Robert Oulsnam & Company
4.7/5, 378 reviews
92% recommended
97% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
79% lettings fee satisfaction
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality ... show more Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company - Click to Visit Our Website

Latest Reviews

 View all Reviews 378
18th Jul 2022
reviewed by 'Mark'
“I have used Oulsnams for 3 years as my letting agent, everything is done in a very professional manner and they ......”
16th Jul 2022
reviewed by 'Denisa'
“The best agent Chrystalla Nicolas,she was very polite in all emails!spoke to me politely and helped me to ......”
13th Jul 2022
reviewed by 'Petros'
“I had a very good Customer Service today from Chrystalla. Very friend and good communication and helpful. Im so happy....”
20th May 2022
reviewed by 'Susan'
“We found all the staff at oulsnams in rubery very kind and helpful and was always at the end of ......”
12th Apr 2022
reviewed by 'Veronica Skye'
“Thank you for selling my property and your advice and assistance throughout this stressful process. Great communication and updates are ......”
12th Apr 2022
reviewed by 'Alwyn'
“Experience in general was good I dropped the 1 star as the for sale board broke the fence panel repair was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £33,000 £730,000,000
Lettings 85% 79% £395 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 5 16 13 215 5 95 3 4 5
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA RICS ARMA NALS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Robert Oulsnam & Company Image 1
Robert Oulsnam & Company Branches (view all 12)
(SALES) Barnt Green, B45
Bournville, B30
Bromsgrove, B61
Droitwich, WR9
Hagley Road, B66
Kings Heath, B14
Lettings Barnt Green, B45
Moseley, B13

“We sold our house in Worcester through the Droitwich office ......”

Share on :
Sep 04,2016
Minithumbup
Staff profile picture
Trina
By: 'Sue'
Sep 04,2016
0 people found
this helpful
We sold our house in Worcester through the Droitwich office and they were excellent. All the girls were very friendly and helpful and our house sold in about a week, and we are sure this was due to the efforts of the staff. I would ...
read full review
Comment on agent fees
The fee,s were more than you would probably pay for an online estate agents but they were very well worth it for all the work that was done.
Comments (0) Report abuse Print review
Was this helpful? Yes

“As first time buyers we weren't sure of what to ......”

Share on :
Aug 22,2016
Minithumbup
Staff profile picture
Kelly
By: 'Alex'
Aug 22,2016
0 people found
this helpful
As first time buyers we weren't sure of what to expect nor the process of purchasing a house. Jodie completely put our mind at ease and we very much felt that she was there to support us. We felt very confident that Jodie and Kelly ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“We sold a house through Oulsnams on Pershore Road in ......”

Share on :
Aug 19,2016
Minithumbup
Staff profile picture
Tim
By: 'Mike'
Aug 19,2016
0 people found
this helpful
We sold a house through Oulsnams on Pershore Road in June 2016. From start to finish, the service was excellent. We received good advice on pricing and presentation. Tim, the agent, was energetic, organised and efficient. The sale was handled in an exemplary manner. We wouldn't ...
read full review
Comment on agent fees
The fees were entirely reasonable for the level of service received.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim Robinson
Aug 19, 2016
View all comments (1)
Thank you for your kind words. I wish you all the best in the future. ...

“From the valuation to the date of completion took less ......”

Share on :
Aug 16,2016
Minithumbup
By: 'Mrs'
Aug 16,2016
0 people found
this helpful
From the valuation to the date of completion took less than three months. Having chosen three traditional estate agents and one on-line agent, they all quoted the same valuation, but I decided to use the services of Dan Sullivan and his team at Robert Oulsnam's. ...
read full review
Comment on agent fees
Not the cheapest but you get what you pay for.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dan Sullivan
Aug 19, 2016
View all comments (1)
Many Thanks for your busioness & kind review, wishing you all the best for the future ...

“Laura has been absolutely fantastic. When looking for a reliable ......”

Share on :
Aug 15,2016
Minithumbup
By: 'Azadi'
Aug 15,2016
0 people found
this helpful
Laura has been absolutely fantastic. When looking for a reliable letting agent in the Birmingham area and contacting several, Laura was the only one to respond. She has been guided us and provided us right from the start in determining the right places to invest ...
read full review
Comment on agent fees
Very reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“The service provided by not only Gary and Natalie in ......”

Share on :
May 30,2016
Minithumbup
Staff profile picture
Natalie
By: 'Difficult'
May 30,2016
0 people found
this helpful
The service provided by not only Gary and Natalie in the Northfield branch, but other members of their team has been first class, especially under the difficult circumstances in which my family home was being sold due to me separating from my husband. The sale ...
read full review
Comment on agent fees
Fee were acceptable
Comments (0) Report abuse Print review
Was this helpful? Yes

“I sold my moms house by Auction through Hagley Rd ......”

Share on :
Apr 25,2016
Minithumbup
Staff profile picture
Ben
By: 'Bill'
Apr 25,2016
0 people found
this helpful
I sold my moms house by Auction through Hagley Rd office, the service was excellent from the start being friendly, polite, helpful I didn't have any problems they were very efficient, Ben inperticular keeping me from stressing by filling in sales form with me. Ian ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“We bought our house in Bearwood in 2011, then sold it ......”

Share on :
Apr 24,2016
Minithumbup
Staff profile picture
Ben
By: 'DR'
Apr 24,2016
0 people found
this helpful
We bought our house in Bearwood in 2011, then sold it in 2015, using the services of the RO team on both occasions. With regards to both, but to our sale in particular, we were very impressed. Ben took absolutely wonderful photographs of the house, which really ...
read full review
Comment on agent fees
The fee was fairly standard, but the service exemplary. Well worth the fee!
Comments (0) Report abuse Print review
Was this helpful? Yes

“Superb Service received from Laurie. She really did go out ......”

Share on :
Apr 22,2016
Minithumbup
By: 'Kerry'
Apr 22,2016
0 people found
this helpful
Superb Service received from Laurie. She really did go out of her way to keep chasing the solicitors to ensure we completed within short timescales. The team in Droitwich are professional and friendly. Our only negative was that we received a welcome pack/gift from ...
read full review
Comment on agent fees
N/A House buyer therefore no fee to estate agent
Comments (0) Report abuse Print review
Was this helpful? Yes

“Me and my husband have recently purchased a property through ......”

Share on :
Apr 01,2016
Minithumbup
By: 'Morris'
Apr 01,2016
0 people found
this helpful
Me and my husband have recently purchased a property through Robert Oulsnam and the whole process form start to finish has been a positive one. Each member of staff we had contact with was very professional, and made the process as stress free as possible. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Throughout the process, from initial contact to collection of the ......”

Share on :
Mar 16,2016
Minithumbup
By: 'Elizabeth'
Mar 16,2016
0 people found
this helpful
Throughout the process, from initial contact to collection of the keys to our new home, the service was impeccable and friendly. We felt that the move might not have happened without Antoinette's determination to chase up what was happening up and down the chain....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding service. I would highly recommend oulsnam! Very helpful staff ......”

Share on :
Mar 10,2016
Minithumbup
By: '10/10'
Mar 10,2016
0 people found
this helpful
Outstanding service. I would highly recommend oulsnam! Very helpful staff and fantastic communication. Gary is an outstanding member of the team and my husband and I could not thank him enough. Very happy customer....
read full review
Comment on agent fees
Worth every penny!
Comments (0) Report abuse Print review
Was this helpful? Yes

“all staff always helpful and friendly. rapid advertisement for tenancy ......”

Share on :
Feb 29,2016
Minithumbup
By: 'thomas'
Feb 29,2016
0 people found
this helpful
all staff always helpful and friendly. rapid advertisement for tenancy and complete inventory, I have been using the same agency for over 10 years...
read full review
Comment on agent fees
good
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have lived in Bearwood for 15 years and in that ......”

Share on :
Feb 11,2016
Minithumbup
Staff profile picture
Ben
By: 'Sale'
Feb 11,2016
0 people found
this helpful
We have lived in Bearwood for 15 years and in that time have rented a property and owned 2 in the last 14 years. We have always had dealings with local agents in the area well established at that. We approached a few local agents as well as ...
read full review
Comment on agent fees
I think the estate agents fees charged were very reasonable as the job conducted by the staff, the marketing of the property and service provided is what you pay for. I would much rather pay a fair price knowing that the job is going to be carried out well than pay a cheap price to save money, at the same time I would be annoyed knowing I had paid too much money for a service that I did not feel I get.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We actually sold our old house, purchased a new house ......”

Share on :
Feb 04,2016
Minithumbup
Staff profile picture
Trina
By: 'Eddie'
Feb 04,2016
0 people found
this helpful
We actually sold our old house, purchased a new house and also sold a buy to let property via Oulsnam Droitwich. With each transaction the service was very professional and we had excellent service....
read full review
Comment on agent fees
The agents fees were as expected and par for the area and the number of transactions handled.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot recommend highly enough the efficiency, care and kindness ......”

Share on :
Feb 01,2016
Minithumbup
By: 'CaroleB'
Feb 01,2016
0 people found
this helpful
I cannot recommend highly enough the efficiency, care and kindness shown by Mr. Kendall and Mr. Martin at the Northfield Branch of Oulsnams Estate Agency. We were kept in constant touch with reports back to us both verbally and in letter form. The help and ...
read full review
Comment on agent fees
The fees were comparable with the rest of the local market.
Comments (0) Report abuse Print review
Was this helpful? Yes

“My husband & I decided to sell through oulsnam's as they ......”

Share on :
Jan 27,2016
Minithumbup
Staff profile picture
Trina
By: 'Mandie'
Jan 27,2016
0 people found
this helpful
My husband & I decided to sell through oulsnam's as they were selling a property we were interested in buying. Trina was fantastic she came & valued our property & made clear the what the fees were & that she would do all she could to get us a ...
read full review
Comment on agent fees
We had a good deal as we were buying & selling through oulsnam's.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I wanted to share this with others who might be ......”

Share on :
Jan 07,2016
Minithumbup
By: 'Amanda'
Jan 07,2016
0 people found
this helpful
I wanted to share this with others who might be in the process of choosing an estate agent to sell their property. I have recently sold a house and bought another through Oulsnams and I can't fault them what so ever. I found the selling ...
read full review
Comment on agent fees
Fair price for the work done
Comments (0) Report abuse Print review
Was this helpful? Yes

“They have been quick in arranging prospective tenants, and also ......”

Share on :
Dec 30,2015
Minithumbup
By: 'Andy'
Dec 30,2015
1 people found
this helpful
They have been quick in arranging prospective tenants, and also gave good advice in both letting valuation and the process of tenant selection. They liaised with the selected tenant on credit check and referencing, to signing tenancy and moving in date, to the setting up ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“An all round professional services was provided from the date ......”

Share on :
Dec 15,2015
Minithumbup
Staff profile picture
Trina
By: 'G'
Dec 15,2015
0 people found
this helpful
An all round professional services was provided from the date the for sale board was erected right the way through to the completion date . We were kept fully informed of the feedback (good and bad) throughout the process and we couldn't have asked for a ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you so much for all the help and support ......”

Share on :
Dec 07,2015
Minithumbup
Staff profile picture
Ben
By: 'Beccy'
Dec 07,2015
0 people found
this helpful
Thank you so much for all the help and support you gave us in selling our house. The whole process from start to finish went really smoothly and I cannot thank Becky, Ben & Jenna enough for all that they did. We even came back a ...
read full review
Comment on agent fees
Very fair and discounted fees for second sale
Comments (0) Report abuse Print review
Was this helpful? Yes

“The sale of my house by Jenna Hill at the ......”

Share on :
Dec 02,2015
Minithumbup
By: 'Mrs'
Dec 02,2015
0 people found
this helpful
The sale of my house by Jenna Hill at the Hagley Road branch of Robert Oulsnam was conducted a very professional manner and I was informed each time as to what was happening with the sale. This resulted in a very quick and painless transaction. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Initial contact from staff at Northfield branch was very prompt ......”

Share on :
Dec 01,2015
Minithumbup
Staff profile picture
Ann
By: 'Gary'
Dec 01,2015
0 people found
this helpful
Initial contact from staff at Northfield branch was very prompt and responsive. First visit to the value the property and outline future procedures by Mr Kendall was completely professional,infomative and comprehensive providing excellent local knowledge of comparable properties. Marketing information was quickly made available ...
read full review
Comment on agent fees
Very fair for service provided
Comments (0) Report abuse Print review
Was this helpful? Yes

“Right from the first contact with the branch, I felt ......”

Share on :
Nov 26,2015
Minithumbup
By: 'appreciative'
Nov 26,2015
0 people found
this helpful
Right from the first contact with the branch, I felt that the staff listened carefully to what my hopes were. Throughout the process they kept in touch and were without exception friendly and professional. I felt that they were a strong, well-led team who have ...
read full review
Comment on agent fees
Fair fees - much work done by the agents
Comments (0) Report abuse Print review
Was this helpful? Yes

“I found a property that was for sale with oulsnams, ......”

Share on :
Nov 25,2015
Minithumbup
By: 'Clare'
Nov 25,2015
1 people found
this helpful
I found a property that was for sale with oulsnams, and after enquiring at the office, a viewing was promptly arranged for the same day. After deciding to purchase the property I asked oulsnams to put my house on the market, this was on the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The staff at Oulsnam were extremely helpful throughout the whole ......”

Share on :
Nov 25,2015
Minithumbup
Staff profile picture
Ben
By: 'Miss'
Nov 25,2015
0 people found
this helpful
The staff at Oulsnam were extremely helpful throughout the whole experience of selling our house and we are so glad we chose them to sell our house with. Jenna and Ben were professional, approachable and friendly, explaining each step of the selling/buying process to ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I chose Oulsnams to sell my property as a) I'd ......”

Share on :
Nov 24,2015
Minithumbup
By: 'Mrs'
Nov 24,2015
1 people found
this helpful
I chose Oulsnams to sell my property as a) I'd put the property originally through them and had had a good experience and b) they were willing to market at optimum value whereas some other estate agents under valued the property. Once I decided to ...
read full review
Comment on agent fees
If I had any criticism, it is that Oulsnam are not the cheapest. I think with the increase in online services and buyers doing the majority of looking on websites rather than leg work from the estate agents, this needs to be reflected in the cost.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We purchased a property through The Robert Oulsnam Droitwich Branch ......”

Share on :
Nov 23,2015
Minithumbup
Staff profile picture
Trina
By: 'Stephanie'
Nov 23,2015
0 people found
this helpful
We purchased a property through The Robert Oulsnam Droitwich Branch in October and the service we received was excellent. They were always contactable when needed and answered inquiries quickly. They were extremely helpful throughout all stages of the buying process. Special thank you to Trina ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I dealt with Jenna Hill at the Hagley Road branch ......”

Share on :
Nov 16,2015
Minithumbup
By: 'T'
Nov 16,2015
0 people found
this helpful
I dealt with Jenna Hill at the Hagley Road branch when buying my property, and I found her to be extremely helpful in terms of responding to my queries, and very proactive in resolving matters which could have held up the process. When I come ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The sale of my house by Jenna Hill at the ......”

Share on :
Nov 14,2015
Minithumbup
By: 'Robert'
Nov 14,2015
0 people found
this helpful
The sale of my house by Jenna Hill at the Barnt Green branch of Robert Oulsnam was conducted a very professional manner and I was informed each time as to what was happening with the sale. This resulted in a very quick and painless transaction. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email [email protected]
Last updated at 4:26 PM 31/10/2017 by Trina

Awards won by Robert Oulsnam & Company

Regional Awards won by Robert Oulsnam & Company

Individual Branch Awards

Birmingham, B45

Birmingham, B13

Redditch, B98

Droitwich, WR9



Get in touch with

Robert Oulsnam & Company

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn