collectors!
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By: Alex Abeltins
Apr 25, 2012
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Dear Iveta, I am sorry to hear about your experience. That certainly does sound a very frustrating situation. We would really like to learn and investigate this further. We can look at the events that took place and anyone involved. If you would like to contact us at [email protected] with a reference of your property we would be very happy to investigate the details of the case. Kind regards ...

“We recieved an excellent standard of service from our agent ......”

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Nov 02,2011
Minithumbup
By: 'Kieran'
Nov 02,2011
0 people found
this helpful
We recieved an excellent standard of service from our agent Kunal. If we ever had a query it was dealt with in an extremely efficient manner, and the quality of service has always been first rate from our initial inquiry through to moving into the ...
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“Excellent service from our agent Luke. Highly recommended....”

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Mar 06,2011
Minithumbup
By: 'Jac'
Mar 06,2011
0 people found
this helpful
Excellent service from our agent Luke. Highly recommended....
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No image available Natalia
(14)
Staff picture Emin
(14)
No image available Oliver
(8)
No image available Sally
(5)
No image available Nadia
(4)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:57 PM 30/10/2017 by allAgents

Awards won by People In Property

Regional Awards won by People In Property

Individual Branch Awards

London, SW20



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