Robert Oulsnam & Company
4.7/5, 378 reviews
92% recommended
97% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
79% lettings fee satisfaction
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality ... show more Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company - Click to Visit Our Website

Latest Reviews

 View all Reviews 378
18th Jul 2022
reviewed by 'Mark'
“I have used Oulsnams for 3 years as my letting agent, everything is done in a very professional manner and they ......”
16th Jul 2022
reviewed by 'Denisa'
“The best agent Chrystalla Nicolas,she was very polite in all emails!spoke to me politely and helped me to ......”
13th Jul 2022
reviewed by 'Petros'
“I had a very good Customer Service today from Chrystalla. Very friend and good communication and helpful. Im so happy....”
20th May 2022
reviewed by 'Susan'
“We found all the staff at oulsnams in rubery very kind and helpful and was always at the end of ......”
12th Apr 2022
reviewed by 'Veronica Skye'
“Thank you for selling my property and your advice and assistance throughout this stressful process. Great communication and updates are ......”
12th Apr 2022
reviewed by 'Alwyn'
“Experience in general was good I dropped the 1 star as the for sale board broke the fence panel repair was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £33,000 £730,000,000
Lettings 85% 79% £395 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 5 16 13 215 5 95 3 4 5
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS ARMA NALS TDS
Rankings
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Estate agents
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Latest Properties

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Robert Oulsnam & Company Branches (view all 12)
(SALES) Barnt Green, B45
Bournville, B30
Bromsgrove, B61
Droitwich, WR9
Hagley Road, B66
Kings Heath, B14
Lettings Barnt Green, B45
Moseley, B13

“Very impressed how quick and efficient the whole staff was ......”

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Nov 13,2015
Minithumbup
By: 'James'
Nov 13,2015
0 people found
this helpful
Very impressed how quick and efficient the whole staff was when buying our first house together after we got married.. Will definitely use them again if we buy a house again....
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Comment on agent fees
Fees was worth it did a good job to help use by this house
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“I couldn't fault the service we received from the staff ......”

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Nov 05,2015
Minithumbup
Staff profile picture
Ben
By: 'Stuart'
Nov 05,2015
1 people found
this helpful
I couldn't fault the service we received from the staff at Oulsnams (Bearwood), we sold the house within 4 weeks and all through the process Jenna and the other staff in the office were professional, supportive and approachable. I would recommend anyone considering selling their property ...
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“All staff were friendly, informative and professional. Phone calls were ......”

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Oct 28,2015
Minithumbup
By: 'Liz'
Oct 28,2015
1 people found
this helpful
All staff were friendly, informative and professional. Phone calls were answered quickly, emails were answered immediately. I would recommend Robert Oulsnam with no hesitation....
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“I have used this agent for nearly 2 years now as ......”

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Oct 02,2015
Minithumbup
By: 'Heather'
Oct 02,2015
4 people found
this helpful
I have used this agent for nearly 2 years now as I no longer live near to my property, I have been very happy with the service they provide and very prompt in the communication with me. I chose them as they are local to the ...
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“This was my first experience of renting privately and things ......”

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Sep 30,2015
Minithumbup
By: 'LVW'
Sep 30,2015
0 people found
this helpful
This was my first experience of renting privately and things have run so smoothly they could not have been better. The staff have been very helpful, and even negotiated with the landlord to fix and replace a few things with no trouble at all. As ...
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“This is the second time i have used Oulsnams Estate ......”

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Sep 26,2015
Minithumbup
By: 'Paul'
Sep 26,2015
1 people found
this helpful
This is the second time i have used Oulsnams Estate Agent. The first was to sell a property and they were very much on the ball keeping the solicitors moving when we sold but before that in advertising the property and getting people to view. ...
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“I had the misfortune of picking Oulsnams to fully manage ......”

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Jun 10,2015
Minithumbdown
By: 'Dawn'
Jun 10,2015
0 people found
this helpful
I had the misfortune of picking Oulsnams to fully manage my property. They told me if they fully managed it they would deal with everything and I wouldn't have the stress of managing a property. The only thing they managed to do was take their ...
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“Put in a low offer on property wasn't accepted as ......”

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Apr 02,2015
Minithumbdown
By: 'Sam'
Apr 02,2015
2 people found
this helpful
Put in a low offer on property wasn't accepted as seller wanted 10 thousand more so me and husband talked about it and we wanted to increase our offer by about ‚£7000 and go view property again to see whether we really could justify the extra spend ...
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“I recently rented a property that is managed by Robert ......”

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Feb 05,2015
Minithumbdown
By: 'DecLOL'
Feb 05,2015
1 people found
this helpful
I recently rented a property that is managed by Robert Oulsnam. A guy called Declan is the agent that deals with my actual property. To say that this guy is useless would be quite complimentary towards him. He genuinely hasn't got a brain cell floating ...
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“AVOID THIS COMPANY AT ALL COSTS. They are quick to ......”

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Mar 05,2014
Minithumbdown
By: 'dave'
Mar 05,2014
3 people found
this helpful
AVOID THIS COMPANY AT ALL COSTS. They are quick to take your money, but there customer support is shocking. They never get back to you and have no idea what to do when a problem arises. Would never recommend to anyone...
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What agent could do to change your mind?
Change there staff
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“I have had to relocate to a new city due ......”

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Jul 16,2013
Minithumbdown
By: 'waverebel'
Jul 16,2013
4 people found
this helpful
I have had to relocate to a new city due to accepting a new job, I didn't have time to purchase a property so have decided to rent a property while I search for one to buy. Which I explained to them when I first ...
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What agent could do to change your mind?
what could they have done?? returned a phone call, answered any queries with out having to force the agent to have a look into it.
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“My experience with Oulsnam have been widely mixed. Having lived ......”

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Jul 12,2013
Minithumbup
By: 'Kalikau'
Jul 12,2013
2 people found
this helpful
My experience with Oulsnam have been widely mixed. Having lived in my property now for roughly two weeks, there have been various problems that I have been finding, such as a problem with the shower and the lack of an oven! After being promised many ...
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“Where do I start, I accepted a contract with Robert ......”

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May 08,2013
Minithumbdown
By: 'Unhappy'
May 08,2013
3 people found
this helpful
Where do I start, I accepted a contract with Robert Oulsnam 2 years ago, and the first tenant was ok until there was a problem to be sorted in the property, and they sent someone who did a shabby job, which I found out about when ...
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“Haha, Bonny's quite obviously a plant as this company is ......”

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Jan 21,2013
Minithumbdown
By: 'Brunners'
Jan 21,2013
1 people found
this helpful
Haha, Bonny's quite obviously a plant as this company is impersonal and inept. After reporting damp in my daughter's room behind her headboard and bare lighting electrics in 3 rooms they told me that 2 different contractors (electrical & maintenance) would contact me within 2 days. We moved our ...
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“DO NOT RENT YOUR PROPERTY THROUGH THESE AGENTS.I am ......”

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Dec 06,2012
Minithumbdown
By: 'GPR'
Dec 06,2012
2 people found
this helpful
DO NOT RENT YOUR PROPERTY THROUGH THESE AGENTS. I am shocked to think that today we can pay for a service and receive nothing in return. As a landlord you expect a level of professionalism when they are managing your investment, and in some cases ...
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What agent could do to change your mind?
The list is too long to mention. The office staff should be fired and new professionals with experience in other sectors introduced.
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“Excessive charges and deceitful agents. Sides with landlord regardless of ......”

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May 28,2012
Minithumbdown
By: 'Unhappy'
May 28,2012
3 people found
this helpful
Excessive charges and deceitful agents. Sides with landlord regardless of serious health & safety issues. Have contacted several newspapers who are interested in exposing the truth about genuine tenant experiences with this agent. Absolutely disgraceful, very bad and costly experience. AVOID AT ALL COSTS...
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“Massively overcharge, customer service ranges from average to truly awful (......”

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Jul 21,2009
Minithumbdown
By: 'rabbit'
Jul 21,2009
2 people found
this helpful
Massively overcharge, customer service ranges from average to truly awful (they can't wait to get you off the phone) and they have a number of hidden charges to surprise you. As for professional (their claim) - every communication is littered with spelling mistakes and is ...
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“Very helpful, very professional, honest and trustworthy....”

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Nov 20,2008
Minithumbup
By: 'bonny'
Nov 20,2008
0 people found
this helpful
Very helpful, very professional, honest and trustworthy....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email [email protected]
Last updated at 4:26 PM 31/10/2017 by Trina

Awards won by Robert Oulsnam & Company

Regional Awards won by Robert Oulsnam & Company

Individual Branch Awards

Birmingham, B45

Birmingham, B13

Redditch, B98

Droitwich, WR9



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