View all comments (1) Thank you Chris. The aim at Park Row is to make our clients experience as smooth and as easy as possible, it’s great to hear this was what you found. Happy days! ...

View all comments (1) Thank you for your review Katy, we are so glad your sale went so smoothly and we were able to help you at what can be a very stressful time for most people. We are always a 'real' person at the end of the phone, ready to help when things go both right and wrong. Take Care from all at Park Row x ...

View all comments (1) Thank you Jenny. First impressions are so important and that’s why all of our photos and videos are done ‘in house’ and free of charge. We often see other agents charging their clients for photos and then getting a ‘sub contractor Photograher’ in to do them (does that person really have the passion or dedication or is it just another ‘paid job’ for them?). Before Park Row come to take your photos & video, we send our clients a short video to watch, so everyone knows what and ...

View all comments (1) Thank you Gavin. Some people just will never understand how stressful moving home can be. At Park Row we recognized this straight away and that’s why we have always had a Progression Dept, as other agents leave you once the sold board is put up, we stay with our clients until completion. Nichola is often mentioned in the reviews because of the way she conducts herself in her Roll, she will always try her best and always puts the clients first. Happy days! ...

View all comments (1) Thank you Donna. That’s great to hear, we all genuinely go out of our way to give the best possible service to all of our clients. Whilst a lot of agents are just trying to sell the property and move onto the next one, we try to do the little extra things that keep our clients happy and making their experience the best it can be. Happy days! ...

View all comments (1) Thank you Sonia. One of Park Rows strengths is that we all work as a team, from the initial telephone call to book in, up to the final completion call, we all work together! Often in businesses one section of the company doesn’t know what another section is doing, because we work so closely together and constantly train together, it makes every section as strong as the other. We do this for a living and can focus and try to remove the stress from our clients in what can feel like a very � ...

View all comments (1) Thank you Allison. Nichola and the Progression Service really is the backbone of our business. Because of the Stamp Duty holiday we have seen three times amount of work than normal and Nichola has been relentless in dealing with it all. For the first time in my career we have had solicitors tell us they don’t want anymore cases, which in turn has piled more pressure onto our team. As everyone raced for the final deadline, Nichola helped many of our clients with the stress they were under ...

View all comments (1) Thank you Barbara. When we use the strap line of ‘Proactive’ we genuinely mean it at Park Row. A lot of Agents pass you over to solicitors once you go sold, we don’t do that. We have our own dedicated Progression that is included in our fee and it can be extremely beneficial to a lot of clients. Nichola who runs the Progression Dept never fails to deliver and always takes as much stress from our clients as possible. Happy days! ...

View all comments (1) Thank you for your review David, it’s great to see another positive review from you and more importantly that you chose to sell another property with Park Row. Like you’ve said it’s about getting the best price, not just selling a property that makes us stand out from our competitors! Thank you again for your business and we all look forward to working with you again in the future. Happy days! ...

View all comments (1) Thank you for your review. We always give our best possible service to everyone we work with and it was a pleasure in assisting you with your latest developments. It really means a lot when professional developers continue to use us time and time again. Happy days! ...

View all comments (1) Thank you Adele. We often find clients can get apprehensive when it comes to marketing their properties, having Rebecca on our team (with over 16 years experience with Park Row) always helps. We know it can seem quite daunting at first but we make sure all of our clients understand the whole process and we move along at a pace to fit everyone’s different requirements. It’s fantastic to read your positive review and I promise you it makes everyone on the team happy in knowing you had a b ...

View all comments (1) Thanks David. We do try to be as efficient as possible so we can provide the very best level of service to all of our customers. It is very important that we first listen to our clients to fully understand their goals and wishes which then enables us to tailor our service to match their needs. I am glad you experienced this, we wish you all the best for the future. ...

View all comments (1) Thank you so much for your recommendation. We are so glad we have been able to help you with your sale, right up to completion. Most agents job stops once they have the sale, ours continues until we complete, that's what makes us stand out from the rest!!! Thanks again from all at Park Row. ...

View all comments (1) ‘Mrs C’ Because you haven’t given any specific information regarding you complaint, it impossible for me to respond professionally and address your concerns as I do not know which property you are referring too. I can assure you that we professional, organized and trustworthy as always and this is reflected in the positive reviews we constantly receive. I would like the opportunity to discuss your remarks and concerns please. We base our company on ‘honesty, trust & integrity� ...

View all comments (1) Thank you for taking the time to leave a review Olivia, we are so glad that we were able to help you! We wish you all the best for the future and you know where we are should you need us in the future. ...

View all comments (1) I just want to say thank you for your review. It was great working with you on the sale off your property and we wish you all the best for the future. Kind Regards Nick Grobler ...

View all comments (1) Thank you for your review Jon! As you know all of our team are in regular contact with our vendors every step of the way, this also extends out to their chain and i know in your case this was where we were really able to make a difference. We also extend our help and local knowledge and advice to onward sales. This is when you find your agent really stands out from the rest, we aren't here to just 'sell' your home, we are here every step of the way!! We are so happy that you have finally found y ...

View all comments (1) Thank you Sue. It was a pleasure to help you sell your property in York. We really appreciate all of our feedback as it helps us build and provide a better experience for our future clients. I know that as well as help you sell your property Amanda has helped you with the purchase of your new home, which was on the market with another Estate Agent. Everyone at Park Row wishes you well in this new chapter of your life. Happy days! ...

View all comments (1) Thank you for your review Anna. One of Park Rows main strengths is our level of aftersales service which is very often the hardest part of our job and not one that all agents offer. We have a great team that manage this with efficiency and keep everyone updated which is so helpful at what can be a stressful time. We are so glad you have had such a good experience and recommend us so highly. ...

View all comments (1) Wow - what an amazing review!!!! We couldn't agree more, agreeing a sale is only half the job, getting it through to completion is where you'll find your estate agent stands out from the rest. Katherine is very good at her job and as a a team we always go above and beyond for every single client whether that be our vendor or indeed anyone in their chain. Thank you so much for a great review and I’ll ensure Katherine is aware of your kind comments. All the best from the Park Row team. ...

View all comments (1) Thank you Matthew. One of the largest objections we hear every day is ‘the fee!’ We try to explain to everyone that ‘the fee’ isn’t important, it’s how much the client ends up with ‘in their pocket’ at the end of the complete transaction, that really matters! Some of the weaker agents can only compete on ‘cheap fees,’ but at Park Row we believe you get what you pay for. When an agent is changing a cheap fee, you need to stop and ask why? If they are good and re ...

View all comments (1) Thank you Michelle. I’ve got to tell you that your review, exactly hits the nail on the head of what we are trying to achieve at Park Row! We often have clients who need to sell properties in our area but don’t live here and we know Park Row can do things that other agents are just not prepared to do. We offer valuations outside what would be deemed ‘normal working hours’ and because we are the only agent with an office in Selby that opens 7 days a week, it helps our clients to ...

View all comments (1) Thank you Tony. Our company was set up because of the terrible service we received when we started investing in property twenty five years ago! We know how frustrating buying and selling property can be and we always try to go over and above the expectations of our clients. In a world of often ‘mediocre’ service, we strive for ‘exceptional.’ It’s often the silly little things like calling someone back as promised that take Park Row from ‘ordinary’ into ‘extraordinary! ...

View all comments (1) Hi Bev, Thank you for the positive review and it was great working with you. We hope you will make new great memories in your new home. Hope you and family have a great Xmas and happy new year. ...

View all comments (2) Thank you Dom. We really appreciate the time our clients take to leave their feedback, as it helps up to increase the great service we provide. Your feedback will be passed to everyone you mentioned and it’s always extremely received. It’s a really strong team here at Park Row and we all well well together, to make sure we give our best to everyone. Happy days! ...

View all comments (1) Thank you so much for your review. We are so glad we have been able to help you with your sale, right up to completion. Most sales can hit a couple of bumps in the road, how your agent reacts to them is where you really see the value with Park Row. We handle everything personally and ensure that we do everything possible to make things as easy as possible for everyone in the chain. Thanks again from all at Park Row. ...

View all comments (1) Thank you for your review, we love to see positive feedback but it’s even better when it’s a repeat client. Over the years we have had some of the same clients use us four or five times to sell their properties, that makes the whole team here at Park Row proud. We genuinely believe we offer a completely bespoke experience to other agents and feedback like yours helps reinforce it. Unlike some Estate Agents that are just focusing on getting the property ‘sold,’ we spend a little mo ...

View all comments (1) Thank you Sara. I know predicted text made awesome into assume..lol We know at Park Row that the whole property selling experience can be very stressful. Unlike some other agents who just want to list properties and sell them as fast as possible, we treat every client as ‘bespoke’ and make sure we do as much as possible to make everything as easy as we can. Happy days! ...

View all comments (1) That’s a fantastic review Sarah & Jez, thank you. It’s such a brilliant feeling helping people to achieve their dreams/goals! When I try to explain to potential clients the difference between ‘selling a property’ and ‘getting the best price’ this is what I’m talking about! If I remember correctly, another agent had valued your property 25k lower and trust me they would of ‘sold’ it! With the extra money you have ended up with because we make sure we are ‘getting the ...