100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive ...
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A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive one.
Latest Reviews
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a
reviewed by 'Jorge'
Featured Review
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reviewed by 'Roy Chu'
Featured Review
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reviewed by 'Linda L'
Featured Review
a
reviewed by 'Richard Guy'
2nd Sep 2024
reviewed by 'Renu Isaac'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £131,000 | £1,635,000 |
| Lettings | 96% | 96% | £730 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 75 | 2 | 199 | 0 | 34 | 1 | 28 | 0 | 13 | 1 |
Areas covered
- TW9
- tw10
- tw1
- sw14
- SW14
- sw13
- SW13
- sw15
- SW15
- sw18
- SW6
- sw6
- SW18
- TW9
- TW10
Address
8 Eton Street
Richmond
Greater London
TW9 1EE
0208 940 2991
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 02,2023
Feb 02,2023
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Excellent service throughout.
We rented a property that they manage for 4 years.
Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.
From the tenancy agreement ...
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Featured Review
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Sep 02,2022
Sep 02,2022
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Had the pleasure of dealing with Parkgates as a buyer, in particular the agent assigned to my property Klaudia was excellent and remained professional from start to finish - would strongly recommend...
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Featured Review
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Aug 07,2022
Aug 07,2022
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We've used Parkgate to rent out and manage our flat in Putney for over ten years. They've now sold the flat for us, and their service has been great throughout. Chris and Klaudia have been fab, always ready to answer our questions and manage everything ...
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May 14,2022
May 14,2022
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Chris, Klaudia, and the whole team at Parkgate have been my letting agent for 10 years and have recently handled the sale of the property. Great team, they understand how to deliver a great service & I would really recommend....
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Nov 23,2022
Nov 23,2022
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Great service, attentive and caring professional. 100% punctuality, everything was in time. Maximum attention to our requests and questions. Best recommendations from our side....
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Jan 14,2014
Jan 14,2014
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Excellent communications from Matt all the way through the process and plenty of follow up after the move too. There were a few things in the flat that needed rectifying and these were followed through to completion by the guys at Parkgate...
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Jan 14,2014
Jan 14,2014
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Sales Stage
Good, not pushy. Matt comes across as a nice guy and negotiations were quite effortless.
Property Management
Generally good. Most issues are cleared up within a day or two, but there have been one or two issues that lingered and it feels they ...
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Jan 07,2014
Jan 07,2014
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the staff at Parkgate were very helpful and informative and very friendly, I would strongly recommend them to a friend or member of family...
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Dec 18,2013
Dec 18,2013
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Excellent customer service all round. All my questions were answered quickly and the whole process went very smoothly. Many thanks...
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Dec 17,2013
Dec 17,2013
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Very professional agent, quick to respond, proactive and helpful. Would recommend. Jonathan helped to speed up my transaction and particularly efficient around organising contractors when needed....
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Dec 13,2013
Dec 13,2013
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Set with the challenge of selling our London property whilst we were living on the other side of the world, the whole process from valuation through to completion was expertly managed by Jonathan and his team. Throughout they have provide us with a very personalised ...
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Dec 05,2013
Dec 05,2013
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I really appreciate their care and concern while negotiating with ParkGate. They were kind and pay attention to every detail and question I have made...
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Dec 03,2013
Dec 03,2013
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Parkgate were easy to deal with, and got instructions from their client quickly, which made the process of moving flats quite straightforward....
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Nov 29,2013
Nov 29,2013
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I approached parkate state agents for letting my flat and I was delighted and very happy with the way they handled the letting of my property and finding a very good tenents for me. Highly recommend them....
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Nov 28,2013
Nov 28,2013
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I had a very good experience with Parkgate in Putney. Professional, smart and smooth process. I would recommend them and use them again myself....
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Nov 21,2013
Nov 21,2013
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Jonathan was nothing but honest about my proposed purchase and he was solicitous and helpful throughout the whole transaction. He dealt with the issues that arose quickly and always acted with integrity. As direct a result, the purchase proceeded quickly and smoothly....
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Nov 19,2013
Nov 19,2013
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When looking for somewhere to rent, I spoke to and then met Ron who was extremely friendly and professional. He was also very flexible and pleased to adopt a pragmatic approach: seeing as a viewing was cancelled and I was in Richmond, I called unannounced ...
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Nov 05,2013
Nov 05,2013
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After my arrival in the UK I was in need of a place urgently. I spent one day househunting and when I arrived at the parkgate office earlier than agreed Matt was flexible and changed his schedule to show me the property. From all (10) properties ...
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Oct 24,2013
Oct 24,2013
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She is good!!
Reply email very quick.
She is very good correspond.
They are doing everything very good to us....
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Oct 24,2013
Oct 24,2013
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Chris, who I dealt with to find my property, was very helpful. He met me on time for 2 viewings of the same property . He was able to give me some background information on the landlord and the local area, aswell as full information on the ...
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Oct 16,2013
Oct 16,2013
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Chris Hawkins at Parkgate Estate agents is outstanding at his job. Unlike a lot of agents who are pushy or unhelpful, Chris was extremely professional, friendly and helpful right from the start. He was flexible about when we could see the flat (we were going ...
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Oct 14,2013
Oct 14,2013
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Truly professional in their approach towards renting. I chose to go with a smaller sized company based in the postcode of the property as I felt confident that they would understand the area and the type of tenants that may be wishing to live in ...
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Oct 12,2013
Oct 12,2013
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It was great pleasure dealing with Jonathan and Henry at Parkgate as they found me the excellent tenant in no time, All references were provided . I was extremely happy with the service.
I shall surely use Parkgate again should the need arise....
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Oct 11,2013
Oct 11,2013
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I approached Parkgate Estates from the Zoopla Website. I had excellent response from the Matt Norgan, in terms of scheduling a viewing, explaining the terms and conditions of the tenancy etc.
Matt is very professional and helped me in getting the property. I am very ...
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Oct 08,2013
Oct 08,2013
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Matt was very helpful in our search for a Richmond property. He was understanding of our rental criteria, and did not try to show us properties that did not match these criteria. He was also helpful in negotiating a rental price. Matt was always prompt & ...
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Oct 07,2013
Oct 07,2013
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Could not recommend Parkgate enough. Susie who I met at the viewing was lovely, and all dealings with Chris have been an absolute pleasure.
After dealing with one or two agents in the Putney area, I found Parkgate to be slightly more mature in their ...
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Oct 04,2013
Oct 04,2013
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Chris provided an excellent professional service for the let of our property. He managed the process very efficiently, always available to answer questions and discuss progress, I would not hesitant to recommend Parkgate to others....
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Oct 02,2013
Oct 02,2013
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Parkgate showed me the initial flat, helped me arrange the contract and helped sort out the property when I moved in.
On the early stage of letting the flat, Matt was very helpful and straightforward to deal with; didn't oversell the place and was clear ...
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Sep 30,2013
Sep 30,2013
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Matt was a pleasure to deal with and the process was very quick and handled professionally throughout. After care when the boiler wasn't working on night one of tenancy was exceptional with Matt coming out personally to deal with the situation...
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Sep 30,2013
Sep 30,2013
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Excellent service. Handled the option to sell then able to provide letting option in short time when the sale fell through. Very professional and committed. Happy to use for all property management, sale and lettings services going forward....
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Aug 29,2013
Aug 29,2013
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We are a Putney based property company and we use Parkgate for both sales and lettings. Over the last couple of years Parkgate have sold and let numerous properties for us.
I would highly recommend using this estate agent if you are looking for a ...
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Aug 28,2013
Aug 28,2013
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I have been using Parkgate since I bought the flat- the service has been exemplary and I never had a day between tenants. They are local, know the market and its quirks - they will be my first choice every time!...
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Aug 21,2013
Aug 21,2013
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Matt, Marc and the team at Parkgate were helpful and informative from the moment we first looked round the flat which is now our new home, and they've continued to be helpful and responsive since we've moved in....
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Aug 19,2013
Aug 19,2013
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Jonathan led negotiations, but Chris was always helpful and availabvke, and led me to the property in the first instance. We asked to see the property several times, including Sunday, and were always accomadated. Communication was both rapid and efficient, and always friendly. No hesitation ...
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Aug 16,2013
Aug 16,2013
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I found them to be very helpful; they dealt with the letting efficiently and were quick to respond to any queries I had....
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Chris
(94)
Susie
(48)
Klaudia
(37)
Jonathan Mills
(28)
Daisy Rath
Marc
(3)
Jola
Landlord Fees
Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)Full Management Service
18% (inc. VAT) of the rental income to be deducted from the incoming rent
Let and Rent Collection Service
12% (inc. VAT) of the rental income to be deducted from the incoming rent
Introductory/Let Only Service
12% (inc. VAT) of the rental income for the initial term of the tenancy to be charged in advance.
Further renewal terms will be charged at 6% (inc. VAT) of the rental income for the renewal period to be charged in advance.
There is a minimum fee of £750 including VAT for all the above Services or the percentage of the fee for each Service being the equivalent of six months’ commission whichever is the greater even if not negotiated by Parkgate Estates.
Additional Charges:
1. Preparation of the Parkgate Estates standard Tenancy Agreement: £180 including VAT
2. Major amendments to tenancy agreement: £180 including VAT
3. Preparation of an Extension Agreement for the Tenancy: £120 including VAT
4. Registration of the deposit within the TDS scheme: £108 i
Tenant Fees
Overall Fees
£0 (inc. VAT), Pay UpfrontRelevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.
Permitted payments
Before the tenancy starts (payable to Parkgate Estates’)
Holding Deposit: 1 weeks rent
Deposit: 5 weeks rent (the initial holding deposit is converted to a part payment of this)
During the tenancy (payable to the Agent)
For English properties:
Payment of £60 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate.
Payment of between £100- £500 (depending on the type of security device/lock) for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas electricity water
Communications – telephone and broadband
Installation of
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you would like to make a formal complaint regarding any actions or staff members of Parkgate Estates (Richmond) Ltd then please call our office on 0208 940 2991 and one of our staff members will be able to advise you accordingly on our complaints procedure.
Last updated at 2:57 PM 09/08/2024 by allAgents
Best Letting Agent in Richmond 
