Penny Lane Homes
4.7/5, 76 reviews
88% recommended
98% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
82% lettings fee satisfaction
No company information
Estate And Letting Agents In Paisley, Renfrew, Johnstone, Erskine, Bishopton and Inchinnan

Latest Reviews

 View all Reviews 76
22nd Nov 2024
reviewed by 'Alex Bird'
“Ross was brilliant, really quick to answer any queries and questions. Very experienced in handling sales and customers. Really felt ......”
18th Nov 2024
reviewed by 'Fiona'
“Very courteous service, found me a buyer very quickly.Were the most helpful when a small glitch occurred and were ......”
18th Nov 2024
reviewed by 'Tom and Helen'
“Ross is the most genuine and helpful agent we have ever used. Without his guidance, experience and knowledge, we would ......”
15th Nov 2024
reviewed by 'Ryan Coburn'
“First time using Pennylane, would highly recommend. Emma was our estate agent & she couldn't have been more helpful along the ......”
2nd Nov 2024
reviewed by 'Joyce'
“Ross & Emma are both professional yet easy to deal with agents. They got my flat on the market quickly and ......”
20th Oct 2024
reviewed by 'Keith'
“From the first meeting with Ross to finialising the sale, both Emma and Ross were great to deal with. Both ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 96% £34,000 £342,000
Lettings 100% 82% £350 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 3 5 3 46 3 3 0 1 0
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA SAL TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   33 to Rent   26
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Penny Lane Homes Branches (view all 5)
Baillieston, G69
Paisley, PA1
Renfrew, PA4
Shawlands, G43

“All we can say is a massive thank you to the ......”

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Aug 25,2023
Minithumbup
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Ross
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Emma
By: 'Sarah'
Aug 25,2023
0 people found
this helpful
All we can say is a massive thank you to the team at Penny Lane Renfrew. This was our first time selling and we felt a little out of our depth, but we needn't have been as Ross and the team could not have been ...
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“Fab service from start to finish...”

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Aug 11,2023
Minithumbdown
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Ross
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Emma
By: 'Heather'
Aug 11,2023
0 people found
this helpful
Recently sold my flat with Penny Lane homes in Renfrew and cannot recommend them enough. From start to finish Ross & Emma, we're friendly, helpful and professional. They went above and beyond not only to sell my home but to find a new one. Thankyou !...
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“Would highly recommend the use of Pennylane h......”

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Aug 10,2023
Minithumbup
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Ross
By: 'Linda'
Aug 10,2023
0 people found
this helpful
Would highly recommend the use of Pennylane homes to sell your property. Expert advice and they always kept me up to date on how the sale was going. Great photos and description on the advert, plus a very friendly team....
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“Highly recommend!...”

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Jun 26,2023
Minithumbup
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Emma
By: 'Deanna'
Jun 26,2023
0 people found
this helpful
I sold my property with Penny Lane Homes earlier this year and was thoroughly impressed with the service I received from the Renfrew office. From the outset the team were very helpful, especially Emma, completing all the initial steps in a timely manner around my ...
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By: Emma Cooney
Jun 26, 2023
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Thank you for your lovely review Deanna! It was a pleasure dealing with the sale of your property. ...

“A real pleasure to deal with Emma and the tea......”

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Jun 01,2023
Minithumbup
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Emma
By: 'Trina'
Jun 01,2023
0 people found
this helpful
A real pleasure to deal with Emma and the team. Very professional and would recommend to anyone buying or selling...
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“Highly recommend...”

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May 30,2023
Minithumbup
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Emma
By: 'Elaine Haughey'
May 30,2023
0 people found
this helpful
Calum and Emma were both excellent to work with and nothing was a problem for them during my purchase and sale. They offered advice and supported me every step of the way and as a buyer and seller, I would highly recommend them as they ...
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“Efficient, friendly service....”

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Apr 04,2023
Minithumbup
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Kayleigh
By: 'Mrs M'
Apr 04,2023
0 people found
this helpful
From giving instruction to sell to completion less than 10 weeks later we can't fault the service from Penny Lane homes. Calum, Emma and Kayleigh were all professional, efficient and answered queries quickly. Would have no hesitation recommending this agency....
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“Excellent support...”

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Nov 28,2021
Minithumbup
By: 'Robyn Geary'
Nov 28,2021
1 people found
this helpful
Our agent made the process of renting out the property extremely easy and stress free. I felt very well informed and supported from the initial valuation right through to finding a tenant and I had good contact with the agency the whole time....
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“Very glad I used Penny Lane Homes...”

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Nov 23,2021
Minithumbup
By: 'Rosie'
Nov 23,2021
0 people found
this helpful
Very glad I used Penny Lane Homes to market my property for sale. Calum explained everything very clearly and the service was top notch. Great photos and brilliant 3D video. Advertised on all the best sites and they dealt with all the enquiries. Sold my ...
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“Very professional Team...”

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Nov 01,2021
Minithumbup
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Ian
By: 'Alan'
Nov 01,2021
0 people found
this helpful
I was really pleased with the handling of my let. The teasm were professional and the property was let within 1 week. Great job....
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“First Class, First Rate service!...”

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Apr 26,2021
Minithumbup
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Kayleigh
By: 'DAVID T. YOUNG'
Apr 26,2021
0 people found
this helpful
I had no clue where to start when selling as it was my first time. Pennylane Homes came highly recommended to me by a close friend and I was not disappointed. From the very start the service received was courteous, friendly, professional and efficient. Calum ...
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“I was a tenant with Penny Lane Homes in Shawlands's 1 ......”

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Mar 11,2021
Minithumbdown
By: 'M'
Mar 11,2021
1 people found
this helpful
I was a tenant with Penny Lane Homes in Shawlands's 1 bedroom property back in year 2011-2013 and when I left that property in June 2013 they start making excuses and finally refused to give me back my deposit of £400. I had left the property in a ...
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Comment on agent fees
very Bad
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“Penny Lane Homes have been fantastic with the......”

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Feb 18,2021
Minithumbup
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Kayleigh
By: 'Daria'
Feb 18,2021
0 people found
this helpful
Penny Lane Homes have been fantastic with the sale of my property. Within two weeks I already had an offer! I would like to take Mark and Calum for their support from the very start in marketing my home. As well, I would like to ...
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“Mr Wayne is very professional and reliable. ......”

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Feb 13,2021
Minithumbup
By: 'Lior'
Feb 13,2021
2 people found
this helpful
Mr Wayne is very professional and reliable. best service had ever been in paisley and in Inverclyde. Perfect for buy to let properties. Very reliable...
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“Great service from start to finish by Calum and the ......”

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Feb 09,2021
Minithumbup
By: 'Steven'
Feb 09,2021
0 people found
this helpful
Great service from start to finish by Calum and the team. From the beginning PL were clear with costing structures and helped us achieve a sale in just under two weeks from first instruction. From home survey to photos to the use of their 3d ...
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“Impressive...”

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Nov 17,2020
Minithumbup
By: 'Declan'
Nov 17,2020
0 people found
this helpful
Have been using PLH for almost 2 years to look after a couple of rentals. Wayne Burrows has been looking after the account since the start and has been fantastic. Any issues the flat's have had he has handled with complete profesionalism and always kept me ...
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“Very professional service...”

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Aug 25,2020
Minithumbup
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Kayleigh
By: 'Duncan'
Aug 25,2020
2 people found
this helpful
Very professional service when selling my flat As soon as lockdown lifted advice provided for safe viewing, and due to staff ongoing communication with potential buyers throughout Ilockdown, people were still keen andI the first person to view property put offer in which I accepted. ...
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“DO NOT USE!!! Very poor communication. We wro......”

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Mar 05,2020
Minithumbdown
By: 'Farrell'
Mar 05,2020
2 people found
this helpful
DO NOT USE!!! Very poor communication. We wrote description etc as they seem to cut and paste from properties nearby. They did not keep us updated until we made contact. When we tried to complain we got nowhere. The manager/owner (family business) said he ...
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By: Farrell
Mar 12, 2020
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Tom Thank you for your response, but it is exactly what I expected from your company given our experience with Pennylane. Firstly, you say my “accusations are false and ungrounded”. We have a list of emails and phone calls to yourselves which undermines, your accusation. In addition,, you say that you suspect that we have made our feelings public. We have not shared this on any social media and only given a review on ’allAgents’, however we may do this since you have mentioned it. ...

“Excellent service from Calum and team...”

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Feb 24,2020
Minithumbup
By: 'Richard'
Feb 24,2020
1 people found
this helpful
Excellent service from Calum and team. Knowledge of the property market and prices in the area meant that we were able to sell in a few days....
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By: Tom
Mar 10, 2020
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Hello Richard, We were glad to have been able to assist you with your property needs, and it's excellent that you had a good experience using Penny Lane Homes. Our team do their best to go above and beyond for all of our clients. Do get in touch if we are able to be of any help in the future. Tom ...

“Great Service...”

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Jan 23,2020
Minithumbup
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Kayleigh
By: 'Suzanne'
Jan 23,2020
2 people found
this helpful
I recently sold a flat through Penny Lane and found the whole process extremely stress free. Both Calum and Kayleigh kept in constant touch with me and helped negotiate with potential buyers. Flat sold pretty quickly and I was overall extremely pleased with the service. ...
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“Fantastic professional service...”

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Oct 16,2019
Minithumbup
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Ian
By: 'Karin'
Oct 16,2019
3 people found
this helpful
Pennylane have been managing my flat in Renfrew for a year now and the service has been absolutely amazing. Their communication and professionalism is second to none, I couldn't fault any of their processes. Their staff, especially Ian Troy, have been so responsive and helpful. ...
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“Superb Service...”

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Sep 10,2019
Minithumbup
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Kayleigh
By: 'Brian'
Sep 10,2019
3 people found
this helpful
We had an excellent experience selling and buying our homes with Penny Lane through what we had previously experienced as at tense time. Time was tight, yet Mark and the team were fantastic to assist guiding us through both sale and buy of our properties. ...
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Comment on agent fees
Market standard
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“5 Star Penny Lane...”

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Aug 02,2019
Minithumbup
By: 'Chris'
Aug 02,2019
4 people found
this helpful
Great family company who get the job done. Couldnt recommend enough. Would advise to take the package where the estate agents do the veiwings for you as it takes a way away alot of stress at an already stressful time....
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By: Calum
Aug 05, 2019
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Thank you for the kind words, Chris, please don't be a stranger and all the best in the new house. ...

“Super duper Estate Agents...”

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Jun 14,2019
Minithumbup
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Kayleigh
By: 'Blondie55'
Jun 14,2019
3 people found
this helpful
Great staff, great pics, sold my property in under a week. Were easy to talk to and listened to what was said. Can't fault them...
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Comment on agent fees
Very reasonable fees
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“Absolute joke...”

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Apr 25,2019
Minithumbup
By: '1tcjn5ng'
Apr 25,2019
3 people found
this helpful
I rented a property through this agent along with my partner for just over a year and had nothing but problems from day one. When we viewed the property we where advised the property would be deep cleaned and new blinds provided and all repairs ...
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Comment on agent fees
Terrible
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By: 1tcjn5ng
Jun 05, 2019
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There was a mention of new blinds and a deep clean! Also we commented on issues that had to be resolved and took about 5 months to have a dripping tap sorted! Also had issues with bathroom since the start and tried constantly to have this sorted still probably isn’t sorted and seen the property was let out for even more than we where being charged terrible service and our neighbour next door had all the same issues and didn’t get any help either. I will not be reconsidering the low rating e ...

“100% top man...”

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Dec 18,2018
Minithumbup
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Ian
By: 'Mr'
Dec 18,2018
1 people found
this helpful
What can I say about this man, top in his job always willing to help no matter how many times I've called and managed to sort a replacement freezer in the Christmas period. 10/10 reccomend penny lane Renfrew fantastic service. Mr Dunsire...
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“Five star service...”

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Dec 07,2018
Minithumbup
By: 'Joanna'
Dec 07,2018
4 people found
this helpful
We bought a flat from Penny lane homes as selling agency. From start to finish we had a great experience and we can definitely recommend this agency for everyone. Calum was very helpful and professional , answering on our emails and when we met on property ...
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Comment on agent fees
good
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“"Always delivers..."...”

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Dec 04,2018
Minithumbup
By: 'RS'
Dec 04,2018
2 people found
this helpful
I have been an landlord for 20 years and it's a delight to work with Cerys. In addition to helping me manage my flat she can also help me think through more complex interactions between myself and other owners of flats in block where I also ...
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Comment on agent fees
Fees are pretty competitive - very similar to what other agents charge.
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By: Penny Canning
Dec 04, 2018
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Thank you for your review and bringing to light the hard work Cerys has done for you. We have a super high standard here at Penny Lane Homes and try to ensure each landlord has a personal service. Great wee review. ...

“Brilliant...”

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Nov 08,2018
Minithumbup
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Kayleigh
By: 'Carol-ann'
Nov 08,2018
3 people found
this helpful
Myself and my husband bought a flat from penny Lane last September staff are very friendly and professional great service given from them all I would highly recommended them to anyone one buying or selling a house...
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“Great experience...”

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Nov 04,2018
Minithumbup
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Kayleigh
By: 'Fantastic'
Nov 04,2018
5 people found
this helpful
I recently used penny lane to sell a property in paisley. From the outset I felt very comfortable with the service they offered. Everything was transparent and explained thoroughly. Regular updates were provided throughout the sale and an enthusiasm to make the transaction as smooth ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please email branch for complaints procedure or see our website.
Last updated at 1:58 PM 17/10/2018 by Penny Canning

Awards won by Penny Lane Homes

Regional Awards won by Penny Lane Homes

Individual Branch Awards

Renfrew, PA4



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