“Nanette was exceptionally professional, very understanding and warm which is ......”
5 Star Review
Dec 12,2017
By:
'Aneil'
Dec 12,2017
Branch: Wednesbury, 97 Walsall Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: WS2
Branch: Wednesbury, 97 Walsall Street
Sales (as a Buyer)
Postcode: WS2
5
people found
this helpful
Nanette was exceptionally professional, very understanding and warm which is great for a first time buyer like myself. I would give her 10 stars! I highly recommend to anyone who needs any mortgage advise....
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Comment on agent fees
Well worth every penny for Nanette's services.
5
people found
this helpful
Was this helpful?
Yes
“As a first time buyer I knew nothing about mortgages ......”
5 Star Review
Dec 01,2017
By:
'Leanne'
Dec 01,2017
Branch: Wednesbury, 97 Walsall Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: WS10
Branch: Wednesbury, 97 Walsall Street
Sales (as a Buyer)
Postcode: WS10
3
people found
this helpful
As a first time buyer I knew nothing about mortgages but nanette is one in a million. I stress over every little thing and they say buying a house is one of the most stressful things you will ever do which to a certain degree ...
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Comment on agent fees
Absolutely fantastic
3
people found
this helpful
Was this helpful?
Yes
“We have used Dubberley in the past and have been ......”
5 Star Review
Nov 29,2017
By:
'A'
Nov 29,2017
Branch: Wednesbury, 97 Walsall Street
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: WV11
Branch: Wednesbury, 97 Walsall Street
They arranged our mortgage
Postcode: WV11
6
people found
this helpful
We have used Dubberley in the past and have been happy with their service, so even though we were only looking for mortgage advice on this occasion we thought we would give them a try - and we were very glad we did! We weren't ...
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Comment on agent fees
Didn't really compare fees, so can't comment on this.
6
people found
this helpful
Was this helpful?
Yes
“Nanette was a great emotional support throughout my journey. Nanette ......”
5 Star Review
Oct 02,2017
By:
'Narinder'
Oct 02,2017
Branch: Wednesbury, 97 Walsall Street
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: WV10
Branch: Wednesbury, 97 Walsall Street
They arranged our mortgage
Postcode: WV10
8
people found
this helpful
Nanette was a great emotional support throughout my journey. Nanette is very knowledgeable and professional always. A big thank you....
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Comment on agent fees
Worth all the advise and support. Took all the hassle out of running around and sorting paper work.
8
people found
this helpful
Was this helpful?
Yes
“We have just brought our first house, Nanette sorted our ......”
5 Star Review
Sep 04,2017
By:
'Jessica'
Sep 04,2017
Branch: Wednesbury, 97 Walsall Street
Services: Sales (as a Buyer)
Sold price: £107
Would you recommend?: Yes
Postcode: WS10
Branch: Wednesbury, 97 Walsall Street
Sales (as a Buyer)
Sold price: £107
Postcode: WS10
13
people found
this helpful
We have just brought our first house, Nanette sorted our Morgan and was a great help in the process. I asked many question and she was always quick to respond to them. Charlotte was also great with letting us view the house when we wanted....
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Comment on agent fees
Good
13
people found
this helpful
Was this helpful?
Yes
“fantastic service friendly staff and nothing was too much trouble, ......”
5 Star Review
May 03,2017
By:
'Richard'
May 03,2017
Branch: Wednesbury, 97 Walsall Street
Services: Sales (as a Buyer)
Sold price: £154000
Would you recommend?: Yes
Postcode: WS10
Branch: Wednesbury, 97 Walsall Street
Sales (as a Buyer)
Sold price: £154000
Postcode: WS10
10
people found
this helpful
fantastic service friendly staff and nothing was too much trouble, I would certainly recommend Paul dubberley to anyone I know. the staff where superb and made buying a house seem easy as they took on the work loaf. I'd like to give an extra special ...
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Comment on agent fees
fair price for the service and as it's a life time fee, can't say fairer than that
10
people found
this helpful
Was this helpful?
Yes
“Paul Dubberley, worse service ever.No customer service whatsoever, not ......”
1 Star Review
Feb 23,2017
By:
'BAD'
Feb 23,2017
Branch: Willenhall, 14 New Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: WV13
Branch: Willenhall, 14 New Road
Sales (as a Buyer)
Postcode: WV13
8
people found
this helpful
Paul Dubberley, worse service ever.
No customer service whatsoever, not professional services.
Would never use these agents again.
They only care about there commission, they are joke....
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8
people found
this helpful
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Yes
“Rude, arrogant staff. Not fulfill their obligations.It cost me ......”
1 Star Review
Jul 17,2016
By:
'Aneta'
Jul 17,2016
Branch: West Bromwich, 290 - 292 High street
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: B70
Branch: West Bromwich, 290 - 292 High street
Lettings (as a Tenant)
Rent PCM: £625
Postcode: B70
0
people found
this helpful
Rude, arrogant staff. Not fulfill their obligations.It cost me a lot of money for repairs and buying basic equipment....
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What agent could do to change your mind?
It was taking money for nothing, only my disappointment
Attached Filesnbsp;
Comment on agent fees
It was taking money for nothing, only my disappointment
0
people found
this helpful
Was this helpful?
Yes
“Worst experience I have ever had with an estate agent. ......”
1 Star Review
Feb 11,2015
By:
'Mrs'
Feb 11,2015
Branch: West Bromwich, 290 - 292 High street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: B71
Branch: West Bromwich, 290 - 292 High street
Sales (Prospective customer)
Postcode: B71
1
people found
this helpful
Worst experience I have ever had with an estate agent. Property valued by Paul Dubberley then within 8 weeks asked to reduce by 10k even though they valued it initially. Advised houses were selling in area then left with a Junior Buyer who did not have ...
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Comment on agent fees
Advised by agent they would put us in touch with a solicitors service that they got absolutely nothing from . After speaking to the solicitor they actually get ‚£100 for each person that signs up !!!!
1
people found
this helpful
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“Below comment by PDare, plus others, I totally agree. They'll ......”
1 Star Review
Jan 20,2014
By:
'Ms'
Jan 20,2014
Branch: West Bromwich, 290 - 292 High street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WV14
Branch: West Bromwich, 290 - 292 High street
Lettings (as a Tenant)
Postcode: WV14
2
people found
this helpful
Below comment by PDare, plus others, I totally agree. They'll know immediately if/when reading this, who wrote it. Clues are; ¢â‚¬ËœTenants Liability Insurance' is not mandatory for a totally unfurnished property? Second clue; under no circumstances can an Agent or Landlord enter your property ...
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What agent could do to change your mind?
Could have learned Housing Law and Duty of Care (since they are part of Ombudsman), then worked within the guidelines of them. Instead they threaten (harassment) and make allegations (have much documented proof of).
Attached Filesnbsp;
2
people found
this helpful
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“Below comment by PDare, plus others, I totally agree. They'll ......”
1 Star Review
Jan 18,2014
By:
'Ms'
Jan 18,2014
Branch: West Bromwich, 290 - 292 High street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WV14
Branch: West Bromwich, 290 - 292 High street
Lettings (as a Tenant)
Postcode: WV14
0
people found
this helpful
Below comment by PDare, plus others, I totally agree. They'll know immediately if/when reading this, who wrote it. Clues are; ¢â‚¬ËœTenants Liability Insurance' is not mandatory for a totally unfurnished property? Second clue; under no circumstances can an Agent or Landlord enter your property ...
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What agent could do to change your mind?
Stayed within the law by learning about it and treating people with at least a little respect. Their whole behaviour from the outset has been beyond appalling!! But obviously they waited until they received my money and contract, then showed their true nature.
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
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“The worst agency ever!!!!! The property on the Kingfisher estate ......”
1 Star Review
Jan 10,2014
By:
'PDare'
Jan 10,2014
Services: Property Management
Would you recommend?: No
Postcode: WV1
Property Management
Postcode: WV1
1
people found
this helpful
The worst agency ever!!!!! The property on the Kingfisher estate was entrusted to these these incompetent idiots! No other way to say this. They win your trust and then they sit back and do nothing. I had to leave the property with them once I ...
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1
people found
this helpful
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“I have had an absolutely shocking time since moving in ......”
1 Star Review
Jun 08,2012
By:
'Tennant'
Jun 08,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
I have had an absolutely shocking time since moving in to a property rented from Paul Dubberley. First I had an issue with my boiler, which took around a month and a half to fix. An eningger had to attend 4 times, and it wasn't until ...
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4
people found
this helpful
Was this helpful?
Yes
“So far i have been moved in a week and ......”
1 Star Review
Mar 02,2012
By:
'disgruntledtenant'
Mar 02,2012
Branch: West Bromwich, 290 - 292 High street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: West Bromwich, 290 - 292 High street
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
So far i have been moved in a week and have had problems from the start. The day we moved in they didnt have the keys prepared so i had a "spare" which i later found out wasnt a spare at all and was a ...
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What agent could do to change your mind?
Prompt with repairs, ensure they were prepared for us moving in and generally given a damn!
Attached Filesnbsp;
6
people found
this helpful
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Yes
“Agency ha never passed the information to us, we always ......”
1 Star Review
Nov 10,2011
By:
'Tenant'
Nov 10,2011
Branch: West Bromwich, 290 - 292 High street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: West Bromwich, 290 - 292 High street
Lettings (as a Tenant)
Postcode:
8
people found
this helpful
Agency ha never passed the information to us, we always has to chase for it, never contacted us on time, kept ignoring our quieries. I had to contact landlord first asking him to contact the agency as each time we have contacted them we have ...
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8
people found
this helpful
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Yes
“I can only describe the staff at West Bromwich as ......”
1 Star Review
May 13,2011
By:
'wakka1201'
May 13,2011
Branch: West Bromwich, 290 - 292 High street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: West Bromwich, 290 - 292 High street
Sales (Prospective customer)
Postcode:
10
people found
this helpful
I can only describe the staff at West Bromwich as the most appalling, obnoxious and contentious people I have ever had to deal with. The most unbelievable experience with them happened when I booked to view a house and I turned up on the day ...
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10
people found
this helpful
Was this helpful?
Yes