97% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
79% lettings fee satisfaction
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality ...
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Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.
Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Lauren
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Lisa
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Trina
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Lisa
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James
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Rachel
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Gill
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Sally-Ann
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Debbie
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Ben
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Karen
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Alison
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Tim
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Annie
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Ann
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Sue
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Angela
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Victoria
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Natalie
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Michelle
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Nicola
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Erin
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Kelly
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Lynda
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Stacy
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Becky
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Latest Reviews
View all Reviews 378
18th Jul 2022
reviewed by 'Mark'
16th Jul 2022
reviewed by 'Denisa'
13th Jul 2022
reviewed by 'Petros'
20th May 2022
reviewed by 'Susan'
12th Apr 2022
reviewed by 'Veronica Skye'
12th Apr 2022
reviewed by 'Alwyn'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £33,000 | £730,000,000 |
| Lettings | 85% | 79% | £395 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 5 | 16 | 13 | 215 | 5 | 95 | 3 | 4 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Robert Oulsnam & Company Branches (view all 12)
May 23,2019
May 23,2019
0
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My favourite bunch, always helpful, knowledgeable, personable and tenacious. You can only list two of the team in the review but in reality they are all brilliant and very professional at what they do. Kelly is particularly tentative and frequently emails to ask how I'm ...
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Comment on agent fees
Fair
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May 12,2019
May 12,2019
3
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I have bought a property with Lisa before and she was professional and showed great expertise then do used her again
Jason was also very similar. I highly recommend this team and will use them again if needed...
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Apr 30,2019
Apr 30,2019
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Excellent service from start to finish very friendly and good communication. Would definitely use again and would recommend. Found the fees very reasonable....
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Comment on agent fees
good.
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Apr 14,2019
Apr 14,2019
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I am very satisfied with the service, the communication and the friendly support given by Rachel. She kept me very well informed and explained everything clearly without using a lot of technical jargon....
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Comment on agent fees
Fair rate.
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Apr 15, 2019
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Many thanks for your kind comments Mr Stock, we are very pleased you are happy with the service we provided. ...
Apr 11,2019
Apr 11,2019
4
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Kirsty was extremely proactive in getting a good price on my flat then pushing along the sale of my flat; chasing solicitors and letting me know if they weren't responding....
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Comment on agent fees
Fine
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Apr 08,2019
Apr 08,2019
0
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I have recently completed my home purchase advertised by the company. From the day of the enquiry to completion day, I found this company very professional in all respect of their dealings. I was given accurate information and guidance. All the staff very pleasant and ...
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Comment on agent fees
I was a buyer, therefore no fees was payable from me.
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Apr 05,2019
Apr 05,2019
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Natalie and the team @ the northfield branch were very professional, informative and proactive a pleasure to work with.
Robert oulsnam, as a company are excellent to work with, friendly, knowledgeable each member of staff takes the time to ensure you have all the correct information ...
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Comment on agent fees
very competitive
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Mar 29,2019
Mar 29,2019
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I used a previous agent based on Harborne high street who will remain nameless, the service I received from them was abiismal so I decided to use Oulsnam's in stead.
Throughout the whole process the advice and honesty was so refreshing. They are the most ...
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Comment on agent fees
Excellent fees consistent with market fees
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Mar 27,2019
Mar 27,2019
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*Charge you an absolute fortune to book you out of a rental property, produce a report then try to steal your deposit for things which aren't even listed as being wrong in the inventory they've charged you a fortune to produce. They are currently hanging ...
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Comment on agent fees
Appalling. Fortunately the law changes on 1st June
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Mar 28, 2019
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My tenancy agreement stipulates that the deposit will be handled according to the rules of the TDS. These rules stipulate that any uncontested proportion of the deposit will be returned within 10 days. This hasn't happened and you are therefore in breach of contract.
I have now raised a dispute to obtain the deposit you are concluding in attempting to steal ...
Mar 19,2019
Mar 19,2019
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I found Lydia and the rest of the team very supportive and with good communication and also very efficient, I would definitely recommend them and if I were to ever move I would definitely go with them again....
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Comment on agent fees
good
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Mar 14,2019
Mar 14,2019
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By far the best estate agent I have ever used. Emma Tinkler was very efficient, passing on information and promptly answering e mails. Gary Kendall was involved from the start and kept me updated constantly, telephoning me and pushing to get the job done. A ...
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Comment on agent fees
Good.
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Mar 14,2019
Mar 14,2019
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The team were easy to deal with, very professional, Lydia was our port of call and who showed us around the property, she was very polite and happy which made us feel at ease, if Lydia wasn't in Gill would assist in helping with our ...
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Mar 08,2019
Mar 08,2019
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The team at Robert Oulsnam in Droitwich provided an excellent service in handling the sale of my late father's retirement flat. In particular Laurie was great at keeping me up to date on how the sale was progressing. All staff are friendly, professional and helpful....
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Comment on agent fees
Average fees for the area.
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Mar 07,2019
Mar 07,2019
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Having recently purchase a new home at hanbury through Robert oulsnam Droitwich.we are over the moon with Lydia George .From start to finish she has helped us with various obstacles regarding the purchase and came up with very positive solutions.she has an excellent ...
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Comment on agent fees
Fair
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Yes
Mar 05,2019
Mar 05,2019
0
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delighted with the service My house sold within nine days of being taken to market would definitely recommend and use...
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Comment on agent fees
Good
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Yes
Mar 04,2019
Mar 04,2019
0
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Used this estate agent to sell my house. Ben and the team could not be more helpful or professional right from the off. They were flexible and arranged things to suit me and were understanding of my circumstances. Ben was an excellent sales progressor and ...
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Comment on agent fees
Worth it for the service received.
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Mar 04,2019
Mar 04,2019
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The first person we met was Eileen who visited the property, did the assessment, explained how Oulsnam would work with us, the charges that would be made etc. Once we agreed to go ahead Debbie became our main contact. The process was very long as ...
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Comment on agent fees
Reasonable
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“Lydia was extremely helpful in the sale of my late parents property and very understanding....”
Feb 27,2019
Feb 27,2019
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Lydia and other staff in this branch would always call back if requested and explain where we were on the sale and how it was progressing. Lydia was always jolly on the telephone and excellent customer service from all staff....
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Comment on agent fees
Standard
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Feb 26,2019
Feb 26,2019
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The team at Oulsnam were really helpful and professional when helping us sell our house. In particular, Ben was great to deal with and provided great support and advice throughout the process....
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Comment on agent fees
Fees were reasonable
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Feb 25,2019
Feb 25,2019
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We highly recommend the Droitwich branch at Robert Oulsnam. We had excellent , continuous communication from the girls always there if we had any queries they gave 100 % customer service would definitely use the branch again . Can't thank the girls enough for all their hard work ....
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Comment on agent fees
Fair
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Feb 24,2019
Feb 24,2019
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Excellent service and extremely friendly staff. The advertising was professional and nothing was too much trouble. We live quite a distance from this office and relied on the staff to check the property on a regular basis, which they were happy to do, and the ...
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Comment on agent fees
Good
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Feb 21,2019
Feb 21,2019
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Throughout the process of buying & selling Gill,Lydia & the team were amazing!! Trina took fantastic photos which showed our home off a treat & it was sold within a matter of days! They then helped us secure our next property...communication was excellent & we always felt ...
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Comment on agent fees
Very good value for such an excellent service.
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Feb 19,2019
Feb 19,2019
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The service that Gary and the company provided was outstanding. They kept us informed of everything along the way to buying our new home. I can't give them enough praise . 100 percent service you must use thus agency...
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Comment on agent fees
Agents fees excellent
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Feb 14,2019
Feb 14,2019
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We have purchased several properties through this branch over the past few months and always found Lydia and Laurie to be extremely helpful and efficient. They are also very proactive with coming to us with new properties to the market which match our requirements - ...
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Feb 11,2019
Feb 11,2019
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I engaged Oulsnam's to sell my house on the basis of a fair property valuation, good value sale fees and their presence in the local area.
From the very beginning I felt the information and opinions I received were clear, fair and realistic about the ...
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Comment on agent fees
Good value fees. As with all agents, negotiate the fees and be clear about where and how the property will be advertised. You may find lower fees (eg online agents) but I felt the quality of service I received was worth the money Oulsnams charged.
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Feb 11, 2019
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Thank you Matt for your kind comments. Myself and the staff wish you all the best for the future. ...
Feb 01,2019
Feb 01,2019
1
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Oulsnams provided an excellent service selling my late fathers house. They provided a realistic valuation, moved very rapidly to get the house onto the market and conducted a decent number of viewings in a short space of time. We received a number of offers which ...
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Comment on agent fees
The fees were reasonable and contained no hidden extra costs
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Jan 31,2019
Jan 31,2019
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We have recently purchased our new home through Robert Oulsnam. The quality of service was superb! Lydia was our main contact and she was excellent with keeping us up to date on the progress, her communication was great and made the whole process much easier. ...
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Jan 26,2019
Jan 26,2019
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We had a tricky house sale and purchase but Alison made it all as pain free as possible. Without her help, patience, knowledge and expertise we would not be in our dream home now. Would 100% recommend them to anyone in the area...
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Comment on agent fees
Great for the amount of work they do
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Jan 17,2019
Jan 17,2019
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All at Droitwich Branch were incredibly helpful in assisting with my recent house purchase. They were always available to answer my questions and assist me when necessary. Gill kept me informed with detailed, regular updates....
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Comment on agent fees
Not applicable
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Nov 23,2018
Nov 23,2018
0
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I would like to commend on the high standards and impeccable service provided to me from the staff at hagley road branch notably from Becky,Kelly,Eva and Ben.
They have been absolutely fantastic in assisting me in my interests and enquires in search of ...
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Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email [email protected]
Last updated at 4:26 PM 31/10/2017 by Trina
Contact Julie Powell at Head Office or email [email protected]
Best Estate Agent in B45 
Best Estate Agent in WR9 
