Pacitti Jones
4.9/5, 1396 reviews
97% recommended
98% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
99% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1396
Featured Review
a
reviewed by 'Anonymous'
“Fantastic experience on a recent sale of my property.😀😀Julie and the team communicated with me throughout the process and ......”
Featured Review
a
reviewed by 'Natalie'
“Shona and the team really went above and beyond when organising the sale of my home. Shona kept in regular ......”
Featured Review
a
reviewed by 'Fiona'
“Absolutely incredible professional service from Pacitti Jones from start to finish - they literally couldn't improve on anything. We had ......”
Featured Review
a
reviewed by 'Stacey'
“I chose Pacitti Jones Dennistoun to sell my home after being impressed with their friendly, professional attitude when I was ......”
Featured Review
a
reviewed by 'Daniella'
“We approached two other large estate agents in Dennistoun to value our home prior to speaking with Pacitti Jones. Both ......”
5th Nov 2024
reviewed by 'Daryl'
“Julie, Craig and Erin have all been great helping us sell our property and made the experience so straight forward ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £21,000 £11,010,000
Lettings 93% 99% £450 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 0 9 0 1077 25 64 1 181 11
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:30 - 19:00
  • Saturday: 10:00 - 14:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Pacitti Jones Branches (view all 11)
Bishopbriggs, G64
Burnside, G73
Dennistoun, G31
East Kilbride, G74
Glasgow - West End, G11
Grangemouth, FK3
Kilsyth, G65
Lenzie, G66
Featured Review
a

“Fantastic Team in Shawlands...”

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May 04,2023
Minithumbdown
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Julie
By: 'Anonymous'
May 04,2023
0 people found
this helpful
Fantastic experience on a recent sale of my property.😀😀 Julie and the team communicated with me throughout the process and I never felt that anything I asked them to assist with was too much trouble . I would highly recommend Pacitti Jones....
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Featured Review
a

“Amazing service and expertise - highly recommend...”

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Oct 11,2023
Minithumbup
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Shona McCulloch
By: 'Natalie'
Oct 11,2023
0 people found
this helpful
Shona and the team really went above and beyond when organising the sale of my home. Shona kept in regular contact, providing updates and keeping me informed at every step. The team are so friendly and professional. We were over the moon with the photography ...
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Featured Review
a

“Absolutely incredible professional service from Pacitti Jones from start to ......”

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Apr 15,2024
Minithumbup
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Shona McCulloch
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Paul
By: 'Fiona'
Apr 15,2024
0 people found
this helpful
Absolutely incredible professional service from Pacitti Jones from start to finish - they literally couldn't improve on anything. We had thought we would get quotes from three companies for selling our flat, but after reading reviews online for a few estate agents, decided to just ...
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Featured Review
a

“Proactive, professional and friendly...”

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Jun 05,2024
Minithumbup
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Shona McCulloch
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Paul
By: 'Stacey'
Jun 05,2024
0 people found
this helpful
I chose Pacitti Jones Dennistoun to sell my home after being impressed with their friendly, professional attitude when I was viewing properties with them. Since then, my partner and I have purchased from Pacitti Jones, as well as having them sell my home for me. ...
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Featured Review
a

“Pacitti Jones Dennistoun, 5 Star service...”

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Jul 10,2024
Minithumbup
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Shona McCulloch
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Georgia Davidson
By: 'Daniella'
Jul 10,2024
0 people found
this helpful
We approached two other large estate agents in Dennistoun to value our home prior to speaking with Pacitti Jones. Both provided a value lower than what Pacitti Jones ultimately provided and one felt a bit dishonest and the other very inexperienced. I was delighted when ...
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“I was recommended Pacitti Jones by a friend who sold ......”

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Nov 21,2017
Minithumbup
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Lynne
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Julie
By: 'Elaine'
Nov 21,2017
0 people found
this helpful
I was recommended Pacitti Jones by a friend who sold her house through them. I have found the service to be excellent from the outset, especially from Julie and Lynne who have always kept me up to date with proceedings....
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Comment on agent fees
Good
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“Julie was extremely friendly, helpful, knowledgeable and professional whilst assisting ......”

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Nov 17,2017
Minithumbup
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Julie
By: 'Willie'
Nov 17,2017
0 people found
this helpful
Julie was extremely friendly, helpful, knowledgeable and professional whilst assisting me in the sale of my property. I was particularly impressed with the quality and detail of information provided by her....
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Comment on agent fees
The fees were fair and reasonable.
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“I would wholeheartedly recommend using this company for your estate ......”

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Nov 14,2017
Minithumbup
By: 'S'
Nov 14,2017
0 people found
this helpful
I would wholeheartedly recommend using this company for your estate agency needs. Tracey and Lisa could not have been more helpful. They were completely dedicated, organised and communicative throughout. ( I would like to make it clear that this 5 star review is only for the service ...
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Comment on agent fees
The fees are comparable to that of the average estate agent.
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“Enthusiastic and friendly staff! Everything is in-house from estate agents ......”

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Nov 13,2017
Minithumbup
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Julie
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Paul
By: 'Cat'
Nov 13,2017
0 people found
this helpful
Enthusiastic and friendly staff! Everything is in-house from estate agents to mortgage arrangement to solicitors, local office and regular contact made selling less stressful. Many thanks...
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Comment on agent fees
As expected
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“Julie was a pleasure to deal with, she kept us ......”

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Nov 11,2017
Minithumbup
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Julie
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Paul
By: 'Lorraine'
Nov 11,2017
0 people found
this helpful
Julie was a pleasure to deal with, she kept us updated at every stage and gave excellent advice, I would thoroughly recommend using Pacitti Jones they know the market so well and nothing was a problem. Paul also when valuing the property was very professional ...
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Comment on agent fees
Good
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“Right from my first inquiry, the sale of my house ......”

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Nov 11,2017
Minithumbup
By: 'Chriss'
Nov 11,2017
0 people found
this helpful
Right from my first inquiry, the sale of my house was handled professional & friendly manor by David & Fionna. The communication between the team is good and the support I got from the team was outstanding....
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Comment on agent fees
appropriate for the service they provide
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“Attention to detail is only surpassed by the speed of ......”

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Nov 02,2017
Minithumbup
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David Mooney
By: 'George'
Nov 02,2017
0 people found
this helpful
Attention to detail is only surpassed by the speed of response of the sales process. Never put off to tomorrow, when you can do it today. All the staff go the extra mile. Simply the best....
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Comment on agent fees
Very competitive, and value for money.
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“My transaction was dealt with swiftly and professionally at all ......”

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Oct 31,2017
Minithumbup
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David Mooney
By: 'Andrew'
Oct 31,2017
0 people found
this helpful
My transaction was dealt with swiftly and professionally at all times, and my regular contact with Mikki Ruhl was both friendly and reassuring, particularly useful as a long-distance transaction. Throughout the process, I was kept fully informed, and nothing was too much trouble for Mikki; ...
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Comment on agent fees
I think that the fees charged were fair and reasonable.
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“Mikki is an outstanding asset to the company,sincerely focusing ......”

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Oct 26,2017
Minithumbup
By: 'John'
Oct 26,2017
0 people found
this helpful
Mikki is an outstanding asset to the company,sincerely focusing on clients needs and putting them before business.A very proffesional young lady with a huge appetite for clients %100 satisfaction....
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Comment on agent fees
Very fair fees in comparison to the current market.
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“Maxine and all the team in Lenzie branch were extremely ......”

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Oct 26,2017
Minithumbup
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Maxine
By: 'Ms'
Oct 26,2017
0 people found
this helpful
Maxine and all the team in Lenzie branch were extremely professional throughout the process. They kept us up to date on viewings and viewers feedback on a daily basis, very proactive. They were also very helpful and knowledgeable when it came to offers, in particular ...
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Comment on agent fees
The fees agreed were very competitive, and without any haggling.
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“It took a while for our house to sell due ......”

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Oct 20,2017
Minithumbup
By: 'Emma'
Oct 20,2017
0 people found
this helpful
It took a while for our house to sell due to the market not being great but Lisa was absolutely great the whole way through. She advised us and helped with all questions and did everything she could to help us get our sale. Thank ...
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“Julie was superb kept us always up to date .Julie ......”

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Oct 19,2017
Minithumbup
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Julie
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Lynne
By: 'B&E'
Oct 19,2017
0 people found
this helpful
Julie was superb kept us always up to date .Julie also after first couple of weeks did most of our viewings for us . Over all Paccitti Jones are the best Estate agents we have dealt with in all of our moves....
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Comment on agent fees
Very fair priced Lower than the last estate agent we had used. Quality of service and package offered excellent . Top class photographer high quality brochures .
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“My husband and I sold our house at closing date ......”

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Oct 11,2017
Minithumbup
By: 'GlasgowSouth'
Oct 11,2017
0 people found
this helpful
My husband and I sold our house at closing date with the help of Pacitti Jones Shawlands. We were happy with all of the communication we had with the staff at the branch, from the initial valuation visit, through to the conclusion of the sale. ...
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Comment on agent fees
Pacitti Jones offered us a competitive price - we chose them out of 4 estate agents who conducted valuation visits.
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“Absolutely first rate service and professionalism from every member of ......”

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Oct 09,2017
Minithumbup
By: 'David'
Oct 09,2017
0 people found
this helpful
Absolutely first rate service and professionalism from every member of the team from the first moment I walked through the door. I cannot recommend them highly enough. Thank you to all....
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Comment on agent fees
Very good
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“I have found all staff to be very helpful. Julie ......”

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Oct 04,2017
Minithumbup
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Julie
By: 'Mary'
Oct 04,2017
0 people found
this helpful
I have found all staff to be very helpful. Julie in particular has kept us well informed at every step. We particularly appreciated each update, as we have a young family she would always leave a message if we couldn't be reached. We would recommend ...
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Comment on agent fees
Fair
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“Very efficient. Straightforward dealing with Maxine. From beginning to end ......”

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Oct 02,2017
Minithumbup
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Maxine
By: 'SMG'
Oct 02,2017
0 people found
this helpful
Very efficient. Straightforward dealing with Maxine. From beginning to end the procedure ran smoothly and the sale went to schedule Would certainly recommend her....
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Comment on agent fees
Good
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“Julies manner is professional and friendly . Has made the sale ......”

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Sep 29,2017
Minithumbup
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Julie
By: 'Lynn'
Sep 29,2017
0 people found
this helpful
Julies manner is professional and friendly . Has made the sale to this point effortless and completed everything she said she would.Every member of Burnside team i have dealt with have been professional and knknowledgeable. Would highly recommend Pacitti Jones to friends and colleagues....
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Comment on agent fees
Fees were similar to other Estate Agents in the area.
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“The agent was really pro-active and kept me abreast of ......”

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Sep 29,2017
Minithumbup
By: 'Chris'
Sep 29,2017
0 people found
this helpful
The agent was really pro-active and kept me abreast of any developments with regards viewings and scheduling keeping me informed along the way. The agent also offered great advice with regards setting the offers over price and when I should put the flat to a ...
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Comment on agent fees
good
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“I am delighted with the service and advice that Craig ......”

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Sep 28,2017
Minithumbup
By: 'Heather'
Sep 28,2017
1 people found
this helpful
I am delighted with the service and advice that Craig and Courtney have provided. The are exceptionally knowledgeable about the market and have acted in my best interests throughout. The whole process from first visit and valuation, to my property being under offer took three ...
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Comment on agent fees
The fees are competitive but I'm glad to have paid a little more than some of the cheaper options as the customer service is excellent.
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“I have just sold my mother's home through Pacitti Jones. ......”

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Sep 22,2017
Minithumbup
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David Mooney
By: 'Ann'
Sep 22,2017
0 people found
this helpful
I have just sold my mother's home through Pacitti Jones. I found all the staff courteous and very helpful. The marketing fee was slightly cheaper than other estate agents. Photographs, video and brochure were of high standard. I was kept well informed on where we ...
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Comment on agent fees
It pays to negotiate. I paid a fee of 0.5%
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“Very friendly, attentive and helpful, arranged viewings to suit my ......”

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Sep 20,2017
Minithumbup
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David Mooney
By: 'JaneHH'
Sep 20,2017
0 people found
this helpful
Very friendly, attentive and helpful, arranged viewings to suit my schedule. Kept in contact all through the process with regular updates....
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“We were really pleased with the service we received from ......”

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Sep 20,2017
Minithumbup
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David Mooney
By: 'Winnie'
Sep 20,2017
0 people found
this helpful
We were really pleased with the service we received from all the staff at Pacitti Jones. David Mooney,Mikki Rihll were more than helpful but a special thank you to Fiona Baynne who was especially reassuring and helpful during the selling process a big thank ...
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Comment on agent fees
Very happy with the Agent's Fees
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“Great service from David and especially Fiona,,,Very professional, friendly ......”

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Sep 20,2017
Minithumbup
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David Mooney
By: 'John'
Sep 20,2017
0 people found
this helpful
Great service from David and especially Fiona,,,Very professional, friendly and most of all extremelly efficient at what they do!...
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Comment on agent fees
Competitive!
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“The least said, the better of my interactions and experience ......”

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Sep 18,2017
Minithumbdown
By: 'Samuel'
Sep 18,2017
0 people found
this helpful
The least said, the better of my interactions and experience with pacitti jones, totally unprofessional, staff lack inadequate training and very racist. I won't recommend them to anyone. My whole ordeal started when my spouse went to check on a flat, the agent was okay ...
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By: Mark Hordern
Sep 19, 2017
View all comments (1)
Samuel I understand your disappointment that the landlord instructed us not to proceed further with your application for the tenancy. We are duty bound to act in the best interests of our client, the landlord, and also to act on their instructions. Given that you were arriving from overseas and had no evidence of employment in the UK, it was unlikely that you would meet our referencing agency's criteria. In order for your application to proceed further our client advised that they would agre ...

“Polite, friendly, professional service. Maxine obviously knows her business and ......”

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Sep 15,2017
Minithumbup
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Colin
By: 'G'
Sep 15,2017
0 people found
this helpful
Polite, friendly, professional service. Maxine obviously knows her business and I was able to let her get on with the marketing and sale of the property with minimal input from us. A pleasure dealing with her....
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Comment on agent fees
Very good. Definitely compared favourably with competitors.
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“My experience with PJ Lenzie branch has been fist class. ......”

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Sep 12,2017
Minithumbup
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Colin
By: 'J'
Sep 12,2017
0 people found
this helpful
My experience with PJ Lenzie branch has been fist class. All staff, Jennifer, Sylvia and in particular Colin and Maxine were highly proficient, professional and friendly. Maxines input ensured that the selling experience was painless and relatively short and that the outcome was as expected. ...
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“From the very first enquiry with Jennifer May to meeting ......”

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Sep 08,2017
Minithumbup
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Maxine
By: 'langforda'
Sep 08,2017
2 people found
this helpful
From the very first enquiry with Jennifer May to meeting Colin Bowie at my property to all the detailed negotiations with Maxine Lowe, Pacitti Jones Lenzie have delivered a first class, highly professional service. Everybody I have dealt with have been competent and efficient and ...
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Comment on agent fees
Extremely reasonable and competitive given the quality of the marketing.
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“As estate agents, Pacitti Jones were excellent, giving us clear ......”

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Sep 04,2017
Minithumbup
By: 'John'
Sep 04,2017
0 people found
this helpful
As estate agents, Pacitti Jones were excellent, giving us clear advice from the beginning, always answering our queries and keeping us up to date on the progress of the sale....
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Comment on agent fees
Reasonable
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“Craig and Courtney were both very helpful at all times ......”

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Sep 04,2017
Minithumbup
By: 'Martin'
Sep 04,2017
0 people found
this helpful
Craig and Courtney were both very helpful at all times and kept me very promptly up to date with prospective viewing and also gave me immediate feedback on the results of the viewings. Took my views on board regarding photos of the flat and provided ...
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Comment on agent fees
Par for selling a property
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“What can I say sold and made profit on my ......”

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Sep 02,2017
Minithumbup
By: 'Heather'
Sep 02,2017
0 people found
this helpful
What can I say sold and made profit on my selling property and purchased exactly the property I described to Craig. Quick buy and sell on the same day professional advice and service given by the whole team this includes the solicitors service 1st Class ...
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Comment on agent fees
acceptable
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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