Robert Oulsnam & Company
4.7/5, 378 reviews
92% recommended
97% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
79% lettings fee satisfaction
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality ... show more Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £33,000 £730,000,000
Lettings 85% 79% £395 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 5 16 13 215 5 95 3 4 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I am just starting the process of buying my o......”

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Mar 04,2020
Minithumbup
Nicola
By: 'Mark'
Mar 04,2020
3 people found
this helpful
I am just starting the process of buying my own home and have been very impressed with the team members i have had contact with(Jason/Nicola/Lisa) and have been kept up to date with any new homes that appear on the market within ...
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“Excellent from start to finish. Sally Anne Li......”

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Mar 03,2020
Minithumbup
Sally-Ann
Lisa
By: 'Liz'
Mar 03,2020
4 people found
this helpful
Excellent from start to finish. Sally Anne Lisa and Jason give a first class service. Would highly recommend . Thank you to you all...
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“The team at droitwich were fantastic when I w......”

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Feb 27,2020
Minithumbup
Trina
By: 'Dawn'
Feb 27,2020
0 people found
this helpful
The team at droitwich were fantastic when I was buying a house very helpful and friendly , I would highly recommend them . Thank you all I'm very happy in my new home....
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“I recently sold my property through Robert Ou......”

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Feb 23,2020
Minithumbup
Annie
Trina
By: 'Debbie'
Feb 23,2020
0 people found
this helpful
I recently sold my property through Robert Oulsnam in Droitwich. The team were excellent. Trina visited me initially and took time to look around and explain the process. Gill and Annie were always on hand to help and update me. Because of the team’s ...
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“fantastic experience from start to finish...”

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Feb 22,2020
Minithumbup
Debbie
By: 'Tom'
Feb 22,2020
0 people found
this helpful
We have been in our new house now for 5 months and are extremely happy with our new home. From start to finish, the service provided by Oulsnams was exceptional. Quick responses, effective communication between us, the sellers and solicitors and they are all lovely, helpful ...
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“Great work by Gill and Annie...”

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Feb 21,2020
Minithumbup
Annie
Gill
By: 'Sandie'
Feb 21,2020
0 people found
this helpful
Both Gill and Annie went out of their way to be helpful at all times when we were buying a flat. Several times after the initial couple of viewings, having had an offer accepted, we still needed to go to the property for various reasons, ...
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“They were very helpful throughout the whole p......”

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Feb 10,2020
Minithumbup
Lauren
James
By: 'Geoff'
Feb 10,2020
0 people found
this helpful
They were very helpful throughout the whole process. We recieved more information about where we were with the whole process. They kept us informed even more than our conveyancing solicitor....
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“Excellent staff, professional service...”

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Feb 03,2020
Minithumbup
Lauren
Lisa
By: 'Andrew'
Feb 03,2020
0 people found
this helpful
We went through Robert Oulsnam for both our previous rental and our new home that we purchased through their agency. They have excellent staff who are very thorough and professional throughout. They were an excellent bridge for both sides during a tricky house purchase (at ...
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“Helpful and reliable , would recommend...”

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Jan 06,2020
Minithumbup
Lauren
Lisa
By: 'Anya'
Jan 06,2020
1 people found
this helpful
We recently purchased a property through Oulsnam Estate Agents and found the whole process to be very positive. We were in contact with Lauren for the most part and always found the communication to be friendly and efficient. She gave us lots of help and ...
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“Lauren from the Moseley office helped my husb......”

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Dec 14,2019
Minithumbup
Lauren
Lisa
By: 'Katie'
Dec 14,2019
0 people found
this helpful
Lauren from the Moseley office helped my husband and I buy our first flat, and the service she provided was excellent. She was always friendly and helpful, and responded to all our queries quickly and thoroughly. I would highly recommend Lauren and her team to ...
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“Excellent, professional service...”

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Dec 04,2019
Minithumbup
Lauren
James
By: 'Hannah'
Dec 04,2019
0 people found
this helpful
I recently sold my house with Oulsnam Moseley and found Lauren and the team extremely helpful, professional and knowledgeable from start to finish. Highly recommended! Thank you!...
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“House sale...”

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Dec 02,2019
Minithumbup
Lauren
Lisa
By: 'Stuart'
Dec 02,2019
0 people found
this helpful
I sold my house through this agent and was very happy with the service and the price. I would particularly like to mention Lauren Bell who shielded me from the worst of the hassle caused by a rather troublesome buyer!...
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“Robert Oulsnam company help me to sell my pro......”

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Nov 29,2019
Minithumbup
Kelly
Ben
By: 'Mrs'
Nov 29,2019
0 people found
this helpful
Robert Oulsnam company help me to sell my property in very short period. All the staff was very professional and did the job to very high standers. if in future I am selling or buying my first choice will be this company....
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“Terrible service...”

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Nov 28,2019
Minithumbdown
By: 'Saira'
Nov 28,2019
1 people found
this helpful
I had a viewing today at 11am. After waiting 15 minutes I called to find out what was going on, only to be informed that they do not have the keys yet and I should reschedule. I was not very happy about this but thought mistakes ...
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“Took our time picking an estate agent to sell......”

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Nov 28,2019
Minithumbup
Kelly
Ben
By: 'Kev'
Nov 28,2019
0 people found
this helpful
Took our time picking an estate agent to sell our house,so glad we chose Robert Oulsnams,Bearwood Branch,from when we first met Ben,to all our dealings with Kelly,they have been an absolute pleasure,both professional & friendly.Nothing was too much trouble,...
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“Very happy with Dealing with Robert Oulsnam.......”

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Nov 01,2019
Minithumbup
Lauren
Lisa
By: 'Rizwan'
Nov 01,2019
0 people found
this helpful
Very happy with Dealing with Robert Oulsnam. Would recommend to use whether selling or purchasing a property. Ms Lauren Bell was very helpful and supportive throughout our arrangements which were far from perfect due to other third parties actions. Definitely a thumbs up and wish ...
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“Lisa was really helpful throughout my purchas......”

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Nov 01,2019
Minithumbup
Lisa
James
By: 'M.J.T.'
Nov 01,2019
0 people found
this helpful
Lisa was really helpful throughout my purchase, she answered all my questions quickly, nothing was too much trouble. I highly recommend Oulsnam's....
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“Excellent Customer Service & Great Communication: Highly Recommended...”

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Oct 31,2019
Minithumbup
Lauren
James
By: 'Rachel'
Oct 31,2019
1 people found
this helpful
We had a fantastic experience of buying with Robert Oulsnam. The communication was honest and straightforward, and the way they handled the negotiations was excellent. Lauren, our agent, was lovely and always got back to me immediately. This helped to make the post-sale process quick ...
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“nice friendly agents. helped us through the p......”

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Oct 28,2019
Minithumbup
Lauren
James
By: 'Shanthraj'
Oct 28,2019
1 people found
this helpful
nice friendly agents. helped us through the process. answered all our queries on time and provided all useful information. highly recommended...
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“Fantastic, professional customer service...”

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Oct 18,2019
Minithumbup
Lauren
Lisa
By: 'Gabi'
Oct 18,2019
1 people found
this helpful
The customer service I experienced at the Moseley branch was exceptional. The help and support offered to me during the sale of my property went above and beyond. Despite various complications along the way ( through no fault of the theirs ) the sales negotiator, Lauren Bell, ...
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“Lauren Bell took over as Sales Negotiator par......”

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Oct 09,2019
Minithumbup
Lauren
Lisa
By: 'Simon'
Oct 09,2019
0 people found
this helpful
Lauren Bell took over as Sales Negotiator part way through the process of selling our property and was prompt and efficient throughout the process. Highly recommended, thank you!...
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“House Sale...”

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Oct 08,2019
Minithumbup
Lauren
James
By: 'angela'
Oct 08,2019
0 people found
this helpful
James & Lauren were very efficient and happy to anwer any queries at any time - sale went through quickly with no problems Would recommend very much if thinking of selling up...
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“Fantastic estate agents! Those who say “ eas......”

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Oct 05,2019
Minithumbup
Ann
By: 'Linda'
Oct 05,2019
0 people found
this helpful
Fantastic estate agents! Those who say “ easte agents don’t do anything” . Couldn’t be more wrong. Great service, communication, guidance and support. Sold my house and aided me in purchasing my new property( through another estate agents). There overview of the chain and ability ...
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“Helpful and straightforward...”

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Sep 28,2019
Minithumbup
Debbie
By: 'Cara'
Sep 28,2019
0 people found
this helpful
I have recently sold my property with Robert Oulsnam and I have to say the staff at the Redditch branch were extremely friendly and helpful. They found me a buyer within less then a month and offered their support and advise throughout the whole process....
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“As an Executor...”

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Sep 20,2019
Minithumbup
Natalie
Alison
By: 'Judi'
Sep 20,2019
0 people found
this helpful
As an Executor of an estate, I found the staff very helpful and professional and willing to go the extra mile to ensure the sale was completed as smoothly as possible...
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“Every member of the team we dealt was a pleas......”

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Sep 06,2019
Minithumbup
Lauren
James
By: 'Kat'
Sep 06,2019
2 people found
this helpful
Every member of the team we dealt was a pleasure to deal with. They were very professional and friendly. Lauren in particular helped us greatly, Communication was fast and honest and she helped us through a difficult chain. Would recommend highly! Thank you....
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“Superb service....”

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Aug 19,2019
Minithumbup
Ann
Alison
By: 'John'
Aug 19,2019
0 people found
this helpful
After a very long legal process, and with considerable trepidation, I was able finally to put my late sister's house on the market. I needn't have worried. Oulsnam's at Northfield were recommended and everything that I was concerned about was swiftly dealt with in a ...
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“Excellent service...”

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Jun 20,2019
Minithumbup
Debbie
Victoria
By: 'Andrew'
Jun 20,2019
0 people found
this helpful
Debbie was very helpful at all stages of the buying process and always kept us informed of progress. We have now decided to use Oulsnam’s to as our letting agent....
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“Professional...”

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Jun 09,2019
Minithumbup
Ben
Becky
By: 'Victoria'
Jun 09,2019
0 people found
this helpful
I have recently sold a property with Ben's team and I found every member of staff to be professional and and went out of their way to be helpful. This isn't the first house and will certainly not be the last that I put up ...
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Comment on agent fees
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“Helpful and Assertive...”

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Jun 03,2019
Minithumbup
Debbie
By: 'GD'
Jun 03,2019
0 people found
this helpful
Really impressed with the service from Oulsnam so far. I registered my interest in certain property types and Annie Hirons called immediately when something suitable was coming up. She has gone above and beyond what I would expect from an agent, and the whole team ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email [email protected]
Last updated at 4:26 PM 31/10/2017 by Trina

Awards won by Robert Oulsnam & Company

Regional Awards won by Robert Oulsnam & Company

Individual Branch Awards

Birmingham, B45

Birmingham, B13

Redditch, B98

Droitwich, WR9



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Robert Oulsnam & Company