100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive ...
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A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive one.
Latest Reviews
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a
reviewed by 'Jorge'
Featured Review
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reviewed by 'Roy Chu'
Featured Review
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reviewed by 'Linda L'
Featured Review
a
reviewed by 'Richard Guy'
21st Nov 2024
reviewed by 'Kyle'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £131,000 | £1,635,000 |
| Lettings | 96% | 96% | £730 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 75 | 2 | 200 | 0 | 34 | 1 | 28 | 0 | 13 | 1 |
Areas covered
- TW9
- tw10
- tw1
- sw14
- SW14
- sw13
- SW13
- sw15
- SW15
- sw18
- SW6
- sw6
- SW18
- TW9
- TW10
Address
8 Eton Street
Richmond
Greater London
TW9 1EE
0208 940 2991
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 02,2023
Feb 02,2023
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Excellent service throughout.
We rented a property that they manage for 4 years.
Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.
From the tenancy agreement ...
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Featured Review
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Sep 02,2022
Sep 02,2022
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Had the pleasure of dealing with Parkgates as a buyer, in particular the agent assigned to my property Klaudia was excellent and remained professional from start to finish - would strongly recommend...
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Featured Review
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Aug 07,2022
Aug 07,2022
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We've used Parkgate to rent out and manage our flat in Putney for over ten years. They've now sold the flat for us, and their service has been great throughout. Chris and Klaudia have been fab, always ready to answer our questions and manage everything ...
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Featured Review
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May 14,2022
May 14,2022
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Chris, Klaudia, and the whole team at Parkgate have been my letting agent for 10 years and have recently handled the sale of the property. Great team, they understand how to deliver a great service & I would really recommend....
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Nov 23,2022
Nov 23,2022
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Great service, attentive and caring professional. 100% punctuality, everything was in time. Maximum attention to our requests and questions. Best recommendations from our side....
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Sep 09,2023
Sep 09,2023
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Daisy was very friendly, helpful and efficient in helping me find my current rental property, which I'm really enjoying living in....
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Sep 01,2023
Sep 01,2023
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We didn't have much time to rent a place and register our son for the school, but they helped us with creating some time in their agenda and squeezing us in. We had chance to rent our place just in time, thanks to them....
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Feb 22,2023
Feb 22,2023
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Excellent Estate Agents
I have been working with Parkgate for several years to secure tenants for my properties and have always found them to be efficient, friendly and resourceful.
Susie Hart and Klaudia Osiecka are fantastic and always reply to my questions in a timely ...
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Nov 25,2022
Nov 25,2022
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Daisy has been a great help in all our interactions - she is knowledgeable, friendly, and efficient in responding to queries....
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Nov 24,2022
Nov 24,2022
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Daisy was responsive and proactive and managed our request for repairs in a quick and effective manner. I know that if we have an issue again I can confidently rely on her for help....
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Nov 23,2022
Nov 23,2022
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Really helpful, very good at staying in contact and able to answer any issues as and when they arrive! Always friendly on the phone....
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Nov 23,2022
Nov 23,2022
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Daisy showed me round the property I now rent, and assists with any ongoing queries now I am a tenant. Very friendly and professional. Great communication and a pleasure to deal with....
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Aug 30,2022
Aug 30,2022
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I have had a long standing working relationship with Parkgate. They sold my flat to me back in 2010 (As Aspire) and managed the letting of the flat since 2014. No request has been too trivial for them to assist. Chris has been there from the beginning ...
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Aug 19,2022
Aug 19,2022
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While I was looking for a flat to rent with very well known agencies I didn’t get service I expected.The day I spoke with Klaudia from Parkgate Estate Agency I knew that she would help me to find what I want. From the ...
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Aug 18,2022
Aug 18,2022
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From the initial enquiry to finalising the tenancy agreement, Parkgate have been excellent. Klaudia was really efficient, friendly and helpful and was a pleasure to deal with. Susannah took over at the final stages making the whole process run smoothly. I would highly recommend Parkgate ...
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Feb 23,2022
Feb 23,2022
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Elsa & Lucy have been fantastic throughout the whole process of both securing my flat and swiftly organising for additional requests to be fulfilled. Very responsive and professional team. Would highly recommend them....
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Dec 20,2021
Dec 20,2021
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Lucy, Susie, Chris and Klaudia have all been great since the day we saw the flat right up until now, 3 months into the tenancy. Ours has been riddled with some minor repairs and fixes required, as the property was vacant before we moved in. Lucy ...
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Dec 03,2021
Dec 03,2021
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Lucy replies promptly and is always very helpful when we have queries about the property or maintenance requests. Even if there are delays, she makes an effort to keep us updated and it's much appreciated!...
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Nov 20,2021
Nov 20,2021
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Lucy has been our go to person since moving into our flat a few months ago. There have been a few things that needed sorting and Lucy has been incredibly efficient, always following up our requests straight away and keeping us updated, even when we’...
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Mar 25,2021
Mar 25,2021
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Chris (and the Parkgate team) were very helpful with our purchase while representing the seller. Clear and open communication with us throughout as well as flexibility with viewings (COVID safe I should add).
Would happily deal with Parkgate again!...
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Mar 21,2021
Mar 21,2021
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It was a good experience and Klaudia was very supportive and helpful with the queries. Being a first in the UK, it was all the more helpful....
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Mar 08,2021
Mar 08,2021
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Professional and helpful throughout the process of renting a flat. The agent that helped us, Klaudia Osicecka, was quick to answer all of our questions and keep us updated from start to finish. The digital welcome pack which we received was a lovely touch and ...
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Mar 06,2021
Mar 06,2021
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Chris has been an excellent agent from the first viewing until exchange of the keys.
Even before I saw the property, Chris described the property exactly as it was with no surprises.
Chris promoted the area and its benefits and gave me plenty of time ...
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Mar 05,2021
Mar 05,2021
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I am very happy with the way my flat has been managed over the last 14 years. Parkgate have always been helpful and friendly, especially Jonathan and Rupy. There have been a few hiccups along the way (e.g. decorators who didn't do such a great ...
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Mar 05,2021
Mar 05,2021
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I experienced an excellent service from Parkgate Estate Agents. Susie Hart was extremely helpful through the process and would always respond promptly to any queries I had. Susie was always very willing to liaise with other third parties on a number of occasions. This also ...
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Mar 04,2021
Mar 04,2021
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I can highly recommend Parkgate in my experience both with sales and management of the flat rental since 2008.
Both Rupy Mills and latterly Susannah Hart have been seamlessly efficient in dealing with the tenancy showing diplomacy, tact and initiative. Any issues from the tenants were ...
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Feb 24,2021
Feb 24,2021
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Chris and James found our first tenants in 2016 and have been managing the property since then.
From the beginning the were profesional and now that we are abroad they go the extra mile to solve any issue we might have. They are quick and responsive ...
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Feb 20,2021
Feb 20,2021
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It was a pleasure to work with Parkgate. They were honest professional and actively managed my sale and follow-up after. It was nice to actually have an experienced agents clearly with many years of experience. They were easily contactable and quick with responses....
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Feb 17,2021
Feb 17,2021
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I live the place TW1 2LL under service by Parkgate for over 10 years. I always get help from staffs, especially James and Lucy. Yesterday Lucy arranged Kevin to repaired the door lock with a very good attention in details , he ensure I have successful in ...
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Feb 07,2021
Feb 07,2021
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I am pleased to inform that my experience in regards to rent the flat was amazing. Since I’ve started to communicate with Susie Hart and through the process of viewing the flat with Klaudia Osiecka. They are very competent, professional and helpful. In details: ...
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Feb 04,2021
Feb 04,2021
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Wonderful team at Parkgate Richmond branch. They always provide helpful and speedy service. I would like to Thank everyone there....
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Jan 29,2021
Jan 29,2021
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My partner and I have experienced really great service from Klaudia at Parkgate Estate Agency. Klaudia was incredibly prompt, communicative, well organised and went out of her way to move appointments for us to fit into our schedule (which we hugely appreciated). So far we've ...
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Jan 22,2021
Jan 22,2021
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Klaudia was very helpful and quick to respond to queries. The information was also clear and easy to respond to remotely. The whole process was straightforward to navigate. I recommend Parkgate in future....
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Dec 30,2020
Dec 30,2020
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Klaudia is a very professional agent and an extremely kind person. She made the whole process easy and unstressful. We're really glad that she helped us find our new apartment....
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Nov 21,2020
Nov 21,2020
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James Bennett has been the Property Manager for our flat for a couple of years now in Richmond, London. He is quick to respond on any issues we may have and is very approachable. Whether it is a minor or major issue, I am confident ...
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Chris
(94)
Susie
(49)
Klaudia
(37)
Jonathan Mills
(28)
Daisy Rath
Marc
(3)
Property Manager
Landlord Fees
Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)Full Management Service
18% (inc. VAT) of the rental income to be deducted from the incoming rent
Let and Rent Collection Service
12% (inc. VAT) of the rental income to be deducted from the incoming rent
Introductory/Let Only Service
12% (inc. VAT) of the rental income for the initial term of the tenancy to be charged in advance.
Further renewal terms will be charged at 6% (inc. VAT) of the rental income for the renewal period to be charged in advance.
There is a minimum fee of £750 including VAT for all the above Services or the percentage of the fee for each Service being the equivalent of six months’ commission whichever is the greater even if not negotiated by Parkgate Estates.
Additional Charges:
1. Preparation of the Parkgate Estates standard Tenancy Agreement: £180 including VAT
2. Major amendments to tenancy agreement: £180 including VAT
3. Preparation of an Extension Agreement for the Tenancy: £120 including VAT
4. Registration of the deposit within the TDS scheme: £108 i
Tenant Fees
Overall Fees
£0 (inc. VAT), Pay UpfrontRelevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.
Permitted payments
Before the tenancy starts (payable to Parkgate Estates’)
Holding Deposit: 1 weeks rent
Deposit: 5 weeks rent (the initial holding deposit is converted to a part payment of this)
During the tenancy (payable to the Agent)
For English properties:
Payment of £60 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate.
Payment of between £100- £500 (depending on the type of security device/lock) for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas electricity water
Communications – telephone and broadband
Installation of
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you would like to make a formal complaint regarding any actions or staff members of Parkgate Estates (Richmond) Ltd then please call our office on 0208 940 2991 and one of our staff members will be able to advise you accordingly on our complaints procedure.
Last updated at 2:57 PM 09/08/2024 by allAgents
Best Estate Agent in Richmond 
