97% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
79% lettings fee satisfaction
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality ...
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Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.
Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
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Latest Reviews
View all Reviews 378
18th Jul 2022
reviewed by 'Mark'
16th Jul 2022
reviewed by 'Denisa'
13th Jul 2022
reviewed by 'Petros'
20th May 2022
reviewed by 'Susan'
12th Apr 2022
reviewed by 'Veronica Skye'
12th Apr 2022
reviewed by 'Alwyn'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £33,000 | £730,000,000 |
| Lettings | 85% | 79% | £395 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 5 | 16 | 13 | 215 | 5 | 95 | 3 | 4 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Robert Oulsnam & Company Branches (view all 12)
May 31,2018
May 31,2018
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I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, ...
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Comment on agent fees
I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.
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May 19,2018
May 19,2018
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Debbie and Vicky were amazing. From the moment we put our offer in Vicky worked out of hours to make sure the house we were buying was taken off the market. Debbie kept us updated the whole way through every part of our journey. They ...
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May 10,2018
May 10,2018
1
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Rachel and Sam were professional yet personal when we sold and exchanged on our property earlier this year. Rachel was a wealth of knowledge and always had time for our many questions we had to ask as this was the first time we had sold ...
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Comment on agent fees
Fees were Good especially for the hard work they all put in to sell our property.
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May 11, 2018
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Thank you so much for your review and kind comments. We wish you and all the family every happiness in your new home. ...
May 06,2018
May 06,2018
5
people found
this helpful
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Rented through Oulsnam for two years and have to say that they are one of the most unprofessional companies that I have come across.
They can't do the basics like telling the time, adding up or acknowledge emails and they don't listen.
We had to ...
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Comment on agent fees
Bad
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Apr 28,2018
Apr 28,2018
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From initial contact until the day of our move we were dealt with competently, quickly and thoughtfully. Rachel has extensive knowledge of the area, is up to date with the local market trends and, therefore, was very good at matching us with a buyer very ...
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Comment on agent fees
Agent's fees were as expected - standard for an Estate Agent of this type.
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Apr 28, 2018
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Thank you for your very kind comments, we all hope you are very happy in your New Home. ...
Apr 26,2018
Apr 26,2018
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The team at Robert Oulnams' Stirchley branch worked together very hard for nearly a year to sell my property. It was a difficult property to sell but they were patient, helpful and friendly. Many thanks to everyone there !...
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Comment on agent fees
Good/ reasonable
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Apr 25,2018
Apr 25,2018
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I sold my property using Robert Oulsnam as the sole agent, although their fee is a bit higher than other estate agencies, they do provide excellent service, and are very responsible from beginning to end. Both Alison and Ian are very experienced professionals and are ...
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Comment on agent fees
The fees are not the cheapest, but good for their outstanding service and reputation.
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Apr 24,2018
Apr 24,2018
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We received a first class service from Natalie Richards and her colleagues in the Northfield office. Our home sale was always well supported by regular and meaningful contact and always on a timely basis. We were fully informed of every step of the viewings and ...
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Comment on agent fees
The fees were very acceptable and within the fair market range for a property of our type and complexity. However, based on previous experience with other Estate Agents over many property sale/purchase transactions the fees from Robert Oulsnam and Company represented excellent value taking full account of the levels of service and professional support that we received throughout our dealings with Natalie and her colleagues.
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Apr 08,2018
Apr 08,2018
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Victoria and her team were the third agents I had round to value my house for sale, the other agents undervalued the house and didn't give me the confidence that they were interested in pushing for the best price.
Victoria convinced me correctly that we ...
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Comment on agent fees
Fee was high however they got me more money so cannot moan!
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Mar 31,2018
Mar 31,2018
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I founds Oulsnams to be professional and friendly. Every person I spoke to was easy to deal with and they answered the phone! Jenna kept me updated all along the way and dealt with my difficult buyer extremely well. She took all the stress out ...
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Comment on agent fees
The fees are very reasonable. They are transparent and there are no hidden fees for viewings.
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Mar 28,2018
Mar 28,2018
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From the first point of contact the team were very helpful and made sure we were kept informed and updated with everything. They made our transition to relocate country's run very smoothly and we were confident that they had our best interests at heart throughout ...
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Comment on agent fees
I would definitely recommend Robert Oulsams, in particular Faye and her team for their kind words and very prompt responses to any queries or worries we had.
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Mar 23,2018
Mar 23,2018
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First time renting and only had 2 weeks to complete before moving house. Emails were answered the same day and all queries raised by telephone were dealt with. Friendly staff and the handover day was quick and very efficient. Referencing was handled by outside company and ...
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Comment on agent fees
Good
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Apr 18, 2018
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Pretty much within the next couple of days as far as I can remember. ...
Mar 14,2018
Mar 14,2018
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We found working with Oulsnam to be a positive experience right from the first viewing through to completion and moving in....
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Mar 13,2018
Mar 13,2018
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From the very beginning right up until completion of the sale of my property Rachel Andrews and Karen Crayton in particular were positive and professional. They filled me with confidence that I had chosen the best Estate Agent for selling my property and 'held my ...
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Comment on agent fees
Worth the money for a dy Sanders
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Mar 14, 2018
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Many thanks for your kind review Judy, it was a pleasure to help and we wish you every happiness in your New Home. ...
Mar 09,2018
Mar 09,2018
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We cannot fault our experience of dealing with Oulsnams, they were very efficient, friendly and dealt with every query we had.
They made you feel at ease, and were happy to deal with any query/question. My main contact during the purchase of our house ...
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NA
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Mar 09, 2018
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Thank you Samantha for your very kind words. It has been a pleasure to work with you and we wish you both all the best in your new home. ...
Feb 27,2018
Feb 27,2018
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I cannot recommend this branch highly enough. The commitment they gave to selling my property was second to none. Selling the house was the easy part (or so it seemed from my point of view), but the issues I had around exchange of contracts really ...
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Comment on agent fees
Very fair and definitely well earned.
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Feb 17,2018
Feb 17,2018
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I used Oulsnam Northfield branch to sell my house in West Heath on the strength of their excellent local reputation. I was not disappointed. I had valuations from two other local agents but it was clear even at that point that Oulsnam were winners.
From ...
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Comment on agent fees
Competitive rates and excellent value for money.
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Jan 29,2018
Jan 29,2018
1
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Thank you Oulsnam for helping us navigate through the Viewing, choosing and buying process. Our successful purchase went through in October and we are still scraping off woodchip from our dreamhouse and making it into the living space we want :)
These are the best estate ...
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Comment on agent fees
The fees were inline with other agencies.
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Jan 29, 2018
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Hi Chris. Thank you for your kind comments. We all hope you are very happy in your New Home ...... good luck with the woodchip! ...
Jan 29,2018
Jan 29,2018
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I have been very pleased with the service provided by Robert Oulsnam staff. They are always pleasant, friendly and very helpful. After spending weeks looking for a house without much success, Gill at Oulsnam asked the relevant questions in order to guide me to the ...
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Comment on agent fees
Good
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Jan 24,2018
Jan 24,2018
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Robert Oulsnam were very helpful in selling my house, providing lots of advice and support during a challenging process. We had accepted an offer on the house within 3 months which I was very happy with....
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Comment on agent fees
good
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Jan 18,2018
Jan 18,2018
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Everybody was really helpful throughout he whole process and excellent communication. Would recommend to anybody looking to sell their house....
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Comment on agent fees
Good
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Jan 17,2018
Jan 17,2018
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Hannah sold my property last year within a week of it being up for sale. She is a professional at her job very dedicated and committed to her clients. She goes above and beyond shes a great asset to the company. I met several estate ...
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Comment on agent fees
Reasonable fees
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Jan 05,2018
Jan 05,2018
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I have placed two property sales through Oulsnams Moseley Office recently (and also made one purchase) both of the sales achieved above the marketing price and also my expectations. The increased prices more than covered all their sales fees and my legal costs as well, ...
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Comment on agent fees
Competitive Fees…I think you get what you pay for.
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Jan 05,2018
Jan 05,2018
1
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very dishonest, unhelpful,and deceitful.
their main target is to bring in new business, they promise landlords gold mines within weeks but as soon as I singed up with them, getting hold of them became impossible
they marketed my property for two months couldn't generate ...
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Comment on agent fees
really expensive compared with openrent. they charge both landlords and tenants £100s compared with small set charge by openrent of £20
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Jan 10, 2018
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I am sorry you felt you didn't have a good experience with us- I would be grateful if you could contact me to discuss where things went wrong for you.
Thnaks ...
Jan 03,2018
Jan 03,2018
0
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I have had an excellent experience so far with Oulsnam lettings. They have always been been very professional and responded promptly to my queries, answering any questions I have. For a first time landlord it is reassuring to have their support throughout the whole process. ...
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Comment on agent fees
Good
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Jan 02,2018
Jan 02,2018
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I was so thrilled with the amazing service which was so friendly during the sale of your home for the last 15 years . Karen and Rachel were so kind and helpful often emailing out of hours to reassure me with sorting out our completion date I ...
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Comment on agent fees
I believe it is worth every penny . Karen and Rachel were amazing
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Dec 13,2017
Dec 13,2017
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We received exceptional service from the team when purchasing our property. From viewings all the way through to completion everyone was friendly, honest, professional and helpful. It took us a long time to firstly have an offer accepted and then to complete due to various ...
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Nov 28,2017
Nov 28,2017
1
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I cannot in a short review praise every member of staff at the Kings Heath office enough.At every step of the way whilst selling a property they were excellent.Obtaining viewings keeping me informed at all times.I fail to understand why anyone would ...
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Comment on agent fees
Very good fees no hidden charges,such as charges for viewings with certain agents.
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Nov 27,2017
Nov 27,2017
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We found this estate agents to be helpful friendly and motivated to sell our property. All the staff in the office were on board in selling our house and who ever we spoke to they were able to deal with any issues that arose. From ...
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Comment on agent fees
The fees were reasonable. Having previously had a our house on the market with another agent 2 years ago. Oulsnam’s were still a lot cheaper.
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Nov 25,2017
Nov 25,2017
2
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We recently purchased our house and had a fantastic service. Hannah was our representative throughout the process. She was highly professional, helpful and supportive. Even helping unblock things when things got a bit sticky between the parties' solicitors. Hannah's communication was excellent. She was very ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email [email protected]
Last updated at 4:26 PM 31/10/2017 by Trina
Contact Julie Powell at Head Office or email [email protected]
Best Estate Agent in B45 
Best Estate Agent in WR9 
